10 Best Inbound Call Tracking Software of Sep 2023 (Updated)

Inbound Call Tracking Software is one of the most important software you currently need. We know!

Today’s Inbound Call Tracking Softwares are incredibly versatile, and because of strong competition, have remained a relatively low-cost investment for most.

Currently, with dozens of options available for Inbound Call Tracking Software in the market – finding the right Inbound Call Tracking Software of September 2023 can be tricky.

So we spent dozens of hours researching and testing everyone we could get my hands on.

Based on our experience with the apps, here are 10 Best Inbound Call Tracking Software. Click on any app to learn more about why we chose it, or keep reading for more context on Inbound Call Tracking Software.

What is Inbound Call Tracking Software?

Inbound call tracking software assigns sources to inbound phone calls. Organizations can track which sources are producing the most calls by generating distinct local and 1 800 numbers for advertisements positions on a website, as well as pay per click campaigns and keywords. Advanced call routing and interactive voice response systems are frequently included in additional products to qualify leads and give more detailed reporting. Marketing teams typically utilize inbound call tracking technologies to help measure the success of various marketing campaigns. To include offline conversion in overall funnels, inbound call tracking technologies interact with digital analytics and digital advertising tools. They can also be used in conjunction with CRM software to effectively log and track leads. A product must meet certain criteria to be considered for inclusion in the Inbound Call Tracking category. Victoria Blackwell’s Buyer’s Guide and Category Research

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10 Best Inbound Call Tracking Software


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CallRail is here to bring complete visibility to the marketers who rely on quality inbound leads to boost success and sustain growth. Our customers live in a results-driven world, and giving them a clear view into their digital marketing efforts is a first priority for CallRail. Often overlooked by other marketing tools or analytics platforms, we see the opportunities in surfacing and connecting data from calls, forms, chat and beyond—helping our customers achieve better outcomes. CallRail’s leads-focused analytics platform brings clarity to our customer’s digital marketing efforts. We work within their existing workflow, help them improve their spends quickly, and provide tools that are beautiful, intuitive and helpful. Our platform is powered by a team of passionate and hardworking leaders and contributors. We put our customers first and are dedicated to working on what makes sense for them and doing that well. They have the answers, we’re the force multiplier.

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Invoca’s AI-Powered Conversation Intelligence platform enables marketing, sales, customer experience, and eCommerce teams to understand and immediately act on the information consumers share via conversations. Through deep integrations with leading technology platforms, revenue teams can turn conversation data into automated action to enhance every digital touchpoint and human interaction, leading to better experiences, more conversions, and higher revenue. Invoca is trusted by top brands like Dish Network, Mayo Clinic, Mutual of Omaha, and 1-800-GOT-JUNK?. Invoca has raised $116M from leading venture capitalists including Accel, Upfront Ventures, H.I.G. Growth Partners, Morgan Stanley, and Salesforce Ventures. For more information, visit www.invoca.com. .

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CallTrackingMetrics is the only performance marketing platform that uses conversation intelligence to automate workflows and power your lead generation efforts. Unify communications across your entire organization with our phone, text, online form, video, and chat tools. More than 100,000 users around the globe trust CallTrackingMetrics to manage inbound and outbound communications for their marketing and sales teams. Integrations with systems like Google Ads & Analytics, Salesforce, Facebook, Zendesk, and Microsoft Dynamics ensure that call conversions are seamlessly integrated into existing sales and marketing processes. CallTrackingMetrics has also been recognized in Inc. Magazine’s 5000™ list of fastest-growing private companies, and as a leader on G2 Crowd and Capterra. .

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Vonage Contact Center

Vonage Contact Center for Salesforce is #1 for Salesforce AppExchange user reviews, with a 4.9/5 Salesforce AppExchange rating. The solution delivers unmatched Salesforce integration into routing, reporting, and the user experience for Service Cloud and Sales Cloud users. Voice and Salesforce digital channels are seamlessly blended to deliver a consistent customer experience across all channels while reducing administrative complexity. Service excellence is delivered through all stages of pre-sales, onboarding, adoption and value realization. Vonage Contact Center for ServiceNow enables businesses with contact centers that rely on customized agent, employee, and customer workflows to deliver great customer experiences and enhanced productivity. Vonage Contact Center integrates with ServiceNow’s enterprise-level Customer Service Management solution to deliver a powerful all-in-one unified platform. Vonage Contact Center for ServiceNow provides agents with contextual and relevant data and workflows, allowing agents to better collaborate across their organizations and deliver an unparalleled customer experience. Drive sales and provide world class customer service with the combined power of Vonage Contact Center and Microsoft Dynamics 365. Leverage your investments in Microsoft Dynamics 365 to personalize the customer experience and provide a 360 degree view of the customer journey. The integrated cloud contact center solution enables organizations to drive external and internal customer satisfaction while providing agents exactly what they need to be productive all without leaving the app. With Vonage Contact Center for Microsoft Dynamics 365, you can transform customer experiences into true customer loyalty. .

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Phonexa is an all-in-one suite for marketing automation that empowers companies to optimize inbound web and call campaigns, and outbound call, email and SMS campaigns, all while having the ability to enhance consumer journey every step of the way. Complete with seven turnkey solutions, Phonexa’s customizable tools for calls, leads, clicks, email, and SMS marketing maximize workflow efficiency for direct advertisers and lead generators alike. Phonexa has the scalability, tools, and partnerships to serve clients in all industries, especially those with high consumer demand products and services. .

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CallFire provides easy-to-use, self-service voice marketing solutions to thousands of businesses across the US & Canada. We specialize in helping local businesses grow and retain their revenue with outreach and engagement services such as IVR, Voice Broadcast and Call Tracking. In addition to serving local businesses, CallFire empowers non-profits, religious groups and other organizations to connect more effectively with their audiences. CallFire is headquartered in Santa Monica, California with affiliated offices in Austin, Texas and Kiev, Ukraine. .

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DialogTech has joined Invoca to create the undisputed leader in call tracking and conversation intelligence. If you are looking for a true partner to help you hit your marketing and sales goals, Invoca checks all the boxes. We offer the most actionable data and insights from calls, the most powerful integrations, and a UI that puts you in complete control of everything. Plus we back our solution with the largest staff of customer support experts to ensure your success today, and the largest R&D budget to drive innovation and ensure your success tomorrow. To learn why more enterprises and agencies chose Invoca, visit the Invoca G2 page or www.invoca.com to request a demo. .

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What is the Best Inbound Call Tracking Software?

Here are our top picks for the Best Inbound Call Tracking Software to try this year.

How to Choose Best Inbound Call Tracking Software?

Inbound call tracking software is a powerful tool that can help your business track leads and improve customer service. There are a number of different options for call tracking software. You can also choose to track only certain types of calls, which is useful if you want to keep an eye on your competitors. However, you should not be restricted to using a single type of call tracking program. If you have multiple phone numbers, you can choose a variety of packages that are suitable for your needs.

Despite the numerous benefits of call tracking software, it can be difficult to choose the right one. There are many options on the market, which can make choosing the best solution for your business a challenge. Here are some tips to help you pick the right tool for your company. Using the correct software is a good idea, but remember to follow best practices. Ensure that the phone number you enter is accurate and routed to the correct phone number.

Whether you plan to track mobile calls or traditional landline calls, inbound call tracking software is essential. These tools help you analyze marketing efforts and identify the most effective ways to increase your bottom line. By tracking all types of calls, you can make better decisions and make smarter decisions. The best solutions will also help you reduce costs for customer acquisition. You should choose a provider that can provide you with all the services you need.

Call tracking software has several benefits for your business. With its ability to map call data, it can help you improve conversion rates and optimize marketing campaigns. With the right application, you can even track the number of leads coming from various channels. And since the process is completely automated, you don’t need to hire a consultant to install the software. You can also integrate the system with other applications and make the most of your inbound calls.

Before selecting a call tracking software, consider its features. The most important feature is the functionality. You should be able to track all your calls in real time. It should be able to record customer conversations with ease and is compatible with different types of phone lines. You should also check out its price and the features of each inbound call tracking software. It should provide you with a wide range of options and be affordable.

The best inbound call tracking software should have features that meet your needs. For example, you should consider the features of the CRM integration. A CRM integration is essential to ensure that you get the most out of the platform. If you don’t need this, then you should look for a platform that integrates with other marketing tools. Some of the best call tracking software have an easy-to-use interface.

When choosing an inbound call tracking software, it is vital to choose the features that fit your business. The right inbound call tracking software should be able to link calls to specific marketing channels and enable businesses to know which ones are working best for them. It should be easy to implement, and it should be affordable for small businesses. It should be able to integrate with CRM software. It should be flexible enough to handle a large number of marketing channels.

Moreover, call tracking software should be easy to use and integrate with other key software programs. It should be scalable if your business is small, and the ROI should be enough for it to work for you. If you are a small business, consider the cost of the call tracking software. It is advisable to go for a solution that offers the features you need and a reasonable price. There are a few things to consider when choosing the best inbound call tracking software.

A good inbound call tracking software should be able to track visitors and customers from different areas of the world. You should also check the quality of the software. Its reliability and security should not be compromised. It should be reliable and easy to install. It should also be easy to use and customize. If you have a large website, you should choose the right inbound call tracking software. For small businesses, this is important. A small business that has a large website can easily lose customers to other companies.

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What Is Inbound Call Tracking Software?

Inbound call tracking software is an application that allows businesses to monitor the number of inbound calls that are coming into their business. This software can be used to help businesses find out which marketing campaigns are working and which ones are not.

Are There Any Free Inbound Call Tracking Software?

There are many free tools out there that can track inbound calls.One of the most popular is call tracking software.This software is free to use as long as you have a live phone line.

Is Inbound Call Tracking Software Easy To Learn?

Inbound call tracking software is not easy to learn, but it is not rocket science either. You just need to be able to read and follow instructions. The software usually comes with a tutorial that will walk you through the process.

Is Inbound Call Tracking Software Worth It?

Many people these days are asking themselves if inbound call tracking software is worth it. The answer to that question is not as easy as it seems. The benefits of inbound call tracking software are many and varied.

What Can Inbound Call Tracking Software Do?

Inbound call tracking software can improve the efficiency of your call center. It can provide reports on the number of inbound calls, the average length of time callers wait before they are connected to a representative and the average time it takes for a customer to be serviced.

How To Use Inbound Call Tracking Software Effectively?

Inbound call tracking software is a powerful tool that not only helps you track marketing calls, but also provides you with valuable insights on how to improve your lead generation and conversion rates.

I know you want to use Inbound Call Tracking Software, thus we made this list of best Inbound Call Tracking Software. We also wrote about how to learn Inbound Call Tracking Software and how to install Inbound Call Tracking Software. Recently we wrote how to uninstall Inbound Call Tracking Software for newbie users. Don’t forgot to check latest Inbound Call Tracking statistics of 2023.

In Conclusion

Choosing the best Inbound Call Tracking Software is not a difficult task when you have all the details and requirements. Most of the above-mentioned Inbound Call Tracking Software have impressive and user-friendly features.

Now, it is up to you which software you’d pick up that meets your requirements.

Consider the effectiveness and efficiency of each Inbound Call Tracking Software, including the features and capabilities. You must also evaluate your objectives, required functions, and budget before choosing the right Inbound Call Tracking Software of September 2023. See which will give a great deal.

If you still have questions about choosing the best Inbound Call Tracking Software, leave a comment below. I’d love to assist you.

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