SaaS Operations Management Statistics 2024 – Everything You Need to Know

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Are you looking to add SaaS Operations Management to your arsenal of tools? Maybe for your business or personal use only, whatever it is – it’s always a good idea to know more about the most important SaaS Operations Management statistics of 2024.

My team and I scanned the entire web and collected all the most useful SaaS Operations Management stats on this page. You don’t need to check any other resource on the web for any SaaS Operations Management statistics. All are here only 🙂

How much of an impact will SaaS Operations Management have on your day-to-day? or the day-to-day of your business? Should you invest in SaaS Operations Management? We will answer all your SaaS Operations Management related questions here.

Please read the page carefully and don’t miss any word. 🙂

Best SaaS Operations Management Statistics

☰ Use “CTRL+F” to quickly find statistics. There are total 511 SaaS Operations Management Statistics on this page 🙂

SaaS Operations Management Benefits Statistics

  • According to Forrester, 75% of business leaders cite improved business agility and 74% cite speed of implementation and deployment as the benefits that factored into their firm’s decision to move to pure SaaS. [0]
  • Nearly 9 in 10 IT leaders (88%). [1]
  • 80% of workers would rather stay in a job with benefits than take one that offered more pay but no benefits. [2]

SaaS Operations Management Usage Statistics

  • The unique number of SaaS apps in usage per company was up by about 30% year over year, with companies averaging 137 in 2019 vs. 2018. [3]
  • Among enterprises, 30% reported significantly higher than planned spending on cloud usage due to COVID. [3]
  • Gartner estimates that by 2026, 50% of organizations using multiple SaaS applications will centralize management and usage metrics of these apps using a SaaS management platform tool. [0]
  • Productiv data reveals that 56% of enterprise apps aren’t managed. [1]
  • Azure is the leading cloud provider in Nigeria (50% usage), South Africa (49%), and Kenya (37%). [4]

SaaS Operations Management Market Statistics

  • For 2019 to 2024, the global SaaS market is predicted to be worth $60.36 billion, registering a 9% CAGR within the four. [3]
  • Meanwhile, in 2020, the public cloud market reached a whopping $1 trillion by the end of 2020, which is higher than the initially predicted $500 billion. [3]
  • The corporate mobile SaaS market is predicted to reach $7.4 billion by 2021 Retail and consumer goods are seen to register the highest growth rate. [3]
  • SaaS companies invest 80 120% of their revenue in marketing and sales in the first five years of existence. [3]
  • Worldwide, the biggest functional markets for cloud SaaS apps are CRM (31.6%), HCM (14.7%), and ERP (8.4%). [3]
  • Statista predicts that the worldwide SaaS market size will reach $138 billion by 2024, a significant increase over the $101 billion market size it estimated in 2020. [0]
  • Companies that have adopted cloud platforms report that they can bring new capabilities to market about 20. [0]
  • In 2020, annual SaaS revenues now exceed $100 billion, having grown by an average 39% per year over a 10 year period but is only 23% of the total software market. [0]
  • NoSQL database specialist Couchbase debuted on the market on July 22, with a price jump of 39% to $33.25 a share on its first day, valuing the company at more than $1 billion. [5]
  • Recent research finds that The SaaS market is currentlygrowing by 18%each year. [5]
  • Zoom has the highest growth rate with a 420% increase in value, which added $88 billion to its market cap. [6]
  • It is predicted that the US will maintain its no.1 spot as the world’s largest SaaS market in 2025. [4]
  • In 2020 the German SaaS market was estimated to be worth €6.85 billion. [4]
  • The next most popular startup model in Brazil was marketplace startups with a 19.4% share of all startups. [4]
  • Salesforce and Microsoft made up over 29.5% of the SaaS market share in 2017, but just 18% of the market share last year. [4]
  • Microsoft was the SaaS market leader in 2018 with an 18% share. [4]
  • However, the multinational company’s market share has shrunk to 8.7% in 2020. [4]
  • According to a very thought provoking research carried out by Walker, by 2020, customer experience programs will surpass any other product or marketing activities in terms of budget and allocation of resources. [7]
  • Nonetheless, 90% of marketers in 2017 seem to agree on the fact that designing a successful customer journey and working at close quarters with customer success represents their top priority. [7]
  • The remaining 33% of experts have different backgrounds, from marketing to product or engineering, consulting or finance. [7]
  • Despite the fact that the majority of B2B marketing executives agrees on the importance of customer success programs, only 23% of them focus on a customercentric strategy instead of dealing with channel or product. [7]
  • Only 34% of customer success teams are structured as standalone units reporting directly to the CEO, while 14% of them are still considered sub divisions of marketing or sales. [7]
  • By revenue, Microsoft is the largest worldwide provider of SaaS services, with 18% market share. [8]
  • The biggest functional market globally for cloud applications is Customer Relationship Management (31.6%), followed by Human Capital Management (14.7%) and ERP Services and Operations Management (8.4%). [8]
  • The annual growth rate of the SaaS market iscurrently.18% The United States has thehighest number of SaaS companies, followed by the UK , Canada , and Germany. [9]
  • As for content marketing systems to house this content, 54% of the world’s biggest companies in SaaS use WordPress while only 12% use Hubspot. [9]
  • Mailchimp – The top email marketing software according to user satisfaction on G2. [10]
  • In 2019, the globalERP software market grew by 9%, resulting in a worldwide value of approximately $39 billion in total software revenue. [11]
  • Asia Pacific is an emerging ERP market expected to achieve acompound annual growth rate of 9.8% through 2027. [11]
  • Asia Pacific is an emerging ERP market expected to achieve a Global market growth is expected to increase at aCAGR of over 8% in the next five years. [11]
  • The reality is that a company whose total addressable market is expanding at a CAGR of 8 to 10 percent cannot realistically grow revenue by 30 percent in the near term. [12]
  • Top performers span different end markets, including companies such as Twilio , Crowdstrike , and Elastic. [12]
  • Sales and marketing is one of the biggest expense areas for SaaS companies amounting to 50 percent or more of revenue in high. [12]
  • After analyzing their market opportunity and competitive environment, they landed on 15 to 20 percent growth as a more realistic model. [12]
  • They are also seeking to fast track digitization efforts within marketing and sales efforts that will lower costs within the function from 40 percent of revenue to 20 to 25 percent. [12]
  • 21% of companies reported using facetoface meetings with customers as a goto market strategy, down from 55% before the crisis. [2]
  • In fact, marketing budgets equal 11.2% of company revenue on average, and have been mostly steady in recent years. [2]
  • Gartner also found that nearly one third of marketing budgets (29%). [2]
  • In one survey, 93% of the most successful B2B companies were very or extremely committed to content marketing. [2]
  • 24% of marketers expected to increase their investment in content marketing in 2020. [2]
  • The same study found that 77% of the most successful businesses rely on buyer personas for content marketing, compared with only 36% of the least successful. [2]
  • Global spending on paid digital marketing was estimated to be around US$100 billion in 2018. [2]
  • Businesses spend on average 21% of marketing budgets on advertising, with two thirds of that advertising money now spent online. [2]
  • One survey found that 41% of marketers feel that events are their best channel, ahead of content marketing (27%) and email (14%). [2]
  • The above survey also discovered that 62% of marketers intended to increase their event budget moving from 2018 to 2019. [2]
  • 55% of CMOs plan to increase spending on marketing technology in the next year. [2]

SaaS Operations Management Software Statistics

  • Here is a general overview of how much companies spend on SaaS and how they use SaaS apps The overallspend per companyon softwareasa service products is up by 50%, compared to two years ago. [13]
  • 54% of CIOs anticipate using cloud software for core SaaS apps within the next three years. [3]
  • Moreover, experts predict that 50% of enterprise software will run solely on the cloud by 2025. [3]
  • 86% of organizations said that they expected at least 80% of their software needs to be met by SaaS after 2024. [3]
  • In 2020, annual SaaS revenues now exceed $100 billion, having grown by an average 39% per year over a 10 year period but is only 23% of the total software market. [0]
  • At any point in time IT operations may be running with 25% or more of software going unused. [0]
  • As much as 38% of enterprise software is going to waste. [0]
  • IT spend on enterprise software will grow to over $669 million in 2024, an increase of 26.4% from 2020. [14]
  • 56%of companies use only one project management software. [15]
  • 44%of project managers are not currently using project management software. [15]
  • It is projected that 85% of software used by organizations will be SaaS by 2025. [4]
  • SaaS budget is for 10% security software. [9]
  • Mailchimp – The top email marketing software according to user satisfaction on G2. [10]
  • In 2019, the globalERP software market grew by 9%, resulting in a worldwide value of approximately $39 billion in total software revenue. [11]
  • When asked what went wrong during implementation, only12% of respondents noted poor quality of software. [11]
  • Manufacturing companies are the Manufacturers represented the largest portion at47% of companies looking to purchase ERP software. [11]
  • Following manufacturers, distributors (18%), services (12%) and construction (4%). [11]
  • In a survey ofcompanies looking to purchase ERP software, 89% identified accounting as the most critical ERP function. [11]
  • The biggest influencers in purchasing ERP softwarewere finance and accounting (23%) and IT department employees (23%). [11]
  • On average,26% of workersuse their company’s ERP software. [11]
  • More than half(53%). [11]
  • Analysis of more than 200 software companies of various sizes between 2011 and 2021 found that businesses exceeded Rule of 40 performance only 16 percent of the time. [12]
  • Our research found that just 1.6 percent of 200 software companies were able to sustain consistently strong revenue growth of 30 percent or higher from 2011 to 2021. [12]
  • European IT spending was expected to decline 4.7% in 2020 to reach $487 billion. [2]
  • This is why payroll management software is expected to grow by 9% over the next six years. [2]
  • In 2019, 75% of CRM software spend goes to cloud based technology, usually on a subscription basis. [2]
  • Gartner estimates that through 2025, 99% of cloud security failures will be the customer’s fault. [0]
  • 41%of businesses with a high project failure rate blame a lack of involvement from higher ups in project management. [15]
  • Over62%of highperforming companies use real time document editing and file version control features Unmet or unclear task dependencies account for12%of project failures. [15]

SaaS Operations Management Adoption Statistics

  • Among the top drivers of overall cloud adoption are security and data protection (37%), data modernization (22%), and the cost and performance of IT operations (15%). [3]
  • SaaS adoption in thehealthcare industrygrows at a rate of 20% per year. [5]
  • SaaS adoption in the healthcare industry grows at a rate of 20% per year. [6]

SaaS Operations Management Latest Statistics

  • That’s a 30% increase from 2018. [13]
  • Customers arechurningthrough more than 30% of their SaaS apps every year. [13]
  • A small company has a 63% 2. [13]
  • This means that 63% of SaaS stacked changed since 2018.31% SaaS apps added35% SaaS apps dropped. [13]
  • A medium company has a 58% 2. [13]
  • This means that 58% of SaaS stacked changed since 2018.29% SaaS apps. [13]
  • An enterprise has a 60% 2. [13]
  • This means that 60% of SaaS stacked changed since 2018.26% SaaS apps added46% SaaS apps dropped. [13]
  • This is an 80% increase from last year. [13]
  • This is an increase of 100% compared to last year. [13]
  • 5.4% of apps are not being used to their full extent. [13]
  • There is a 27.6% 2 year growth rate in all app categories. [13]
  • Overall Enterprises Mediumlevel companies Small level companies Spend Up by 50% $4.16M $2.47M $202.K. [13]
  • 4,406 624 SaaS app churn 30% 46% 29% 35% # of duplicate apps 3.6 7.6 5.8 2.3. [13]
  • (Up by 100%) 7.1 4.3 1.4. [13]
  • Here’s what the statistics say 80% of the top 100 SaaS companies are located in the United States. [13]
  • Only 18% of the top 1000 SaaS apps areSOC2 compliant. [13]
  • The sector is seen to reach a whopping $623 billion by the year 2024 at a compound annual growth rate of 18%. [3]
  • For 2018, SaaS vendors spent $63.1 billion on R&D, which equals 20% of all US based enterprise R&D. [3]
  • In 2018, the average company spent $343,000 on SaaS, a 78% increase from the previous year. [3]
  • In 2018, the global SaaS workload grew to 206 million and is predicted to reach 380 million by 2021. [3]
  • The median annual revenue churn rate for SaaS businesses is 13.2%. [3]
  • Companies churn through 30% of their apps yearly, suggesting the need for more flexibility in SaaS feature bundles. [3]
  • When it comes to churn rates based on company size, high growth companies exhibit a polarizing effect with 39% experiencing low churn, but a 34% rate for high churn. [3]
  • SaaS companies with monthto month contracts report lower churn rate (14%) compared to those with 1 to 1.5 years contract (15%). [3]
  • By securing contracts that are 2.5 years or more, SaaS companies can lower the churn rate to 8.5%. [3]
  • SaaS companies that target small businesses should aim for a churn rate of between 3% to 4% monthly. [3]
  • About 30% of all SaaS companies offered additional functionality. [3]
  • 33% of mostly medium and large SaaS companies offered additional services. [3]
  • 40% are thinking of using new pricing models once businesses recover from the crisis. [3]
  • 40% are also planning to offer buying incentives. [3]
  • In addition, more than 50,000 SaaS vendors offer over 30% discount to their customers, which adversely affects their revenues and customer perception of their brand. [3]
  • 50% of SaaS companies still depend on user. [3]
  • 44% of SaaS companies offer a free trial or demo. [3]
  • 76% of businesses plan on longterm IT changes as a result of COVID. [3]
  • 93% of CIOs are adopting or planning to adopt cloud SaaS. [3]
  • 64% of companies enabled remote work and more than half plan to retain their setup even after the pandemic; thus cloud and management service spendings are expected to rise in 2021. [3]
  • 36% of companies see the reduction of burden on IT support as a key driver for the use of cloud. [3]
  • 88% of companies utilize the cloud as of 2020. [3]
  • In addition, 25% of these companies aim to migrate all their business systems to the cloud by the end of 2021. [3]
  • For 70% of CIOs, agility and scalability remain as the top motivations for using cloud. [3]
  • In terms of IT budget, 80% of companies expect IT budgets to grow or stay steady over the next 12 months. [3]
  • Even in these uncertain times, 56% of businesses are planning on updating outdated IT infrastructure, 45% will prioritize IT projects, and 39% will focus on addressing security concerns. [3]
  • A more recent research notes that companies leverage public cloud due to digital transformation (62%). [3]
  • , IT agility (64%), AI/Machine Learning (66%), Mobility (59%), IoT (58%), and DevOps (57%). [3]
  • 48% of businesses have an average of a oneyear contract, 13% were monthto month, while 11% had at least three years or more. [3]
  • The most common average annual contract value is $25,000$50,000 (19.42%), followed by $1,000$5,000 (15.53%). [3]
  • 16% of new ACV sales for average SaaS companies come from upsells and expansions. [3]
  • Less than 20% of new revenue comes from existing customers in the form of expansions and up. [3]
  • When it comes to cloud initiatives, 73% of businesses plan to optimize their existing use of the cloud. [3]
  • The SaaS expenditure per company has increased to 50% in 2020. [3]
  • 93% of enterprises say they have a multi. [3]
  • 47% of respondents said they anticipate growth in the next 12 months for public cloud spending. [3]
  • The biggest challenges in using public cloud for business are security (66%), compliance (60%), lack of staff training/experience (58%), privacy (57%), vendor lock in (47%), and cost (40%). [3]
  • 34% reported a moderate negative impact on their business budget, while 27% reported a greater negative impact, and 39% reported either a small negative impact or even a positive impact. [3]
  • 73% of organizations indicated that nearly all their apps will be SaaS by 2021. [3]
  • 84% of new SaaS customers from free trials are unique website visitors. [3]
  • Active trial users contacted by sales reps are 70% more likely to buy paid service. [3]
  • a 30% increase from 2018. [3]
  • Some of the applications that companies run solely on the public cloud include websites (55%), email (54%), communication systems (26%), mobile services (23%), CRM (21%), and productivity apps (16%). [3]
  • Strategy Analytics Global Mobile SaaS will Grow from $20.9B in 2016 to Reach $37.9B by 2021, a Growth of 12.7% CAGR Over the Forecast Period. [3]
  • Companies estimate 70% of the business apps they use today are SaaS. [0]
  • By 2025, 85% of business apps they use will be SaaS. [0]
  • I&O Leaders Survey data shows that 70% of organizations are currently investing in SaaS and public cloud offerings and will continue to do so. [0]
  • According to Gartner, between 2017 and 2024, SaaS spending is expected to increase 241%. [0]
  • SaaS makes up a significant portion of total product revenue spend in major application categories– 88% of desktop and collaboration apps– 83% of e purchasing– 76% of CRM. [0]
  • Gartner estimates that by 2024, 70% of IT organizations will lack the relevant roles, skills, and tools to support SaaS. [0]
  • More than three quarters (76%). [0]
  • 83% of IT professionals reported that employees stored company data on unsanctioned cloud services. [0]
  • 80% of workers admit to using SaaS applications at work without getting approval from IT. [0]
  • 33% of workers downloaded a personal application without IT approval and 36% accessed work applications on a non. [0]
  • Gartner research has found that shadow IT is 30 40% percent of IT spending in large enterprises, and other studies have found it comprises 50% or more. [0]
  • 48% of people use apps that weren’t distributed by IT, with note taking apps, project apps, and apps like WhatsApp and Dropbox regularly mentioned. [0]
  • 67% of organizations said that at least half of technology purchasing is now controlled by business units. [0]
  • 40% of IT spending takes place outside of the IT department. [0]
  • 10% of apps are personal and not enterprise, according to BetterCloud Discover trials. [0]
  • As many as 67% of app installations are wasted. [0]
  • 10% of all apps were inactive with no users over 90 days according to BetterCloud Discover trials. [0]
  • 15% of all apps were inactive with no users over 30 days according to BetterCloud Discover trials. [0]
  • On average, organizations are likely paying 10 15% more for SaaS licenses than they should. [0]
  • 34% of IT teams spend half their week or more manually managing their SaaS environment 33. [0]
  • Over 40% of information workers spend at least a quarter of their week on repetitive tasks. [0]
  • Nearly 70 percent of workers say the biggest opportunity of automation lies in reducing time wasted on repetitive work. [0]
  • IDC estimates over 80% of an organization’s data will be unstructured data, such as documents, presentations, and spreadsheets, by 2025. [0]
  • Additionally, risk exposure for documents and accounts was reduced by 50%. [0]
  • Our research shows that in companies with 200 499 people, automating makes offboarding 136% faster. [0]
  • In companies with 500 999 people, it makes offboarding 151% faster. [0]
  • 61% of IT professionals use or plan to implement IT automation technology within the next 2 years. [0]
  • 59% of Fast Movers (top 20% of automation users). [0]
  • 20% of organizations had data breaches from ex. [0]
  • 36% of employees continued to have access to systems or data from a former employer after leaving the job. [0]
  • Employees who felt their onboarding was highly effective are 18x more likely to feel highly committed to their organization. [0]
  • 91% of those who received effective on boarding feel strong connectedness at work, compared to only 29% of those who had an effective onboarding. [0]
  • 89% of those who received effective on boarding felt strongly integrated into their culture, compared to 59% of those who received an effective onboarding. [0]
  • Gartner estimates that through 2025, 90% of the organizations that fail to control public cloud use will inappropriately share sensitive data. [0]
  • A 64% majority of organizations are lacking confidence in the state of their security posture. [0]
  • Only 14% of enterprises trust SaaS providers with hosting and managing encryption keys. [0]
  • 82% of employees believe it would be possible to access sensitive company information they weren’t authorized to view. [0]
  • Employees are 85% more likely today to leak files than they were pre. [0]
  • errors as a source of security breaches within the human error category grew from 20% of errors in 2017 to more than 40% in 2019. [0]
  • 73% of companies have at least one critical security misconfiguration. [0]
  • Eight in 10 companies across the United States have experienced a data breach made possible by cloud misconfigurations, according to new research by IDC. [0]
  • Over 80% of breaches that result from hacking involve brute force attacks or use of lost or stolen credentials. [0]
  • 80% of organizations provide more access privileges than are necessary for users to do their jobs; 17% even say most or all users have too many privileges. [0]
  • 90% of organizations believe that phishing and ransomware are the top threats facing their organization, but only half have sufficient visibility into these challenges. [0]
  • 70% of enterprises list transparency on security capabilities as a top characteristic of bestin. [0]
  • 93% of organizations say they must report privacy metrics, like privacy program audit findings, privacy impact assessments, and data breaches to the board. [0]
  • 75% of IT professionals believe that the biggest security threats lie in cloud storage, file sharing, and email. [0]
  • 46% percent of IT leaders believe that the rise of SaaS apps makes them the most vulnerable to insider threats. [0]
  • users pose the biggest security threat, according to 62% of IT professionals. [0]
  • 91% of IT professionals feel vulnerable to insider threats. [0]
  • 74% of C level executives don’t think they’ve invested enough to mitigate the risk of insider threats. [0]
  • 53% of cybersecurity pros say the shift to cloud makes detecting insider attacks more difficult. [0]
  • 72% of organizations say insider attacks are more frequent over the last 12 months. [0]
  • 65% of organizations experienced at least one insider attack within the last 12 months. [0]
  • The average global cost of Insider threats rose by 31% in two years to $11.45 million, and the frequency of incidents grew 47% over the 2 years. [0]
  • 28% of IT leaders are already using some kind of SaaS management tool to get visibility into shadow IT that is necessary to protect their data and systems. [0]
  • Through 2024, enhancements in analytics and automatic remediation capabilities will refocus 30% of IT operations efforts, from support to continuous engineering. [0]
  • Gartner predicts that by 2024’s end, 40% of organizations will have “anywhere operations” to deliver optimized and blended virtual and physical customer and employee experiences. [0]
  • In fact, Gartner forecasts end user spending on public cloud services to reach $396 billion in 2021—and grow 21.7% to reach $482 billion in 2024. [5]
  • Similarly, Shopify evaluation in early 2020 was $52.1 billion compared to more than $185 billion today—that’s 225% growth in 20 months!. [5]
  • In fact, the number of businesses specializing in SaaS that have IPOed in 2021 has increased 125% compared to the same period in 2020. [5]
  • By the end of 2021, 99% of organizations will be using one or more SaaS solutions Nearly 78% of small businesses have already invested in SaaS options. [5]
  • 70% of CIOsclaimthat agility and scalability are two of the top motivators for using SaaS applications. [5]
  • The average SaaS portfolio now has 254 appsSaaS spend is projected to grow by 19%. [1]
  • annually56% of apps aren’t managed by ITTeams use 40 60 apps on average34% of SaaS purchases. [1]
  • involve lineof business managers99% of IT leaders. [1]
  • say SaaS management impacts daily operations48% of teams say they spend too much time manually managing SaaS appsOnly 45% of app licenses are being used. [1]
  • regularly71% of workers say the number of apps makes work more complex94% of IT leaders believe manual SaaS management methods lead to poor decision. [1]
  • spending97% of IT leaders don’t have complete visibility into how employees use apps88% of IT leaders. [1]
  • Gartner forecaststhat annual SaaS spend will grow by 19%, which means companies will continue to adopt more tools. [1]
  • According to Gartner, 34% of SaaS purchases now involve lineof. [1]
  • We surveyed IT leaders in partnership with Pulse, and 99% said their dayto day operations were impacted by the pain points of managing SaaS applications. [1]
  • The majority of IT leaders (68%). [1]
  • Nearly half (48%). [1]
  • Productiv’s data shows that the average percentage of engaged users across all apps is only 45%. [1]
  • A survey on remote work found that 71% of employees believe the apps available to them have increased complexity. [1]
  • What’s more, 49% of workers would consider leaving their job due to frustrations with the technology available at work. [1]
  • 94% of IT executives believe manual SaaS management methods lead to poor decision making about SaaS spending. [1]
  • According to Productiv research, only 3% of IT executives have complete and real time visibility into their SaaS tools. [1]
  • That means 97% of decision makers don’t know exactly what SaaS apps their employees use, how much those SaaS apps are costing the company, if those apps are compliant, or a host of other facts. [1]
  • They also expect it to grow 21.7% to reach $482 billion in 2024. [6]
  • Here is how remote interaction and selfservice find their way into the SaaS trends These percentages show a huge demand that emerged from the effects of the COVID 19 can be tackled by SaaS businesses to achieve satisfying growth rates. [6]
  • 1 Nearly 30% of SaaS companies have offered additional functionality for their customers. [6]
  • 2 33% of mostly medium and large SaaS companies offered additional services. [6]
  • 3 Around 30% of companies offered price cuts. [6]
  • 4 40% of SaaS companies are thinking of offering new pricing models when businesses recover. [6]
  • 550% of SaaS companies still depend on user. [6]
  • 6 More than 50,000 SaaS vendors offer over 30% discounts. [6]
  • 7 40% are planning to offer buying incentives. [6]
  • 8 64% of companies plan to retain the remote work setup after the pandemic. [6]
  • 9 56% of businesses are planning on updating their outdated IT infrastructure, 45% of businesses will prioritize IT projects, and 39% will focus on addressing security concerns. [6]
  • 10 88% of businesses use the cloud as of 2020. [6]
  • 25% of these businesses aim to migrate all their business systems to the cloud by the end of 2021. [6]
  • For about 70% of CIOs, agility and scalability are the top motivations for using cloudbased SaaS during COVID. [6]
  • 1276% of companies plan on longterm IT changes due to the COVID. [6]
  • The median value of the top 50 largest SaaS companies increased by 179%. [6]
  • Shopify has the largest increase in value $108 billion (+208%). [6]
  • The average value is $38.1 billion, up 162% in the past year. [6]
  • The top 10 biggest companies are worth 61% of the top 50. [6]
  • The annual growth rate of the SaaS industry is projected to surpass 17% in 2024. [6]
  • 23 99% of organizations will be using one or more SaaS solutions by the end of 2021. [6]
  • The overall spend per company on SaaS products is up by 50%. [6]
  • Customers stop using more than 30% of their SaaS apps every year. [6]
  • The SaaS industry is currently growing by 18% each year. [6]
  • 78% of small businesses have already invested in SaaS options. [6]
  • 32 70% of CIOs claim that agility and scalability are two of the top motivators for using SaaS applications. [6]
  • 34 73% of organizations imply that nearly all their apps will be SaaS by 2021. [6]
  • 35 44% of SaaS companies offer a free trial. [6]
  • 3641% offer a 30. [6]
  • 3718% of those companies offer a 14. [6]
  • 38 17% of them use a freemium pricing model. [6]
  • 39 41% list their pricing on their website. [6]
  • 40 46% of these businesses have a “per user” pricing strategy. [6]
  • 41 40% of IT spending takes place outside of the IT department. [6]
  • 42 83% of IT professionals said that employees stored company data on unsanctioned cloud services. [6]
  • 76% of IT professionals consider unsanctioned apps as a security risk. [6]
  • 44 80% of employees have admitted using SaaS apps at work without getting approval from IT. [6]
  • 4533% of employees downloaded a personal application without IT approval, and 36% accessed work applications on a non. [6]
  • 46 48% of employees use apps that are not distributed by IT. [6]
  • Employees who felt their onboarding was on point are 18x more likely to feel committed to their company. [6]
  • 4891% of those who received an all around onboarding feel strong connectedness at work, compared to 29% of those who had an effective onboarding. [6]
  • 4989% of those who received all around onboarding felt firmly integrated into their culture, compared to 59% of those who received an effective onboarding. [6]
  • 5020% of companies have had data breaches from ex. [6]
  • 51 36% of employees continued to have access to systems or data from a former company once they left the job. [6]
  • Stat 1 79% of orgs use SaaS for more than a quarter of their business apps. [14]
  • 88%of remote workers face inconsistent leadership and miscommunications with other team members 83%of employees report feeling burnt out by a high volume of emails COVID 19 has increased employee burnout by12%in two months. [15]
  • 20%of employees cite an unmanageable workload as the number one cause of burnout. [15]
  • According to the study from the Project Management Institute, businesses with a clear project management structure in place have 38% more successful projects that met their original goals than those that did not. [15]
  • Additional statistics showing the value of project management are Only21%of companies have standardized project management systems like waterfall and agile in place 1 in 6IT projects have a cost overrun of200%. [15]
  • IT projects with a budget of at least$1 millionare50%more likely to fail to meet business objectives. [15]
  • 41%of organizations reporting poor project performance say they don’t get enough support from project management and project sponsors. [15]
  • 61%of companies using project management tools completed projects on time, while only41%of those not using them did. [15]
  • 50%of project managers spend at least one full business day. [15]
  • 80%of employees spend half of their workweek on “rework” caused by poor communication Close to46%of team leaders say hitting project deadlines is their biggest problem. [15]
  • 90%of projects require team participation as opposed to individual responsibility. [15]
  • 31%of companies say that miscommunications about project objectives is the number one reason why projects fail 59%of workers in the United States say communication is their biggest obstacle. [15]
  • 45%of team members say Gantt charts are their most used project management feature 55%of team members say project objectives are unclear Only9%of. [15]
  • 40%of project managers spend most of their time micromanaging employee responsibility and answering questions over email. [15]
  • 71%of business executives say employee engagement is one of the top factors in project success. [15]
  • Only52%of executives say their employees’ time allocation matches company priorities. [15]
  • 76%of executives say agile project management tools will be the new normal Monday.comis used by over100,000teams across201industries. [15]
  • The SaaS industry has increased in size by around500%over the past seven years. [4]
  • Since 2015, the SaaS industry has grown from $31.5 billion to an estimated $171.9 billion. [4]
  • Overall, the SaaS space’s annual growth rate is projected to surpass 17% in 2024. [4]
  • Meanwhile, companies employing 50 to 99 employees use an average of 24 SaaS applications a 50% increase. [4]
  • According to 908 respondents, 22.5% reported no impact in organizational spending on SaaS as a result of the COVID. [4]
  • A total of 23.5% of respondents reported decreased spending on SaaS as a result of the pandemic. [4]
  • 11.9% of total respondents cited a 10% to 20% decrease in SaaS spending. [4]
  • While 11.6% reported spending over 20% less on SaaS as a result of the pandemic. [4]
  • Interestingly, 30.4% of respondents claimed to spend more on SaaS due to the pandemic. [4]
  • By 2026, it is predicted that 50% of organizations will centralize SaaS application management. [4]
  • In total, 73% of 1,724 respondents consider SaaS to be of some importance. [4]
  • Breaking down those figures, 38% deem SaaS to be “very important” to their business’ success. [4]
  • While 35% consider SaaS to be “quite important”. [4]
  • Big data is considered the next most important technology for business success with a total of 72% claiming some importance. [4]
  • The least important technologies for business success according to the survey were blockchain (26%), virtual reality (25%), and augmented reality (24%). [4]
  • “Encryption of my organization’s data within the service provider’s infrastructure with keys stored and managed by the service provider” is a SaaS security concern for 38% of respondents. [4]
  • Meanwhile, “Encryption of my organization’s data with the ability to store and manage my encryption keys locally” followed closely behind with 37% of respondents citing this as a concern. [4]
  • All 10 security concerns listed received at least 32% of votes as a SaaS security concern. [4]
  • The least worrying security concern is “support for hardware modules either for a local generation or as infrastructure for rent in the cloud” (32%). [4]
  • And was worth an estimated $108.4 billion in 2020. [4]
  • That’s an increase of over 100%. [4]
  • It is forecast that the Latin American SaaS sector will be worth an estimated $5.31 billion. [4]
  • In total, 41.12% of all Brazilian startups in 2020 were part of the SaaS sector. [4]
  • Cloud security is forecast to grow by 41.2% in 2021 compared to last year. [4]
  • Data security (17.5% growth), infrastructure protection (16.8%), and identity access management (15.6%). [4]
  • SaaS Company 2018 Market Share 2019 Market Share 2020 Market Share Salesforce 11.5% 7.8% 9.3% Microsoft 18% 7.4% 8.7% SAP 4.5% 4.1% 4.7% Oracle 4.9% 3.7% 4% 4.2% 3.1% 3.8%. [4]
  • 28% of Nigerian respondents, 29% of Kenyan respondents, and 25% of South African respondents claimed to use Google cloud services. [4]
  • Some companies managed to reduce churn to under 1% and we all know what the effects of customer retention are in terms of growth!. [7]
  • Great customer success programs combined with key account management increase profit up to 95% according to a Bain & Co. study. [7]
  • Giant corporations as Hubspot or Salesforce generate 70 to 80% new customers through word of mouth. [7]
  • About 25% to 30% of executives that are directly in contact with clients are now being compensated on the basis of customer retention metrics. [7]
  • Experts in this sector earn on average between $75,000 to $175,000 a year according to seniority and their remuneration structure is often linked to a 50% performance. [7]
  • Only in rare cases (<20%). [7]
  • 60% of organizations implemented a formalized customer success program only in the past two years and therefore, they often rely on external consultants to define their strategy and recruit experts. [7]
  • A study conducted by Totango, revealed that 43% of executives who work in customer success come from sales or account management while only 24% previously worked in success. [7]
  • Only 40% of customer success managers are involved in support and only 20% of them are expected to work on upselling activities. [7]
  • 50% of customer success managers revealed that they’re still uncertain regarding what metrics need to be implemented in order to evaluate performance. [7]
  • Less than 20% of companies admit that they’re truly efficient with customer journey mapping and management. [7]
  • 50% of businesses still don’t know how to track results even though over 80% of executives are aware that in the near future they’ll have to boost interaction with their customers through different channels. [7]
  • Salesforce is in second place (11.5%) and Adobe is third (6.7%). [8]
  • The median churn rate for SaaS organizations reported in the 2018 KBCM survey was 13.2%. [8]
  • An acceptable churn rate is perceived as between 5% and 7%, depending on the size of the organization. [8]
  • Venture capitalist outlines that annual customer churn rates can vary from 6 10% acquiring enterprise organizations, all the way to 58% for those focusing on small/medium businesses. [8]
  • 48% of respondents reported an average contract length of one year. [8]
  • 13% reported typical contracts were monthto month, whilst 11% said their average contract length was three years or more. [8]
  • 38% of SaaS companies said they do not offer any free trials or ‘freemium’ for their product or service. [8]
  • The median startup spends about 92% of the first year average contract value on the sale itself. [8]
  • 86% of end users said SaaS helps them succeed more than desktop alternatives. [8]
  • 73% of organizations indicated nearly all their apps will be SaaS by 2020. [8]
  • 38% of organizations surveyed reported they were running almost entirely on SaaS operations already. [8]
  • Gartner,“Gartner Forecasts Worldwide Public Cloud Revenue to Grow 17.3 Percent in 2019”, September 12, 2018. [8]
  • Strategy Analytics,“Global Mobile SaaS will Grow from $20.9B in 2016 to Reach $37.9B by 2021, a Growth of 12.7% CAGR Over the Forecast Period”, July 22, 2016. [8]
  • 38%of companies say that they are running almost completely on SaaS. 80%of businesses plan to make all their systems SaaS by 2025. [9]
  • 86%of businesses that use SaaS significantly experience relatively higher employee engagement. [9]
  • 99%of businesses use at lease one SaaS solution. [9]
  • Only2%ofUK businessesare not on the cloud. [9]
  • 90%of businesses inAsia and the Pacificuse or plan to use a multi. [9]
  • of companies take a 40% and set prices based on the value consumers perceive the service or product to have. [9]
  • valuebased approach of SaaS companies choose50%user based pricingwhere customers are charged per number of users. [9]
  • 31% More than 50,000 SaaS vendors offeror more to their customers.30% off discounts is the most common 30 days free trial period. [9]
  • In a study of 786 technical professionals across small and large organizations,94% use cloud SaaS Cloud workloads took up 86% of data center workloads in 2017, by 2021 this number had grown to94%. [9]
  • 50%of US government organizations are now using the cloud. [9]
  • Government cloud spending will grow at an average of17.1% per yearuntil 2021. [9]
  • 68%of enterprise companies consider themselves “intermediate” or “advanced.”. [9]
  • 16%of enterprise companies are at the beginner stage. [9]
  • 12%of companies are observing the industry but have not made the first step to participate or learn. [9]
  • are attracted to cloud based SaaS for its 70% of CIOs agility and scalability. [9]
  • adopt cloud based systems to 38% of companies enhance disaster recovery. [9]
  • adopt cloud based systems for their 37% of companies flexibility. [9]
  • SaaS spending isof total enterprise spending.less than 15% of a business’s. [9]
  • SaaS budget is 12% for operating systems. [9]
  • SaaS businesses serving large organizations varies from6. [9]
  • Yearly churn ratefor SaaS companies targeting SMBs is58%. [9]
  • Acceptable churn rate is between5% and 7%. [9]
  • SaaS businesses with contracts lasting2 years and moreare more likely to report lower churn. [9]
  • Therevenue retention rateof the best SaaS companies is100%. [9]
  • 48%of companies have an average of one. [9]
  • 13%of companies have month to month SaaS contracts. [9]
  • 11%of companies have SaaS contracts that are for three years or more. [9]
  • Leads thatspeak with a sales representativeon the phone are70%more likely to become paying customers. [9]
  • 85%of the largest SaaS companies have ablog. [9]
  • 18%of the top SaaS companies havetheir own podcasts. [9]
  • Studies have shown that 98% of SaaS businesses earned positive results from making core changes to their pricing policy. [9]
  • On average, every year, a company will experience18%turnover in its workforce. [16]
  • Abusiness can expect on average to lose6%of its staff because of reduction in force or terminating them due to poor performance. [16]
  • On average, companies lose13%of their people every year because they choose to leave on their own volition. [16]
  • Annual high performer turnover rateon average is3%. [16]
  • Among workers ages 60 to 64, 54% had been employed for at least 10 years with their current employer in January 2020, compared with 10% of those ages 30 to 34. [16]
  • Some66%ofworkers have accepted a job and realized it was a bad fit. [16]
  • For workers who rejected a job offer or leave within the first 90 days,28%named culture as the reason for their quick departure. [16]
  • More thanthree quartersof Americans say theirmanager sets the culture, but 36% say their manager doesn’t understand how to lead a team. [16]
  • Concerningly, some26%of workers report theydread going into work every day. [16]
  • A full74%of respondents to a recent survey report experiencing job burnout. [16]
  • Some40%of workers say they work between eight and 12 hours on a daily basis. [16]
  • Organizations with a strong onboarding process improve new hire retentionby82%and productivity by more than 70%. [16]
  • 40% said getting a question answered from HR took too long. [16]
  • A striking69%of employees are more likely to stay with the company for at least three years after a positive onboarding experience. [16]
  • Thenumber of engaged employees—those who are highly involved in, enthusiastic about and committed to their work and workplace—sits at just36%. [16]
  • Another13%of workers areactively disengagedand the rest (51%). [16]
  • In companies with more than 40% turnover every year, those with higher engagement levels have18%lower turnover. [16]
  • That improvement is even more dramatic for companies with less than 40% annual turnover. [16]
  • These companies experience 43% less turnover with higher levels of engagement. [16]
  • Some 77% said the primary goal oftheir focus on employee experience was to increase retention. [16]
  • Companies with a purposeful mission had an attrition rate49%lower than those who did not. [16]
  • Andmore than 50%aren’t asking for very much. [16]
  • They contribute about 48% more profit to their companies than average managers do. [16]
  • 1 reason employees leaveislack of growth and development opportunities, according to one report. [16]
  • Twenty two percent of workers leave for career development, a number that has increased170%in the last decade. [16]
  • Fewer than half(47%). [16]
  • Some 68% of staffers said theirorganization’s recognition program positively affects retention. [16]
  • Some71%of peopleuse referrals from current employeeswhen finding a job. [16]
  • And there’s a disconnect here, with 72% of hiring managers saying they provide clear job descriptions, compared to36%of candidates who report they were given clear job descriptions. [16]
  • those surveyed saida recruiter’s conversation skills, closely followed byappearance or personal style(37%). [16]
  • On site interviews are the biggest reason that potential applicants drop out of the process, with15%dropping out after that visit. [16]
  • It has risen 20% since 2013 as a top reason for turnover. [16]
  • The leading reasons for leaving in this category arescheduling and commute—the latter of which has seen a remarkable 403% increase in the last decade. [16]
  • Health care insurance is the most important benefitfor employees, dubbed as an essential by72%of job seekers. [16]
  • for50%of respondents, followed by a casual dress code and cell phone/internet subsidies. [16]
  • Surprisingly, 23% of full time employees are willing to take a25%lower turnoverpay cut of more than 10%in order to work from home at least some of the time. [16]
  • Almost half of peoplewon’t return to jobs that don’t offer remote workafter COVID19, as 80% of fulltime workers expect to work from home at least three times per week after COVID19 guidelines are lifted and offices are able to re. [16]
  • Here’s the good news More than 75% of employees who quit could have been retained by the organization. [16]
  • Overall SaaS spend per company was up 50% in 2020 compared to 2018, according to Blissfully’s SaaS Trends Report. [10]
  • SaaS. Businesses are investing more and more in SaaS applications for business intelligence, and Gartner predicts that user spending on such apps will grow by 23.3% between 2017 and 2024. [10]
  • This means that, in 2021, more businesses are likely to adopt specialized analytics tools like Cumul.io and Tableau. [10]
  • According to Salesforce, 84% of customers say that the experience a company provides is as important as its products and services, which means that if a user isn’t happy, they will move to a competitor. [10]
  • Right now, almost 19% of cloud budgets are spent on services such as cloud consulting, implementation, migration, and managed services. [10]
  • Gartner expects that this will increase to 28% by 2024. [10]
  • In a survey of IT decision makers,53% said ERP was an investment priority, in addition to CRM. [11]
  • In a survey of IT decision makers, 50% of companiesare soon acquiring, upgrading or planning to update ERP systems soon. [11]
  • In a 2019 survey,67% of distributors and manufacturersdescribed their implementations as successful or very successful. [11]
  • When asked what went wrong during implementation, only After ERP implementation,49% of companies said they improved all business processes. [11]
  • Only 5% of business said they didn’t see any improvement. [11]
  • After ERP implementation, A 2020 report found that93% of organizationsreport their ERP projects as successful. [11]
  • Regarding implementation,minor customization was needed by 10% of respondents, some customization was needed by 33% and significant customization was needed by 37%. [11]
  • Regarding implementation, For a group of companies that underwent ERP implementation, nearly half(49%). [11]
  • Expansion of the initial project scope was the Nearlyone third of companies communicate about ERP implementationbefore selecting the product, 56% do it during the selection process and 13% share information right before going live. [11]
  • ERP implementation led tobusiness process improvement for 95% of businesses. [11]
  • In a study of companies implementing ERP, 85% had a projected timeline for ROI. [11]
  • Of that group,82% achieved ROI in their expected time. [11]
  • Thetop three business goalscited for implementation are achieving cost savings (46%), better performance metrics (46%) and improved efficiencies in business transactions (40%). [11]
  • When asked to selectareas where ERP produced ROI, the top three answers were reduced IT costs (40%), reduced inventory levels (38%) and reduced cycle time (35%). [11]
  • the cost of owning an ERP system is approximately3 5% of annual revenue. [11]
  • For large companies — revenue over $1 billion — the cost of owning an ERP system is2 3% of annual revenue. [11]
  • Other responses included inventory and distribution (67%), CRM and sales (33%) and technology (21%). [11]
  • In a survey of 84% of ERP users had an expected ERP spend of less than2% of annual income. [11]
  • 84% of ERP users had an expected ERP spend of less than 40% of companiesidentified better functionality as their primary reason for implementing an ERP system. [11]
  • In an IDC survey of small businesses with 50–99 employees, 58% supported investing in cloud and hosted solutions. [11]
  • ERP systems are an important investment and should be a top priority, according to53% of IT decision makersin a recent survey. [11]
  • Forrester Research estimates that 2020 cloud subscriptions for business applications accounted for The same study found that cloud based ERP systems had a 21% enterprise application growth rate in the public cloud in 2018. [11]
  • By 2024, An international survey of ERP users indicated64% of companies use SaaS, 21% use cloud ERP and only 15% using on. [11]
  • An international survey of ERP users indicated Cloud deployments account for 44%of all implementations for survey respondents in manufacturing and distribution. [11]
  • According to a Gartner report, by 2024,65% of CIOspredict that artificial intelligence will be integrated into ERP systems. [11]
  • According to a Gartner report, by 2024, 53% of UK CIO’sare looking for more intelligent ERP systems that include technology like machine learning, AI and automation. [11]
  • CIO’s listed 15% percent of organizationsplan to increase their Internet of Things budget. [11]
  • A broader move to more personalization across ERP systems leads82% of UK CIO’sto choose ERP systems with some customization or use UI overlays. [11]
  • A broader move to more personalization across ERP systems leads About80% of IT developerssay AI and machine learning will replace a considerable amount of ERP processes soon. [11]
  • Yet only10 percent of CIOsreported that AI and machine learning are a core part of their ERP. [11]
  • Yet only A 2018 survey in the UK found that53% of IT. [11]
  • A 2018 survey in the UK found that 75% of CIOssay they are leveraging their ERP to engage customers in real time. [11]
  • found that50% fail the first time around. [11]
  • Implementation can take30% longer than anticipated. [11]
  • 51% of companies experience operational disruptionwhen. [11]
  • ERP Implementation 93% of organizations report their ERP projects as successful Return on Investment 95% of companies saw process improvement from ERPs. [11]
  • 1 Manufacturing companies are the most likely adopters of ERP Cloud Technology. [11]
  • 53% of enterprises with ERP use cloud. [11]
  • 85% of IT developers say AI and machine learning will replace business processes. [11]
  • Despite the sector’s image as a bastion of hypergrowth, only a small share of SaaS companies sustains growth rates above 30 to 40 percent. [12]
  • In fact, of 100 public SaaS companies in the United States with revenues above $100 million that we analyzed in May 2021, the median revenue growth rate was just 22 percent. [12]
  • However, the 100 companies we analyzed had a median last 12 months free cash flow of just 10 percent of revenue. [12]
  • The popular metric says that a SaaS company’s growth rate when added to its free cash flow rate should equal 40 percent or higher. [12]
  • And they spend based on today’s numbers, adjusting their growth and free cash flow objectives according to where they are in their life cycle to stay at or above the Rule of 40. [12]
  • But of the 100 SaaS businesses we analyzed in May, only the top quartile had growth rates north of 40 percent. [12]
  • So they adjusted their cost structure, with a goal of generating a 20percentagepoint improvement in free cash flow over a two year period taking it to 30 percent. [12]
  • These efforts, combined with strong pricing and product support, result in median net retention rates of 120 percent or more which means these businesses are able to deliver 20 percent growth every year without adding a single new customer. [12]
  • Analysis of 40 public B2B SaaS companies shows that those with NRR of 120 percent or more also have higher multiples with a median EV/revenue of 21 fold compared with ninefold for those below the 120 percent mark. [12]
  • The company was used to seeing revenue growth of 25 to 40 percent, but recently the rate had slowed to 10 percent. [12]
  • With churn averaging 15 to 20 percent and cross and upsell levels modest, the company’s NRR was just 100 percent. [12]
  • Leaders plan to use 25 percent to support its transformation and reinvest in new business lines. [12]
  • As is customary, here’s an amazing stat that didn’t make the cut below 82% of businesses fail because of cash flow issues. [2]
  • 68.9% of respondents in one study felt that their companies were affected either negatively or very negatively by the crisis. [2]
  • 69% of companies were expected to decrease ad spend in 2020. [2]
  • Ad spends were down 9% on average across Europe, with Germany and France falling by 7% and 12% respectively. [2]
  • Google’s ad revenue declined by more than 5%, the first drop in the company’s 16. [2]
  • Most business categories saw more than 10% growth in their online customer base. [2]
  • 10% of businesses began using chatbots and web based customer communications as a result of the crisis. [2]
  • People can easily account for 70% of your company’s spending. [2]
  • 36% of full time British employees say a pay decrease or pay freeze in 2019. [2]
  • Notably, the gender pay gap for full time UK employees is 8.9%. [2]
  • This has only dropped 0.6% since 2012. [2]
  • 17% of small businesses commit 6 10 hours per month on payroll, while 11% spend more than 10 hours every month. [2]
  • 54% of the American working population 82 million people are impacted by payroll problems. [2]
  • In one study, 20% of employers rely on spreadsheets to manage attendance, as opposed to more advanced modern tools. [2]
  • Only 39% of organizations use a cloud. [2]
  • Automation helps businesses reduce payroll costs by up to 80%. [2]
  • But only 6% of companies in one survey stated they already use process automation in their payroll processes. [2]
  • And those little errors add up 35% of an average HR team’s time is dedicated to payroll and error correction. [2]
  • In one survey, 77% of respondents said the opportunity to telecommute sometimes would make them more likely to sign a job offer. [2]
  • 86% of U.S. employers give financial incentives to employees who participate in well being programs, with an average incentive of US$784. [2]
  • Employers increased spending on training in 2017, up nearly 2% to $1,296 per employee. [2]
  • According to the U.S. Small Business Administration, most small businesses cost $2,000 to $5,000 to launch. [2]
  • “You can operate a website for less than $100 a month, while operating a restaurant is more likely to cost at least $10,000 a month.”. [2]
  • 40% of small businessowners state that bookkeeping and taxes are the worst part of owning their business. [2]
  • 28% of small businesses report spending more than US$10,000 per year on taxes, legal fees, and associated costs. [2]
  • The average spend on legal fees for companies is 0.38% of total revenue. [2]
  • In 2018, 71% of B2B customers said they read blog content before buying. [2]
  • Paid search advertising spend is growing 10% yearover. [2]
  • Nearly 20% of all advertising spend worldwide goes to search platforms. [2]
  • In the United States, 38.6% of digital ad spend goes to Google, and Facebook ads budgets much up 19.9%. [2]
  • One often overlooked advertising platform Amazon reported over US$10 billion in ad revenue in 2018, up 95% from the year before. [2]
  • 18% of total Facebook spend went to Instagram, with 34% of that Instagram spend on Instagram Stories. [2]
  • In one survey, 84% of CSuite executives stated that they feel that in person events are essential for company success. [2]
  • 90% of respondents in this survey felt that travel was essential to business growth. [2]
  • 57% of work travelers would prefer to book with a single app or tool. [2]
  • 30% of those who fly for business do so every single month. [2]
  • But 62% of flyers only take wing once a year. [2]
  • This number is projected to grow 118% by 2020. [2]
  • The average company changes its subscription stack by 43% every year. [2]
  • Artificial intelligence is likely to grow even further, hitting more than US$52 billion in 2021. [2]
  • Cloud based sales CRMs now account for 84% of spending on sales CRM deployment. [2]
  • Global R&D spending is now almost US$1.7 trillion per year, with 80% of that coming from just 10 countries. [2]
  • 71.5% of American R&D spending comes from businesses. [2]
  • In Germany that number is 67.7%, in France it’s 63.6%, and in the U.K. 65.1%. [2]
  • Countries in the European Union spent more than €320 million on R&D in 2017 2.07% of total GDP. [2]

I know you want to use SaaS Operations Management Software, thus we made this list of best SaaS Operations Management Software. We also wrote about how to learn SaaS Operations Management Software and how to install SaaS Operations Management Software. Recently we wrote how to uninstall SaaS Operations Management Software for newbie users. Don’t forgot to check latest SaaS Operations Management statistics of 2024.

Reference

  1. bettercloud – https://www.bettercloud.com/monitor/saas-statistics-2021/.
  2. productiv – https://productiv.com/blog/saas-statistics-that-every-it-manager-should-see/.
  3. spendesk – https://blog.spendesk.com/en/company-spending-statistics.
  4. financesonline – https://financesonline.com/saas-statistics/.
  5. explodingtopics – https://explodingtopics.com/blog/saas-statistics.
  6. bmc – https://www.bmc.com/blogs/saas-growth-trends/.
  7. userguiding – https://userguiding.com/blog/saas-statistics-trends/.
  8. userlane – https://www.userlane.com/the-status-quo-of-customer-success-stats-facts-data-and-japanese-restaurants/.
  9. cardconnect – https://cardconnect.com/launchpointe/tech-trends/saas-statistics.
  10. devsquad – https://devsquad.com/blog/saas-statistics/.
  11. hubspot – https://blog.hubspot.com/website/saas-guide-tools-and-trends.
  12. netsuite – https://www.netsuite.com/portal/resource/articles/erp/erp-statistics.shtml.
  13. mckinsey – https://www.mckinsey.com/industries/technology-media-and-telecommunications/our-insights/saas-and-the-rule-of-40-keys-to-the-critical-value-creation-metric.
  14. blissfully – https://www.blissfully.com/blog/saas-statistics/.
  15. productiv – https://productiv.com/blog/top-5-stats-it-leaders-should-know-about-saas-management/.
  16. saaslist – https://saaslist.com/blog/project-management-statistics/.
  17. netsuite – https://www.netsuite.com/portal/resource/articles/human-resources/employee-turnover-statistics.shtml.

How Useful is Saas Operations Management

One of the key advantages of SaaS operations management is its ability to streamline processes and improve efficiency. By centralizing the management of software applications, organizations can more easily monitor performance, track usage, and identify areas for improvement. This can lead to cost savings, as inefficient processes can be identified and optimized, resulting in a more productive workforce and streamlined operations.

In addition to improving efficiency, SaaS operations management can also help organizations ensure the security of their software applications and data. With the rise of cyber threats and data breaches, it is essential for businesses to have robust security measures in place to protect their sensitive information. By using SaaS operations management tools, organizations can more easily monitor security measures, track potential vulnerabilities, and quickly respond to any security incidents that may arise.

Moreover, SaaS operations management can also help organizations stay compliant with industry regulations and standards. As regulations such as GDPR and HIPAA become increasingly stringent, businesses must ensure that their software applications and data management practices adhere to these requirements. SaaS operations management tools can help organizations track compliance efforts, audit processes, and generate reports to demonstrate adherence to regulations.

Another benefit of SaaS operations management is its scalability. As businesses grow and evolve, their software needs may change, requiring adjustments to their operations management practices. SaaS operations management tools can easily scale up or down to meet the changing needs of an organization, ensuring that software applications are effectively managed regardless of the size or complexity of the organization.

Furthermore, by using SaaS operations management tools, organizations can enhance collaboration and communication among team members. With centralized access to software applications and data, teams can more easily collaborate on projects, share information, and communicate effectively. This can lead to increased productivity, improved decision-making, and greater innovation within an organization.

Overall, the usefulness of SaaS operations management cannot be overstated. By centralizing the management of software applications and services, organizations can improve efficiency, enhance security, ensure compliance, scale operations, and promote collaboration among team members. As technology continues to play a vital role in the success of businesses, investing in SaaS operations management tools can help organizations stay competitive, adapt to changing market conditions, and achieve their strategic goals.

In Conclusion

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