Candidate Relationship Management Statistics 2023 – Everything You Need to Know

WebinarCare is led by Steve Bennett, a seasoned expert in the business world. He's gathered a team that's passionate about giving you reliable advice on everything from starting a business to picking the right tools. We base our tips and guides on real-life experience, ensuring you get straightforward and proven advice. Our goal is to make your business journey smoother and more successful. When you choose WebinarCare, you're choosing a trustworthy guide for all things business.

Are you looking to add Candidate Relationship Management to your arsenal of tools? Maybe for your business or personal use only, whatever it is – it’s always a good idea to know more about the most important Candidate Relationship Management statistics of 2023.

My team and I scanned the entire web and collected all the most useful Candidate Relationship Management stats on this page. You don’t need to check any other resource on the web for any Candidate Relationship Management statistics. All are here only 🙂

How much of an impact will Candidate Relationship Management have on your day-to-day? or the day-to-day of your business? Should you invest in Candidate Relationship Management? We will answer all your Candidate Relationship Management related questions here.

Please read the page carefully and don’t miss any word. 🙂

Best Candidate Relationship Management Statistics

☰ Use “CTRL+F” to quickly find statistics. There are total 73 Candidate Relationship Management Statistics on this page 🙂

Candidate Relationship Management Usage Statistics

  • Last year we found out that overall CRM usage increased from 56% to 74%. [0]
  • A recent poll of CRM users found that 47% of respondents say CRM usage has a substantial impact on customer retention. [1]
  • Research tells us that the most effective sales organizations are 81% more likely to practice consistent usage of their CRM system. [1]
  • The firm’s customers’ card usage is 52% above the industry norm, and the average expenditure is 30% more per transaction. [2]

Candidate Relationship Management Market Statistics

  • mobile CRM market will grow 11% to $15 billion worldwide. [0]
  • In fact, 40% of companies say their highest quality hires are internal candidates.5 Engage your talent networks through email marketing, invitations to apply for jobs, ‘keep warm’ calls and message cycles. [3]
  • Our research found that recruiters who use proactive sourcing and CRM tools made over three times as many offers and the offer acceptance rate was 93%,7 compared to the market average of 89%.8. [3]
  • Salesforce is the leader in the CRM applications market, with a share of 16.8 percent in 2018. [4]
  • Other contenders in the market include Oracle and SAP, with 5.7 and 5.6 percent market shares respectively in 2018. [4]
  • Forty three percent of respondents said they use less than half the functionality of their existing systems.[77]However, market research regarding consumers’ preferences may increase the adoption of CRM among developing countries’ consumers. [2]

Candidate Relationship Management Software Statistics

  • according to Buyer Zone , 91% of companies with more than 11 employees now use CRM software. [0]
  • Although the use of CRM on a mobile device is still lower than that from a laptop or desktop, the rising use from mobile devices and tablets means that 81% of users are now accessing their CRM software from multiple devices. [0]
  • Spending on software as a service will reach approximately $42 billion and represent 75% of total customer relationship management software spend, continuing the rapid decline of on. [0]
  • We can see that CRM software leads this technology investment, with 44% of businesses planning to increase IT budgets in 2021, up from 38% in 2020. [0]
  • Topping the table are the 47% of businesses planning to increase spending on help desk and customer service software. [0]
  • With 74% of them saying that CRM software has improved their access to customer data!. [0]
  • 91% of businesses with 10 or more employees now use CRM software. [1]
  • Businesses that leverage CRM software see sales increase by 29%, sales productivity increase by 34%, and sales forecast accuracy increase by 42%. [1]
  • Using CRM software can increase sales conversion rates by up to 300%. [1]
  • STATISTIC Because CRM software greatly improves data accessibility, sales reps at companies using a CRM are able to shorten their sales cycles by 8 to 14%. [1]
  • [75]In 2003, aIn 2003, a[28]Gartnerreport estimated that more than $2 billion had been spent on software that was not being used. [2]
  • Industry Activities CRM software developing CRM software publishing 00.5% increase 0. [5]

Candidate Relationship Management Adoption Statistics

  • Although most businesses are using a CRM, adoption rates are still quite low, with an average adoption rate across industries of 26%. [1]
  • According to CSO Insights, less than 40 percent of 1,275 participating companies had end user adoption rates above 90 percent. [2]
  • Forty three percent of respondents said they use less than half the functionality of their existing systems.[77]However, market research regarding consumers’ preferences may increase the adoption of CRM among developing countries’ consumers. [2]

Candidate Relationship Management Latest Statistics

  • Statistics from Forester have shown that 50% of teams improved their productivity by using a mobile CRM. [0]
  • A Nucleus Research report finds that for companies using a mobile CRM, 65% are achieving their sales quotas. [0]
  • While only 22% of reps using non mobile CRM have reached the same targets. [0]
  • In 2008, only 12% of businesses used cloudbased CRM This figure has now increased to 87%!. [0]
  • For example, only 15% of new customers subscribed to SuperOffice’s cloud CRM in 2010. [0]
  • Today, our cloud CRM is sold to 97% of our customers. [0]
  • Nearly 60% of organizations increased IT spending in 2020. [0]
  • It’s estimated that the U.S. will spend over 350 million dollars on email advertising in 2021, which makes a lot of sense given email’s consistently highly rated ROI of a $51 return on every $1 spent. [0]
  • We live in a world where 60% of consumers begin their product research with one or more search engines before heading to a particular website and they will use mobile devices, laptops and desktops to search for products they are interested in. [0]
  • Broken down this statistic showed that 91% of businesses with over 11 employees now use CRM, compared to 50% of those with 10 employees or less. [0]
  • For one technology to track from source to hire, a 100% native CRM + ATS is best, and that’s why SmartRecruiters’ SmartCRM. [6]
  • Research shows that, on average, 65% of salespeople who adopt mobile CRM meet their sales quotas. [1]
  • Only 22% of salespeople who don’t leverage mobile CRM meet their quotas. [1]
  • A recent study reported that 65% of CRM users consider ease of use to be the most important requirement when selecting a CRM solution. [1]
  • 75% of businesses do not have a defined and functioning process for lead nurturing. [1]
  • Survey data indicates that 64.2% of companies using a CRM rate the technology as “impactful” or “very impactful” to their ability to produce great results and grow their businesses. [1]
  • How Asbury Automotive doubled applicants and cut job advertising by 50% with iCIMS and ADP. [7]
  • Recent research has found 90% of professionals globally are interested in hearing about new job opportunities and 64% of today’s. [3]
  • That’s why over 60% of organisationsorganizations say strengthening their employer brand is a top priority.4. [3]
  • Your career site is very important – it’s where 59% of job seekers go to find out more about your company before they. [3]
  • In fact, it’s the number one cited source, with 51% of companies saying their highest quality hires come via employee referrals.5 Don’t neglect social media – it provides access to millions of high quality candidates for free. [3]
  • This is an area many organisationsorganizations do poorly – only 43% of companies have established talent pools to meet the future needs of the company.6. [3]
  • Remember that statistic – 90% of professionals are interested in hearing about job opportunities and that 64% of candidates are passive?. [3]
  • Some statistics show that candidates are twice as likely to open cold emails if they’ve engaged with a brand in the past, and 66% of candidates feel that interacting with company employees is the best way to get to know that company. [8]
  • CRM tools are so important that some believe they will manage 70 80% of recruiting tasks in the future. [8]
  • According to studies by MRI Network, McKinsey, and Glassdoor, companies are finding it harder to attract top performers, and they’re also struggling to fill positions in under 12 weeks successfully. [9]
  • CDW uses Talemetry to drive their recruitment, and they’ve been able to achieve application conversion rates of over 83% by using the CRM. [9]
  • The company has also managed to increase the average time spent on its career site to nearly six minutes, and their candidate email campaigns now have an open rate of 72%. [9]
  • This is a projected increase of almost four billion U.S. dollars from 2020, at a compound annual growth rate of 1.7 percent. [4]
  • Available to download in PNG, PDF, XLS format 33% off until Jun 30th. [4]
  • Shrink the time needed by recruiters to fill open positions with qualified candidates by up to 50%. [10]
  • 58% CRM programs help to reduce an organization’s time to hire by up to 58% on average. [10]
  • 65% of recruiters report that the biggest challenge in hiring is a shortage of talent. [10]
  • For instance, on the Campaigns and Emails dashboard, you can set an alert for the Open % tile to let you know if it has exceeded 15 percent. [11]
  • 58% of candidates Even if your candidate relationship management seems to be working well and your candidate pool is growing, how do you measure the value?. [12]
  • Combine that with the fact that 89% of hiring managers 75% of passive candidates. [12]
  • The implementation of a CRM approach is likely to affect customer satisfaction and customer knowledge for a variety of different reasons.[31]Firstly, firms can customize their offerings for each customer. [2]
  • For example, [44]MBNAEurope has had a 75% annual profit growth since 1995. [2]
  • Once proper clients are identified, the firm retains 97% of its profitable customers. [2]
  • Also 10% of their account holders ask for more information on cross sale products.[44]Amazon has also seen great success through its customer proposition. [2]
  • The implementation of a CRM approach is likely to affect customer satisfaction and customer knowledge for a variety of different reasons.[31]. [2]
  • They also used CRM training for the employees to see up to 80% of customers. [2]
  • New update A high base of existing users means industry growth will likely be relatively limited CRM System Providers in the US industry trends. [5]
  • Candidate experience statistic #1 Candidates expect more Only 25% of all job candidates rated their candidate experience as great. [13]
  • Candidate resentment has increased by 40% in North America since 2016. [13]
  • Talent Board Candidate experience statistic #3 Candidates want more communication 63% of candidates are dissatisfied with communication with employers after applying for a job. [13]
  • Talentegy Candidate experience statistic #4 Candidates won’t reapply 69% of candidates with a negative candidate experience won’t apply again. [13]
  • 69% of candidates would share their negative experience with their friends and network. [13]

I know you want to use Candidate Relationship Management Software, thus we made this list of best Candidate Relationship Management Software. We also wrote about how to learn Candidate Relationship Management Software and how to install Candidate Relationship Management Software. Recently we wrote how to uninstall Candidate Relationship Management Software for newbie users. Don’t forgot to check latest Candidate Relationship Management statistics of 2023.


  1. superoffice –
  2. agilecrm –
  3. wikipedia –
  4. pageuppeople –
  5. statista –
  6. ibisworld –
  7. smartrecruiters –
  8. icims –
  9. clovers –
  10. harver –
  11. peoplepath –
  12. icims –
  13. recruitee –
  14. talentlyft –

How Useful is Candidate Relationship Management

At its core, candidate relationship management refers to the strategies and technologies used by companies to manage their interactions with job seekers and to cultivate a talent pool for present and future hiring needs. It focuses on engaging candidates and maintaining regular communication throughout the recruitment cycle, strengthening the employer’s image and reputation in the process.

One of the primary benefits of utilizing CRM is the ability to establish a strong employer brand. Today’s candidates are not only interested in job opportunities, but they also evaluate the employer’s brand and reputation. By consistently engaging with candidates, providing timely updates, and incorporating personalized touchpoints, CRM allows companies to differentiate themselves and create a positive impression on potential hires.

Furthermore, CRM facilitates efficient and streamlined recruitment processes. The comprehensive software solutions available in the market enable recruiters to track candidate interactions, share vital information within the team, and effectively manage job requisitions. With built-in analytics and reporting features, CRM also simplifies data analysis, providing recruiters with actionable insights that enhance the decision-making process.

One of the most significant advantages of CRM is the ability to nurture candidate relationships over the long term, even if they are not immediately hired. Every candidate that engages with the organization during the recruitment process now or potentially in the future is invaluable. Maintaining an active relationship with these individuals ensures that a company has access to a broad talent pool and potential hires that have already expressed interest in the organization. This leads to reduced time-to-hire and improved quality of hires when open positions arise.

A well-implemented CRM system also helps strengthen communication between recruiters and candidates. Non-responsive recruiters and lengthy recruitment processes are frequently cited as candidates’ primary frustrations. CRM helps address these concerns by automating communication, allowing recruiters to stay in touch with candidates regularly and notifying them of the status of their applications. This level of respect and transparency enhances the candidate experience and encourages a positive view of the organization, regardless of the final hiring outcome.

Additionally, CRM promotes collaboration among recruitment teams. During the hiring process, multiple stakeholders are involved, including hiring managers, recruiters, interviewers, and even potential team members. CRM makes information accessible to all relevant parties, improves visibility, and ensures that all touchpoints with candidates are tracked and addressed. This collaboration optimizes decision-making, fosters accountability, and allows for a consistent and seamless recruitment experience.

In today’s digitally connected world, companies cannot afford to overlook the usefulness of candidate relationship management. Beyond streamlining recruitment processes and improving the candidate experience, adopting a CRM system provides companies with a significant competitive advantage. By nurturing relationships with job seekers, addressing communication gaps, showcasing their employer brand, and building an extensive talent pool, organizations create a solid foundation for achieving recruitment success.

In conclusion, candidate relationship management is a vital tool for any organization looking to recruit and retain top talent. Its potential benefits range from creating a positive employer brand and streamlining recruitment processes to fostering long-term relationships and promoting collaboration within the recruitment team. Utilizing a CRM system ensures that candidates receive a personalized and respectful experience, ultimately leading to improved hires and a competitive edge in today’s talent-driven market.

In Conclusion

Be it Candidate Relationship Management benefits statistics, Candidate Relationship Management usage statistics, Candidate Relationship Management productivity statistics, Candidate Relationship Management adoption statistics, Candidate Relationship Management roi statistics, Candidate Relationship Management market statistics, statistics on use of Candidate Relationship Management, Candidate Relationship Management analytics statistics, statistics of companies that use Candidate Relationship Management, statistics small businesses using Candidate Relationship Management, top Candidate Relationship Management systems usa statistics, Candidate Relationship Management software market statistics, statistics dissatisfied with Candidate Relationship Management, statistics of businesses using Candidate Relationship Management, Candidate Relationship Management key statistics, Candidate Relationship Management systems statistics, nonprofit Candidate Relationship Management statistics, Candidate Relationship Management failure statistics, top Candidate Relationship Management statistics, best Candidate Relationship Management statistics, Candidate Relationship Management statistics small business, Candidate Relationship Management statistics 2023, Candidate Relationship Management statistics 2021, Candidate Relationship Management statistics 2023 you will find all from this page. 🙂

We tried our best to provide all the Candidate Relationship Management statistics on this page. Please comment below and share your opinion if we missed any Candidate Relationship Management statistics.

Leave a Comment