Online Community Management Statistics 2024 – Everything You Need to Know

Are you looking to add Online Community Management to your arsenal of tools? Maybe for your business or personal use only, whatever it is – it’s always a good idea to know more about the most important Online Community Management statistics of 2024.

My team and I scanned the entire web and collected all the most useful Online Community Management stats on this page. You don’t need to check any other resource on the web for any Online Community Management statistics. All are here only 🙂

How much of an impact will Online Community Management have on your day-to-day? or the day-to-day of your business? Should you invest in Online Community Management? We will answer all your Online Community Management related questions here.

Please read the page carefully and don’t miss any word. 🙂

Best Online Community Management Statistics

☰ Use “CTRL+F” to quickly find statistics. There are total 559 Online Community Management Statistics on this page 🙂

Online Community Management Benefits Statistics

  • networking is 80%, faster Answers 76%, inspiration & perspective 61%, new ideas 60%, professional development 54%, product expertise 53%, trust & confidence 53%, less frustration 37% are main benefits of online communities for business. [0]
  • Advanced Communities create generative value by 54% organisational and cultural change increase in employees’ loyalty to a company mission and goals is one of the benefits of an online community for business. [0]
  • Advanced Communities create generative value by 67% Customer loyalty customer retention and a word of mouth is one of the benefits of online community engagement. [0]
  • Advanced Communities create generative value by 48% Lower Support Costs created infrastructure within the online communities platforms is one of the benefits for business. [0]
  • is ROI <1 1469%, 2 2778%, 4 4136%, 7 4782%, 10 5315%, long existence is among the online community benefits 90. [0]
  • use cases are Customer Support with 71%, 59% Networking, 48% Community Practice, 45% Marketing, 42% Innovation are great online community benefits. [0]
  • According to Leader Networks and CMX media study, 86 percent of marketers believe that having a branded online community benefits core business operations. [1]

Online Community Management Usage Statistics

  • On a similar note, online communities’ usage among internet users has been on a steady rise, as 76% of global internet users engaged with an online community in 2019. [2]
  • 55% of social media engagement happens over mobile devices, which suggests that the growth in usage of mobile devices is playing a key role in the popularity of online communities. [2]

Online Community Management Market Statistics

  • Revenues from the internet communities market was estimated to have a compound annual growth rate of 24.3% revenue increases 1/4 times every year. [0]
  • According to CMX research from 2016, 85% of marketers and community builders believed that having a branded online community would improve the customer journey and increase trust. [1]
  • Apart from that, the community professionals also contribute to marketing (5%), executive management (5%), developer relations (3%), communication (3%), business development (3%), and customer service (2%). [1]
  • On the more tangible front, 33% reported that their community changed product design and another 33% said that it changed the company’s marketing strategy. [1]
  • 96% of companies see the value that customer collaboration presents for the marketing department according to Oracle’s “Socially Driven Collaboration” report. [1]
  • According to Leader Networks and CMX media study, 86 percent of marketers believe that having a branded online community benefits core business operations. [1]
  • IDC projects that the worldwide enterprise social networks market revenue would grow from $1.46 billion in 2014 to $3.5 billion by 2019, representing a compound annual growth rate of 19.1%. [1]
  • IDC expects the worldwide online communities market revenue to grow from $392.95 million in 2014 to $1.2 billion by 2019, representing a CAGR of 24.3%. [1]
  • The social business market, which runs largely on community platforms, is expected to reach $23 billion by 2019, with compound annual growth of 26%. [1]
  • Despite gloom and doom, Facebook remainsthe most used platform by marketersworldwide (93%). [3]
  • Based on projections,over 50% of marketersgot on board with LinkedIn in 2021 16.2% of LinkedIn usersuse. [3]
  • “#DigitalMarketing” (47%) is the most popular marketing hashtag among #ContentMarketing Tweets, followed by “#SEO” (40%) and “#marketing” (37%). [3]
  • In Q1 2021, marketersspent 60% moreon Facebook and Instagram ads versus Q1 2020. [3]
  • Retargeting ads are the most used among marketers, with77% of B2B and B2C. [3]
  • According to CMX research from 2016, 85 percent of marketers and community builders believed that having a branded online community would improve the customer journey and increase trust. [4]
  • The global online community market size was expected to rise to $1.2 Billion in 2019 from $392.95 Million in 2014, growing at a compound annual growth rate of 24.3%. [2]
  • On the marketing front, communities seem to be playing an important role as well, as 77% of companies believe that online communities would help them improve their marketing for current and prospective customers. [2]
  • Out of the 30 job descriptions, 13 (43%). [5]
  • Salesforce MarketingCloud is followed by 26% wildfireapp buddymedia LithiumTech cotweet Sprinklr Spredfast Adobe Social . [5]
  • 90% of Instagram users follow a business 2 in 3 people say that Instagram helps them to connect with brands 50% of people are more interested in a brand after seeing an ad on Instagram Looking for even more Instagram marketing stats?. [6]
  • This market value increased7.78%over 12 months. [7]
  • That’s 35.95% of the global market, which is valued at $13.88 billion. [7]
  • North America’s market value grew 7.78% from 2019 to 2020. [7]
  • 39% of the national industry market share ultimately goes to the property managers themselves. [7]
  • This is a 6.6% greater market share than the global average, which is 36.6%. [7]
  • The total market size for renters is 34%. [7]

Online Community Management Latest Statistics

  • Average overall communities see 4,530% ROI. [8]
  • Advanced overall communities see 7,071% ROI. [8]
  • External average communities see 6,130% ROI. [8]
  • Internal average communities see 1,967% ROI 4. [8]
  • <1 year 1,469% 2 years 2,778% 4 years 4,136% 7 years 4,782% 10 years 5,315% 5. [8]
  • ROI Advanced generate 9,888% ROI 6. [8]
  • Communities are making a positive difference for brand and culture – 70% of communities positively impact culture and brand. [8]
  • Customer loyalty (67%)Lower support costs (48%)Awareness and branding (47%). [8]
  • Top 3 business outcomes of the averageinternalcommunityOrganizational and cultural change (54%)Communications efficiency (49%)Awareness and branding (43%). [8]
  • 57% feel seen frequently or all of the time 63% feel heard frequently or all of the time 78% ask questions frequently or all of the time 70% provide solutions frequently or all of the time 9. [8]
  • External average communities named these as their top five use cases Customer support (71%) Networking (59%) Community of practice (48%) Marketing (45%). [8]
  • Internal average communities named these as their top five use cases Collaboration (76%) Community of practice (72%) Networking (70%). [8]
  • Corporate initiative (59%) Community of interest (56%). [8]
  • COVID 19 12% say it significantly accelerated. [8]
  • 28% say it accelerated some plans. [8]
  • 24% say it made little or no change. [8]
  • 9% say it significantly stalled plans 15. [8]
  • Hiring outlook 20% of programs put hiring on hold. [8]
  • 10% of programs reporting layoffs or expected lay. [8]
  • 14% of community programs are still hiring or expecting to hire 16. [8]
  • 17% have an approved, operational strategy. [8]
  • 22% have an advanced strategy 17. [8]
  • Out of those with an advanced strategy 55% have a dedicated budget. [8]
  • Measure crossfunctional engagement objectives 45% of the time Report to cross functional executives 51% of the time 88% can calculate community value, and 70% can directly link community to business outcomes 18. [8]
  • “For communities that can connect engagement directly to business value, 77% of Advanced External Community programs impact customer loyalty – a top line, complex objective being pursued aggressively in today’s business climate.”. [8]
  • Over 50% of External Communities sit in either Customer Support, Marketing, or Product groups, while a smaller handful sit in External Communications, Operations, Learning & Development, Knowledge Management. [8]
  • About 10% operate as an independent department. [8]
  • 28% of communities have formal advocacy and member leadership programs. [8]
  • 25% of communities include executives in their decision making. [8]
  • 34% of community programs have formalized roles. [8]
  • 16% of communities have a funded roadmap. [8]
  • 31% of communities had a budget increase for 2020. [8]
  • 52% are inactive 25% validate 11% share 7% act and answer 6% explore 28. [8]
  • according to in Q3 2021 Facebook had 2.9 active people using it on a regular basis. [0]
  • More than 50% of all Facebook users are members of five or more active groups that means 0.9 billion people are members of the online community groups, and 684M people participated at least once in them. [0]
  • 70% of internet users who have not visited community websites in recent times are at least familiar with them communities have a great brand awareness effect. [0]
  • big whales understand the trend and 75% of big corporates have online communities. [0]
  • 45% of social media users were frustrated with the problem of bullying and offensive language pervading many social media platforms the style of communication is the biggest blocker for many people to start the communication and engage more actively. [0]
  • People are 44% more likely to click on posts that resonate with a niche personal interest relevance remains the main trigger for users to engage socially. [0]
  • 40% said they believe anonymity in online groups is generally a good thing people are not bothered by not knowing someone’s real name on the Internet. [0]
  • 82% of community site visitors said they would be welcoming of brands who choose to participate in communities people want to interact with the brand community and 4/5 are ready to immediately become a part of them. [0]
  • 36% more community site visitors felt they could have meaningful conversations in communities, 28% more felt they were respected, 24% more felt they could be themselves in communities to be heard and to be yourself. [0]
  • 45% of social media users were frustrated with the problem of bullying and offensive language pervading many social media platforms disrespect and insults haunt every user in their online communication, and internet communities are no exception. [0]
  • Passion brand community apps have a 33% 30day retention rate compared to 4% for non community apps strong active communities strongly influence retention and return of people to the brand during the first month after purchase. [0]
  • 85% business owners believe their community positively impacts their business 4/5 of entrepreneurs speak positively about some positive aspects of an online community for their business. [0]
  • The return on investment for the organization adds up to 4,530% ROI overall. [0]
  • Broken down, the average is 1,967% for internal communities and 6,130% for external communities investments in the development of the community have a large Return on Investment indicator. [0]
  • The average community ROI increases with age, reaching as high as 5,315% after 10 years a good community is like a good cognac, it only gets better over the years. [0]
  • 44% said it was hard to put a quantity to the value of the community internet communities generate revenue indirectly, so it is often difficult to assess its impact. [0]
  • Every 1/4 say they do not have enough staff a quite big percentage of specialists claim that there are not enough human resources for full. [0]
  • 65% of community professionals believe their organizations will be increasing their community budgets over the next 12 months more and more money is allocated to the development of the internet communities from businesses and brands. [0]
  • 80% of customer success teams have grown in the last year more and more questions people solve in social networks and online communities which act as open platforms for communication among buyers and brands. [0]
  • 59% directly impact business objectives, 74% positively impact brand and culture. [0]
  • 54% , 3.5 full time staff, 1.7 part. [0]
  • 61% of consumers say they are more likely to trust recommendations from friends and family than celebrities and influencers this statistic continues to grow. [0]
  • 86% of U.S. citizens agree that transparency from brands is more important than it ever was ecological materials, no animal testing, lack of gender, racial and age prejudice all remain on the agenda. [0]
  • Almost all (99%). [0]
  • 83% have positive perception, 60% of budgets approved by senior executives, 62% see increase in executive engagement, 67% include executives in strategic decisions. [0]
  • Founder, Managing Director, 29% of survey respondents , 23% selected Slack, 15% selected internally. [0]
  • 71% of communities saw their visibility increase over the last two years, 67% of them with an added increase in urgency the COVID19 pandemic, tipped branded online communities from a nicetohave to a must. [0]
  • significantly stalied plans 9%, stalied plans 26%, Little or no change 24%,. [0]
  • Accelerated some plans 28%, significantly accelerated 12%. [0]
  • Employee Objectives Addressed by Internal Communities are faster answers 87%, professional development 70%, networking 72%, new ideas 68%, trust & confedence 58%, inspiration & perspective 57%, less frustration 49%, mentoring 45%. [0]
  • Advanced Communities create generative value by 49% Communications Efficiency fast replies for the company’s representatives is one of the main advantages of online communities. [0]
  • Advanced Communities create generative value by 43% Awareness and Branding branded online communities work on top of the funnel and can be a great touch point for leads and future clients. [0]
  • 76% Collaboration, 72% Community Practice, 70% Networking, 59% Corporate Initiative, 56% Community Interest are among the main branded online communities advantages. [0]
  • Strategic planning 37% have advanced strategies 29% have funded roadmaps companies put community development into their plan. [0]
  • 59% directly impact business objectives 74% positively impact brand & culture communities are increasingly influencing organizational values after Covid. [0]
  • 77% increase workplace efficiency 64% support culture change 52% increase speed of innovation communities make an internal impact as well. [0]
  • 75% deliver faster answers 60% prompt new ideas communities provide big member value. [0]
  • 83% have fulltime staff 54% receive training 3.5 fulltime staff 1.7 part time roles community development team is growing after Covid. [0]
  • More and more organizations are recognizing the long term value of communities, with 42% of communities having been in existence for five years or more brand habit and trust builds up over time, which affects retention and revenue. [0]
  • 25% confirm they do not have enough staff and for automation. [0]
  • An online community can help organizations improve engagement by up to 21%. [9]
  • 66% of branded communities say that the community has had an impact on customer retention. [9]
  • 68% of branded communities say that the community has helped create new leads. [9]
  • 55% of branded communities say that the community has contributed to an increase in sales. [9]
  • 57% of branded communities say that the community has led to an increase in brand SEO. [9]
  • 72% of those with a branded community say that the community has led to an increase in website traffic. [9]
  • 90% of communities say that suggestions from the community have been used to improve products or services. [9]
  • 76% of branded communities have a dedicated community manager. [9]
  • Having a dedicated community manager for your branded community can help improve performance by up to 12%. [9]
  • Having a managed online community lessens the burden of engagement by 44%. [9]
  • 77% of support based branded communities also have a knowledge base. [9]
  • 66.3% of branded communities say they have community moderators. [9]
  • 25% of organizations who switched from a social media community to a branded community did it to increase customer engagement. [9]
  • 88% of branded communities said that the community has helped improve customer experience. [9]
  • 78% of communities say that it has been used to develop new/ future products and services. [9]
  • 84% of branded communities say that the community has had a positive impact on those interested in the brand. [9]
  • Branded communities are 13% more likely to have an impact on customer experience than social media communities. [9]
  • Branded communities are 21% more likely to see an increase in brand SEO than social media communities. [9]
  • Branded communities are 16% more likely to successfully foster brand loyalty than social media communities. [9]
  • 58% of online communities says that their customers are more loyal to the brand because of their community. [9]
  • The 2020 Community Industry Trends Report says that 88% of community professionals believe that community is critical to the company’s mission. [1]
  • Fewer than 20% of the professionals say that they struggle with the budget for the community and 65% say that their organization would increase the budget. [1]
  • More than 50% of community professionals are working on community projects for more than 4 years. [1]
  • 63% of the survey respondents selected community management as the primary responsibility. [1]
  • According to the CMX Hub report, in 2017, 28% of communities had existed for more than 5 years, and this number has since grown to 42% in 2019. [1]
  • 60% of community professionals are focused on scaling the existing communities. [1]
  • 58% of the brands have both online and in person communities and 38% have only digital communities. [1]
  • 33% of organizations have 10,000 people or more in their online communities. [1]
  • 55% of the community professionals report that it’s difficult to consistently engage members and 44% have facing challenges when it comes to quantifying the value of online communities. [1]
  • Communities are predominantly (43%). [1]
  • The other primary audiences for online communities are developers (12%), industry influencers (8%), volunteers (6%), employees (6%), advocates (4%), and partners (3%). [1]
  • 57% of the community professionals track this. [1]
  • More than 70% of the companies are have not yet connected CRM with the community data. [1]
  • According to GlobalWebIndex report, members of community sites prefer online communities in comparison to social media sites for the following – Meaningful conversation (36% higher)– Getting respect from others (28% higher). [1]
  • Feeling own self (24% higher)– Being appreciated (21% higher). [1]
  • Getting voice heard (19% higher)– Developing a sense of belonging (18% higher). [1]
  • The same GlobalWebIndex report also says members who engage in community oriented behavior expect the brands to be – Reliable (57%). [1]
  • In the “2017 Community Value and Metrics Report”, 66% of brand communities claim that they define their brand community in their organization as relationship building. [1]
  • During the buying decision making process, 27.3% of customers use an online community dedicated to the product or service. [1]
  • According to a study by CMX out of 533 community builders, 44% of brand community builders do not define a brand community in their organization as having measurable goals and objectives. [1]
  • People spend most of their time online with colleagues in professional networks (41%). [1]
  • The same research also revealed that 80% of respondents participate in online groups to help others by sharing information and experiences, and 66% participate in a professional community to belong to a group of colleagues and peers. [1]
  • 46% felt that the branded communities changed the way companies think about customers. [1]
  • Furthermore, 86% report they have experienced “deeper/richer insight into customer needs” and 82% say they have gained the “ability to listen/uncover new questions.”. [1]
  • 58% of Marketing and IT executives say social processes have improved collaboration. [1]
  • According to Forrester, in the US, the use of community almost doubled in 2015 in comparison to 2012 (from 31% to 56%). [1]
  • According to research by Community Roundtable, in 2018 52% of communities were internal , 29% were external , and 19% both. [1]
  • Community Roundtable table report also says that 63% of communities empower members frequently or all of the time, in the following ways. [1]
  • Getting noticed (60%) Leading (35%). [1]
  • According to Forrester Research’s Customer Lifecycle Journey report 81% of companies have a consumer community or similar support channel. [1]
  • The Forrester report also found that 60% of businesses own a branded online community and 15% are planning on launching one within the next year. [1]
  • According to a Michigan University study, customers spend 19% more after joining a company’s online community in comparison to third party sites like Facebook. [1]
  • According to Keys to community readiness and growth report, published by CMX Hub 23% of companies admit that their branded communities have grown 100% or more in the last year. [1]
  • 61% of research companies are already using online communities according to the Q1 Q2 2016 Greenbook Industry Trends report. [1]
  • The Community Roundtable reports show that for those who work on social media, engagement rates average between .05 5% of their total followers, but comparatively, almost 50% of online community members are actively engaged. [1]
  • According to a study done by Forrester for SAP, 40% of the organizations use online communities to collect feedback and customer data. [1]
  • In online communities that influence 16% or more of a company’s revenue, 64% have strong community engagement. [1]
  • In contrast, communities that influence less than 15% of a company’s revenue, only 26% report strong engagement. [1]
  • 18% of participants in a study on online communities revealed that over 30% of their organization’s revenue is influenced by their branded online community. [1]
  • 64% of online community visitors say they’re visiting community sites more often now than they did a couple of years ago. [10]
  • The number of online community users rose last year as 44% said it was more important to have an online member community in 2020. [10]
  • For example, 45% were frustrated with offensive language or bullying, and 36% desired a more genuine connection with others. [10]
  • 78% of people watch online videos every week, and 55% view online videos every day. [10]
  • PETA saw a 30% overall spike in visits to donation transaction pages, and 41% of online donations in September came in the seven days after launching a video campaign via social, email, and in their online community. [10]
  • 62% of Gen Zers and millennials believe organizations have the power to create communities based on common interests and passions. [10]
  • 77% of users join online communities to discover new things. [10]
  • 66% of users join online communities to connect with people who have similar interests. [10]
  • TikTok is the fastest growing social network with a staggering105% user growth ratein the US over the past two years. [3]
  • Instagram sits in second place (78%). [3]
  • Facebook is responsible fora quarter of(25%) versus Google (28.9%), Amazon (10.3%) and others (35.6%). [3]
  • Instagram dominates social streaming services in terms of engagement . [3]
  • Engagement rates on Instagram are approximately more thansix times higherthan those on Facebook (0.83% to 0.13%). [3]
  • Instagram Stories (83%) and grid posts (93%). [3]
  • Uses of the “#ad” tag on Instagramdecreased 17% over the past yearamong influencers. [3]
  • 44% of usersshop for products on Instagram weekly . [3]
  • Linkedin ad revenue recently exceeded$1 billion in 2021, growing by 37% while organic session engagement grew by a record 22%. [3]
  • the platform daily (versus 48.5% that log in monthly). [3]
  • LinkedIn has one of the highestearning and most educated bases on social media —51% college educatedwith half of users earning more than $75,000 annually. [3]
  • earn53% more engagementand twice the CTR of employee. [3]
  • 52% of Twitter usersuse the platform daily (versus 84% that use it weekly). [3]
  • Twitter’s US advertising revenue totaled $647 million in Q3 2021, anincrease of 51% YoY(and up 98% from the previous quarter). [3]
  • Shoppers on Pinterest have85% larger shopping cartsthan buyers on other platforms. [3]
  • According to the platform themselves,7 in 10 Pinnerssay that Pinterest is their go to place to find products or services they can trust. [3]
  • are40% more likelyto say they love shopping. [3]
  • 62% of TikTok userssay that platform specific branded content is the best way to connect to customers. [3]
  • 39% of Gen Z consumerssay that their purchasing decisions are influenced directly by what they see on TikTok. [3]
  • TikTok sawthe largest increasein planned new platform investment for brands in 2024 (84%) versus YouTube (66%) and Instagram (64%). [3]
  • Influencers withless than 5k followerssee the highest engagement rates on TikTok (17.9%) vs macro influencers with up to 1 million followers (13.48%). [3]
  • Social media recently overtook paid search as an advertising channel,growing 25% YoYand exceeding $137 billion. [3]
  • Social media usersoverwhelmingly trust other usersas their “preferred” form of influencer, most likely to buy from them based on a product recommendation (37%) versus celebrities (7%). [3]
  • Privacy and data protection are “extremely impactful” and important to52% of social media users. [3]
  • The projected percent change in employment from 2020 to 2030. [11]
  • The average growth rate for all occupations is 8 percent. [11]
  • The percent change of employment for each occupation from 2020 to 2030. [11]
  • Research suggests that 86% of businesses believe community has value but at least 45% are struggling to discover that value and put it to work. [12]
  • 77 percent of Americans have a smartphone, says Pew. [4]
  • If you think about it this way, 77 percent of Americans have the ability to broadcast messages to the world, instantly. [4]
  • 97 percent of online adults regularly visit social networks. [4]
  • Also according to Global Web Index, social media captures up to 30 percent of an individual’s online time. [4]
  • If 30 percent of their online time is spent on social, there’s a good chance you can catch your audience online in one of these social networks. [4]
  • 90% state that positive online reviews influence their purchasing decisions. [4]
  • When researching buying a product, 27.3 percent of customers use an online community dedicated to the product or service. [4]
  • This 27.3 percent shows that people are beginning to learn that communities are a valid resource. [4]
  • Of course, these are people that are already inclined towards community, but 85 percent is a large majority. [4]
  • In the “2017 Community Value and Metrics Report”, 66 percent of brand communities claim that they define their brand community in their organization as relationship building. [4]
  • They discovered that 44 percent of brand community builders do not define a brand community in their organization as having measurable goals and objectives. [4]
  • Available to download in PNG, PDF, XLS format 33% off until Jun 30th. [13]
  • Moreover, organizations are increasingly using online communities — 59% of organizations worldwide had an online community in 2018 compared to 50% in 2015. [2]
  • Nearly 38% of communities operated by organizations are onlineonly communities, whereas 58% of communities exist both online and offline, and a mere 4% are offline. [2]
  • 74% of large companies have an online community, whereas only 40% of small companies have an online community. [2]
  • While 40% of organizations say it has significantly accelerated all or some of their plans, 35% of organizations state that it has stalled their plans. [2]
  • 88% of community professionals admit to communities playing a critical role in achieving their company’s mission, and 64% admit that online communities have helped them improve business decision. [2]
  • Online communities also directly impact a company’s revenue, as customers spend 19% more with a company after joining its online community. [2]
  • 66% of professionals say that their online community has positively impacted customer retention, 68% state that it has helped them generate new leads, and 55% say that they have seen increased sales. [2]
  • 90% of professionals say that they use suggestions from their community to improve their products and services, and 78% said that communities helped them build new products and services. [2]
  • When it comes to employee facing communities, 54% of them positively impact organizational and cultural change, 49% improve communications efficiency, and 43% improve awareness and branding. [2]
  • In a survey of brand managers at Fortune 500 companies, 54% of managers stated that using online communities helped them change how they think about collaboration, and 46% mentioned it helped them change how they think about customers. [2]
  • The prominence given to communities by organizations is also being reflected in their budgets, as 65% of professionals the budget for communities over the next year will see an increase. [2]
  • In a 2020 study, 42% of online communities started by business organizations have existed for more than 5 years, whereas the number was 28% in 2017. [2]
  • According to a study, 27.3% of customers use online communities in their internet buying decision making, while considering a product or service. [2]
  • 36% of users prefer online communities because they believe that they can have more meaningful conversations over there. [2]
  • 28% of users did so because they felt they got more respect in an online community, and 24% because they could be themselves in an online community. [2]
  • 55% of internet users don’t mind the anonymous nature, and 40% even think of it as a positive thing. [2]
  • Moreover, 60% of people think that people are more likely to be honest in online communities when anonymous. [2]
  • Reliability is the most important trait community users expect from a brand, with 57% of users expecting that. [2]
  • The other most popular expectations were trendy/cool, funny, exclusive, and bold, expressed by 36%, 29%, 29%, and 27% of community users. [2]
  • According to a study, helping others by sharing information, ideas, and experiences was the most popular reason, stated by 78% of users. [2]
  • On the other hand, participating in a community with their peer group was stated as a reason by 66% of users. [2]
  • Online communities are also a quite popular way of learning new topics and 94% of community members admit to using communities as a way to learn about new topics. [2]
  • HBS online saw a completion rate of nearly 85% across all courses due to interactive, social learning. [2]
  • By 2025, 72.6% of global internet users will only use their smartphones to access the internet, so it’s important for community owners to design mobile. [2]
  • 54% of community professionals report measuring customer retention to prove their community’s value. [2]
  • Besides, customer acquisition, customer satisfaction, and customer loyalty were measured as a way to prove their online community’s value by 37%, 37%, and 31% of professionals. [2]
  • 59% of professionals stated that it helped them grow their community team, 90% said it helped them get increased support from management, and 73% said it helped them get an increased budget for their community. [2]
  • Organizations are also increasingly focused on scaling their existing online communities, with 59% of community professionals stating that their primary focus is scaling their existing communities. [2]
  • On the other hand, 32% of professionals state their focus is revitalizing an existing or dormant community. [2]
  • And other focus areas account for merely 9%. [2]
  • Nearly 57% of companies with online communities have at least 2 fulltime team members in their community management team, and 34% of companies have 1 full. [2]
  • Most communities run by organizations are customer centric, with 43% of community members being customers. [2]
  • On the other hand, developers, industry members & influencers, and volunteers account for 12%, 8%, and 6% of members, respectively. [2]
  • When it comes to securing funding for online communities, 56% of online community professionals mentioned that the most successful approach was getting top management support. [2]
  • On the other hand, 45% of professionals saw identifying important business needs a community could serve as the most successful approach for securing funding. [2]
  • 79% of community professionals believe that online communities are easier to scale, and only 12% believe the other way round. [2]
  • Moreover, 47% believe that online communities are easier to manage, and only 19% think that in person communities are easier to manage. [2]
  • They are being used by 29% and 23% of organizations respectively. [2]
  • On the other hand, internally hosted groups and Linkedin groups are used by 15% and 11% of organizations. [2]
  • ’s success is monthly active users, which is used by 57% of companies. [2]
  • On the other hand, new user signups, daily active users, and new user generated content are the next 3 most popular metrics used by 43%, 39%, and 37% of companies. [2]
  • On average, 48% of online community members are active within their communities, in one way or another. [2]
  • In contrast, only 0.5 5% of social media followers are usually engaged. [2]
  • According to a study, 83% of employees who go through gamified training see an increase in motivation levels. [2]
  • Difficulty in keeping their members engaged was the most popular concern, as stated by 55% of professionals. [2]
  • On the other hand, 44% see quantifying the online community’s value as a challenge, and 40% are challenged by the fact that efforts involved in managing the community are largely manual and not automatic. [2]
  • Although customer loyalty is one of the primary objectives behind running an online community, only 28% of companies connect their community data with their CRM. [2]
  • Another concern is the lack of career development opportunities for community professionals, as a clear career path for community professionals is clearly laid out in only 19% of organizations. [2]
  • Moreover, only 49% of community professionals have ever received a promotion, and only 8% of community managers have received training for their role. [2]
  • While 20% of community programs have put further hiring on hold, 10% of programs have reported or expect lay. [2]
  • Only 25% of communities involve executives while making decisions, only 34% have formal roles, and only 16% have a funded roadmap. [2]
  • Whenever there has been a lack of success with online communities, it has been attributed to a wide variety of factors, with lack of internal support and resources being the #1 factor mentioned by 31% of community professionals. [2]
  • On the other hand, lack of engagement and community not addressing member needs were stated as primary reasons by 24% and 17% of professionals. [2]
  • Learn how the Daily Burn’s team managed to overcome the 197% increase in comments while reducing the message response times by 98% in their full story Best Practices. [14]
  • Next, we tested the hypothesis that these in degree distributions follow a power law, as predicted by. [15]
  • In the intermediate situations of partially ineffective onboarding, Hypothesis 1 can be true or false, according to the value. [15]
  • The effect goes in the direction of reducing the pvalues and increasing the number of rejects to almost 100%.It is worth looking at the average p values generated by each combination of ν1 and ν2. [15]
  • ofν1andν2A glance at Fig. 4 shows that over 80% of the indegree distributions from interaction networks in the control group, visavis only 50 to 60% of those in the treatment group, fit a power law model best for kmin≤2. [15]
  • Twenty percent of the networks evolved without onboarding have degree distributions that test negatively for H1. [15]
  • When onboarding is introduced, that percentage rises to between 50 and 90%. [15]
  • Sixty percent of the networks evolved without onboarding have degree distributions that test negatively for H1. [15]
  • When onboarding is introduced, that percentage rises to almost 100%. [15]
  • This is likely to be simply an effect of the large impact of onboarding the percentage of non power law distributions is already close to 100% and cannot increase any further. [15]
  • When onboarding is introduced, that percentage rises to 25. [15]
  • On the left figure, the treatment group interaction networks have been grouped according to the value taken by ν1; on the right, they have been grouped according to the value taken by ν2. [15]
  • We then estimated a linear regression model with the pvalue of our goodnessof fit test as the dependent variable and the 12 dummy variables as its predictors. [15]
  • In sum, onboarding increases connectivity; adds extra edges according to a non preferential attachment rule; and, except in the case of ν1=. [15]
  • ν2=0, also adds edges according to preferential attachment. [15]
  • In the intermediate situations of partially ineffective onboarding, Hypothesis 1 can be true or false, according to the value of. [15]
  • The effect goes in the direction of reducing the p values and increasing the number of rejects to almost 100%. [15]
  • Table 6 indicates that the average pvalue in all groups is comfortably within the donot reject range, and in this sense behaves entirely according to Hypothesis 2. [15]
  • Table 7 Average values of A glance at Fig. 4 shows that over 80% of the indegree distributions from interaction networks in the control group, visavis only 50 to 60% of those in the treatment group, fit a power law model best for kmin≤2. [15]
  • On the left, the treatment group interaction networks have been grouped according to the value taken by ν1; on the right, they have been grouped according to the value taken by ν2. [15]
  • On the left figure, the treatment group interaction networks have been grouped according to the value taken by ν1; on the right, they have been grouped according to the value taken by ν2. [15]
  • Above Out of 30 Community Manager job descriptions, the most critical requested skills were writing ability (83%), customer relations in online channels in normal daily conditions (76%), and working with other departments (53%). [5]
  • Above Interestingly, 43% requested that Community Managers to participate in social networks –not just online communities owned by the brand. [5]
  • The heritage of the term originated with online communities but the job requirements now suggest that 43% of community manager roles must interact with customers wherever they go. [5]
  • Community Manager for @HuffPostLive is followed by 53% of the top Community Managers on Twitter Yours truly , is followed by 43% of the top 500 CMs, thank you!. [5]
  • Property Management Industry is one of the fastest growing industries in the US, with an annual growth rate of 2.5% for the past 5 years. [16]
  • These intelligent chatbots can automatically answer renter emails, increasing your team’s operational efficiency by saving 75% of your leasing team’s time. [16]
  • However, 41% of Millennials prefer 3D tours of the property for a high. [16]
  • But the coming decade expects exponential growth in the Gen Z population by 6%. [16]
  • Mobile friendly Websites Almost 80% of owners and renters use cellphones for their web searches. [16]
  • Despite a 3% increase in rent nationally, more than 80% of renters plan to rent rather than own a house in 2021. [16]
  • 24% of Gen Z renters plan on renewing their current lease, whereas the remaining 19% are worried due to financial insecurity and economic instability. [16]
  • Moreover, 23% of Millennial renters plan to renew their lease, and only 17% are planning on buying a home in 2021. [16]
  • 59% of US adults use Instagram daily 91% of active Instagram users. [6]
  • say that they watch videos on the platform weekly 50% of Instagram users. [6]
  • 92% of users say that they’ve acted in the moment after seeing a product on Instagram. [6]
  • , that’s 36% of the world’s population of the world’s total internet users. [6]
  • use Facebook monthly 66% of Facebook users log onto the site daily Demographics 56.5% of Facebook users worldwide are male, 43.5% are female Almost 20% of Facebook’s worldwide users are. [6]
  • 0.7% of users are unique to the platform , meaning that this cohort only uses Facebook to quench their social media thirst 50% of Facebook users also use Twitter. [6]
  • The average US user spends 34.6 minutes per day Facebook has experienced 3% growth in site traffic , year over year. [6]
  • The channel boasts an average of 23.7 hours per month spent on the video platform 81% of Americans 36% of American adults say that they visit YouTube several times a day 99% of YouTube users are regularly checking Digital Trends Report. [6]
  • 2024 Demographics 80% of parents say that their children watch YouTube 54% of YouTube users are male, and 46% are female most popular in India , closely followed by the US and Indonesia Usage People spend an average of 23.7 hours per month. [6]
  • 70% of viewers bought from a brand after seeing it on YouTube Ads targeted to users by intent earn 100% higher lift in purchase intent. [6]
  • Users Pinterest’s MAUs peaked at 478 million in Q1 2021 but fell to 444 million in Q3 2021 and dropped to 431 million by Q4 2021 86 million people in the US use Pinterest monthly 28% of Americans. [6]
  • Demographics Gen Z using Pinterest has increased by 40% YOY 45% of Pinterest’s US audience earn more than $100,000 in household income 77.1% of Pinterest users. [6]
  • are women, 14.8% are male, and 8.4% would rather not say Source. [6]
  • 86% of Pinterest users also use Instagram, which isn’t surprising given the visual nature of both channels 97% of top searches on Pinterest Almost 11% of Internet users between the ages of 16 64 use online pinboards for brand research. [6]
  • Users 810 million people across the world use LinkedIn As of March 2021, 25% of US adults are on LinkedIn Source. [6]
  • LinkedIn ads reach just over 10% of the world’s population. [6]
  • Ads on LinkedIn reach 42.8% of women and 57.2% of men. [6]
  • Year on year growth for DAUs has been 20% over five consecutive quarters 23% of American adults use Snapchat. [6]
  • Demographics 75% of millennials and Gen Z. [6]
  • Users Users spend an average of 19.6 hours per month 20% of American adults TikTok downloads via the App Store grew by 6% in 2024 Also, in 2024, TikTok boasted approximately 29.7 million daily active users via iOS devices worldwide Source. [6]
  • Statistica American adults hold TikTik in high regard, with 36% saying that they hold a favorable opinion about the app Source. [6]
  • The videosharing app comes in 6th position in a list of the world’s most used social media platforms Almost 84% of TikTok’s audience also use Instagram. [6]
  • The most followed brand account is TikTok’s own channel 63% of TikTok ads with the highest CTR put their message upfront. [6]
  • Vertical TikTok videos shot have a 25% higher watch. [6]
  • Real estate generates16%of the national gross domestic product. [7]
  • The industry’s average annual growth rate for the last 5 years has been 2.5%. [7]
  • Since December 2003, the producer price index among real estate property managers nationwide has increased 20.0% for an annual growth rate of 1.143%. [7]
  • That’s 59.95% of all working property managers. [7]
  • The lowest paid 10% earn $31,330 per year while the highest paid earn $134,570 per year. [7]
  • Industry experts expect a compound annual growth rate of 9.3%. [7]
  • Since December 2003, the industry’s PPI has increased 33.3% for an annual growth rate of 1.903%. [7]
  • Since December 1995, the PPI for residential property management services has risen 39.2% for an annual growth rate of 1.537%. [7]
  • 81% of property managers have seen their revenues increase over in the past two years. [7]
  • 5% of managers saw a decrease in revenue. [7]
  • 88% of survey respondents expected their revenues to go up in the next two years. [7]
  • That’s 31.2% of all residential rental units in. [7]
  • 80% of property managers are involved in the coordination or performance of maintenance/repairs as well as rent and fee collections. [7]
  • More than 70% of property managers perform property inspections, advertise vacancies, and facilitate leases. [7]
  • 47.8% of property managers consider growth a top priority. [7]
  • 45.1% express a desire to improve efficiency. [7]
  • 31.0% of property managers cite profitability as a top concern. [7]
  • Between 2009 and 2020, the national rental vacancy rate decreased by 85%. [7]
  • The current nationwide rental vacancy rate is 6%. [7]
  • If trends from the last decade continue, the vacancy rate should drop below 4 percent by 2025. [7]
  • 42 percent of all U.S. renters live in single. [7]
  • Between 20 and 43 percent of renters cannot afford to buy a home or unit where they live. [7]
  • In one decade, the number of renters increased by 25%. [7]
  • During that same period, the number of homeowners decreased by just over 1%. [7]
  • Wisconsin has fewer property managers per capita than any other state, about 30% of the national average. [7]
  • Puerto Rico has less than 5% the national per capita average. [7]
  • This is 26.3% below the national average wage for property managers. [7]
  • Property managers make 15.03% more than the average worker statewide. [7]
  • The 10% lowest paid property managers earn an average of $25,900. [7]
  • The 10% highest paid earn $88,670. [7]
  • This is 0.23% below the national average wage for property managers. [7]
  • Property managers make 12.75% more than the average worker statewide. [7]
  • This is 14.59% below the national average wage for property managers. [7]
  • Property managers make 27.74% more than the average worker statewide. [7]
  • The 10% lowest paid property managers earn an average of $31,900. [7]
  • The 10% highest paid earn $101,750. [7]
  • This is 23,25% below the national average wage for property managers. [7]
  • Property managers make 19.28% more than the average worker statewide. [7]
  • The 10% lowest paid property managers earn an average of $26,530. [7]
  • The 10% highest paid earn $87,600. [7]
  • This is 2.98% above the national average wage for property managers. [7]
  • Property managers make 5.47% more than the average worker statewide. [7]
  • The 10% lowest paid property managers earn an average of $29,290. [7]
  • This is 29.39% above the national average wage for property managers. [7]
  • Property managers make 49.13% more than the average worker statewide. [7]
  • The 10% lowest paid property managers earn an average of $43,210. [7]
  • The 10% highest paid earn $169,030. [7]
  • This is 13.66% above the national average wage for property managers. [7]
  • Property managers make 4.31% more than the average worker statewide. [7]
  • The 10% lowest paid property managers earn an average of $46,880. [7]
  • The 10% highest paid earn $147,950. [7]
  • This is 15.41% below the national average wage for property managers. [7]
  • Property managers make 9.09% more than the average worker statewide. [7]
  • The 10% lowest paid property managers earn an average of $37,110. [7]
  • The 10% highest paid earn $96,420. [7]
  • This is 23.22% above the national average wage for property managers. [7]
  • Property managers make 3.61% more than the average worker statewide. [7]
  • The 10% lowest paid property managers earn an average of $46,420. [7]
  • The 10% highest paid earn $155,610. [7]
  • This is 14.83% below the national average wage for property managers. [7]
  • Property managers make 23.22% more than the average worker statewide. [7]
  • The 10% lowest paid property managers earn an average of $32,040. [7]
  • The 10% highest paid earn $96,600. [7]
  • This is 16.91% below the national average wage for property managers. [7]
  • Property managers make 18.89% more than the average worker statewide. [7]
  • The 10% lowest paid property managers earn an average of $27,980. [7]
  • The 10% highest paid earn $114,220. [7]
  • This is 8.35% below the national average wage for property managers. [7]
  • Property managers make 10.49% more than the average worker statewide. [7]
  • The 10% lowest paid property managers earn an average of $37,630. [7]
  • The 10% highest paid earn $106,090. [7]
  • This is 44.45% below the national average wage for property managers. [7]
  • Property managers make 16.34% less than the average worker statewide. [7]
  • The 10% lowest paid property managers earn an average of $17,620. [7]
  • The 10% highest paid earn $71,560. [7]
  • This is 10.31% above the national average wage for property managers. [7]
  • Property managers make 28.24% more than the average worker statewide. [7]
  • The 10% lowest paid property managers earn an average of $35,830. [7]
  • The 10% highest paid earn $138,000. [7]
  • This is 26.21% below the national average wage for property managers. [7]
  • Property managers make 5.22% more than the average worker statewide. [7]
  • The 10% lowest paid property managers earn an average of $29,360. [7]
  • The 10% highest paid earn $83,560. [7]
  • This is 20.02% below the national average wage for property managers. [7]
  • Property managers make 6.03% more than the average worker statewide. [7]
  • The 10% lowest paid property managers earn an average of $32,900. [7]
  • The 10% highest paid earn $95,390. [7]
  • This is 27.52% below the national average wage for property managers. [7]
  • Property managers make 5.37% less than the average worker statewide. [7]
  • The 10% lowest paid property managers earn an average of $25,430. [7]
  • The 10% highest paid earn $85,620. [7]
  • This is 22.13% below the national average wage for property managers. [7]
  • Property managers make 22.58% more than the average worker statewide. [7]
  • The 10% lowest paid property managers earn an average of $27,930. [7]
  • The 10% highest paid earn $88,210. [7]
  • This is 29.71% below the national average wage for property managers. [7]
  • Property managers make 2.84% more than the average worker statewide. [7]
  • The 10% lowest paid property managers earn an average of $18,950. [7]
  • The 10% highest paid earn $90,130. [7]
  • This is 16.01% below the national average wage for property managers. [7]
  • Property managers make 13.40% more than the average worker statewide. [7]
  • The 10% lowest paid property managers earn an average of $35,320. [7]
  • The 10% highest paid earn $95,780. [7]
  • This is 5.74% above the national average wage for property managers. [7]
  • Property managers make 13.41% more than the average worker statewide. [7]
  • The 10% lowest paid property managers earn an average of $37,040. [7]
  • The 10% highest paid earn $128,950. [7]
  • This is 23.58% above the national average wage for property managers. [7]
  • Property managers make 13.48% more than the average worker statewide. [7]
  • The 10% lowest paid property managers earn an average of $50,180. [7]
  • The 10% highest paid earn $139,920. [7]
  • This is 9.82% below the national average wage for property managers. [7]
  • Property managers make 24.60% more than the average worker statewide. [7]
  • The 10% lowest paid property managers earn an average of $33,650. [7]
  • The 10% highest paid earn $105,290. [7]
  • This is 1.87% above the national average wage for property managers. [7]
  • Property managers make 21.19% more than the average worker statewide. [7]
  • The 10% lowest paid property managers earn an average of $42,600. [7]
  • The 10% highest paid earn $123,780. [7]
  • This is 40.34% below the national average wage for property managers. [7]
  • Property managers make 4.64% more than the average worker statewide. [7]
  • The 10% lowest paid property managers earn an average of $18,850. [7]
  • The 10% highest paid earn $70,660. [7]
  • This is 8.40% below the national average wage for property managers. [7]
  • Property managers make 31.04% more than the average worker statewide. [7]
  • The 10% lowest paid property managers earn an average of $29,850. [7]
  • The 10% highest paid earn $132,480. [7]
  • This is 35.91% below the national average wage for property managers. [7]
  • Property managers make 12.02% less than the average worker statewide. [7]
  • The 10% lowest paid property managers earn an average of $20,040. [7]
  • The 10% highest paid earn $78,730. [7]
  • This is 12.98% below the national average wage for property managers. [7]
  • Property managers make 9.95% more than the average worker statewide. [7]
  • The 10% lowest paid property managers earn an average of $19,930. [7]
  • The 10% highest paid earn $105,690. [7]
  • This is 26.20% below the national average wage for property managers. [7]
  • Property managers make 0.74% more than the average worker statewide. [7]
  • The 10% lowest paid property managers earn an average of $36,730. [7]
  • The 10% highest paid earn $74,330. [7]
  • This is 2.83% below the national average wage for property managers. [7]
  • Property managers make 7.11% more than the average worker statewide. [7]
  • The 10% lowest paid property managers earn an average of $40,220. [7]
  • The 10% highest paid earn $107,370. [7]
  • This is 30.36% above the national average wage for property managers. [7]
  • Property managers make 26.84% more than the average worker statewide. [7]
  • The 10% lowest paid property managers earn an average of $46,670. [7]
  • The 10% highest paid earn $193,420. [7]
  • This is 22.48% below the national average wage for property managers. [7]
  • Property managers make 23.90% more than the average worker statewide. [7]
  • The 10% lowest paid property managers earn an average of $26,720. [7]
  • The 10% highest paid earn $84,350. [7]
  • This is 58.00% above the national average wage for property managers. [7]
  • Property managers make 53.11% more than the average worker statewide. [7]
  • The 10% lowest paid property managers earn an average of $62,280. [7]
  • The 10% highest paid earn $196,410. [7]
  • This is 4.66% below the national average wage for property managers. [7]
  • Property managers make 39.36% more than the average worker statewide. [7]
  • The 10% lowest paid property managers earn an average of $36,200. [7]
  • The 10% highest paid earn $114,560. [7]
  • This is 23.73% below the national average wage for property managers. [7]
  • Property managers make 5.97% less than the average worker statewide. [7]
  • The 10% lowest paid property managers earn an average of $35,760. [7]
  • The 10% highest paid earn $83,220. [7]
  • This is 11.67% below the national average wage for property managers. [7]
  • Property managers make 21.34% more than the average worker statewide. [7]
  • The 10% lowest paid property managers earn an average of $23,140. [7]
  • The 10% highest paid earn $122,910. [7]
  • This is 21.57% above the national average wage for property managers. [7]
  • Property managers make 80.71% more than the average worker statewide. [7]
  • The 10% lowest paid property managers earn an average of $28,740. [7]
  • The 10% highest paid earn $180,870. [7]
  • This is 23.58% below the national average wage for property managers. [7]
  • Property managers make 1.44% less than the average worker statewide. [7]
  • The 10% lowest paid property managers earn an average of $31,870. [7]
  • The 10% highest paid earn $91,270. [7]
  • This is 25.39% above the national average wage for property managers. [7]
  • Property managers make 47.59% more than the average worker statewide. [7]
  • The 10% lowest paid property managers earn an average of $40,630. [7]
  • The 10% highest paid earn $190,740. [7]
  • This is 22.65% above the national average wage for property managers. [7]
  • The 10% lowest paid property managers earn an average of $32,540. [7]
  • The 10% highest paid earn $140,320. [7]
  • This is 25.91% above the national average wage for property managers. [7]
  • Property managers make 51.52% more than the average worker statewide. [7]
  • The 10% lowest paid property managers earn an average of $52,880. [7]
  • The 10% highest paid earn $132,800. [7]
  • This is 0.82% below the national average wage for property managers. [7]
  • Property managers make 52.86% more than the average worker statewide. [7]
  • The 10% lowest paid property managers earn an average of $27,480. [7]
  • The 10% highest paid earn $128,490. [7]
  • This is 40.35% below the national average wage for property managers. [7]
  • Property managers make 23.75% less than the average worker statewide. [7]
  • The 10% lowest paid property managers earn an average of $27,570. [7]
  • The 10% highest paid earn $62,440. [7]
  • This is 18.86% below the national average wage for property managers. [7]
  • Property managers make 17.51% more than the average worker statewide. [7]
  • The 10% lowest paid property managers earn an average of $26.760. [7]
  • The 10% highest paid earn $105,310. [7]
  • This is 18.11% above the national average wage for property managers. [7]
  • Property managers make 57.67% more than the average worker statewide. [7]
  • The 10% lowest paid property managers earn an average of $32,860. [7]
  • The 10% highest paid earn $168,310. [7]
  • This is 25.64% below the national average wage for property managers. [7]
  • Property managers make 4.19% more than the average worker statewide. [7]
  • The 10% lowest paid property managers earn an average of $25,680. [7]
  • The 10% highest paid earn $96,340. [7]
  • This is 11.19% below the national average wage for property managers. [7]
  • Property managers make 10.86% more than the average worker statewide. [7]
  • The 10% lowest paid property managers earn an average of $28,200. [7]
  • The 10% highest paid earn $107,910. [7]
  • This is 21.85% below the national average wage for property managers. [7]
  • The 10% lowest paid property managers earn an average of $27,840. [7]
  • The 10% highest paid earn $83,500. [7]
  • This is 27.06% above the national average wage for property managers. [7]
  • Property managers make 49.16% more than the average worker statewide. [7]
  • The 10% lowest paid property managers earn an average of $47,930. [7]
  • The 10% highest paid earn $145,580. [7]
  • This is 27.74% above the national average wage for property managers. [7]
  • Property managers make 36.88% more than the average worker statewide. [7]
  • The 10% lowest paid property managers earn an average of $45,940. [7]
  • The 10% highest paid earn $158,220. [7]
  • This is 23.86% below the national average wage for property managers. [7]
  • Property managers make 23.57% more than the average worker statewide. [7]
  • The 10% lowest paid property managers earn an average of $23,070. [7]
  • The 10% highest paid earn $110,720. [7]
  • This is 0.12% above the national average wage for property managers. [7]
  • Property managers make 32.10% more than the average worker statewide. [7]
  • The 10% lowest paid property managers earn an average of $39,260. [7]
  • The 10% highest paid earn $125,790. [7]
  • This is 7.39% below the national average wage for property managers. [7]
  • Property managers make 7.17% more than the average worker statewide. [7]
  • The 10% lowest paid property managers earn an average of $24,850. [7]
  • The 10% highest paid earn $129,360. [7]
  • Among surveyed property managers, however, just 11.2% say technology is a top priority. [7]

I know you want to use Online Community Management Software, thus we made this list of best Online Community Management Software. We also wrote about how to learn Online Community Management Software and how to install Online Community Management Software. Recently we wrote how to uninstall Online Community Management Software for newbie users. Don’t forgot to check latest Online Community Management statistics of 2024.

Reference


  1. peerboard – https://peerboard.com/resources/online-community-statistics.
  2. tribe – https://tribe.so/blog/30-online-community-stats-you-must-know-in-2019/.
  3. sellcoursesonline – https://sellcoursesonline.com/online-community-statistics.
  4. sproutsocial – https://sproutsocial.com/insights/social-media-statistics/.
  5. convinceandconvert – https://www.convinceandconvert.com/community-management/surprising-statistics-about-business/.
  6. web-strategist – https://web-strategist.com/blog/2013/01/28/10-key-stats-of-the-community-manager-space-cmad/.
  7. hootsuite – https://blog.hootsuite.com/social-media-statistics-for-social-media-managers/.
  8. ipropertymanagement – https://ipropertymanagement.com/research/property-management-industry-statistics.
  9. higherlogic – https://www.higherlogic.com/blog/online-communities-key-facts-statistics-2020/.
  10. vanillaforums – https://blog.vanillaforums.com/20-statistics-about-the-benefits-of-online-communities.
  11. personifycorp – https://personifycorp.com/blog/stats-online-communities/.
  12. bls – https://www.bls.gov/ooh/management/social-and-community-service-managers.htm.
  13. ahoyconnect – https://www.ahoyconnect.com/blog/measure-community-impact.
  14. statista – https://www.statista.com/statistics/1089992/best-results-organic-of-the-community-managers-by-social-network-france/.
  15. socialbakers – https://www.socialbakers.com/blog/2751-5-stages-for-effective-social-media-community-management.
  16. springeropen – https://appliednetsci.springeropen.com/articles/10.1007/s41109-017-0049-9.
  17. lethub – https://www.lethub.co/blog/property-management-industry-trends-2021.

How Useful is Online Community Management

The benefits of effective online community management are numerous. First and foremost, having a strong online community can significantly enhance a brand’s visibility and reputation. By fostering positive relationships with customers or fans, companies can build trust and loyalty, ultimately leading to increased engagement and sales. Additionally, a well-managed online community can serve as a valuable platform for feedback and communication, allowing businesses to gather insight on their products or services and improve customer satisfaction.

Moreover, online communities provide a unique space for like-minded individuals to connect, share ideas, and collaborate. Whether it’s a forum for enthusiasts of a particular hobby, a support group for individuals facing similar challenges, or a network for professionals in a specific industry, online communities offer a sense of belonging and mutual support that can be hard to find elsewhere.

One of the key strengths of online community management lies in its ability to facilitate meaningful interactions between members. Through fostering discussions, encouraging participation, and moderating content, community managers can create a welcoming and engaging environment where users feel comfortable sharing their thoughts and experiences. This not only strengthens the bonds between members but also helps to establish the community as a valuable and reliable resource.

Furthermore, online community management can be a powerful tool for companies looking to improve their customer service. By providing a platform for customers to ask questions, voice concerns, and receive prompt assistance, businesses can demonstrate their commitment to meeting the needs of their clients. This not only helps to resolve issues quickly but also serves to enhance the overall customer experience and build positive brand sentiment.

In addition to its benefits for businesses, online community management also plays a crucial role in shaping the online landscape as a whole. By promoting respectful discourse, enforcing community guidelines, and combating misinformation and inappropriate behavior, community managers help to create a safer and more inclusive online environment. This is especially important in the age of social media, where viral trends and misinformation can quickly spread and wreak havoc if left unchecked.

Overall, the usefulness of online community management cannot be overstated. From building brand loyalty to fostering connections between individuals, from improving customer service to promoting a healthy online environment, effective community management has the power to transform the way we interact and engage with one another on the internet. Whether you’re a business looking to strengthen your online presence or an individual seeking to connect with others who share your interests, investing in online community management is a step in the right direction.

In Conclusion

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