Restaurant Reservations Statistics 2024 – Everything You Need to Know

Steve Bennett
Business Formation Expert  |   Fact Checked by Editorial Team
Last updated: 
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Are you looking to add Restaurant Reservations to your arsenal of tools? Maybe for your business or personal use only, whatever it is – it’s always a good idea to know more about the most important Restaurant Reservations statistics of 2024.

My team and I scanned the entire web and collected all the most useful Restaurant Reservations stats on this page. You don’t need to check any other resource on the web for any Restaurant Reservations statistics. All are here only 🙂

How much of an impact will Restaurant Reservations have on your day-to-day? or the day-to-day of your business? Should you invest in Restaurant Reservations? We will answer all your Restaurant Reservations related questions here.

Please read the page carefully and don’t miss any word. 🙂

Best Restaurant Reservations Statistics

☰ Use “CTRL+F” to quickly find statistics. There are total 317 Restaurant Reservations Statistics on this page 🙂

Restaurant Reservations Market Statistics

  • For this chart, only markets with 500+ restaurants on OpenTable of which 10%+ are accepting online reservations are included. [0]
  • Only markets with 500+ restaurants on OpenTable of which 10%+ are accepting online reservations are included in this sample. [0]
  • Here are a few social media restaurant statistics to help make up your mind 10% of restaurant guests said that a restaurant’s social media or email marketing tactics influence them to return to a restaurant. [1]
  • The latest available coffee shop industry statistics show that the coffee market increased in volume by 3.3% from the 2018 year to be valued at $47.5 billion. [2]

Restaurant Reservations Software Statistics

  • After POS technology and payment processing, the most popular back office technologies were accounting software (52%, up from 31% in 2018) and payroll software (50%, up from 28% in 2018). [3]
  • Hopefully, it’ll assist you in determining which functions must be present in the app you’re developing or choosing 36% of restaurant professionals consider labor software as extremely important. [1]

Restaurant Reservations Latest Statistics

  • As of April 28, 2021, for the displayed datasets percentages are rounded down. [0]
  • For example, if there were 50 seated diners in restaurants that have recently reopened in a given location on May 11, 2019 and on the same day in the same week in 2024 there was 1, then 2% would be displayed. [0]
  • As an example, if there were 50 seated diners in OpenTable restaurants that have reopened in a given locale on May 11, 2019 and on the same day in 2021 there was 1, then 2% will be displayed. [0]
  • In Ask Your Target Market’s latest survey, 10% of respondents said that they’ve dined at full service restaurants within the past day. [4]
  • 20% have done so in the past week. [4]
  • 25% have within the past month. [4]
  • 17% have within the past three months. [4]
  • 11% said they’ve dined at a full service restaurant in the past year. [4]
  • 10% said that it’s been more than a year. [4]
  • And 7% are not restaurant consumers at all. [4]
  • Of those who dine at full service restaurants at least on occasion, just 4% said they always make reservations ahead of time. [4]
  • 7% said they make reservations most of the time. [4]
  • 13% do about half the time. [4]
  • 40% said they rarely make reservations when dining at full. [4]
  • Looking forward, 28% of respondents said they’re at least somewhat likely to make reservations at full service restaurants within the next year. [4]
  • Of those who have made restaurant reservations, 72% said they usually make their reservations over the phone. [4]
  • More specifically, 13% of diners said they’ve made online reservations at restaurants many times. [4]
  • And 32% said they’ve done so once or twice. [4]
  • Overall, 65% of those who have made online reservations said they were at least somewhat satisfied with the experience. [4]
  • In general, 47% of restaurant consumers said that making reservations online is easier than making restaurant reservations in other ways. [4]
  • 44% said they are more likely to make restaurant reservations if they have the option to do so online. [4]
  • And 34% said they’re more likely to choose restaurants that offer the ability to make online reservations. [4]
  • With 77% of the US population active on social media today, there is no better place to keep up with trends than the bustling platforms of Instagram, Facebook, and Twitter. [5]
  • 65% of restaurant guestsprefer to control how much they tip, as opposed to adopting autogratuities or the tip. [5]
  • 13% of consumers consider themselvesbrand loyalto restaurants. [5]
  • 79% of Millennials state that theyenjoy experimenting with productsfrom different cultures or countries. [5]
  • 86% of Millennials will try a new restaurant after seeingfood. [5]
  • 77% of restaurant chefs surveyed by the National Restaurant Association identified cannabis/CBD infused drinks as thenumber one trendin the restaurant industry right now. [5]
  • 90% of guestsresearch a restaurantonline before dining—more than any other business type. [5]
  • 57% of those guestsviewed restaurant websitesbefore selecting where to dine. [5]
  • 52% of all worldwide online traffic wasgenerated through mobile phones, up from 50% in the previous year. [5]
  • Digital channel sales are on pace to reach30% of total salesfor US restaurants by 2025. [5]
  • 60% of U.S. consumersorder delivery or takeout once a week. [5]
  • 34% of consumers spendat least $50 per orderwhen ordering food online. [5]
  • 20% of consumers say theyspend more on offpremise orderscompared to a regular dine. [5]
  • Digital ordering and delivery hasgrown 300% fasterthan dine in traffic since 2014. [5]
  • 70% of consumers say they’drather order directly from a restaurant, preferring that their money goes straight to the restaurant and not a third party. [5]
  • 45% of consumers say that offeringmobile ordering or loyalty programswould encourage them to use online ordering services more often. [5]
  • 63% of consumers agree that it ismore convenient to get deliverythan dining out with a family. [5]
  • 60% of restaurant operators say that offering delivery hasgenerated incremental sales. [5]
  • Delivery sales could rise an annual average ofmore than 20%to $365 billion worldwide by 2030, from $35 billion. [5]
  • 33% would never eat a restaurant withless than four stars. [5]
  • Over 80% ofrestaurants are turning to technology—like online ordering, reservation and inventory apps, and restaurant analytics—now more than ever to help them run their business successfully and efficiently. [5]
  • 41% of restaurants use, or will soon use, handheld server tablets. [5]
  • 68% of customers agree that the use of server tabletsimprove the restaurant experience. [5]
  • Integrating your restaurant POS and reservations management systemcan boost your online reviews by 1/4 of a star and create 2% more return customers (who tend to spend 67% more on average). [5]
  • The restaurant workforce makes up10% of the overall U.S. workforce. [5]
  • 76 percent of restaurateurs are looking forlabor management toolsin theirrestaurant point of sale. [5]
  • Over 60% of workers felt that a promotion would markedly increase their workplace happiness. [5]
  • 67% of restaurant employees would like to receive paid bonuses as recognition from management. [5]
  • 70% of restaurant employees reported that they would like hands on training from managers. [5]
  • They want to receive recognition as paid bonuses (72%), verbal kudos (36%), and promotions (32%). [5]
  • 40% of restaurant employees report a lack of team building events and activities, and nearly a quarter are actively unhappy with how few activities they have. [5]
  • We pay for 80% of that. [5]
  • A whopping 45% of diners go out to eat multiple times a week, with another 20% going out to eat once a week. [3]
  • ( Projected annual sales in the restaurant industry are $863 billion – that’s 4% of the country’s gross domestic product. [3]
  • Projected annual sales in the restaurant industry are $863 billion – that’s 4% of the country’s gross domestic product. [3]
  • ( In 1955, the restaurant industry comprised 25% of the family food dollar. [3]
  • In 2019, that number rose to 51%. [3]
  • In 1955, the restaurant industry comprised 25% of the family food dollar. [3]
  • ( American consumers spend 33% of their income on housing, 15.8% on transportation, and 12.6% on food. [3]
  • American consumers spend 33% of their income on housing, 15.8% on transportation, and 12.6% on food. [3]
  • ( 52% of restaurant professionals named high operating and food costs as a top challenge. [3]
  • 52% of restaurant professionals named high operating and food costs as a top challenge. [3]
  • ( 51% of restaurant operators name staffing as a top challenge to success, and 35% say training staff is a top challenge. [3]
  • 51% of restaurant operators name staffing as a top challenge to success, and 35% say training staff is a top challenge. [3]
  • ( Turnover in the restaurant industry is at an all time high, at 75%. [3]
  • Turnover in the restaurant industry is at an all time high, at 75%. [3]
  • ( The United States unemployment rate, as of June 2019, is extremely low, at 3.7%. [3]
  • The United States unemployment rate, as of June 2019, is extremely low, at 3.7%. [3]
  • ( As a result of minimum wage increases, 47% of restaurant operators admitted they have scheduled employees for fewer hours each week in the past twelve months. [3]
  • As a result of minimum wage increases, 47% of restaurant operators admitted they have scheduled employees for fewer hours each week in the past twelve months. [3]
  • ( For the same reason, 16% of restaurant operators have had to halt hiring efforts to lower labor costs. [3]
  • For the same reason, 16% of restaurant operators have had to halt hiring efforts to lower labor costs. [3]
  • ( 68% of restaurants offer anemployee handbookto new hires. [3]
  • 68% of restaurants offer an 32% of restaurants provide sexual harassment training to their staff. [3]
  • 46% of restaurants offer a mentor program. [3]
  • 53% of restaurants offer food safety and alcohol certification training. [3]
  • 67% of restaurants plan to pay for social media ads in 2019. [3]
  • ( 53% plan to invest in being a community event or charity sponsor. [3]
  • 53% plan to invest in being a community event or charity sponsor. [3]
  • ( When it comes to social media, restaurants are most likely to use Facebook (91% of restaurants) and Instagram (78%). [3]
  • Instagram has skyrocketed in popularity for restaurant promotion since last year, when only 24% reported using it. [3]
  • When it comes to social media, restaurants are most likely to use Facebook (91% of restaurants) and Instagram (78%). [3]
  • ( Restaurants are least likely to use YouTube for promotions (only 14% of restaurants report using it). [3]
  • Restaurants are least likely to use YouTube for promotions (only 14% of restaurants report using it). [3]
  • ( When dealing with negative online reviews or in person feedback, 23% of restaurateurs reach out directly to the person who gave the feedback. [3]
  • 15% put the feedback to use when giving performance reviews to frontofhouse or backof. [3]
  • Some restaurant professionals — 2% — admitted to never taking action when receiving negative guest feedback. [3]
  • When dealing with negative online reviews or in person feedback, 23% of restaurateurs reach out directly to the person who gave the feedback. [3]
  • As a result of minimum wage increases, 65% of restaurants have increased menu prices. [3]
  • ( 68% of restaurant professionals review sales reports on a regular basis, 45% regularly review labor reports, and 32% regularly review menu reports – and 17% admitted that they don’t check any of these regularly. [3]
  • 68% of restaurant professionals review sales reports on a regular basis, 45% regularly review labor reports, and 32% regularly review menu reports – and 17% admitted that they don’t check any of these regularly. [3]
  • ( 91% of restaurateurs expect profits to increase in 2019. [3]
  • 91% of restaurateurs expect profits to increase in 2019. [3]
  • ( If they had extra money on hand, 47% of restaurateurs would repair or update their equipment. [3]
  • If they had extra money on hand, 47% of restaurateurs would repair or update their equipment. [3]
  • Pent up demand for restaurants remains high, with 39% of adults not eating on premises at restaurants as often as they would like. [3]
  • ( 78% of millennials say they would rather spend money on an experience, such as a restaurant or other activity, compared to purchasing an item from a store. [3]
  • 78% of millennials say they would rather spend money on an experience, such as a restaurant or other activity, compared to purchasing an item from a store. [3]
  • ( If offered, 41% of consumers would buy a makeat home meal kit from their favorite restaurant. [3]
  • If offered, 41% of consumers would buy a makeat home meal kit from their favorite restaurant. [3]
  • ( 72% of diners ranked high quality food as the top factor that goes into choosing a restaurant to visit. [3]
  • Surprisingly, only 48% said value was their number. [3]
  • 72% of diners ranked high quality food as the top factor that goes into choosing a restaurant to visit. [3]
  • ( 35% of diners said they are influenced by online reviews when choosing a restaurant. [3]
  • 35% of diners said they are influenced by online reviews when choosing a restaurant. [3]
  • 54% of millennials say aself ordering kioskimproves the guest experience. [3]
  • a When paying for a low ticket item , 62% of guests opt to use their credit or debit card. [3]
  • When paying for a low ticket item , 62% of guests opt to use their credit or debit card. [3]
  • , 88% of guests pay with their card. [3]
  • When paying for a high ticket item , 88% of guests pay with their card. [3]
  • ( 4% of restaurants offer payment through Venmo. [3]
  • 4% of restaurants offer payment through Venmo. [3]
  • ( Only 31% of restaurants offer mobile pay. [3]
  • Only 31% of restaurants offer mobile pay. [3]
  • ( 50% of people still want printed receipts, but 36% are happy with digital receipts – and 14% don’t want a receipt at all. [3]
  • 50% of people still want printed receipts, but 36% are happy with digital receipts – and 14% don’t want a receipt at all. [3]
  • 31% of restaurateurs update their menu on a monthly basis. [3]
  • ( 61% of diners say they are more likely to eat healthy at a restaurant than they were two years ago. [3]
  • 61% of diners say they are more likely to eat healthy at a restaurant than they were two years ago. [3]
  • ( To reduce food waste, 28% of restaurants repurpose food trimmings, 26% offer varied portion sizes, and 25% compost. [3]
  • To reduce food waste, 28% of restaurants repurpose food trimmings, 26% offer varied portion sizes, and 25% compost. [3]
  • ( 51% of consumers say they are more likely to visit a restaurant that offers environmentally. [3]
  • 51% of consumers say they are more likely to visit a restaurant that offers environmentally. [3]
  • ( Diners love breakfast all day 55% say they. [3]
  • Diners love breakfast all day 55% say they’d order breakfast items at any time if they were offered. [3]
  • ( To seek out guest feedback, 29% of restaurateurs use manual comment cards, another 31% ask for feedback on their printed receipts, and 25% use a rating scale in digital receipts. [3]
  • To seek out guest feedback, 29% of restaurateurs use manual comment cards, another 31% ask for feedback on their printed receipts, and 25% use a rating scale in digital receipts. [3]
  • ( 73% of diners agree that restaurant technology improves their guest experience. [3]
  • 73% of diners agree that restaurant technology improves their guest experience. [3]
  • ( 95% of restaurateurs agree that restaurant technology improves their business efficiency. [3]
  • 95% of restaurateurs agree that restaurant technology improves their business efficiency. [3]
  • Restaurateurs say credit card processing, accounting, and inventory are the most important integrations to their 61% of diners agree that server handheld tablets improve their guest experience. [3]
  • 61% of diners agree that server handheld tablets improve their guest experience. [3]
  • Restaurants are also capturing only 45% of the share in food spending from consumers. [1]
  • Compared to 51% during pre pandemic levels, 2020 was not a good time for the food industry. [1]
  • As of January 2021, there was a 65.91% yearonyear decline in consumers dining in restaurants in the U.S. as a result of the COVID. [1]
  • The restaurant industry’s share of the food dollar in the United States is 51%. [1]
  • 8.1% – The percentage increase in debt between 2019 and 2020 for limited. [1]
  • In 2020, 50% of limitedservice restaurants became distressed businesses due to changes in consumer behavior brought about by the COVID. [1]
  • Since October 2020, 83% of fine dining restaurants expected lower sales in six months. [1]
  • In 2020, 63% of fullservice restaurants became distressed businesses due to changes in consumer behavior brought about by the COVID. [1]
  • Over 60% of adults have worked in the restaurant industry at some point during their lives. [1]
  • Nearly 50% of Americans got their first job experience in a restaurant. [1]
  • 53% of restaurants use cash out tips as a tipping method. [1]
  • 54% of guests say that online reservation is the most important technology feature. [1]
  • Likewise, 41% say it’s free Wi. [1]
  • According to Brandwatch, there are 3.03 billion active users on social media. [1]
  • 50% of consumers expect a response on social media within 30 minutes. [1]
  • However, only 50% of companies meet this expectation. [1]
  • 67% of restaurants are planning to use social media advertising in 2019. [1]
  • 20% to 40% –. [1]
  • 54% of them go out at least thrice a week to eat according to USA Today. [1]
  • According to nrn.com, digital delivery and ordering has grown around 300% faster compared to dine in traffic from 2014. [1]
  • Global revenue for travel and tourism is estimated to decrease by 34.7% to an estimated $447.4 billion. [6]
  • The tourism industry lost 1.5% of global gross domestic product after four months of being shut down, reported the UN Conference on Trade and Development. [6]
  • If international tourism remains shut down over 12 months, the UN predicts a loss of 4.2% global GDP. [6]
  • The consulting firm predicts that international tourist arrivals will decrease 60 80% in 2020, and tourism spending is not likely to return to pre crisis levels until 2024. [6]
  • Statista reports that the “yearover year decline of seated diners in restaurants worldwide was a staggering 41.36% on August 23, 2020.”. [6]
  • Some reports predicted that the loss in travel related jobs caused the U.S. unemployment rate to double from 3.5% in February to 7.1% in March/April. [6]
  • In April, when many states encouraged or mandated that residents stay home, tourist arrivals in Hawaii fell 99.5%. [6]
  • Tourism accounts for 21% of Hawaii’s economy. [6]
  • Florida also faced a drop in tourism, with their tourism sector declining 10.7% in the first quarter of 2020. [6]
  • On April 11, 2020, only 3% of hotels in Austin, Texas were occupied 342 rooms were booked, compared to 10,777 in 2019. [6]
  • Statista predicts a drop in spending of $355 billion in 2020 in the US, a decrease of 31%. [6]
  • 45% of destinations implemented total or partial border closures; 17. [6]
  • 30% of destinations suspended flights totally or partially; 18. [6]
  • 18% of destinations enforced border closures aimed at a specific group of destinations; 19. [6]
  • 7% of destinations required visitors to quarantine or implemented similar measures. [6]
  • Despite many governments providing aid to the airline industry, passenger revenue is estimated to drop by $314 billion in 2020 — a 55% decrease from 2019, according to the International Air Transport Association. [6]
  • As of May 4, 2020, international flights had decreased by 80% as compared to 2019. [6]
  • Ticket prices may rise by as much as 50%, according to Alexandre de Juniac, the head of IATA. [6]
  • One company tracking ticket prices during the height of COVID 19 found that fares through April 13 and May 4 rose 13.7% and 10.9% year over year, respectively. [6]
  • Since mid February, hotels in the US have lost more than $46 billion in room revenue, according to the AHLA. [6]
  • In the US, AHLA found that individual hotels and major operators are projecting occupancies below 20%. [6]
  • For many occupancies, a rate of 35% or lower makes it impossible to stay open – and many accommodations are closing altogether. [6]
  • McKinsey predicts that COVID 19 is likely to accelerate the shift to digital. [6]
  • Casein point more than 90% of recent trips in China were booked within seven days of the trip itself. [6]
  • In the worst case scenario, RevPAR will be down 20% by 2024. [6]
  • A July 2020 Ipsos survey found that 51% of Americans are willing to stay at a hotel, the same percentage as the month before. [6]
  • The platform, which relies on hosts, has seen 64% of guests canceling or planning to cancel their bookings since the pandemic began. [6]
  • 47% of hosts don’t feel safe renting to guests 36. [6]
  • 70% of guests are fearful to stay at an Airbnb 37. [6]
  • Hosts anticipate a 44% decrease in revenue for June through August 38. [6]
  • Hyatt reported a $236 million second quarter loss, a 376% drop in income since the same quarter in 2019. [6]
  • In the US, full service restaurant reservations dropped starting in March – visits were down by 41% across the country. [6]
  • The scheduling tool Homebase reported that the number of hours worked at local restaurants and bars dropped 40% by March 17, while the number of hourly workers overall declined 45%. [6]
  • Industry advocacy group James Beard Foundation found that restaurants, on average, laid off 91% of their hourly workforce and 70% of salaried employees due to COVID 19 and closures resulting from the pandemic. [6]
  • In person dining may be off limits, but in one survey, 33% of consumers said they’re getting more takeout than before the pandemic. [6]
  • UNESCO reported on International Museum Day that nearly 90% of cultural institutions had to close their doors during the pandemic; almost 13% may never reopen. [6]
  • Safari bookings, according to one survey, are down by 75% or more, jeopardizing the tourism industry in countries that need internationla visitors badly to support their economy. [6]
  • The CDC issued a nosail order for cruise ships, finding in their study that 80% of ships within U.S. jurisdiction had cases of COVID19 on board during March. [6]
  • Mastercard recorded a 45% drop in travel related transactions as compared to the same period last year. [6]
  • In March, 77% of members of the American Society of Travel Advisors , an organization for travel agencies, predicted they would be out of business in six months or less. [6]
  • The pandemic has deeply impacted business travel this sector is predicted to lose $810.7 billion in revenue this year. [6]
  • Experts are predicting that 5 10% of business travel will be permanently lost, due in part to remote working tools that enable virtual meetings. [6]
  • Business travel declined 89% as a result of COVID 19, more than the Great Recession and 9/11 losses combined. [6]
  • In 2018 1.4 billion travelers took international trips, and the number of tourists taking domestic trips is likely higher. [6]
  • Globally, tourists took around 1 billion international trips in 2020, which was around 30% less than the expected 1.46 billion trips, due to travel restrictions and less demand for travel during the COVID. [6]
  • Estimates of the pandemic’s impact on tourism range from a drop in international arrivals and revenue between 20% and 70% compared to 2019 levels. [6]
  • Yes, most of the time 8.3% About half of the time 10.4%. [7]
  • all reservations in North America, about 9% are seated through open tables while in San Francisco Bay Area, 24% of all reservations are seated through open tables. [8]
  • While about 30% of dinner reservations are booked when restaurants are closed. [8]
  • 55.5 % of respondents in a Cornell University Centre for Hospitality Research study said they would always pick a restaurant that takes reservations for business dining and only 2.6 % reported they’d select a restaurant with a first come first serve wait list. [9]
  • OpenTable, which is available in most major cities worldwide started in 2008 book 47 % of reservations in North America are made with the OpenTable app. [9]
  • Reservation policies are not the focus in the findings of this paper but what is of apparent interest for future study is why the 39.5 % of the customers in this research ignored all of the policies of the restaurants and decided to ‘walk. [9]
  • If high cost customers are more likely to run up large tabs, reservations would be warranted if the gain in the average bill is sufficient to compensate for the resulting no shows”. [9]
  • Notice that walk in customers represented 39.5 % of the total customers in this study, 60.5 % were customers with reservations. [9]
  • error difference 95 % confidence interval of the difference. [9]
  • According to the Pew Research Center , 77% of Americans own at least one smartphone. [10]
  • That’s a huge jump from 2012, when only 35% of Americans owned internet. [10]
  • Here’s the breakdown Restaurant app or website – 52% GrubHub – 34% UberEats – 20% Eat24 – 17% Delivery.com – 16% Amazon Restaurants – 11% DoorDash – 11%. [10]
  • If that doesn’t convince you, consider this U.K. study that shows 70% of consumers prefer restaurant white label mobile apps over third. [10]
  • Only 15% of people said that they didn’t care how much money restaurants got from digital ordering in restaurants. [10]
  • How to Make a Food Ordering Website Restaurants and Mobile Apps Need Each Other One of the most encouraging mobile app restaurant ordering statistics shows that 63% of consumers find delivery more convenient than dining out. [10]
  • Additionally, 34% believe that delivery takes less time than picking up food on their own. [10]
  • That’s one reason that food delivery is expected to grow 12% per year over the next 5 years. [10]
  • Even without kids, 57% of Millennials say that they prefer food delivery so they can watch TV at home without getting interrupted. [10]
  • Restaurants, on average, laid off 91% of their hourly workforce and 70% of salaried employees due to COVID 19 related closures. [11]
  • 50 million jobs were at risk worldwide in the travel and tourism sector, which accounts for 10% of the global GDP. [11]
  • Over 71% of restaurants had a profit margin under 10% in 2019. [11]
  • 61% of operators say existing federal relief won’t prevent more restaurant layoffs. [11]
  • Restaurant owners said their biggest immediate cash challenges are Rent (39%), Payroll (34%), Taxes (9%). [11]
  • Nearly 60% of restaurants made $1.5 million or less in revenue the last fiscal year, needing $100,000 over the next quarter to remain viable for a reopening. [11]
  • 56% of restaurants have at least $50,000 in new debt as a result of COVID. [11]
  • 44% of the initial $349 billion Paycheck Protection Program loans went to only 2% of recipients 92% of restaurant traffic is now off. [11]
  • 51% of consumers have downloaded at least one new app to purchase food and essentials since COVID. [11]
  • The average online ordering check size is 23% larger than in. [11]
  • 33% of consumers say they’re getting more takeout than before the pandemic. [11]
  • 36% of consumers want restaurants to concentrate on producing less packaging waste. [11]
  • During this health crisis, grocery delivery apps are in demand more than ever, seeing daily downloads surge by up to 218% for stores like Instacart, Walmart Grocery and Shipt. [11]
  • The biggest challenges restaurant owners believe they are facing in reopening are Slow return of customers (41%), Cash to pay vendors (35%), Rehiring staff (16%), Retraining staff (3%), Health Inspections (2%). [11]
  • 55% of all consumers surveyed expect to see more hand sanitizer dispensers to make them feel ‘safe and comfortable’ inside restaurants. [11]
  • Only 62% of consumers believe that cooking food kills coronavirus, however, the CDC has confirmed that coronavirus can NOT be spread through food. [11]
  • 77% of the US population is already active on social media today, with 187.7 million Americans using smartphones. [11]
  • 37% of restaurant operators think that customer ordering is the most important area for technological development. [11]
  • 90% of guests check out a restaurant online before eating there. [2]
  • A one star increase on Yelp can drive a restaurant’s profit by up to 9%. [2]
  • 27% of people who order food are willing to pay extra for fast delivery. [2]
  • 51% of restaurateurs say hiring, training, and retaining staff is the biggest challenge they face. [2]
  • 95% of restaurant owners say using technology improves the overall efficiency of their eateries. [2]
  • According to a 2020 report by the National Restaurant Association, more than 1 million restaurants open their doors to the hungry public on a daily basis. [2]
  • 80% of restaurant managers started their restaurant industry careers as entry. [2]
  • According to Statista, in 2019, approximately 3.88 million people were employed by franchise businesses. [2]
  • 70% of US restaurants are single. [2]
  • According to data by the Travel and Tourism Research Association, more than 170 million Americans visited some type of eatery per day in 2018. [2]
  • The industry’s total sales have tripled over the last 25 years, but 2020 saw its sales fall by 30%, to just under $200 billion. [2]
  • The restaurant performance index, which tracks the health and outlook of the restaurant industry, fell by 0.8% from October 2020 to 97.5 in November, as another wave of the pandemic hit the country. [2]
  • 90% of guests check out a restaurant online before dining. [2]
  • 91% of restaurant operators use Facebook to promote their business, while 78% use Instagram as well. [2]
  • At the moment, Facebook is the most prominent social network for advertising a food business, with 91% of restaurateurs using it to attract new customers. [2]
  • From 2018 to 2019, Instagram use from restaurants more than tripled, rising from 24% to 78%. [2]
  • A one star increase on Yelp can boost a restaurant’s profits by up to 9%. [2]
  • Restaurant social media statistics show that an extra star on this platform translates into an increase in revenue of between 5% and 9%. [2]
  • 33% of Americans would never eat at a restaurant with a rating lower than four stars. [2]
  • A staggering 79% of people don’t differentiate whatsoever between the judgment of a close friend or family member and a stranger online. [2]
  • 61% of consumers learn about food online. [2]
  • Reading blogs, scrolling through social media, and checking review apps is how 61% of consumers learn about new trends in food and discover new restaurants. [2]
  • 69% of millennial diners will take a picture of their food for Instagram before eating it. [2]
  • The restaurant industry makes up 3.8% of the total US workforce. [2]
  • As of January 2021, the hospitality industry employs almost 3.8% of the US labor force. [2]
  • Restaurant industry stats published by the National Restaurant Association revealed that nearly 60% of American adults have some work experience in the industry. [2]
  • According to Toast’s restaurant industry statistics, 68% of restaurant owners provide their new employees with a handbook, 19% use online training, and 36% organize a formal 30day check. [2]
  • According to a survey conducted by 7 Shifts, which included the data from 150,000 restaurants, it takes less than two months for restaurant workers to leave their job. [2]
  • According to 7 Shifts’ restaurants statistics, an average shift for a chef lasts 7.72 hours, while hosts and hostesses who cover only the busiest restaurant hours work 5.61 hours. [2]
  • According to estimates by the National Restaurant Association, there will be 1.6 million new job posts in the restaurant industry in the next decade. [2]
  • 24% of US adults consume at least three meals provided by the quick service food industry every week. [2]
  • 36.6% of adult Americans eat fast food every day. [2]
  • 50% of quickservice restaurants that include organic food in their offer have an average check size of $5. [2]
  • The expected growth rate of limited service restaurants for 2021 is 8%. [2]
  • And as part of the pandemic recovery, industry statistics by the National Restaurant Association project an 8% growth rate for these establishments in 2021. [2]
  • 72% of limited service restaurants added enhanced delivery and online ordering in 2020. [2]
  • In order to provide an even faster, and, what’s more important, safer way to get food during the pandemic, 72% of quick service implemented online and mobile ordering. [2]
  • 26% of US consumers spend up to $25 per order when ordering food online. [2]
  • 34% of US customers spend up to $50 per order when ordering food online. [2]
  • 86% of American adults order food at least once a month. [2]
  • As Gloria Food’s ordering statistics indicate, a whopping 86% of US adults get food delivered to their front door at least once a month. [2]
  • 57% of millennials say they have restaurant food delivered so they can enjoy movies and TV shows at home. [2]
  • Millennials are also the largest group of food truck consumers 27% of people who use food delivery services are willing to pay extra for fast delivery. [2]
  • 67% of customers who place orders online visit the restaurant more frequently than those who do not. [2]
  • Research by Cintl shows that 67% of customers who order from a restaurant online have a tendency to visit the same restaurant when they dine out. [2]
  • 55% of people who use online delivery services are in the 18. [2]
  • Restaurant industry data on online delivery published by suggests that more than half of consumers who use the service belong to Gen Z, whereas baby boomers make up only 17%. [2]
  • 54.8% of the budget Americans allocate to food is spent in restaurants. [2]
  • 51% of restaurant owners say hiring, training, and retaining staff is the biggest challenge they face. [2]
  • 52% of restaurateurs say high operating costs are their biggest obstacle in business. [2]
  • An overwhelming 95% of restaurant owners say the use of technology improves the overall efficiency of their establishments. [2]
  • Indeed, 73% of restaurant goers agree that technology enhances their dining experience. [2]
  • 67% of quickservice restaurant customers say they would like to be able to make an order by using a self. [2]
  • That’s why 67% of customers would like to speed up the process by placing their order through a self. [2]
  • 78% of restaurateurs say credit card processing is the most important POS feature for the success of their business. [2]
  • According to Toast’s restaurants statistics, 78% of them name it the number one pointof service feature contributing to the success of their business. [2]
  • 83% of customers say online reservations are “very important” to them. [2]
  • In 2020, 40% of all restaurants added contactless or mobile payment or payment through a custom app. [2]
  • 46% of restaurant professionals think handheld devices are essential to their business strategy. [2]
  • An industry report by Toast shows that nearly half of restaurant operators view handheld devices as helpful for improving the overall efficiency of their establishment, while 61% of diners agree with the statement. [2]
  • According to Statista’s bar industry statistics, this sector is very lucrative, generating an annual income of $24 billion. [2]
  • The operating income of an average coffee shop is 2.5% of net sales. [2]
  • The former generates only a 2.5% profit margin, while the latter can make up to 15%. [2]
  • And according to CHD Expert’s BBQ restaurant industry statistics, the country boasts more than 15,200 establishments that specialize in preparing meat this way. [2]
  • 58% of barbecue restaurants have been operating for at least five years. [2]
  • The fact that almost 60% of these restaurants have a track record of five years or more in the business proves this. [2]
  • New research from OpenTable and Toast projects that restaurant bookings will double prior to Valentine’s Day, and sales on the actual day will jump by 32% compared to a typical Thursday evening,Restaurant Business reports. [12]
  • This year’s holiday should yield about a 7% increase in online orders from last year. [12]
  • The research further predicts that reservations will increase by 433% compared to non. [12]
  • Bookings for tables for two are expected to jump by 764% compared to a typical night. [12]
  • According to the National Restaurant Association, Valentine’s Day is the second busiest holiday for restaurants , with about 25% of Americans dining out. [12]
  • The Open House/Toast study finds that upscale restaurants will experience a 105% jump from their normal business. [12]
  • Also, as with the entire industry, off premise occasions are expected to increase during Valentine’s Day at a tick of a 7%. [12]
  • Not only does traffic increase on Valentine’s Day, but checks tend to run about 18% higher as well. [12]

I know you want to use Restaurant Reservations Software, thus we made this list of best Restaurant Reservations Software. We also wrote about how to learn Restaurant Reservations Software and how to install Restaurant Reservations Software. Recently we wrote how to uninstall Restaurant Reservations Software for newbie users. Don’t forgot to check latest Restaurant Reservations statistics of 2024.

Reference


  1. opentable – https://www.opentable.com/state-of-industry.
  2. financesonline – https://financesonline.com/restaurant-statistics/.
  3. smallbizgenius – https://www.smallbizgenius.net/by-the-numbers/restaurant-industry-statistics/.
  4. toasttab – https://pos.toasttab.com/blog/on-the-line/restaurant-management-statistics.
  5. aytm – https://aytm.com/blog/online-reservations-survey/.
  6. upserve – https://upserve.com/restaurant-insider/industry-statistics/.
  7. hoteltechreport – https://hoteltechreport.com/news/tourism-industry-statistics.
  8. statista – https://www.statista.com/statistics/319058/frequency-of-making-reservations-when-dining-out-us/.
  9. brandongaille – https://brandongaille.com/13-dining-and-restaurant-reservation-trends-and-statistics/.
  10. springer – https://link.springer.com/article/10.1007/s40558-016-0065-0.
  11. restaurant-website-builder – https://www.restaurant-website-builder.com/restaurant-app-statistics-infographic.
  12. sevenrooms – https://sevenrooms.com/en/blog/40-restaurant-industry-statistics-to-consider-in-the-wake-of-covid-19/.
  13. restaurantdive – https://www.restaurantdive.com/news/restaurant-reservations-to-spike-433-on-valentines-day-study-projects/548085/.

How Useful is Restaurant Reservations

One of the primary advantages of making a restaurant reservation is the assurance that you will have a table waiting for you when you arrive. We have all experienced the frustrating moments of arriving at a restaurant, eagerly looking forward to a delicious meal, only to find ourselves waiting for a table in a crowded lobby. By making a reservation, you can avoid such inconvenience and start enjoying your dining experience right away.

Moreover, restaurant reservations can save valuable time, especially during peak hours or on weekends when findings a table can be challenging. It’s no secret that popular restaurants tend to be bustling with diners, making it a struggle to secure a seat without a reservation. Booking in advance guarantees not only a place at the establishment but also the luxury of having a designated table, even during busy times.

Beside convenience, making a restaurant reservation can also lend a sense of importance or special treatment to diners. We all appreciate feeling valued, and by calling ahead to reserve a table, restaurants recognize and acknowledge the significance of our patronage. The knowledge that a seat has been set aside explicitly for you can indeed elevate the dining experience, making it more meaningful and enjoyable.

Furthermore, reservations are particularly handy for those celebrating special occasions or hosting important business meetings. Booking ahead ensures that the restaurant understands your specific requirements, enabling them to make necessary arrangements, such as preparing a personalized menu, organizing a special table setup, or having adequate seating in a private room. Such attention to detail enhances the overall experience and further solidifies the significance of reservations.

It is also worth noting that restaurant reservations can help establishments manage their operations more efficiently. By knowing in advance how many guests they can expect at a certain time, restaurants can allocate staff accordingly, prepare sufficient ingredients, reduce waste, and minimize chaos. It enables them to deliver better service, maintain quality, and create a more seamless experience for all diners, both those with reservations and those without.

Of course, restaurant reservations are not perfect and do come with a few drawbacks. Some argue that the rigid time slots that often accompany reservations can take away the spontaneity and flexibility of dining out. While this is a valid point, it is important to remember that reservations are entirely optional and not all restaurants require them. For those who prefer not to stick to a strict schedule, countless walk-in establishments are more than happy to accommodate their needs.

In conclusion, restaurant reservations undoubtedly offer great benefits to both diners and restaurants. They ensure a hassle-free dining experience, save time, and make diners feel valued and attended to. Additionally, they aid in efficient restaurant management and enhance overall service quality. While some may argue that the rigid nature of reservations is its drawback, the flexibility of walk-in restaurants caters to those with different preferences. All things considered, making a restaurant reservation is undeniably advantageous and adds tremendous value to one’s dining experience.

In Conclusion

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