Today’s Remote Monitoring & Management (RMM) Softwares are incredibly versatile, and because of strong competition, have remained a relatively low-cost investment for most.
Currently, with dozens of options available for Remote Monitoring & Management (RMM) Software in the market – finding the right Remote Monitoring & Management (RMM) Software of 2024 can be tricky.
So we spent dozens of hours researching and testing everyone we could get my hands on.
Based on our experience with the apps, here are 10 Best Remote Monitoring & Management (RMM) Software. Click on any app to learn more about why we chose it, or keep reading for more context on Remote Monitoring & Management (RMM) Software.
On this page, you’ll learn about the following:
What is Remote Monitoring & Management (RMM) Software?
Monitoring and management from afar For IT systems, RMM software is used for network management and asset monitoring. These tools provide visibility into the actions made by linked endpoints as well as network performance. These tools are used by IT departments to guarantee that remotely linked IT assets are running properly and in accordance with standards. RMM software usually includes features that enable IT workers to track issues. monitor systems, assign assignments, and automate routine maintenance chores RMM software can assist firms in gaining visibility into the health and status of their various IT assets. They can also assist IT experts in discovering new assets, detecting problems, and remotely resolving them. Businesses will increase both network performance and network security if remote monitoring is properly managed. A product must monitor IT assets such as endpoints, PCs, and apps to qualify for inclusion in the Remote Monitoring and Management RMM category. Keep an eye on the network’s performance, security, and uptime. Find and follow up on IT-related issues. Allow endpoints to be accessed remotely by administrators.
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10 Best Remote Monitoring & Management (RMM) Software
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NinjaOne is a leading unified IT operations solution that simplifies the way IT teams work. With NinjaOne, MSPs and IT departments can automate, manage, and remediate all their endpoint management tasks within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. NinjaOne supports over 7,000 customers around the world, and is consistently ranked #1 for its world-class customer support. NinjaOne has been recognized as the best rated software in its category on G2 and Gartner Digital Markets for the past 3 years.
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Atera is the ultimate all-in-one Remote IT Monitoring & Management (RMM) solution for MSPs & IT service providers. Atera includes everything you need and nothing you don’t: full RMM, built-in PSA, free remote access, patch management, IT automation, alerts, helpdesk, ticketing, chat reports, billing and so much more! You can save $1,000’s by switching to Atera today. With affordable fixed-cost pricing and unlimited devices, you can grow your IT service business with no extra costs. Try A.
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Auvik’s cloud-based network management software keeps IT networks around the world running optimally. By automating and simplifying network management, Auvik helps rocket an IT team’s efficiency and capacity while protecting the business from network risk. Real-time network mapping & inventory: Quickly discover and audit new networks. Then, stay in the loop-you’ll always know exactly what’s where, even as your users & devices move. Automated config backup & restore on network devices: Mitigate network risk with no manual effort. Deep insights into network traffic & flows: Quickly solve network bottlenecks and spot potential security vulnerabilities. Automated network monitoring: See and solve issues before they become big problems. Secure remote access to network devices: Manage the network from anywhere you are. Full visibility & powerful troubleshooting features: Empower team members at all levels to resolve problems hours faster. Integrations with systems you use every day: Improve the efficiency of your team’s workflow with integrations into ticketing systems, remote management systems, documentation and reporting tools, chat apps, and more. Fast and easy to install: Deploy Auvik’s lightweight collector in minutes. No new hardware, no onerous configuration. Vendor-neutral: Support for 15,000 devices from 700+ vendors-& growing. Free support: We’re always here for you. Call or email us as often as you need to. .
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Start, run, and grow your MSP business with an all-in-one RMM, PSA and Remote Access platform. Save time managing your client’s needs and reduce operational overhead so you can focus on closing new deals and providing top-tier solutions with remarkable results. With Syncro, you not only gain an MSP solution, but a partner in the growth and success of your business. Our easy-to-use, fully-featured, solution allows you to save time and work more efficiently so that you can generate more revenue. Syncro is customizable to your business needs and processes so you can run a more efficient and profitable business day in and day out. Syncro continually adds new features based on feedback from our community, ensuring that you always have the features you need all in one platform. Features: Unlimited PC and Mac Endpoints – with built-in, free, Remote Access Quoting, Invoicing, Billing, and Credit Card Payment Processing Helpdesk, and full Ticketing solution – all integrated in one dashboard Scripting Engine – Automate recurring tasks with ease Policy Inheritance – Makes customizing your per-customer and per-asset configurations a breeze Contract & Customer Management Email Marketing More: https://syncromsp.com/features/ Integrations: – IT Glue – QuickBooks – Xero – Webroot – Bitdefender – MalwareBytes – Splashtop – TeamViewer – ScreenConnect – Warranty Master – Pax8 More: https://syncromsp.com/integrations/ Pricing: – Starting at $129 per user/month – Unlimited devices with no contracts – Add-Ons/Integrations provided by 3rd parties may incur additional charges More: https://syncromsp.com/pricing/ Start a full-featured 30-day free trial, or reach out to us at [email protected] for a demo now! .
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Addigy is the most powerful Apple Device Management platform, enabling MSPs and IT teams to effortlessly manage macOS, iOS, iPadOS and tvOS devices. Our cloud-based multi-tenant offering makes managing multiple environments a breeze – whether you’re managing 100 devices or 10,000. Addigy simplifies Apple device management, allowing you to automate onboarding and deployment while ensuring your fleet is secure. Addigy lets you manage devices in real-time, launch remote control access, initiate a live terminal session, remotely monitor devices and automatically respond to alerts, automate software and OS deployments, and so much more. Addigy integrates with other leading IT solutions, including ConnectWise Manage, Datto/Autotask, BrightGauge, Liongard, ITGlue, Malwarebytes, Zapier, Zendesk, Freshdesk, CloudRadial, and Splashtop. .
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Desktop Central is a Unified Endpoint Management (UEM) solution that helps in managing servers, desktops, laptops, smartphones, tablets and POS devices from a central location. Automate your regular desktop management routines like installing patches, distributing software, imaging and deploying OS, managing your IT Assets, managing software licenses, monitoring software usage statistics, managing USB device usage, taking control of remote desktops, and more. It supports managing Windows, Mac and Linux operating systems. Manage your mobile devices to deploy profiles and policies, configure devices for Wifi, VPN, Email accounts, etc., apply restrictions on using camera, browser, etc., and to secure your devices like enabling passcode, remote lock/wipe, etc. Manage all your iOS, Android, Windows smartphones and tablets. .
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Join the thousands of MSPs and IT professionals who use N-able™ N-central® to remotely monitor and manage devices and complex networks. Built with security in mind, N-central provides the visibility and efficiency you need to monitor more, provide great customer service, and scale your business. Key features include: • Monitor almost any device, including support for Windows, Linux, and macOS • Gain complete insight across your network and cloud services without the need for extra network monitoring software • Create automated patch management policies to ensure devices are up to date • Streamline your workflow with drag-and-drop scripting in automation manager—no need to write a line of code • Provide remote support across devices and platforms with the integrated Take Control feature • Integrate your existing PSA software or use N-able MSP Manager to manage tickets and billing • Manage security with integrated backup, EDR, AV, and disk encryption • Available as an on-premises or hosted cloud solution to fit your business N-central is designed to help you run your managed services business or internal IT department more efficiently, so you can focus on scaling operations. .
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ServiceDesk Plus is ITIL-ready help desk software with integrated Asset and Project Management capabilities. With advanced ITSM functionality and easy-to-use capability, ServiceDesk Plus helps IT support teams deliver world-class service to end users with reduced costs and complexity. It comes in three editions and is available in 29 different languages. Over 100,000 organizations and 750,000 technicians, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance. It is fully integrated and easy to set up – without extensive customization or integrations. It has rich automation that helps eliminate pesky manual processes for quicker ticket resolution and higher end user satisfaction. Furthermore, the Standard Edition is FREE forever for both the on-premise and on-demand models upto 5 technicians! Don’t take our word for it. Try the 30-day free trial and watch ServiceDesk Plus simplify your IT operations. https://www.manageengine.com/products/service-desk/download.html Features ServiceDesk Plus comes with a great balance of features to suit your business needs. The features available are listed below. Incident management: Gain control of your help desk With incident management you can pin incidents to the right technicians to ensure accountability and automate ticket workflows with automatic ticket dispatch, business rules, escalation, service level agreement, notification rules or alerts, preventive maintenance for timely ticket resolution. In other words, you can manage the entire lifecycle of an incident! Problem management: Go beyond firefighting Problem management helps you analyze the root cause and reduce recurring incidents in your IT, raise a new problem from within an incident, link related incidents to a problem and close them all at once! Further, you can provide temporary workarounds till you find a permanent fix to the problem. Change management: Manage changes with precision Manage your changes with precision. Streamline planning with roll out and back out plans, take informed decisions in the assessment, prioritization, and scheduling of changes with inputs from the Change Advisory Board (CAB), automated workflows to ensure that there are no more unauthorized or failed changes. Asset management: Track and manage assets with ease Discover, track, and manage your IT hardware and software assets in one place. Optimize asset utilization, avoid vulnerabilities, and ensure license compliance. IT project management: Deliver IT projects on time You can now manage multiple IT projects and requirements, plan releases, track progress, collaborate with team, and measure results, or in other words, manage all your IT projects efficiently. Break a full-blown project into milestones and tasks, set roles and provide access permissions, track the utilization of your resources, monitor the overall progress of your IT projects using colored Gantt charts, and do more to steer your IT projects to success! Purchases and contracts management: Track IT purchases and contracts Automate your supplier interactions and IT purchasing functions with full traceability and visibility, maintain master records for various vendors and track purchases from ordering to receipt and invoicing, reduce delays and cut unnecessary spending, track IT hardware and software contracts to improve compliance, associate assets and get proactively notified of contract expiry. Self service portal: Deflect tickets from your service desk Help users solve repeat incidents using a knowledge base and deflect tickets from your service desk, keep end users informed on ticket progress/approvals through automated notifications or make company-wide announcements of any outage or unplanned maintenance, auto suggest solutions during ticket creation and provide easy templates to create tickets. Service catalog: Showcase your IT services Showcase the offered IT services to your end user and give a new face to your IT. You can customize your workflow of delivering the service request specific to each service category. You can also setup approval process and service level agreements for each service request. CMDB: Get the bigger picture ServiceDesk Plus CMDB ensures effortless management of your entire IT infrastructure. Track and manage all configuration items and map their relationships and dependencies. Visually analyze the impact of changes and outages for informed decision-making. Service level agreement: Ensure timely service delivery Create SLAs and provide quality services on time to your end users. With the intuitive SLA management in ServiceDesk Plus, escalate proactively to four levels of hierarchy to ensure that your SLAs are met. Reports: Derive decisions with the right data Generate over 150+ inbuilt reports, custom reports, query reports and flash reports pertaining to various service desk modules like requests, problems, changes, assets, surveys, contracts, and purchase. Use real time dashboards to accurately reflect health of the service desk, create relevant custom reports and add them to your dashboard and take strategic decisions based on the current trend of your help desk performance! Extensions and integrations: Collaborate easily with other IT systems Enjoy tight integration with software that monitors and manages your networks, applications, desktops, and Active Directory. Get what you always wanted – 360 degree visibility of your IT! .
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Domotz is a Network Monitoring Software on a mission to provide all services providers, MSPs, integrators and enterprises with an affordable network monitoring software that enables you to work smarter, build customer loyalty and solve problems faster than ever. Domotz enables the complete solution to cost-effectively manage and monitor your customers’ networks with plug and play setup, a friendly UX, and a comprehensive feature set, accessible from any desktop browser or mobile device. Monitor unlimited network devices for only $21 per network with no long-term commitment and cancel at anytime. All the tools you need: Everything you need for remote network management in one single user friendly dashboard. Our network monitoring software is affordable for a reason; so you can install it on every network rather than having to choose which customers get great network performance. An easy to use, plug & play system. Deploy new networks faster than ever and without hours of complicated training for your technicians. Networks and devices that work means happier customers. Use Domotz to find issues before your customers do! .
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Enables secure mobile productivity. Enterprise mobility. Identity-driven security across devices, platforms, apps, and data. Modern Windows & Mac management..
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What is the Best Remote Monitoring & Management (RMM) Software?
Here are our top picks for the Best Remote Monitoring & Management (RMM) Software to try this year.
How to Choose Best Remote Monitoring & Management (RMM) Software?
When choosing a remote monitoring and management software, it is important to evaluate several features, price, and customer support. Some RMM solutions provide free trials, while others charge a subscription fee. It is best to use an RMM solution that is tailored to your needs, but you should be aware that there are limitations. Here are three things to consider when looking for a remote monitoring and management tool. Read on to discover what to look for and how to choose the best.
– The features you need. For instance, many remote monitoring and management software packages include features such as alerts and a web-based console. The best options allow you to monitor and manage any number of devices, including mobile devices. This makes them perfect for businesses that want to monitor everything from employees’ cell phones to their customers’ computers. These features make it easy to implement remote monitoring and management software, and can help you increase your revenue.
– Flexible pricing. Some RMM solutions are priced per technician seat, while others are priced per device. This option is perfect for small teams that have limited resources, because it allows them to install the software quickly without having to purchase a full-blown system. It also makes it possible for smaller teams to adopt larger clients at a cheaper rate. However, the costs of these RMM solutions should still be considered carefully.
– Cost. The cost of remote monitoring and management software varies considerably. Some have advanced features and others aren’t. If you’re on a budget, you may not need these advanced features. Moreover, you’ll want to make sure that the software will not cost more than you can afford. In addition, it is important to check for hidden costs before deciding on a particular product.
– Functionality. A good RMM solution should be able to provide all the features that you need. If you need to monitor network devices remotely, the service should offer advanced remote maintenance and support capabilities. It should also be able to handle the tasks required to manage an unlimited number of devices. Further, the software should be able to integrate with antivirus software. If you need to monitor remote PCs, Auvik may be a better option for you.
While remote monitoring and management software may seem like a good choice for a small business, it is critical to consider the features that are most important to you and your business. Ideally, the software should have the tools that you need to monitor and manage your network. If you need advanced remote maintenance and management, Auvik may be the right option. Its feature set includes antivirus and patch management, extensive automation, and a comprehensive activity log.
Choosing a remote monitoring and management software is an essential part of your business’s overall strategy. The right solution should integrate with your business’s current IT infrastructure. It should also be compatible with your accounting software. If you are using the software in a small business, you should be able to access the system from a mobile device. When looking for an RMM, it is essential to choose one that supports your unique needs and budget.
There are several factors to consider when choosing an RMM software. First, you should consider how much your business can spend on RMM software. If your business is small, you will have a tight budget, and therefore can’t afford a complex solution. Secondly, you need to think about the capabilities of the platform. For example, a remote monitoring tool should have the ability to integrate with your existing business.
Whether you need an RMM solution for your small business or a large enterprise, the software should be flexible and meet your business’s needs. A cloud-based RMM solution should be able to integrate with your existing IT environment. A cloud-based system is better for security and more reliable, but a traditional system should be flexible enough for the average small business. It should also be easy to use and be scalable.
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FAQ’s
Remote Monitoring and Management (RMM) software is designed to help IT administrators and computer technicians monitor, diagnose, and manage remote computers, servers and other devices. Remote Monitoring and Management software can be installed on the remote computer, server, or other device itself or on the remote administrator’s computer.
If you’re looking for a remote monitoring and management (RMM) software that’s free, you’re in luck. There are many RMM software providers that offer a free trial. You can find free RMM software by searching the internet.
There are a lot of Remote Monitoring & Management (RMM) software out there, but not all of them are easy to learn. Some are packed with features that are difficult to understand and use. Others are just too simple and don’t offer the features you need.
RMM software is a great way to monitor and manage your business remotely. It can help you monitor your employees’ computers, track your network’s performance, and even provide remote support. RMM software is a great tool for businesses that are expanding and need to be able to manage their workforce from afar.
Remote Monitoring & Management (RMM) software is a tool for IT professionals to remotely manage their computers and servers. It is a way to monitor and manage the state of a computer system or device remotely.
Remote Monitoring and Management (RMM) software is a software that helps manage IT systems remotely. It is a great tool for managing multiple systems and can be used to monitor and manage networks, servers, desktops, and more.
I know you want to use Remote Monitoring & Management (RMM) Software, thus we made this list of best Remote Monitoring & Management (RMM) Software. We also wrote about how to learn Remote Monitoring & Management (RMM) Software and how to install Remote Monitoring & Management (RMM) Software. Recently we wrote how to uninstall Remote Monitoring & Management (RMM) Software for newbie users. Don’t forgot to check latest Remote Monitoring & Management (RMM) statistics of 2024.
This convenience does not only apply to employees; it benefits customers as well. In industries such as healthcare, with the implementation of remote monitoring management software, healthcare providers can keep track of patients’ vitals and medical devices from miles away. This enables the delivery of timely interventions, enhances patient outcomes, and ensures a higher level of patient satisfaction.
Besides convenience, another crucial aspect of remote monitoring management software is cost-effectiveness. By reducing the need for on-site monitoring and the reliance on physical infrastructure, this software significantly cuts down on expenses. Businesses no longer need to allocate resources for on-site staff, which can result in substantial savings that can be diverted to other important areas of operation.
In addition, the real-time nature of remote monitoring management software offers a competitive advantage. By promptly detecting and addressing issues, businesses can enhance system performance, leading to improved overall efficiency. Proactive monitoring helps in mitigating potential problems before they escalate, minimizing disruptions and increasing productivity.
Furthermore, remote monitoring management software contributes significantly to the safety and security of a business’s systems. By constantly monitoring for threats and vulnerabilities, this software provides early detection of potential cyberattacks or physical breaches. Such proactive monitoring allows companies to respond swiftly, reducing the risk of data breaches, minimizing financial losses, and protecting their reputation.
In sectors like manufacturing and logistics that rely heavily on equipment and real-time tracking, remote monitoring management software plays an even more crucial role. Through continuous monitoring, businesses can enhance maintenance schedules, reduce downtime and equipment failure, and ensure seamless operations. Moreover, this software increases visibility into the supply chain, enabling efficient tracking of goods and reducing the chances of loss or theft.
Additionally, in an increasingly environmentally conscious era, remote monitoring management software can help companies improve their sustainability efforts. By providing energy consumption data, tracking efficiency, and enabling remote adjustments, businesses can drive the optimization of resource usage. Ultimately, this leads to reduced carbon footprints, cost savings, and a positive impact on the environment.
In conclusion, remote monitoring management software has undoubtedly become a vital tool for all kinds of businesses. From providing convenience and cost-effectiveness to increasing safety and security and boosting competitiveness, the advantages are manifold. Its ability to facilitate real-time monitoring and management, which was previously inconceivable, truly sets it apart. As technology continues to advance, embracing remote monitoring management software has proven to be a strategic decision, enabling businesses to not only stay ahead but also reshape industries for the better.
Why Remote Monitoring Management Software Are So Important
Remote monitoring management software allows IT teams and system administrators to keep a close eye on the health and performance of their infrastructure and applications without having to be physically present at the site. This not only saves time and resources but also enables faster response times to any issues that may arise.
One of the key advantages of remote monitoring management software is its ability to provide real-time data and insights into the performance of critical systems and applications. By monitoring key metrics such as CPU usage, memory utilization, network traffic, and application availability, IT teams can proactively identify and address potential issues before they escalate into costly downtime or outages.
Additionally, remote monitoring management software allows for easy and efficient troubleshooting of problems, as administrators can remotely access systems, analyze performance data, and implement fixes without the need for on-site visits. This can significantly reduce downtime and enhance the overall reliability of the system.
Another benefit of remote monitoring management software is its scalability and flexibility. With the ability to monitor and manage systems across multiple locations and platforms, companies can easily scale their operations without the need for significant investment in additional hardware or personnel. This enables organizations to support remote work arrangements and expand their business globally with confidence.
Moreover, remote monitoring management software plays a crucial role in ensuring compliance and security across the organization. By constantly monitoring systems for potential vulnerabilities and security threats, IT teams can proactively implement security measures to protect sensitive data and prevent cyber-attacks. This is particularly important in today’s digital age, where data breaches and cyber threats are becoming increasingly common.
In conclusion, remote monitoring management software is a vital tool for businesses looking to thrive in today’s digital landscape. Its ability to provide real-time insights, enable efficient troubleshooting, enhance scalability and flexibility, and improve security and compliance make it an indispensable asset for any organization. By investing in remote monitoring management software, companies can empower their IT teams to proactively manage and monitor their systems and applications, drive operational excellence, and stay ahead of the competition.
In Conclusion
Choosing the best Remote Monitoring & Management (RMM) Software is not a difficult task when you have all the details and requirements. Most of the above-mentioned Remote Monitoring & Management (RMM) Software have impressive and user-friendly features.
Now, it is up to you which software you’d pick up that meets your requirements.
Consider the effectiveness and efficiency of each Remote Monitoring & Management (RMM) Software, including the features and capabilities. You must also evaluate your objectives, required functions, and budget before choosing the right Remote Monitoring & Management (RMM) Software of 2024. See which will give a great deal.
If you still have questions about choosing the best Remote Monitoring & Management (RMM) Software, leave a comment below. I’d love to assist you.