SaaS Spend Management Statistics 2024 – Everything You Need to Know

• Gartner estimates that through 2025, 99% of cloud security failures will be the customer’s fault. ^[2]
• 41%of businesses with a high project failure rate blame a lack of involvement from higher ups in project management. ^[16]
• Over62%of highperforming companies use real time document editing and file version control features Unmet or unclear task dependencies account for12%of project failures. ^[16]

SaaS Spend Management Adoption Statistics

• Consider these stats on SaaS adoption and utilization, according to Zylo’s 2024 SaaS Management Index. ^[17]
• SaaS adoption in thehealthcare industrygrows at a rate of 20% per year. ^[8]
• SaaS adoption in the healthcare industry grows at a rate of 20% per year. ^[9]
• The vast majority of CIOs (93%). ^[5]
• This number, however, is growing by 32% per year, which is not surprising considering that more and more businesses are replacing their outdated infrastructure and aim towards digital transformation through SaaS adoption. ^[5]
• Among the top drivers of overall cloud adoption are security and data protection (37%), data modernization (22%), and the cost and performance of IT operations (15%). ^[6]

SaaS Spend Management Latest Statistics

• That’s a 30% increase from 2018. ^[14]
• Customers arechurningthrough more than 30% of their SaaS apps every year. ^[14]
• A small company has a 63% 2. ^[14]
• This means that 63% of SaaS stacked changed since 2018.31% SaaS apps added35% SaaS apps dropped. ^[14]
• A medium company has a 58% 2. ^[14]
• This means that 58% of SaaS stacked changed since 2018.29% SaaS apps. ^[14]
• An enterprise has a 60% 2. ^[14]
• This means that 60% of SaaS stacked changed since 2018.26% SaaS apps added46% SaaS apps dropped. ^[14]
• This is an 80% increase from last year. ^[14]
• This is an increase of 100% compared to last year. ^[14]
• 5.4% of apps are not being used to their full extent. ^[14]
• There is a 27.6% 2 year growth rate in all app categories. ^[14]
• Overall Enterprises Mediumlevel companies Small level companies Spend Up by 50% $4.16M $2.47M $202.K. ^[14]
• 4,406 624 SaaS app churn 30% 46% 29% 35% # of duplicate apps 3.6 7.6 5.8 2.3. ^[14]
• (Up by 100%) 7.1 4.3 1.4. ^[14]
• Here’s what the statistics say 80% of the top 100 SaaS companies are located in the United States. ^[14]
• Only 18% of the top 1000 SaaS apps areSOC2 compliant. ^[14]
• Nearly 40% of all SaaS licenses remain unutilized in a given 30. ^[17]
• In 2024, companies are predicted to invest more than $4.5 trillion in SaaS – according to the analysts at Gartner. ^[7]
• In fact, analyst IDC has noted that as much as 70 percent of application spending in the US stems from LOB budgets – not IT. ^[7]
• All told, the average company in Zylo’s portfolio processes about 300 unique transaction types in a given year, and the Zylo Discovery Engine correctly identifies SaaS applications in 24% of these unique transaction types. ^[7]
• So the fact that 40% of all SaaS licenses go unused in an average 30 day period highlights the fact that a large portion of the cost associated with SaaS tools – their licenses – is wasted. ^[7]
• In contrast, the cost for employers to provide healthcare insurance to the average employee and their dependents costs slightly less than $11,000 per year, according to the National Business Group on Health. ^[7]
• According to a recent survey, 92% of employees stated that having the technology necessary to do their job efficiently affects their satisfaction at work. ^[7]
• And in another survey, 73% of respondents said they know of tools or technology that would help them produce higher quality work. ^[7]
• By 2024, Gartner predicts 40% of workers will choose business applications and tools like they do their music streaming experience. ^[7]
• As is customary, here’s an amazing stat that didn’t make the cut below 82% of businesses fail because of cash flow issues. ^[0]
• 68.9% of respondents in one study felt that their companies were affected either negatively or very negatively by the crisis. ^[0]
• 69% of companies were expected to decrease ad spend in 2020. ^[0]
• Ad spends were down 9% on average across Europe, with Germany and France falling by 7% and 12% respectively. ^[0]
• Google’s ad revenue declined by more than 5%, the first drop in the company’s 16. ^[0]
• Most business categories saw more than 10% growth in their online customer base. ^[0]
• 10% of businesses began using chatbots and web based customer communications as a result of the crisis. ^[0]
• People can easily account for 70% of your company’s spending. ^[0]
• 36% of full time British employees say a pay decrease or pay freeze in 2019. ^[0]
• Notably, the gender pay gap for full time UK employees is 8.9%. ^[0]
• This has only dropped 0.6% since 2012. ^[0]
• 17% of small businesses commit 6 10 hours per month on payroll, while 11% spend more than 10 hours every month. ^[0]
• 54% of the American working population 82 million people are impacted by payroll problems. ^[0]
• In one study, 20% of employers rely on spreadsheets to manage attendance, as opposed to more advanced modern tools. ^[0]
• Only 39% of organizations use a cloud. ^[0]
• Automation helps businesses reduce payroll costs by up to 80%. ^[0]
• But only 6% of companies in one survey stated they already use process automation in their payroll processes. ^[0]
• And those little errors add up 35% of an average HR team’s time is dedicated to payroll and error correction. ^[0]
• In one survey, 77% of respondents said the opportunity to telecommute sometimes would make them more likely to sign a job offer. ^[0]
• 86% of U.S. employers give financial incentives to employees who participate in well being programs, with an average incentive of US$784. ^[0]
• Employers increased spending on training in 2017, up nearly 2% to $1,296 per employee. ^[0]
• According to the U.S. Small Business Administration, most small businesses cost $2,000 to $5,000 to launch. ^[0]
• “You can operate a website for less than $100 a month, while operating a restaurant is more likely to cost at least $10,000 a month.”. ^[0]
• 40% of small businessowners state that bookkeeping and taxes are the worst part of owning their business. ^[0]
• 28% of small businesses report spending more than US$10,000 per year on taxes, legal fees, and associated costs. ^[0]
• The average spend on legal fees for companies is 0.38% of total revenue. ^[0]
• In 2018, 71% of B2B customers said they read blog content before buying. ^[0]
• Paid search advertising spend is growing 10% yearover. ^[0]
• Nearly 20% of all advertising spend worldwide goes to search platforms. ^[0]
• In the United States, 38.6% of digital ad spend goes to Google, and Facebook ads budgets much up 19.9%. ^[0]
• One often overlooked advertising platform Amazon reported over US$10 billion in ad revenue in 2018, up 95% from the year before. ^[0]
• 18% of total Facebook spend went to Instagram, with 34% of that Instagram spend on Instagram Stories. ^[0]
• In one survey, 84% of CSuite executives stated that they feel that in person events are essential for company success. ^[0]
• 90% of respondents in this survey felt that travel was essential to business growth. ^[0]
• 57% of work travelers would prefer to book with a single app or tool. ^[0]
• 30% of those who fly for business do so every single month. ^[0]
• But 62% of flyers only take wing once a year. ^[0]
• This number is projected to grow 118% by 2020. ^[0]
• The average company changes its subscription stack by 43% every year. ^[0]
• Artificial intelligence is likely to grow even further, hitting more than US$52 billion in 2021. ^[0]
• Cloud based sales CRMs now account for 84% of spending on sales CRM deployment. ^[0]
• Global R&D spending is now almost US$1.7 trillion per year, with 80% of that coming from just 10 countries. ^[0]
• 71.5% of American R&D spending comes from businesses. ^[0]
• In Germany that number is 67.7%, in France it’s 63.6%, and in the U.K. 65.1%. ^[0]
• Countries in the European Union spent more than €320 million on R&D in 2017 2.07% of total GDP. ^[0]
• The average SaaS portfolio now has 254 appsSaaS spend is projected to grow by 19%. ^[1]
• annually56% of apps aren’t managed by ITTeams use 40 60 apps on average34% of SaaS purchases. ^[1]
• involve lineof business managers99% of IT leaders. ^[1]
• say SaaS management impacts daily operations48% of teams say they spend too much time manually managing SaaS appsOnly 45% of app licenses are being used. ^[1]
• regularly71% of workers say the number of apps makes work more complex94% of IT leaders believe manual SaaS management methods lead to poor decision. ^[1]
• spending97% of IT leaders don’t have complete visibility into how employees use apps88% of IT leaders. ^[1]
• Gartner forecaststhat annual SaaS spend will grow by 19%, which means companies will continue to adopt more tools. ^[1]
• According to Gartner, 34% of SaaS purchases now involve lineof. ^[1]
• We surveyed IT leaders in partnership with Pulse, and 99% said their dayto day operations were impacted by the pain points of managing SaaS applications. ^[1]
• The majority of IT leaders (68%). ^[1]
• Nearly half (48%). ^[1]
• Productiv’s data shows that the average percentage of engaged users across all apps is only 45%. ^[1]
• A survey on remote work found that 71% of employees believe the apps available to them have increased complexity. ^[1]
• What’s more, 49% of workers would consider leaving their job due to frustrations with the technology available at work. ^[1]
• 94% of IT executives believe manual SaaS management methods lead to poor decision making about SaaS spending. ^[1]
• According to Productiv research, only 3% of IT executives have complete and real time visibility into their SaaS tools. ^[1]
• That means 97% of decision makers don’t know exactly what SaaS apps their employees use, how much those SaaS apps are costing the company, if those apps are compliant, or a host of other facts. ^[1]
• In fact, Gartner forecasts end user spending on public cloud services to reach $396 billion in 2021—and grow 21.7% to reach $482 billion in 2024. ^[8]
• Similarly, Shopify evaluation in early 2020 was $52.1 billion compared to more than $185 billion today—that’s 225% growth in 20 months!. ^[8]
• In fact, the number of businesses specializing in SaaS that have IPOed in 2021 has increased 125% compared to the same period in 2020. ^[8]
• By the end of 2021, 99% of organizations will be using one or more SaaS solutions Nearly 78% of small businesses have already invested in SaaS options. ^[8]
• 70% of CIOsclaimthat agility and scalability are two of the top motivators for using SaaS applications. ^[8]
• Companies estimate 70% of the business apps they use today are SaaS. ^[2]
• By 2025, 85% of business apps they use will be SaaS. ^[2]
• I&O Leaders Survey data shows that 70% of organizations are currently investing in SaaS and public cloud offerings and will continue to do so. ^[2]
• According to Gartner, between 2017 and 2024, SaaS spending is expected to increase 241%. ^[2]
• SaaS makes up a significant portion of total product revenue spend in major application categories– 88% of desktop and collaboration apps– 83% of e purchasing– 76% of CRM. ^[2]
• Gartner estimates that by 2024, 70% of IT organizations will lack the relevant roles, skills, and tools to support SaaS. ^[2]
• More than three quarters (76%). ^[2]
• 83% of IT professionals reported that employees stored company data on unsanctioned cloud services. ^[2]
• 80% of workers admit to using SaaS applications at work without getting approval from IT. ^[2]
• 33% of workers downloaded a personal application without IT approval and 36% accessed work applications on a non. ^[2]
• Gartner research has found that shadow IT is 30 40% percent of IT spending in large enterprises, and other studies have found it comprises 50% or more. ^[2]
• 48% of people use apps that weren’t distributed by IT, with note taking apps, project apps, and apps like WhatsApp and Dropbox regularly mentioned. ^[2]
• 67% of organizations said that at least half of technology purchasing is now controlled by business units. ^[2]
• 40% of IT spending takes place outside of the IT department. ^[2]
• 10% of apps are personal and not enterprise, according to BetterCloud Discover trials. ^[2]
• As many as 67% of app installations are wasted. ^[2]
• 10% of all apps were inactive with no users over 90 days according to BetterCloud Discover trials. ^[2]
• 15% of all apps were inactive with no users over 30 days according to BetterCloud Discover trials. ^[2]
• On average, organizations are likely paying 10 15% more for SaaS licenses than they should. ^[2]
• 34% of IT teams spend half their week or more manually managing their SaaS environment 33. ^[2]
• Over 40% of information workers spend at least a quarter of their week on repetitive tasks. ^[2]
• Nearly 70 percent of workers say the biggest opportunity of automation lies in reducing time wasted on repetitive work. ^[2]
• IDC estimates over 80% of an organization’s data will be unstructured data, such as documents, presentations, and spreadsheets, by 2025. ^[2]
• Additionally, risk exposure for documents and accounts was reduced by 50%. ^[2]
• Our research shows that in companies with 200 499 people, automating makes offboarding 136% faster. ^[2]
• In companies with 500 999 people, it makes offboarding 151% faster. ^[2]
• 61% of IT professionals use or plan to implement IT automation technology within the next 2 years. ^[2]
• 59% of Fast Movers (top 20% of automation users). ^[2]
• 20% of organizations had data breaches from ex. ^[2]
• 36% of employees continued to have access to systems or data from a former employer after leaving the job. ^[2]
• Employees who felt their onboarding was highly effective are 18x more likely to feel highly committed to their organization. ^[2]
• 91% of those who received effective on boarding feel strong connectedness at work, compared to only 29% of those who had an effective onboarding. ^[2]
• 89% of those who received effective on boarding felt strongly integrated into their culture, compared to 59% of those who received an effective onboarding. ^[2]
• Gartner estimates that through 2025, 90% of the organizations that fail to control public cloud use will inappropriately share sensitive data. ^[2]
• A 64% majority of organizations are lacking confidence in the state of their security posture. ^[2]
• Only 14% of enterprises trust SaaS providers with hosting and managing encryption keys. ^[2]
• 82% of employees believe it would be possible to access sensitive company information they weren’t authorized to view. ^[2]
• Employees are 85% more likely today to leak files than they were pre. ^[2]
• errors as a source of security breaches within the human error category grew from 20% of errors in 2017 to more than 40% in 2019. ^[2]
• 73% of companies have at least one critical security misconfiguration. ^[2]
• Eight in 10 companies across the United States have experienced a data breach made possible by cloud misconfigurations, according to new research by IDC. ^[2]
• Over 80% of breaches that result from hacking involve brute force attacks or use of lost or stolen credentials. ^[2]
• 80% of organizations provide more access privileges than are necessary for users to do their jobs; 17% even say most or all users have too many privileges. ^[2]
• 90% of organizations believe that phishing and ransomware are the top threats facing their organization, but only half have sufficient visibility into these challenges. ^[2]
• 70% of enterprises list transparency on security capabilities as a top characteristic of bestin. ^[2]
• 93% of organizations say they must report privacy metrics, like privacy program audit findings, privacy impact assessments, and data breaches to the board. ^[2]
• 75% of IT professionals believe that the biggest security threats lie in cloud storage, file sharing, and email. ^[2]
• 46% percent of IT leaders believe that the rise of SaaS apps makes them the most vulnerable to insider threats. ^[2]
• users pose the biggest security threat, according to 62% of IT professionals. ^[2]
• 91% of IT professionals feel vulnerable to insider threats. ^[2]
• 74% of C level executives don’t think they’ve invested enough to mitigate the risk of insider threats. ^[2]
• 53% of cybersecurity pros say the shift to cloud makes detecting insider attacks more difficult. ^[2]
• 72% of organizations say insider attacks are more frequent over the last 12 months. ^[2]
• 65% of organizations experienced at least one insider attack within the last 12 months. ^[2]
• The average global cost of Insider threats rose by 31% in two years to $11.45 million, and the frequency of incidents grew 47% over the 2 years. ^[2]
• 28% of IT leaders are already using some kind of SaaS management tool to get visibility into shadow IT that is necessary to protect their data and systems. ^[2]
• Through 2024, enhancements in analytics and automatic remediation capabilities will refocus 30% of IT operations efforts, from support to continuous engineering. ^[2]
• Gartner predicts that by 2024’s end, 40% of organizations will have “anywhere operations” to deliver optimized and blended virtual and physical customer and employee experiences. ^[2]
• With shadow IT management on the rise, experts estimate that 40% of all IT spending at a company takes place outside of the IT department. ^[3]
• 80% of workers admit to using SaaS applications at work without getting approval from IT. ^[3]
• 35% of employees say they need to work around their company’s security policy to get their job done. ^[3]
• Roughly 21% of organizations do not have a policy around the use of new technology. ^[3]
• 67% of teams have introduced their own collaboration tools into an organization. ^[3]
• 82% of teams have pushed backed on IT or management about which collaboration tools should be used. ^[3]
• Products that don’t have a clear owner, contract, or approval make up between 10 15% of a company’s tech stack. ^[3]
• 79% of employees said the biggest threat of introducing new technologies without IT’s approval is risking the security of the company. ^[3]
• 28% of IT leaders are using some kind of SaaS management tool to get visibility into shadow IT that is necessary to protect their data and systems. ^[3]
• 33% of people said security was their biggest concern when migrating to the cloud. ^[3]
• 59% of people surveyed said IT spend and cost overruns was the second most concerning topic when it comes to shadow IT. ^[3]
• They also expect it to grow 21.7% to reach $482 billion in 2024. ^[9]
• Here is how remote interaction and selfservice find their way into the SaaS trends These percentages show a huge demand that emerged from the effects of the COVID 19 can be tackled by SaaS businesses to achieve satisfying growth rates. ^[9]
• 1 Nearly 30% of SaaS companies have offered additional functionality for their customers. ^[9]
• 2 33% of mostly medium and large SaaS companies offered additional services. ^[9]
• 3 Around 30% of companies offered price cuts. ^[9]
• 4 40% of SaaS companies are thinking of offering new pricing models when businesses recover. ^[9]
• 550% of SaaS companies still depend on user. ^[9]
• 6 More than 50,000 SaaS vendors offer over 30% discounts. ^[9]
• 7 40% are planning to offer buying incentives. ^[9]
• 8 64% of companies plan to retain the remote work setup after the pandemic. ^[9]
• 9 56% of businesses are planning on updating their outdated IT infrastructure, 45% of businesses will prioritize IT projects, and 39% will focus on addressing security concerns. ^[9]
• 10 88% of businesses use the cloud as of 2020. ^[9]
• 25% of these businesses aim to migrate all their business systems to the cloud by the end of 2021. ^[9]
• For about 70% of CIOs, agility and scalability are the top motivations for using cloudbased SaaS during COVID. ^[9]
• 1276% of companies plan on longterm IT changes due to the COVID. ^[9]
• The median value of the top 50 largest SaaS companies increased by 179%. ^[9]
• Shopify has the largest increase in value $108 billion (+208%). ^[9]
• The average value is $38.1 billion, up 162% in the past year. ^[9]
• The top 10 biggest companies are worth 61% of the top 50. ^[9]
• The annual growth rate of the SaaS industry is projected to surpass 17% in 2024. ^[9]
• 23 99% of organizations will be using one or more SaaS solutions by the end of 2021. ^[9]
• The overall spend per company on SaaS products is up by 50%. ^[9]
• Customers stop using more than 30% of their SaaS apps every year. ^[9]
• The SaaS industry is currently growing by 18% each year. ^[9]
• 78% of small businesses have already invested in SaaS options. ^[9]
• 32 70% of CIOs claim that agility and scalability are two of the top motivators for using SaaS applications. ^[9]
• 34 73% of organizations imply that nearly all their apps will be SaaS by 2021. ^[9]
• 35 44% of SaaS companies offer a free trial. ^[9]
• 3641% offer a 30. ^[9]
• 3718% of those companies offer a 14. ^[9]
• 38 17% of them use a freemium pricing model. ^[9]
• 39 41% list their pricing on their website. ^[9]
• 40 46% of these businesses have a “per user” pricing strategy. ^[9]
• 41 40% of IT spending takes place outside of the IT department. ^[9]
• 42 83% of IT professionals said that employees stored company data on unsanctioned cloud services. ^[9]
• 76% of IT professionals consider unsanctioned apps as a security risk. ^[9]
• 44 80% of employees have admitted using SaaS apps at work without getting approval from IT. ^[9]
• 4533% of employees downloaded a personal application without IT approval, and 36% accessed work applications on a non. ^[9]
• 46 48% of employees use apps that are not distributed by IT. ^[9]
• Employees who felt their onboarding was on point are 18x more likely to feel committed to their company. ^[9]
• 4891% of those who received an all around onboarding feel strong connectedness at work, compared to 29% of those who had an effective onboarding. ^[9]
• 4989% of those who received all around onboarding felt firmly integrated into their culture, compared to 59% of those who received an effective onboarding. ^[9]
• 5020% of companies have had data breaches from ex. ^[9]
• 51 36% of employees continued to have access to systems or data from a former company once they left the job. ^[9]
• 88%of remote workers face inconsistent leadership and miscommunications with other team members 83%of employees report feeling burnt out by a high volume of emails COVID 19 has increased employee burnout by12%in two months. ^[16]
• 20%of employees cite an unmanageable workload as the number one cause of burnout. ^[16]
• According to the study from the Project Management Institute, businesses with a clear project management structure in place have 38% more successful projects that met their original goals than those that did not. ^[16]
• Additional statistics showing the value of project management are Only21%of companies have standardized project management systems like waterfall and agile in place 1 in 6IT projects have a cost overrun of200%. ^[16]
• IT projects with a budget of at least$1 millionare50%more likely to fail to meet business objectives. ^[16]
• 41%of organizations reporting poor project performance say they don’t get enough support from project management and project sponsors. ^[16]
• 61%of companies using project management tools completed projects on time, while only41%of those not using them did. ^[16]
• 50%of project managers spend at least one full business day. ^[16]
• 80%of employees spend half of their workweek on “rework” caused by poor communication Close to46%of team leaders say hitting project deadlines is their biggest problem. ^[16]
• 90%of projects require team participation as opposed to individual responsibility. ^[16]
• 31%of companies say that miscommunications about project objectives is the number one reason why projects fail 59%of workers in the United States say communication is their biggest obstacle. ^[16]
• 45%of team members say Gantt charts are their most used project management feature 55%of team members say project objectives are unclear Only9%of. ^[16]
• 40%of project managers spend most of their time micromanaging employee responsibility and answering questions over email. ^[16]
• 71%of business executives say employee engagement is one of the top factors in project success. ^[16]
• Only52%of executives say their employees’ time allocation matches company priorities. ^[16]
• 76%of executives say agile project management tools will be the new normal Monday.comis used by over100,000teams across201industries. ^[16]
• The SaaS industry has increased in size by around500%over the past seven years. ^[4]
• Since 2015, the SaaS industry has grown from $31.5 billion to an estimated $171.9 billion. ^[4]
• Overall, the SaaS space’s annual growth rate is projected to surpass 17% in 2024. ^[4]
• Meanwhile, companies employing 50 to 99 employees use an average of 24 SaaS applications a 50% increase. ^[4]
• According to 908 respondents, 22.5% reported no impact in organizational spending on SaaS as a result of the COVID. ^[4]
• A total of 23.5% of respondents reported decreased spending on SaaS as a result of the pandemic. ^[4]
• 11.9% of total respondents cited a 10% to 20% decrease in SaaS spending. ^[4]
• While 11.6% reported spending over 20% less on SaaS as a result of the pandemic. ^[4]
• Interestingly, 30.4% of respondents claimed to spend more on SaaS due to the pandemic. ^[4]
• By 2026, it is predicted that 50% of organizations will centralize SaaS application management. ^[4]
• In total, 73% of 1,724 respondents consider SaaS to be of some importance. ^[4]
• Breaking down those figures, 38% deem SaaS to be “very important” to their business’ success. ^[4]
• While 35% consider SaaS to be “quite important”. ^[4]
• Big data is considered the next most important technology for business success with a total of 72% claiming some importance. ^[4]
• The least important technologies for business success according to the survey were blockchain (26%), virtual reality (25%), and augmented reality (24%). ^[4]
• “Encryption of my organization’s data within the service provider’s infrastructure with keys stored and managed by the service provider” is a SaaS security concern for 38% of respondents. ^[4]
• Meanwhile, “Encryption of my organization’s data with the ability to store and manage my encryption keys locally” followed closely behind with 37% of respondents citing this as a concern. ^[4]
• All 10 security concerns listed received at least 32% of votes as a SaaS security concern. ^[4]
• The least worrying security concern is “support for hardware modules either for a local generation or as infrastructure for rent in the cloud” (32%). ^[4]
• And was worth an estimated $108.4 billion in 2020. ^[4]
• That’s an increase of over 100%. ^[4]
• It is forecast that the Latin American SaaS sector will be worth an estimated $5.31 billion. ^[4]
• In total, 41.12% of all Brazilian startups in 2020 were part of the SaaS sector. ^[4]
• Cloud security is forecast to grow by 41.2% in 2021 compared to last year. ^[4]
• Data security (17.5% growth), infrastructure protection (16.8%), and identity access management (15.6%). ^[4]
• SaaS Company 2018 Market Share 2019 Market Share 2020 Market Share Salesforce 11.5% 7.8% 9.3% Microsoft 18% 7.4% 8.7% SAP 4.5% 4.1% 4.7% Oracle 4.9% 3.7% 4% 4.2% 3.1% 3.8%. ^[4]
• 28% of Nigerian respondents, 29% of Kenyan respondents, and 25% of South African respondents claimed to use Google cloud services. ^[4]
• 73% of organizations indicated nearly all their apps will be SaaS by 2021. ^[5]
• 93% of CIOs are adopting or planning to adopt cloud SaaS. ^[5]
• By 2020, 85% of small businesses will invest in SaaS solutions. ^[5]
• Two thirds of companies have experienced churn rates of 5% or more. ^[5]
• 30% of SaaS companies reported their churn rates have increased in the past year. ^[5]
• Its shares rose 3% in the most recent trading and they reported $3.74 billion for the first quarter of 2020 which is more than the expected $3.68 billion. ^[5]
• These results only confirm Salesforce’s steady annual revenue increase of 20% over the past 10 years. ^[5]
• In 2017, 37% of the workloads were on premises while only 31% in the public cloud, 19% in the private cloud, and 18% in the hybrid cloud. ^[5]
• This, however, is changing rapidly, and by 2020, 41% of the workloads will be on the public cloud, 20% on the private cloud, and 22% on the hybrid cloud. ^[5]
• Only 27% of all workloads will be on. ^[5]
• For comparison, 80% of businesses use at least one SaaS application while 64% of them use at least one PaaS app and 48% use one or more IaaS apps. ^[5]
• Over that period, the CAGR is expected to be 11% for the corporate mobile SaaS and 13.1% for the SMB mobile. ^[5]
• This upward trend will continue as 73% of businesses have said all of their apps will be SaaS by 2020. ^[5]
• In 2018, there were 206 million workloads installed, and by 2021, we are likely to witness this number reach a whopping 380 million. ^[5]
• Existing customer renewals are the top growth strategy for 59% of SaaS businesses, followed by upselling and add on sales which are in the focus for 46% of businesses. ^[5]
• In 2011, only 4% of healthcare providers had adopted cloud computing. ^[5]
• In 2018, an average company spent $343,000 on SaaS, which was 78% more than in 2017. ^[5]
• According to recent forecasts, this number will continue to go upwards, growing by 118% by 2020. ^[5]
• In fact, 85% of small organizations will invest in SaaS by 2020. ^[5]
• When it comes to IT budget allocation, hardware will still get the largest portion, or 33%. ^[5]
• The smallest portion of the IT budget, 15%, is expected to go to managed services. ^[5]
• Quite the contrary, SaaS expense benchmarks show that they will be spending 92% of their first year revenue on customer acquisition. ^[5]
• SaaS statistics show that companies making more than $10 million in revenue have an average churn rate of 8.5%; while those that make less than $10 million are likely to have a churn rate of a whopping 20%. ^[5]
• Interestingly enough, the majority of startups have noted churn rates of 60%. ^[5]
• Twothirds (or 32%). ^[5]
• 17% of the respondents had experienced churn rates of 1015%, and almost one fifth had churn rates beyond 15%. ^[5]
• The latest SaaS stats on churn rates by company growth show that 34% of high growth companies have experienced high churn of over 10%, while 39% of them saw low churn rates under 5%. ^[5]
• A medium churn of 510% was reported by only 20% of high. ^[5]
• In fact, 40% of them reported so. ^[5]
• On the other hand, the majority of low growth companies (42%). ^[5]
• Depending on the size of the company, the acceptable churn rate ranges between 5% and 7% per year. ^[5]
• This means 0.42—0.58% churn on a monthly basis. ^[5]
• The majority of SaaS companies take into account the number of customers while 62% measure churn rates by revenue. ^[5]
• Besides these two popular methods, 22% of businesses use the number of users or licenses and 16% use measure it by product downgrade. ^[5]
• According to the 2019 SaaS report, 34% of users have seen their churn rates decrease while 36% of them saw no change. ^[5]
• 30% of SaaS consumers have reported their churn rates increased over the past 12 months. ^[5]
• If you’re in the lucky 70% who saw either a decreased churn rate or no change at all, good for you!. ^[5]
• That’s why for contracts of over two and a half years the churn rate is 8.5%. ^[5]
• For comparison, for contracts that average less than a year, the churn is 16.7% which is almost double. ^[5]
• Interestingly, contracts of one and one and a half years have higher churn rates (15%). ^[5]
• Field sales have noted the lowest churn rates of 11.8% which is below the median rate. ^[5]
• Inside sales and Internet sales have seen churn rates of 14% each, while channel sales is the distribution method with the highest rate of 17%. ^[5]
• The majority of companies (39%). ^[5]
• 26% of companies make a judgment call in order to set the prices, 25% of them copy competitors, while 10% take a cost. ^[5]
• Only 31% of companies offer a small discount while 38% provide an occasional discount of 10. ^[5]
• Similarly, when using expansion tactics on existing customers the cost is only 28% of the new customer cost or $0.38. ^[5]
• Still, free trial statistics show that this practice is not adopted by an astonishing 38% of companies. ^[5]
• In fact, this type of churn prevention can convert up to 6.5% of the time and increase the CLV which results in a revenue boost of 4%. ^[5]
• Cost with 59% and security with 47% are the top criteria. ^[5]
• The vast majority of the files (44.4%). ^[5]
• Personally identifiable information data accounts for 3.9%, password protected files make for 3.2%. ^[5]
• Furthermore, 2.7% is email data exports, 2.3% is payment information, while 1.6% is protected health information. ^[5]
• For 67% of consumers cybersecurity professional data loss and leakage remains the biggest concern, while for 61% of them that is data privacy. ^[5]
• Available to download in PNG, PDF, XLS format 33% off until Jun 30th. ^[10]
• 38%of companies say that they are running almost completely on SaaS. 80%of businesses plan to make all their systems SaaS by 2025. ^[11]
• 86%of businesses that use SaaS significantly experience relatively higher employee engagement. ^[11]
• 99%of businesses use at lease one SaaS solution. ^[11]
• Only2%ofUK businessesare not on the cloud. ^[11]
• 90%of businesses inAsia and the Pacificuse or plan to use a multi. ^[11]
• of companies take a 40% and set prices based on the value consumers perceive the service or product to have. ^[11]
• valuebased approach of SaaS companies choose50%user based pricingwhere customers are charged per number of users. ^[11]
• 31% More than 50,000 SaaS vendors offeror more to their customers.30% off discounts is the most common 30 days free trial period. ^[11]
• In a study of 786 technical professionals across small and large organizations,94% use cloud SaaS Cloud workloads took up 86% of data center workloads in 2017, by 2021 this number had grown to94%. ^[11]
• 50%of US government organizations are now using the cloud. ^[11]
• Government cloud spending will grow at an average of17.1% per yearuntil 2021. ^[11]
• 68%of enterprise companies consider themselves “intermediate” or “advanced.”. ^[11]
• 16%of enterprise companies are at the beginner stage. ^[11]
• 12%of companies are observing the industry but have not made the first step to participate or learn. ^[11]
• are attracted to cloud based SaaS for its 70% of CIOs agility and scalability. ^[11]
• adopt cloud based systems to 38% of companies enhance disaster recovery. ^[11]
• adopt cloud based systems for their 37% of companies flexibility. ^[11]
• SaaS spending isof total enterprise spending.less than 15% of a business’s. ^[11]
• SaaS budget is 12% for operating systems. ^[11]
• SaaS businesses serving large organizations varies from6. ^[11]
• Yearly churn ratefor SaaS companies targeting SMBs is58%. ^[11]
• Acceptable churn rate is between5% and 7%. ^[11]
• SaaS businesses with contracts lasting2 years and moreare more likely to report lower churn. ^[11]
• Therevenue retention rateof the best SaaS companies is100%. ^[11]
• 48%of companies have an average of one. ^[11]
• 13%of companies have month to month SaaS contracts. ^[11]
• 11%of companies have SaaS contracts that are for three years or more. ^[11]
• Leads thatspeak with a sales representativeon the phone are70%more likely to become paying customers. ^[11]
• 85%of the largest SaaS companies have ablog. ^[11]
• 18%of the top SaaS companies havetheir own podcasts. ^[11]
• Studies have shown that 98% of SaaS businesses earned positive results from making core changes to their pricing policy. ^[11]
• Overall SaaS spend per company was up 50% in 2020 compared to 2018, according to Blissfully’s SaaS Trends Report. ^[12]
• SaaS. Businesses are investing more and more in SaaS applications for business intelligence, and Gartner predicts that user spending on such apps will grow by 23.3% between 2017 and 2024. ^[12]
• This means that, in 2021, more businesses are likely to adopt specialized analytics tools like Cumul.io and Tableau. ^[12]
• According to Salesforce, 84% of customers say that the experience a company provides is as important as its products and services, which means that if a user isn’t happy, they will move to a competitor. ^[12]
• Right now, almost 19% of cloud budgets are spent on services such as cloud consulting, implementation, migration, and managed services. ^[12]
• Gartner expects that this will increase to 28% by 2024. ^[12]
• The sector is seen to reach a whopping $623 billion by the year 2024 at a compound annual growth rate of 18%. ^[6]
• For 2018, SaaS vendors spent $63.1 billion on R&D, which equals 20% of all US based enterprise R&D. ^[6]
• In 2018, the average company spent $343,000 on SaaS, a 78% increase from the previous year. ^[6]
• In 2018, the global SaaS workload grew to 206 million and is predicted to reach 380 million by 2021. ^[6]
• The median annual revenue churn rate for SaaS businesses is 13.2%. ^[6]
• Companies churn through 30% of their apps yearly, suggesting the need for more flexibility in SaaS feature bundles. ^[6]
• When it comes to churn rates based on company size, high growth companies exhibit a polarizing effect with 39% experiencing low churn, but a 34% rate for high churn. ^[6]
• SaaS companies with monthto month contracts report lower churn rate (14%) compared to those with 1 to 1.5 years contract (15%). ^[6]
• By securing contracts that are 2.5 years or more, SaaS companies can lower the churn rate to 8.5%. ^[6]
• SaaS companies that target small businesses should aim for a churn rate of between 3% to 4% monthly. ^[6]
• About 30% of all SaaS companies offered additional functionality. ^[6]
• 33% of mostly medium and large SaaS companies offered additional services. ^[6]
• 40% are thinking of using new pricing models once businesses recover from the crisis. ^[6]
• 40% are also planning to offer buying incentives. ^[6]
• In addition, more than 50,000 SaaS vendors offer over 30% discount to their customers, which adversely affects their revenues and customer perception of their brand. ^[6]
• 50% of SaaS companies still depend on user. ^[6]
• 44% of SaaS companies offer a free trial or demo. ^[6]
• 76% of businesses plan on longterm IT changes as a result of COVID. ^[6]
• 93% of CIOs are adopting or planning to adopt cloud SaaS. ^[6]
• 64% of companies enabled remote work and more than half plan to retain their setup even after the pandemic; thus cloud and management service spendings are expected to rise in 2021. ^[6]
• 36% of companies see the reduction of burden on IT support as a key driver for the use of cloud. ^[6]
• 88% of companies utilize the cloud as of 2020. ^[6]
• In addition, 25% of these companies aim to migrate all their business systems to the cloud by the end of 2021. ^[6]
• For 70% of CIOs, agility and scalability remain as the top motivations for using cloud. ^[6]
• In terms of IT budget, 80% of companies expect IT budgets to grow or stay steady over the next 12 months. ^[6]
• Even in these uncertain times, 56% of businesses are planning on updating outdated IT infrastructure, 45% will prioritize IT projects, and 39% will focus on addressing security concerns. ^[6]
• A more recent research notes that companies leverage public cloud due to digital transformation (62%). ^[6]
• , IT agility (64%), AI/Machine Learning (66%), Mobility (59%), IoT (58%), and DevOps (57%). ^[6]
• 48% of businesses have an average of a oneyear contract, 13% were monthto month, while 11% had at least three years or more. ^[6]
• The most common average annual contract value is $25,000$50,000 (19.42%), followed by $1,000$5,000 (15.53%). ^[6]
• 16% of new ACV sales for average SaaS companies come from upsells and expansions. ^[6]
• Less than 20% of new revenue comes from existing customers in the form of expansions and up. ^[6]
• When it comes to cloud initiatives, 73% of businesses plan to optimize their existing use of the cloud. ^[6]
• The SaaS expenditure per company has increased to 50% in 2020. ^[6]
• 93% of enterprises say they have a multi. ^[6]
• 47% of respondents said they anticipate growth in the next 12 months for public cloud spending. ^[6]
• The biggest challenges in using public cloud for business are security (66%), compliance (60%), lack of staff training/experience (58%), privacy (57%), vendor lock in (47%), and cost (40%). ^[6]
• 34% reported a moderate negative impact on their business budget, while 27% reported a greater negative impact, and 39% reported either a small negative impact or even a positive impact. ^[6]
• 73% of organizations indicated that nearly all their apps will be SaaS by 2021. ^[6]
• 84% of new SaaS customers from free trials are unique website visitors. ^[6]
• Active trial users contacted by sales reps are 70% more likely to buy paid service. ^[6]
• a 30% increase from 2018. ^[6]
• Some of the applications that companies run solely on the public cloud include websites (55%), email (54%), communication systems (26%), mobile services (23%), CRM (21%), and productivity apps (16%). ^[6]
• Strategy Analytics Global Mobile SaaS will Grow from $20.9B in 2016 to Reach $37.9B by 2021, a Growth of 12.7% CAGR Over the Forecast Period. ^[6]

I know you want to use SaaS Spend Management Software, thus we made this list of best SaaS Spend Management Software. We also wrote about how to learn SaaS Spend Management Software and how to install SaaS Spend Management Software. Recently we wrote how to uninstall SaaS Spend Management Software for newbie users. Don’t forgot to check latest SaaS Spend Management statistics of 2024.

Reference

1. spendesk – https://blog.spendesk.com/en/company-spending-statistics.
2. productiv – https://productiv.com/blog/saas-statistics-that-every-it-manager-should-see/.
3. bettercloud – https://www.bettercloud.com/monitor/saas-statistics-2021/.
4. g2 – https://track.g2.com/resources/shadow-it-statistics.
5. explodingtopics – https://explodingtopics.com/blog/saas-statistics.
6. 99firms – https://99firms.com/blog/saas-statistics/.
7. financesonline – https://financesonline.com/saas-statistics/.
8. zylo – https://zylo.com/blog/saas-stats-it-strategy/.
9. bmc – https://www.bmc.com/blogs/saas-growth-trends/.
10. userguiding – https://userguiding.com/blog/saas-statistics-trends/.
11. statista – https://www.statista.com/statistics/505243/worldwide-software-as-a-service-revenue/.
12. devsquad – https://devsquad.com/blog/saas-statistics/.
13. hubspot – https://blog.hubspot.com/website/saas-guide-tools-and-trends.
14. verifiedmarketresearch – https://www.verifiedmarketresearch.com/product/saas-spend-management-software-market/.
15. blissfully – https://www.blissfully.com/blog/saas-statistics/.
16. ciodive – https://www.ciodive.com/news/saas-spend-control-enterprise-flexera/608257/.
17. saaslist – https://saaslist.com/blog/project-management-statistics/.
18. zylo – https://zylo.com/blog/how-to-create-a-saas-spend-management-strategy/.

How Useful is Saas Spend Management

One of the key benefits of SaaS spend management is its ability to streamline the procurement process. By centralizing spending data and automating the purchasing process, businesses can eliminate manual errors and inefficiencies, ensuring that all transactions are properly accounted for and approved. This not only saves time and reduces the risk of fraud but also allows businesses to establish better control over their spending and budgeting processes.

Additionally, SaaS spend management tools offer real-time visibility into spending patterns and trends, enabling businesses to make more informed decisions about their financial resources. By analyzing historical spending data, businesses can identify patterns and anomalies that may indicate overspending or inefficiencies, allowing them to take proactive steps to address these issues. This level of insight is invaluable in helping businesses optimize their spending and maximize the return on their investments.

Furthermore, SaaS spend management tools enable businesses to monitor compliance with internal policies and external regulations. By setting up alerts and notifications for potential policy violations, businesses can proactively address any non-compliance issues before they escalate into larger problems. This not only helps businesses avoid costly penalties and fines but also contributes to a culture of accountability and transparency within the organization.

Another important aspect of SaaS spend management is its ability to facilitate strategic decision-making. By providing businesses with accurate and up-to-date spending data, these tools enable executives to make informed decisions about resource allocation, vendor partnerships, and investment opportunities. This level of financial visibility is critical in helping businesses adapt to changing market conditions, seize new opportunities, and stay ahead of the competition.

In conclusion, SaaS spend management is a valuable tool for businesses looking to control costs, optimize spending, and drive strategic growth. By centralizing spending data, automating procurement processes, and providing real-time visibility into financial transactions, these tools enable businesses to make smarter decisions about their finances and operations. As the business landscape continues to evolve, SaaS spend management will play an increasingly important role in helping businesses navigate the complexities of modern commerce and achieve long-term success.

In Conclusion

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