Robotic Process Automation (RPA) Statistics 2024

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Best Robotic Process Automation (RPA) Statistics

Best Robotic Process Automation (RPA) Statistics

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Robotic Process Automation (RPA) Benefits Statistics

98% of IT leaders say automating business processes is vital to driving business benefits. ^[0]
******) 85% of respondents report that RPA met or exceeded their expectations for non financial benefits such as accuracy, timeliness, flexibility. ^[0]
98% of IT leaders say automating business processes is vital to driving business benefits. ^[1]
Additionally, 98% of IT business leaders say that automating processes is essential to driving business benefits. ^[2]
In comparison, 73% of the surveyed agreed to be completely satisfied with the benefits resulting from automation. ^[3]
74%of consumers expect a chatbot to be available to provide website assistance While there are many benefits to automating workflows and processes, some organizations are facing challenges when it comes to implementation. ^[4]

Robotic Process Automation (RPA) Market Statistics

According to Gartner, RPA ecosystem was the fastest growing segment of the global enterprise software market in 2018. ^[0]
****) The global RPA market size is already valued at $1.40 billion in 2019 and is expected to reach $11 billion by 2027, expanding at a CAGR of 34% from 2020 to 2027. ^[0]
Business process management was a $3.38 billion market in 2019, and Mordor Intelligence projects a CAGR of 6.26%, with sales reaching $4.78 by 2025. ^[5]
The RPA market, valued at $1.4 billion in 2019, is forecast to grow at a CAGR of 40.6% between 2020 and 2027, according to Grand View Research. ^[5]
In 2019, DPA was a $7.8 billion market; it’s forecast by Mordor Research to grow at a CAGR of 13%, reaching $16.12 billion by 2025. ^[5]
Key statThe supply chain management market is expected to grow from $15.85 billion in 2019 to $37.41 billion by 2027, a CAGR of 11.2%.—Allied Market Research. ^[5]
No wonder the global market for accounting software is forecast to grow at a CAGR of 8.02% from 2018 to 2026, increasing from $11 billion to $20.4 billion. ^[5]
The productivity software market, which includes office and collaboration applications, was forecast to reach nearly $62 billion in 2020, with revenue predicted to increase at a CAGR of 6.8%, reaching $85 billion by 2025, says Statista. ^[5]
In late 2019, a report forecast that the supply chain AI market was poised to grow at a CAGR of 39.4% through 2027. ^[5]
But months after the COVID19 pandemic struck, Meticulous Research raised that forecast to an even more eye opening 45.3%, with the market reaching $21.8 billion in less than seven years. ^[5]
The analyst firm, which is forecasting that the worldwide RPA market will grow 19.5% from 2019 to 2020, to nearly $2 billion, also predicts that 90% of large organizations throughout the world will have adopted RPA in some form by 2024. ^[5]
Key statAt an expected CAGR of 19%, the market marketing automation software market is forecast to reach $16.87 billion by 2025.—Mordor Intelligence. ^[5]
RPA as an industry is growing exponentially– the global robotic process automation market size is expected to reach USD 10.7 billion by 2027, expanding at a CAGR of 33.6% from 2020 to 2027 – Grand View Research. ^[6]
Based on our analysis, the global market exhibited a significant growth of 21.3% in 2020 as compared to the average yearonyear growth during 2017. ^[7]
The market is projected to grow from USD 1.61 billion in 2021 to USD 7.64 billion in 2028 at a CAGR of 25.0% in the 2021. ^[7]
Frequently Asked Questions As per Fortune Business Insights, the global market is predicted to reach USD 7.64 billion by 2028. ^[7]
The market is projected to grow at a CAGR of 25.0% during the forecast period. ^[7]
Automation in Sales Automation in sales boosts productivity within the department by 14.5% while bringing down marketing costs by 12.2%. ^[8]
Sales automation has helped B2B marketers to improve their sales pipeline by an average of 10 percent. ^[8]
47% of people who use marketing automation say their main concern is increasing sales revenue Marketing automation is credited for improving the quality of leads generated for 60% of the people who use it. ^[8]
With an annual growth of 14%, marketing automation spending will exceed $25 billion by 2024. ^[8]
Some of these statistics are unsurprising, for example 74% of marketers surveyed agreed that the main reason marketers and business owners use automation software is to save time. ^[8]
58% of top marketing automation users assert that conversions and revenue are the best way to measure automation success. ^[8]
A study by Omnisend confirmed that automating omnichannel marketing is likely to create a customer retention rate of 90%. ^[8]
92% of marketing automation users say they use it to improve their lead generation followed by customer retention and nurturing. ^[8]
A survey found that 59% of Fortune 500 companies are using marketing automation and the number is steadily on the rise. ^[8]
83% of marketers agree that scheduling posts for social media is the most suitable digital marketing element to automate. ^[8]
In 2018, it accounted for over 80% of digital display marketing in the US. ^[8]
The global healthcare automation market report estimates an 8.41% growth within 7 years. ^[8]
Companies that use automated marketing software to send out emails receive twice the number of leads and 58% more conversions than those that simply send out email blasts. ^[8]
market for cloud automation is forecast to grow by $103.9 billion motivated by the global growth of 24.7%. ^[8]
According to the Office of National Statistics UK , 27% of PR and marketing jobs are currently at risk due to automation. ^[8]
Almost 50% of eCommerce companies use marketing automation software to attract more shoppers By 2025, 95% of interactions between customers and retailers will be handled by automated systems. ^[8]
The market for workflow automation and related technologies is growing at 20% per year and is likely to reach $5 billion USD by 2024.7. ^[9]
Global spending on marketing automation tools is predicted to pass $25 billion by 2024 — which amounts to a 14% annual growth rate from 2017.8 55% of global marketers plan to increase spending on overall marketing technology in the next year.8. ^[9]
The global robotic process automation market size was valued at USD 1.89 billion in 2021 and is projected to expand at a compound annual growth rate of 38.2% from 2024 to 2030. ^[3]
The service segment dominated the global market with a 61.89% share in 2021 and is expected to continue its dominance over the coming years. ^[3]
The BFSI sector held the largest revenue share in 2021, accounting for 28.89% of the overall market. ^[3]
The global RPA market size was estimated at USD 1.89 billion in 2021 and is expected to reach USD 2.32 billion in 2024. ^[3]
The global RPA market is expected to grow at a compound annual growth rate of 38.2% from 2024 to 2030 to reach USD 30.85 billion by 2030. ^[3]
The service segment accounted led the global robotic process automation market and accounted for the highest market share of over 60% in 2021. ^[3]
The consulting segment dominated the global robotic process automation market and accounted for the largest revenue share of over 40% in 2021. ^[3]
The on premise segment led the global robotic process automation market and accounted for the largest revenue share of over 75% in 2021. ^[3]
The large enterprise segment dominated the global robotic process automation market and accounted for the largest revenue share of more than 60% in 2021. ^[3]
The BFSI application segment led the global robotic process automation market and accounting for a revenue share of over 25% in 2021. ^[3]
North America dominated the RPA market with a share of 37.2% in 2021. ^[3]
75%of companies use marketing automation software. ^[4]
83%of marketing departments automate social media posting, 75% automate email marketing, 58% automate social media advertising, and 36% automate social media engagement. ^[4]
14%of companies are using AI for sales and marketing segmentation. ^[4]
IT leaders say that their marketing departments are seeing the highest ROI from automation at this current time, while 13% say it’s their sales departments. ^[4]
39%of organizations say that their marketing automation system produces higher quality leads. ^[4]
55%of businesses say that their marketing automation tool helps them to generate more leads. ^[4]
58%of companies that deploy chatbots, use them for sales or marketing. ^[4]
61%of marketers fear that automation tools lack personal connection, while 39% are worried about reduced control over the process. ^[4]
With the CAGR of %, this market is estimated to reach USD million in 2029. ^[10]

Robotic Process Automation (RPA) Software Statistics

According to Gartner, RPA ecosystem was the fastest growing segment of the global enterprise software market in 2018. ^[0]
Here is why Robotic process automation software revenue grew 63% in 2018 to $846 million. ^[0]
The total amount spent on RPA software in 2018, according to Gartner. ^[11]
2018 spending on RPA software marked a whopping 63 percent increase from the previous year. ^[11]
The predicted growth of RPA software revenue in 2021 is almost 20%. ^[1]
No wonder the global market for accounting software is forecast to grow at a CAGR of 8.02% from 2018 to 2026, increasing from $11 billion to $20.4 billion. ^[5]
The productivity software market, which includes office and collaboration applications, was forecast to reach nearly $62 billion in 2020, with revenue predicted to increase at a CAGR of 6.8%, reaching $85 billion by 2025, says Statista. ^[5]
Prices for RPA software will decrease 10% to 15% by the end of 2020 and 5% to 10% in 2021 and 2024. ^[5]
Key statAt an expected CAGR of 19%, the market marketing automation software market is forecast to reach $16.87 billion by 2025.—Mordor Intelligence. ^[5]
RPA software revenue is expected to reach $1.58 billion in 2020, an increase of 11.9% from 2019. ^[12]
Some of these statistics are unsurprising, for example 74% of marketers surveyed agreed that the main reason marketers and business owners use automation software is to save time. ^[8]
Companies that use automated marketing software to send out emails receive twice the number of leads and 58% more conversions than those that simply send out email blasts. ^[8]
One source says PRs who use their software has a 46% open rate. ^[8]
Almost 50% of eCommerce companies use marketing automation software to attract more shoppers By 2025, 95% of interactions between customers and retailers will be handled by automated systems. ^[8]
31%of business leaders agree that automation software leads to reduced labor costs. ^[4]
36%of organizations are already implementing business process management software to automate workflows. ^[4]
29%of companies are planning to implement business process management software in the near future. ^[4]
24%of organizations are already implementing low code workflow automation software, like frevvo. ^[4]
29%of organizations are planning to implement low code workflow automation software in the near future. ^[4]
54%of business leaders believe that automation software will reduce the need for HR staff and hiring managers. ^[4]
75%of companies use marketing automation software. ^[4]
And in September, Gartner estimated that global RPAsoftware revenue would reach $1.89 billion in 2021, 19.5 percent more than 2020 levels, despite the economic pressures inflicted by the COVID. ^[13]

Robotic Process Automation (RPA) Adoption Statistics

As of June 2021, 20% of all organizations have adopted RPA in 2021, rising from the 13% adoption rate in 2020. ^[0]
5 years At the current rate of growth, RPA adoption will become saturated – meaning nearly every company will be using it in some form – in the next five years, according to Deloitte. ^[11]
Among respondents who are implementing RPA now,78% plan to invest even more in the next 3 years Deloitte believes that if this trend continues,RPA will achieve “near universal adoption” in the next 5 years. ^[14]
Still, use of true AI in BPA is relatively low, though it has accelerated considerably in recent years, with enterprise AI adoption up 25%, according to McKinsey’s 2019 Global AI survey. ^[5]
According to Deloitte, the current race for robotic automation will reach near universal adoption within 5 years. ^[8]

Robotic Process Automation (RPA) Latest Statistics

Studies suggest that there are still a couple of years to reaching the plateau. ^[0]
Employees spend 10% 25% of their time on repetitive computer tasks. ^[0]
IT departments spend 30% of their time on basic low level tasks. ^[0]
50% of companies spend between $5 $25 dollars for manualinvoice processing. ^[0]
A typical rules based process can be 70%. ^[0]
Due to Covid19 and the shift to remote work, 76% of organizations have embraced automation, and will endure the shift to automation even post. ^[0]
53% of respondents have already started their RPA journey and a further 19% of respondents plan to adopt RPA in the next two years. ^[0]
Around 80% of finance leaders have implemented or are planning to implement RPA. ^[0]
**) RPA is increasingly becoming an enterpriselevel opportunity for 64% of respondents on the RPA journey, it is a strategic or enterprise. ^[0]
Just 12 months ago, only 15% of respondents reported RPA being a part of a wider corporate initiative. ^[0]
Manufacturing is the top industry to leverage RPA in 2021 (35%). ^[0]
(31%)Healthcare (10%)Retail and CPG (8%)Finance (8%)Public sector (5%)Education (3%). ^[0]
78% of those who have already implemented RPA expect to significantly increase investment in RPA over the next three years. ^[0]
More than a quarter (28%). ^[0]
More than 90% of C level executives report some level of intelligent automation already exists within their organizations. ^[0]
A total of 61% of participants reported their expectations of cost reduction being met or exceeded. ^[0]
63% of participants plan to engage with an implementation partner to support theirRPA implementation, while 19% plan. ^[0]
RPA vendorsfor support and 15% will handle RPA internally. ^[0]
More than 90% of C level executives using intelligent automation say their organization performs above average in managing organizational change in response to emerging business trends. ^[0]
75% of organizations profiled reported that they had already realized cost saving targets by leveraging labor arbitrage in 2016. ^[0]
80% of the automation effort which is focused on exception handling, can be improved thanks to better process understanding. ^[0]
By 2024, organizations will lower operational costs by 30% by combining hyperautomation technologies with redesigned operational processes. ^[0]
On average, the expectation is that 20% of FTE capacity could be provided by robots. ^[0]
In fact, those that have scaled RPA appear to have had such a positive experience that their expectations are even more ambitious they believe that 52% of FTE capacity could be provided by robots. ^[0]
RPA can reduce labor intensive tasks by 80%. ^[0]
RPA can provide cost savings ranging from 20%–60% of baseline FTE costs forfinancial services. ^[0]
By 2024, endpoint analytics and automation will help digital workplace service staff shift 30% of time spent on endpoint support and repair to continuous engineering. ^[0]
More than 50% of C level executives using intelligent automation have identified key operational processes that can be augmented or automated using AI capabilities. ^[0]
38% of managers report compliance improvements are the leadingbenefit of RPAand it is followed by improved productivity/performance (27%). ^[0]
Only 3% of organizations have scaled their digital workforce. ^[0]
63% said their expectations of time to implement were not met and 37% said their expectations of cost to implement were not met. ^[0]
Only 17% of respondents faced some employee resistance when it comes to piloting RPA. ^[0]
This dropped to only 3% with respondents who were implementing or scaling RPA. ^[0]
For the majority of organizations (63%). ^[0]
Within the next two years, 72 percent of organizations will be working with RPA, Gartner predicts. ^[11]
Deloitte expects that figure to reach 72 percent in the next two years. ^[11]
78 percent of respondents in Deloitte’s global survey who had already adopted RPA anticipate “significant” increases in their RPA investments during the next three years. ^[11]
This resulted in the equivalent of 200 full time employees at 30% of the cost. ^[14]
According toDeloitte’s third annual RPA survey, a wealth of information on RPA,53% of survey respondents are beginning their “RPA journey”. ^[14]
Interestingly, Deloitte reports that– only 17% report resistance from employees.employee resistanceis low among adopting organizations. ^[14]
NASSCOMreports extensivecost savings of up to 65% for onshore operations, 30% in offshore delivery, and investment recovery in as short as 6 months. ^[14]
53% of respondents have already started their RPA journey and a further 19% of respondents plan to adopt RPA in the next two years. ^[1]
Around 80% of finance leaders have implemented or are planning to implement RPA. ^[1]
78% of those who have already implemented RPA expect to significantly increase investment in RPA over the next three years. ^[1]
More than a quarter (28%). ^[1]
41% of companies won’t switch to RPA because of a lack of clarity of the business process 9. ^[1]
More than 90% of C level executives report some level of intelligent automation already exists within their organizations. ^[1]
38% of upper managers in the insurance industry is considering implementing RPA solutions in their businesses 11. ^[1]
50% of RPA opportunities are being missed. ^[1]
A total of 61% of participants reported their expectations of cost reduction being met or exceeded. ^[1]
63% of participants plan to engage with an implementation partner to support their RPA implementation, while 19% plan to use RPA vendors for support, and 15% will handle RPA internally. ^[1]
More than 90% of C level executives using intelligent automation say their organization performs above average in managing organizational change in response to emerging business trends. ^[1]
38% of managers report compliance improvements are the leading benefit of RPA and it is followed by improved productivity/performance (27%). ^[1]
Almost 75% of organizations profiled reported that they had already realized cost saving targets by leveraging labor arbitrage in 2016. ^[1]
80% of the automation effort which is focused on exception handling, can be improved thanks to better process understanding. ^[1]
By 2024, organizations will lower operational costs by 30% by combining hyper automation technologies with redesigned operational processes. ^[1]
On average, the expectation is that 20% of FTE capacity could be provided by robots. ^[1]
Those who implemented RPA believe that 52% of FTE capacity could be provided by robots. ^[1]
RPA can reduce labor intensive tasks by 80%. ^[1]
RPA can provide cost savings ranging from 20%–60% of baseline FTE costs for financial services. ^[1]
Only 3% of organizations have scaled their digital workforce. ^[1]
63% said their expectations of time to implement were not met and 37% said their expectations of cost to implement were not met. ^[1]
Only 17% of respondents faced some employee resistance when it comes to piloting RPA. ^[1]
This dropped to only 3% with respondents who were implementing or scaling RPA. ^[1]
For the majority of organizations (63%). ^[1]
Percentages of executives who think their lack a specific skill set for each automation capability are 90% for basic process automation 89% for advanced process automation. ^[1]
75% for intelligent process automation 33. ^[1]
Only 20% of executives surveyed have yet to establish plans to retrain or reskill their workforce. ^[1]
SAP Concur research found that the typical SMBs have a 1.29% duplication rate in processing invoices. ^[1]
3% of respondents said they’ve scaled their digital workforce – meaning the bots that perform work as digital employees, much like human employees – to this point. ^[1]
12 months The Deloitte survey found payback on RPA investments occurring at less than 12 months, with bots delivering an average of 20 percent full time equivalent capacity in the process. ^[1]
92% said RPA met or exceeded their expectations on this front. ^[1]
That was followed by improved quality/accuracy , improved quality/accuracy , improved productivity , and cost reduction as areas where RPA met or exceeded expectations. ^[1]
More than 70 percent of finance organizations have piloted or are actively using RPA, according to Gartner. ^[1]
NASSCOM reports extensive cost savings of up to 65% for onshore operations, 30% in offshore delivery, and investment recovery in as short as 6 months. ^[1]
About 70% to 80% of these rules based processes can be automated, allowing companies to operate onshore at a lower cost than offshore. ^[2]
Companies that use RPA don’t need to rely on an offshore or outsource partner, ensuring 100% accuracy. ^[2]
Reducing Human Hours Approximately 10% to 20% of human work hours are spent on dull, repetitive computer tasks, according to Software Testing and Big Data Hadoop , marking quite a large chunk of time that is wasted on processes that can be easily automated. ^[2]
Researchers at the company estimate that IT departments also spend 30% of their time on low. ^[2]
Plus, about 50% of companies spend $5 to $25 per manually. ^[2]
Businesses are missing about 50% of all automation opportunities on average, while 13% of workers find these repetitive tasks to be a waste of time. ^[2]
According to Forrester , this figure is more likely to be around $2.9 billion by 2021. ^[2]
Key stat31% of businesses have fully automated at least one. ^[5]
A 2020 global survey of business leaders from a wide cross section of industries conducted by McKinsey & Co. found that 66% were piloting solutions to automate at least one business process, up from 57% two years earlier. ^[5]
The percentage of companies that have fully automated at least one function, however, has grown more modestly, from 29% in 2018 to 31% in 2020. ^[5]
A case study conducted by consulting firm Elder Research found that forecasts during the four week study delivered a median accuracy rate of 88%. ^[5]
Key statIn early May 2020, U.S. employee engagement advanced to a new high of 38%.—Gallup Improving worker productivity is a top driver for technology investments, including automation. ^[5]
Overall, U.S. productivity growth clocked in at a paltry 1.4% between 2007 and 2019, according to the Bureau of Labor Statistics. ^[5]
In the manufacturing sector, growth has increased only 0.5% since the financial crisis, falling sharply from 4.4%. ^[5]
Among Millennials, 43% envision leaving their jobs within two years, while only 28% see themselves staying beyond five years, according to Deloitte. ^[5]
McKinsey estimates that, in about 60% of occupations, at least one third of workday activities could be automated. ^[5]
Key stat60% of retail respondents have implementation AI, up from 35% during the prior year, making it the industry with the sharpest increase.—McKinsey Advances in AI and machine learning are key enablers of BPA. ^[5]
Among its key findings 63% of those that have implemented AI say that it contributed to increased revenues. ^[5]
58% embedded at least one AI element into a process or product, up from 47% in 2018. ^[5]
30% incorporated AI across business units, an increase from 21%. ^[5]
Since the outbreak, McKinsey found that 88% of finance and insurance executives and 76% of those in IT have accelerated their implementations of automation and artificial intelligence. ^[5]
27% Capture and apply knowledge that is hard to otherwise attain 26% Apply automation to reduce headcount 24%. ^[5]
Digitization and a focus on streamlining business processes is accelerating demand for modern workflow automation management systems, which Grand View expects to show a CAGR of 27.7% through 2025. ^[5]
Key stat64.8% of businesses planned to invest more than $50 million in big data and AI initiatives in 2020, up from 39.7% in 2018.—New Vantage Partners. ^[5]
A recent executive survey from New Vantage Partners shows that 65% of businesses planned to invest more than $50 million in big data and AI initiatives in 2020, up from 40% in 2018. ^[5]
While only 38% have created data driven organizations, 27% have successfully created “data cultures” within their companies. ^[5]
91% cited people and process challenges as the largest barriers to evolving into data. ^[5]
Key stat88% of corporate controllers expect to implement RPA in 2021, though many are hesitant to use it for financial reporting.—Gartner. ^[5]
RPA could save finance teams 25,000 hours of avoidable rework from human errors, at a cost savings of $878,000, according to research firm Gartner. ^[5]
Still, a study found that only 29% of chief accounting officers surveyed are using RPA for financial reporting. ^[5]
Key stat25% of companies are using AI to screen resumes or job applications.—Littler. ^[5]
Investments in HR technology will soar between 2020 and 2024, according to a report by Gallagher, an insurance brokerage, risk management and consulting firm. ^[5]
More than two thirds, 69%, of HR execs surveyed said they will expand or replace their HR systems by 2024. ^[5]
According to the findings Just 15% have holistic HR technology strategies aligned with their corporate goals. ^[5]
Still, 35% have implemented new HR technology with success since 2018. ^[5]
29% use more than 75% of the capabilities provided in their systems. ^[5]
Most, 69%, say they are not using these systems in their recruiting or hiring processes, for example. ^[5]
It appears that companies are listening Among the 600 HR and IT executives PwC surveyed, 74% expect to increase HR technology spending. ^[5]
Likewise, 72% said their core HR applications will be cloud based by the end of 2020. ^[5]
Through 2020, average RPA prices are expected to decrease 10% to 15%, with annual 5% to 10% decreases expected in 2021 and 2024, creating strong downward pricing pressure. ^[12]
$M) Growth (%). ^[12]
Gartner predicts that 90% of large organizations globally will have adopted RPA in some form by 2024 as they look to digitally empower critical business processes through resilience and scalability, while recalibrating human labor and manual effort. ^[12]
size is expected to reach USD 10.7 billion by 2027, expanding at a CAGR of 33.6% from 2020 to 2027. ^[6]
By 2024, organizations will lower operational costs by 30% by combining hyperautomation technologies with redesigned operational processes. ^[6]
As per the ‘Annals of Internal Medicine 2020′ report, in the United States, 32% of healthcare providers are spending on advanced solutions to manage administrative services and costs. ^[7]
As per the 2017 PWC report, only 15% of businesses considered themselves mature enough to use process automation. ^[7]
For instance, to date, UiPath has completed the automation process for 65% of the Fortune 500 for millions of repetitive tasks. ^[7]
According to the experts from IBA Group, implementation of license free RPA saves about 50% or more of the budget for small companies and 30% for large companies. ^[7]
Accelerated transformation Among global executives, 63% say RPA is a major component in digital transformation. ^[15]
57% say RPA reduces manual errors. ^[15]
92% agree RPA has ‘met or exceeded expectations’ for better compliance. ^[15]
68% of global workers believe automation will make them more productive. ^[15]
More value from personnel 60% of executives agree RPA enables people to focus on more strategic work. ^[15]
Happier employees 57% of executives say RPA increases employee engagement. ^[15]
Sales teams can close 30% more deals when they automate Salesforce. ^[8]
It also reduces the sales cycle by 18% and saves 14 percent administration time. ^[8]
Lead nurturing sales automation has shown an over 200% increase in conversions for different brands. ^[8]
Sales can also be increased by 20% through automating offers using past browsing history to personalize the offers. ^[8]
The same study shows engagement and purchase rates increase by 250% using omnichannel automation. ^[8]
CEOs could save 20% of the time they spend on financial tasks that could be automated. ^[8]
In 2017, McKinsey forecast a second wave of automation and AI that will see machines handling between 10 and 25% of banking tasks Bot interactions with humans in the banking sector is expected to reach a 90% success rate by 2024. ^[8]
ICICI deployed over 750 robots to handle daily transactions and has recorded 100% accuracy. ^[8]
According to MineralTree , automating invoice capture saves 1 hour a day. ^[8]
Accounts Payable Automation is an investment that quickly pays for itself in 6 to 18 months In 2016, the influence of automated finance advice was overestimated by $1.2 trillion. ^[8]
McKinsey insights reveal about 24% of currently employed women and 28% of men could lose their jobs by 2024. ^[8]
The number of automated jobs increases by 14% every year with junior workers the most affected by the trend. ^[8]
About 55% of jobs that do not require college degrees are at risk of being automated. ^[8]
86% of employees surveyed believe that automation will help them do their work more efficiently to improve productivity and growth. ^[8]
A survey of employers shows that only 11% are looking to automation as a substitute for human labor. ^[8]
Automation in Cyber Security Research suggests robotic automation can cut down the detection and response time to phishing attacks by as much as 70%. ^[8]
By 2017, 44% of companies were using AI to detect and deter cyber intrusions. ^[8]
One survey predicted a rise in automated security in 2020. ^[8]
According to LearnBonds , 68% of major global companies are planning to increase spending on automated cybersecurity solutions. ^[8]
that 51% of enterprises surveyed in 2019 were depending primarily on AI to detect cyber threats. ^[8]
According to Webroot , 84% of IP professionals in America and Japan are convinced they face the threat of criminals using AI to launch attacks. ^[8]
By 2030, the United States is forecast to see 46% of its insurance claims processing jobs automated. ^[8]
One report predicts that customer service and claims adjustment jobs, however, will see only 16% displacement. ^[8]
The insurance firm recorded a 70% increase in sales. ^[8]
30% of insurers were considering robotic process automation for this task. ^[8]
Deloitte insight predicted the loss of 22.7 million insurance jobs in the US as a result of automation and the creation of 13.6 million new ones over 10 years. ^[8]
estimates that automating different tasks can raise productivity growth to 1.4% annually. ^[8]
According to a report , the world can save 749 billion working hours by automating 64 percent of manufacturing tasks. ^[8]
World Economic Forum predicts that by 2024, 42% of the time spent on manufacturing tasks will be automated using robots. ^[8]
Another study says that the main reason 57% of employers want to automate is to improve the productivity of their workforce. ^[8]
Only 24% of employers have a reduction in operating costs as their main reason for automating their business. ^[8]
In 2019, it was being used by 70% of advertisers Businesses that automate their advertising strategies can save $130,000 annually in advertising costs. ^[8]
By the end of 2020, over 90% of mobile display ads will be negotiated automatically using programmatic ads. ^[8]
It is forecast to be about 80% of all processes In 2016, only 32% of display ads were automated. ^[8]
More research in 2019 , however, showed the figure had more than doubled to 72%. ^[8]
With the number of older people in need of assisted care going up, the purchase of medical robots has risen by 50% each year. ^[8]
According to McKinsey predictions , medicine and pharma can save as much as $100 billion by depending on AI and big data. ^[8]
Bot interaction in the health sector without the need for human operators is predicted to be at 75% by 2024. ^[8]
Businesses that automate follow up emails and outreach campaigns can improve their response rate by 250%. ^[8]
Adding automated emails to the lead nurturing process can improve revenue by 10%. ^[8]
Emails sent as part of triggered campaigns account for more than 75% of B2B revenue from emails. ^[8]
84% of business leaders that have adopted cloud automation have seen an increase in revenue and reduction in operation costs Year on year growth for businesses using cloud automation is estimated at 15%. ^[8]
81% of IT companies feel that they have been able to improve innovation by using cloud automation. ^[8]
59% of IT leaders have used cloud automation to improve the deployment of engineers to work on higher. ^[8]
By 2024, 38% of PR skillsets could be replaced by automation. ^[8]
Research by CIPR indicates that currently 12% can either be complemented or replaced by AI. ^[8]
A 2013 research paper by the University of Oxford indicates there is an 18% chance of automation replacing PR jobs. ^[8]
A survey reveals 98% of PR professionals spend most of their time using email. ^[8]
AI augmented automation will be adopted by 40% of large enterprise I and O teams by 2024 which will push productivity within IT departments and improve scalability. ^[8]
The number of automation architects within enterprises is forecast to rise by 70% by 2025 up from 20% in 2020. ^[8]
About 20% of IT specialists will be affected. ^[8]
In 2017, the majority of recruiters (55%). ^[8]
according to Oxford Economics , 1.7 million jobs have already been lost to automation since 2000. ^[8]
meanwhile 43% feel it removes human bias. ^[8]
Automation is being used by 20% of companies to eliminate bias and support diversity recruitment. ^[8]
33% of organizations look to enterprise content management as a solution to having to deal with paper documents. ^[8]
Out of 3000 business executives interviewed by Boston Consulting Group , 75% would like to use automation and AI as an opportunity to explore other business opportunities. ^[8]
Only 17% of organizations adopting RPA have reported resistance from employees. ^[8]
73% say they are fine with automated customer care as long as it improves service. ^[8]
Automated warehouses are 40% more likely to ship orders within one day of the order being made. ^[8]
is expected to grow at a rate of 34.5% between 2020 and 2025 by the end of this period it will be worth $20.3 billion. ^[8]
31% of surveyed businesses have fully automated at least one function.1. ^[9]
13% of surveyed organizations say they are implementing the practice of intelligent automation at scale ; 23% are implementing ; 37% are piloting .6. ^[9]
41% of respondents say they are using automation extensively or across multiple functions.7. ^[9]
57% of respondents say their organizations are at least piloting the automation of processes in one or more business units or functions.2. ^[9]
38% admit their organization have not begun to automate business processes, but nearly half plan to do so within the next year.2. ^[9]
More so than smaller organizations, larger organizations say they’re using automation across the business or have fully automated at least one process (40% vs 25%). ^[9]
tasks.5 35% of survey respondents say they need more workers skilled in automation, AI, and robotics, due to increased deployment of automation during COVID. ^[9]
67% of surveyed executives say they have accelerated automation and artificial intelligence during the COVID. ^[9]
In 2020, organizations expected their automation strategies to drive a 15% increase in revenue , up from 11% in 2019.6. ^[9]
Since the COVID 19 outbreak, automation has been most heavily adopted by the financial services and technology sectors, with 88% and 76% of executives reporting increased implementation, respectively.4. ^[9]
Nearly 66% of AI early adopters agree that their organization would like to cut costs by automating as many jobs as possible.5 36% of respondents rank job cuts from AIdriven automation as a top. ^[9]
According to surveyed executives, the top two barriers to adopting automation at scale are process fragmentations and lack of IT readiness, followed by resistance to change and lack of a clear vision.6. ^[9]
Only 38% of surveyed organization have mature process definitions, standards, and management, which impacts their ability to implement automation.6. ^[9]
Only 37% of organizations report that they have appropriate standards overseen by a dedicated, capable IT function in charge of automation.6. ^[9]
Nearly half (49%). ^[9]
Only 26% of respondents stated that their organizations were “ready or very ready” to address the impact of AI and related workflow automation. ^[9]
Just 6% of respondents agreed their organizations were “very ready” to address automation & AI. ^[9]
Considering all the changes that would be necessary — scaling up IT functions, reskilling large parts of the workforce, and integrating human behavior with automation — this low percentage is understandable.7. ^[9]
As a result, intelligent automation is anticipated to eliminate more than 40% of service desk interactions by 2025. ^[3]
The on premise segment is expected to be the highest revenue share of 79.54% in 2021 and will expand further at a steady CAGR from 2024 to 2030. ^[3]
Organization Insights The large enterprise segment estimated for the largest revenue share of more than 66.47% in 2021. ^[3]
Regional Insights North America accounted for 37.26% revenue share in 2021 and is expected to grow steadily over the forecast period. ^[3]
For instance, in 2020, Zomato Ltd., an online food delivery company in India, laid off 13% of its employee strength 2020 as it adopted hightech automation processes to absorb the impact of the COVID 19 pandemic and to reduce the redundant workforce. ^[3]
43%of businesses say that they plan to reduce their workforce due to technology integration. ^[4]
Conversely, however, 34% plan to expand their workforce due to technology integration. ^[4]
Over80%of business leaders report that they are speeding up work process automation and expanding their use of remote work. ^[4]
50%of business leaders say that they’re planning to accelerate the automation of repetitive tasks within their organization. ^[4]
Gartner predicts that69%of all managerial work will be automated by 2024. ^[4]
31%of organizations are worried about labor displacement and job loss that could come from job automation and artificial intelligence. ^[4]
7 to 24%of currently employed women and 8 to 28% of men may need to transition into different skill sets due to shifts in labor demands caused by automation. ^[4]
73%of IT leaders say that thanks to automation success, employees are saving between 10 and 50% of the time they previously spent doing manual tasks. ^[4]
IT leaders say that automation technology saves departments between 10 and 50% on costs previously associated with manual processing. ^[4]
51%of automation initiatives are aimed at boosting efficiency. ^[4]
42%of business leaders agree that workflow automation speeds up the completion of repetitive tasks. ^[4]
78%of business leaders believe that automating tasks in the organization increases productivity for everyone involved. ^[4]
85%of business leaders believe that automating some of the workload will give them and their employees more time to focus on the goals that truly matter to the company. ^[4]
50%of companies are already using AI for at least one business function. ^[4]
25%of organizations are currently using AI in their process automation efforts, while 53% plan to implement this soon. ^[4]
Strategy is important43%of AI high performers have a clearly defined AI vision and strategy. ^[4]
24%of organizations are using AI to enhance product development. ^[4]
15%of companies are using AI to optimize yield, efficiency, and throughput in manufacturing. ^[4]
62%of organizations are using AI to support IT operations, while 54% use it to improve business process efficiency, 48% are supporting manufacturing operations, and 49% are using AI for research and product development. ^[4]
45%of companies use AI to reduce business costs. ^[4]
38%of companies are implementing machine learning to reduce costs, while 34% want to improve the customer experience, 26% are looking to reduce churn, and 17% want to increase conversion rates. ^[4]
66%of companies have increased their revenue by deploying AI technology. ^[4]
Budgets from $500k to $5 million have increased by55%yearon. ^[4]
48%of organizations are working on installing business process automation solutions that specifically automate management of manual tasks. ^[4]
67%of organizations are implementing business process automation solutions that increase endto end visibility across different systems. ^[4]
95%of businesses need to manage unstructured data –– 40% need to do so regularly. ^[4]
59%of big data professionals say their organizations are increasing investment in big data. ^[4]
30%of organizations are investing in big data to modernize their IT systems, while 23% are looking to make cost savings, and 20% are trying to accelerate business growth. ^[4]
45%of companies using big data operate at least part of the data on the cloud. ^[4]
In fact, it’s estimated that 67% of enterprise infrastructure will be cloud based by the end of 2020. ^[4]
45%of human resources departments are focusing on intelligent or process automation over the next year. ^[4]
70%of business leaders believe that an automation tool could help them build more effective teams. ^[4]
61%of decision makers believe that automation technology could help hiring managers pick the right talent for the job. ^[4]
10%of companies are using AI to optimize talent management. ^[4]
56%of HR departments have increased their revenue by using AI technology. ^[4]
Only2%of companies are using sales automation for sales order fulfillment. ^[4]
36%of companies use automation to generate sales quotes. ^[4]
34%of organizations are using automated guided self. ^[4]
60%of customer service professionals say that most of their recommendations for the next best action are automated. ^[4]
38%of customer service reps say their organization uses chatbots to automate customer service interactions. ^[4]
25%of global data and analytics decision makers said their firm lacks an overall vision or strategy for automation. ^[4]
37%of organizations say that implementation costs are a barrier to implementing automation. ^[4]
29%of organizations say that employee training and resistance is a challenge when rolling out automated solutions. ^[4]
54%of companies say that their biggest challenge to automating workflows is mapping complex processes. ^[4]
62%of companies are concerned about the cybersecurity risks associated with AI. ^[4]
Indeed, according to its 2018 research, McKinsey found that currently demonstrated technologies can “fully automate” 42 percent and “mostly automate” a further 19 percent of finance activities. ^[13]
2021 Estimated Year 2024 Forecast Period 2024. ^[10]
As Putin eyes a date to declare victory, here’s a Ukraine scenario that could slam stocks by another 10%. ^[10]

I know you want to use Robotic Process Automation (RPA) Software, thus we made this list of best Robotic Process Automation (RPA) Software. We also wrote about how to learn Robotic Process Automation (RPA) Software and how to install Robotic Process Automation (RPA) Software. Recently we wrote how to uninstall Robotic Process Automation (RPA) Software for newbie users. Don’t forgot to check latest Robotic Process Automation (RPA) statistics of 2024.

Reference

aimultiple – https://research.aimultiple.com/rpa-stats/.
flobotics – https://flobotics.io/blog/rpa-statistics/.
towardsdatascience – https://towardsdatascience.com/all-the-robotic-process-automation-rpa-stats-you-need-to-know-bcec22eaaad9.
grandviewresearch – https://www.grandviewresearch.com/industry-analysis/robotic-process-automation-rpa-market.
frevvo – https://www.frevvo.com/blog/workflow-automation-statistics/.
netsuite – https://www.netsuite.com/portal/resource/articles/business-strategy/business-automation-statistics.shtml.
xorlogics – https://www.xorlogics.com/2020/07/06/rpa-robotics-process-automation-trends-and-statistics-for-2020/.
fortunebusinessinsights – https://www.fortunebusinessinsights.com/robotic-process-automation-rpa-market-102042.
windwardstudios – https://www.windwardstudios.com/blog/automation-statistics-mega-list.
workona – https://workona.com/pages/workflow-automation-statistics-trends/.
marketwatch – https://www.marketwatch.com/press-release/robotic-process-automation-rpa-software-market-share-2024-2029-comprehensive-insights-with-regional-share-top-countries-data-new-innovations-top-players-updates-business-statistics-industry-size-emerging-trends-analysis-report-2024-04-07.
enterprisersproject – https://enterprisersproject.com/article/2019/9/rpa-robotic-process-automation-14-stats.
gartner – https://www.gartner.com/en/newsroom/press-releases/2020-09-21-gartner-says-worldwide-robotic-process-automation-software-revenue-to-reach-nearly-2-billion-in-2021.
internationalbanker – https://internationalbanker.com/technology/the-impact-of-robotic-process-automation-on-financial-services/.
walkme – https://www.walkme.com/blog/9-robotic-process-automation-statistics/.
uipath – https://www.uipath.com/rpa/robotic-process-automation.

How Useful is Robotic Process Automation

One of the main advantages of RPA is that it can help companies automate repetitive, manual tasks, freeing up employees to focus on more value-added activities. This can lead to increased productivity and cost savings, as machines can perform tasks much faster and with fewer errors than humans. Additionally, RPA can work around the clock, allowing businesses to operate 24/7 without the need for additional manpower.

Furthermore, RPA can also help companies improve consistency and compliance by ensuring that tasks are performed in a standardized way every time. This can be particularly beneficial for companies operating in highly regulated industries where compliance is critical. By automating processes through RPA, businesses can reduce the risk of human error and ensure that they are meeting all necessary regulatory requirements.

Another advantage of RPA is that it can help companies improve customer satisfaction by speeding up response times and reducing processing times. For example, RPA can be used to automate customer inquiries and process orders more quickly, leading to a better overall customer experience. In today’s fast-paced business environment, where customers expect quick and efficient service, RPA can help companies stay competitive and meet customer demands.

However, it’s important to note that RPA is not a one-size-fits-all solution, and it may not be suitable for every business. Implementing RPA requires careful planning, investment, and training to ensure that companies are maximizing the benefits of this technology. Some processes may not be suitable for automation, and companies need to carefully evaluate which tasks are best suited for RPA in order to achieve the desired results.

Moreover, RPA is not without its challenges. Some companies may face resistance from employees who fear that automation will lead to job losses or displacement. It’s crucial for companies to communicate the benefits of RPA and involve employees in the implementation process to alleviate these concerns and ensure a smooth transition.

In conclusion, while RPA can bring significant benefits to companies in terms of productivity, efficiency, and customer satisfaction, it is not a magic bullet and requires careful consideration and planning. Companies need to carefully assess their needs, objectives, and resources before implementing RPA to ensure that they are making the most of this technology. When used strategically and effectively, RPA can help businesses streamline their operations, reduce costs, and stay competitive in today’s fast-paced business world.

In Conclusion

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Robotic Process Automation (RPA) Statistics 2024 – Everything You Need to Know