Travel Management Statistics 2024 - Everything You Need to Know

Are you looking to add Travel Management to your arsenal of tools? Maybe for your business or personal use only, whatever it is – it’s always a good idea to know more about the most important Travel Management statistics of 2024.

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How much of an impact will Travel Management have on your day-to-day? or the day-to-day of your business? Should you invest in Travel Management? We will answer all your Travel Management related questions here.

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On this page, you’ll learn about the following:

Best Travel Management Statistics

Best Travel Management Statistics

☰ Use “CTRL+F” to quickly find statistics. There are total 391 Travel Management Statistics on this page 🙂

Travel Management Benefits Statistics

Moreover, 60% of business travelers don’t even understand the benefits of their travel policy. ^[0]

Travel Management Market Statistics

The app increased its market share among business travelers 70% between 2017 and 2018. ^[0]
India (11.3%) and Indonesia (8.7%). ^[1]
Over the past ten years, the UK OTA market has grown from just over 10% of the market to approximately 67%. ^[2]
In the UK, the online travel agency market has seen a significant increase to around 67% of the overall market over the last decade. ^[2]
The proportion of direct website bookings fell from 79.2% in 2017 to 66.7% in 2018, while marketplace bookings increased to 9.1%, from 3.2%. ^[2]
The market size of the Global Travel Agency Services industry is expected to increase 40.4% in 2024. ^[3]
The market size of the Global Travel Agency Services industry has grown 2.5% per year on average between 2017 and 2024. ^[3]
The market size of the Cruise & Travel Agency Franchises industry is expected to increase 59.7% in 2024. ^[4]
The market size of the Cruise & Travel Agency Franchises industry in the US has declined 1.1% per year on average between 2017 and 2024. ^[4]
The current growth rate of the online travel sales market is 15.4%, and online hotel bookings are growing at 10.3%. ^[5]
The travel industry is estimated to be worth around $1.2 trillion annually, and the online booking market makes up 63% of that, or roughly $756 billion. ^[5]
Current projections estimate that that market will grow by 8% in 2020, reaching an estimated worth of $817 billion. ^[5]
Many experts think these companies will have 41% of the market share by 2020. ^[5]
In 2018, the proportion of direct website bookings fell to 66.7% while marketplace bookings increased to 9.1%. ^[6]
The global market for business travel is projected to decline by 4.5% in 2021. ^[7]
The global market for business travel is expected to post a CAGR of 3% from 2020 to 2027. ^[7]
A business travel market report revealed that 40% of businesses still don’t have a travel policy. ^[7]
Business process management was a $3.38 billion market in 2019, and Mordor Intelligence projects a CAGR of 6.26%, with sales reaching $4.78 by 2025. ^[8]
The RPA market, valued at $1.4 billion in 2019, is forecast to grow at a CAGR of 40.6% between 2020 and 2027, according to Grand View Research. ^[8]
In 2019, DPA was a $7.8 billion market; it’s forecast by Mordor Research to grow at a CAGR of 13%, reaching $16.12 billion by 2025. ^[8]
Key statThe supply chain management market is expected to grow from $15.85 billion in 2019 to $37.41 billion by 2027, a CAGR of 11.2%.—Allied Market Research. ^[8]
No wonder the global market for accounting software is forecast to grow at a CAGR of 8.02% from 2018 to 2026, increasing from $11 billion to $20.4 billion. ^[8]
The productivity software market, which includes office and collaboration applications, was forecast to reach nearly $62 billion in 2020, with revenue predicted to increase at a CAGR of 6.8%, reaching $85 billion by 2025, says Statista. ^[8]
In late 2019, a report forecast that the supply chain AI market was poised to grow at a CAGR of 39.4% through 2027. ^[8]
But months after the COVID19 pandemic struck, Meticulous Research raised that forecast to an even more eye opening 45.3%, with the market reaching $21.8 billion in less than seven years. ^[8]
The analyst firm, which is forecasting that the worldwide RPA market will grow 19.5% from 2019 to 2020, to nearly $2 billion, also predicts that 90% of large organizations throughout the world will have adopted RPA in some form by 2024. ^[8]
Key statAt an expected CAGR of 19%, the market marketing automation software market is forecast to reach $16.87 billion by 2025.—Mordor Intelligence. ^[8]

Travel Management Software Statistics

No wonder the global market for accounting software is forecast to grow at a CAGR of 8.02% from 2018 to 2026, increasing from $11 billion to $20.4 billion. ^[8]
The productivity software market, which includes office and collaboration applications, was forecast to reach nearly $62 billion in 2020, with revenue predicted to increase at a CAGR of 6.8%, reaching $85 billion by 2025, says Statista. ^[8]
Prices for RPA software will decrease 10% to 15% by the end of 2020 and 5% to 10% in 2021 and 2024. ^[8]
Key statAt an expected CAGR of 19%, the market marketing automation software market is forecast to reach $16.87 billion by 2025.—Mordor Intelligence. ^[8]

Travel Management Adoption Statistics

Still, use of true AI in BPA is relatively low, though it has accelerated considerably in recent years, with enterprise AI adoption up 25%, according to McKinsey’s 2019 Global AI survey. ^[8]

Travel Management Latest Statistics

Even though it was forecast to increase by around 67 percent in 2021, it was predicted to stay below pre. ^[9]
For instance, the worldwide revenue of Booking Holdingsfell by nearly 55 percent in 2020 over the previous year, then rose by four billion U.S. dollars in 2021. ^[9]
International mobility decreased by 65% due to COVID19 the lowest rate of travel since the introduction of the Boeing 707 in 1958 which marked the start of the Jet Age. ^[10]
It’s estimated the travel industry will lose $820 billion of corporate travel spending due to the coronavirus pandemic. ^[10]
While business travel was down by 90% at the height of the pandemic, some companies saw work travel return to about 80% of pre pandemic levels when restrictions eased over the summer. ^[10]
In 2020 hotels were at 29% occupancy worldwide, compared with 72% occupancy over the same period in 2019. ^[10]
In 2020 travel managers reported annual travel spending was only 5 15% of the previous year’s totals. ^[10]
After losses of 52% in 2020, corporate travel is predicted to generate $842 billion in spending in 2021. ^[10]
30% of employees would accept roles with a lower salary if the position offered more opportunities to travel. ^[10]
64% of workers believe inperson contact is vital for building trust, with 53% stating they have more faith in faceto face sales situations than online prospectors. ^[10]
53% of survey participants believe their industry requires faceto. ^[10]
HR teams, in particular, think that in person contact is crucial, with 67% of respondents stating their sector would collapse if meetings were forced online. ^[10]
Virtual meetings may not reap the best results, with 60% of employees claiming they prepare more for faceto face meetings than online alternatives. ^[10]
Almost 100% of corporate travelers enjoy the time they spend traveling for work. ^[10]
90% of corporate travelers want to carry on taking work trips for the duration of their career. ^[10]
In Europe, domestic travel in Germany was at a low point back in April 2020 at only 8%. ^[10]
However, by September, this reached 71% of pre. ^[10]
Something similar happened in Spain, wheredomestic travel wasas low as 1% in April and rose to 45% in Septemberwhen the restrictions were relaxed. ^[10]
U.S. business travelers are leading the charge at 47% recovery as of January 2021. ^[10]
That’s followed by Spain at 25% domestic recovery, and Germany at 12%. ^[10]
Domestic business travel in China is already bouncing back in fact, only 2% of respondents to thisMcKinsey reporthad taken a domestic business trip before May 2020, whereas 25% of respondents had taken one by August of the same year. ^[10]
According to our own survey, 50% of companies have implemented new corporate travel policies for the next normal. ^[10]
In a 2020 survey, 30% of participants believed their organization would spend 30% of their annual travel budgets on client meetings in 2021, increasing 6% on 2019 spending. ^[10]
In the USA, 47% of business travelers are now women. ^[10]
Our own data shows that 80% of domestic trips in Germany are being booked on trains. ^[10]
Furthermore, nearly 50% of passengers now find reducing their carbon emissions and sustainability more important than they did before COVID. ^[10]
Airfares could rise by as much as 54% in a post. ^[10]
In 2020 the breakdown of spending for business trips was 34% for accommodation, 27% for air tickets, 27% for meal costs, and 19% for car rental. ^[10]
85% of them booked low cost airlines in 2018. ^[10]
74% of millennial travelers have stayed in a rental property while on a business trip compared to 38% of Generation X travelers and 20% of baby boomers. ^[10]
44% of millennials stated they preferred staying in Airbnb style rentals while traveling for work. ^[10]
On average, tech companies report 13% of itineraries are not technically compliant with travel policies compared to 16% from consulting firms. ^[10]
When surveyed, 98% of travel managers claim the most significant metrics are policy compliance, traveler experience, and expenditure. ^[10]
30% of European corporate travelers fly once per month. ^[10]
5% travel 21 to 40 times per year. ^[10]
44% of European corporate travelers fly to visit with a customer. ^[10]
32% fly to visit another company office in a different city. ^[10]
Meals account for 21% of business travel spending, while airfares account for 17%. ^[10]
In the USA, personal cars are used for 81% of business trips. ^[10]
50% of European corporate business trips are for parties of two or more. ^[10]
26% of European business travelers report a direct connection as the top factor influencing their decision when selecting flights. ^[10]
Other primary considerations were price (19%), convenience with existing schedules (23%), and airport location (20%). ^[10]
An estimated 28% of current business would be lost if business travel were suddenly cut off. ^[10]
However, only 13% of corporate travel managers actively measure trip success rate and trip ROI. ^[10]
80% of corporate travel managers believe that a standard system of measurement would positively impact corporate travel. ^[10]
81% of travel managers measure booking statistics like advance bookings, hotel attachment, and booking issues. ^[10]
Only 37% of travel managers measure travel engagement. ^[10]
94% of corporate travel managers rely on a TMC or travel agency for reporting. ^[10]
Only 61% of corporate travel managers use traveler surveys as part of their travel management metrics. ^[10]
59% of U.S. business travelers always book their hotel themselves and 30% usually book their hotel themselves. ^[10]
In another survey, 69% of business travelers report that they book travel themselves regardless of the type of booking. ^[10]
While desktop bookings still reign supreme, 79% of corporate travelers have completed a business trip booking on their mobile device. ^[10]
79% of travel industry businesses saw an increase in revenue when they provided live chat. ^[10]
80% of frequent business travelers feel that they deserve to make time for fun activities during most of their business trips. ^[10]
And fortunately, 79% of them feel that their boss agrees. ^[10]
86% of business travelers say that they know how to successfully manage their personal lives while away from home. ^[10]
61% of travel managers have a system in place to measure their traveler’s satisfaction. ^[10]
22% of business travelers would like travel suppliers to remember their personal details for the future. ^[10]
67% of travelers would like travel companies to make recommendations based on their previous preferences. ^[10]
Over 50% of travelers would appreciate real time notifications and for airlines to rebook their flights automatically. ^[10]
Post lockdown, the most significant factor for 70% of business travelers when booking airfares is flexibility. ^[10]
Other key variants are onboard sanitation (63%), flying direct (61%). ^[10]
European corporate travelers rank the most tiring aspects of business travel like so 27% say waiting time is the most tiring while 25% choose no direct flights, 22% say riding to and from the airport, 16% say early departure times or late arrivals and. ^[10]
10% say the flight itself. ^[10]
35% of European corporate travelers report that having to spend less time at the airport is the number one thing they wish they could improve. ^[10]
23% would like to spend less time on the way to the airport. ^[10]
26% want better availability of direct flights and the remaining 16% want greater flexibility with their schedule. ^[10]
75% of millennial business travelers think that traveling for work is a perk. ^[10]
65% of millennial business travelers see it as a status symbol. ^[10]
34% of surveyed employees revealed they have their most innovative ideas while traveling for work. ^[10]
When analyzing the data from 1624year old respondents, this number jumps to 53%. ^[10]
72% of millennial business travelers are satisfied with their ability to book business travel on a third. ^[10]
28% of millennial business travelers book hotels directly on a hotel’s website. ^[10]
10% book hotels through an OTA like Expedia. ^[10]
7% book with a third party reseller like Kayak. ^[10]
14% book with a travel agent. ^[10]
43% of millennials have extended their business travel trip for leisure. ^[10]
78% of millennials have purposefully carved out personal time during a business trip. ^[10]
57% of companies have a policy in place for employees who wish to extend their business trip with vacation time. ^[10]
Millennial men are twice as likely to believe they should avoid having fun on a business trip, 41% versus 20%. ^[10]
Bleisure trips grew 20% from 2016 to 2017. ^[10]
More than 40% of business trips are extended for leisure purposes. ^[10]
Bleisure travelers are typically frequent business travelers 32% of bleisure travelers travel for work once or twice per month. ^[10]
43% of trips for these types of events will turn into bleisure trips, while 24% of trips for team offsite meetings and 9% of sales trips will be a bleisure trip. ^[10]
84% of bleisure trips that are less than three days take place in one city, while 20% of bleisure trips that are longer than three days take place in more than one city. ^[10]
66% percent of bleisure travelers say it’s because they like the destination and want to explore it. ^[10]
51% said they turn business trips into bleisure trips based on the proximity to the weekend. ^[10]
Each year, the proportion of business travel spend grows by about .05%. ^[10]
In 2017, the most recent available year, business travel accounted for 30% of all travel spend in the U.S. ^[10]
While business travelers typically make up just 12% of all flyers, they are twice as profitable to airlines because they are loyal and use frequent flier programs, buy amenities like extra legroom, and also book more flights with less notice. ^[10]
Each year 19% of U.S. travelers will board a first class flight for leisure. ^[10]
Meanwhile, 20% of US travelers will fly first class for a business trip in the span of one year. ^[10]
60% of companies have acorporate travel policyin place, and 50% of companies allow travelers to book using any method they choose. ^[10]
46% of business travelers have booked hotels on consumer sites because they found a better price. ^[10]
52% of employees feel their organization’s corporate travel policy moderately aligns with the company’s wider culture. ^[10]
Only 69% of business travelers feel they can comply with their organization’s corporate travel policies. ^[10]
Anadvanced booking solutioncan assist organizations in raising their compliance to 100% through powerful automation systems. ^[10]
Let’s start with a statistic right away travel and tourism accounts for 10.4% of global GDP, and nearly 10% of jobs. ^[0]
In Q2 2020, US airlines reported a greater than 90% reduction in business travel. ^[0]
Company travel managers report business trip spending to be between 5 15% of 2019 levels. ^[0]
Estimates in June predicted that global airline revenue will fall by $419bn USD in 2020. ^[0]
Business travel spending was expected to grow 7.1% in 2018, and top $1.7tn USD by 2024. ^[0]
76% of those travelers who fly do so to meet a client or visit an outof. ^[0]
30% of business flyers take wing once per month, while 62% only travel once per year by plane. ^[0]
30% of workers (and 43% of Indians). ^[0]
Apparently, 39% of Millennial and Gen Z workers wouldn’t accept a job that doesn’t let them travel. ^[0]
In one survey, 90% of respondents said that business travel is essential to company growth. ^[0]
And a staggering 92% of business travelers enjoy their quality of life while traveling for work. ^[0]
90% wanted to continue travelling for business for the rest of their career. ^[0]
57% of travelers want to use a single app to plan, book, and track travel. ^[0]
But 50% of business travelers don’t use the travel booking solution provided by their company. ^[0]
Google / PhocusWright Over 70% of travelers in the U.S. always use their mobile phones while traveling. ^[0]
In one survey, more than 50% of travelers say they don’t always follow company policy when booking. ^[0]
When asked why, 37% say the reason is convenience, 35% say price, and 26% say that the prescribed travel brands are not practical for a particular trip. ^[0]
And only 23% of business travelers say that meeting company policy is the top priority when booking a hotel. ^[0]
Only 62% of business travel bookings in the U.S. comply with company policy. ^[0]
48% of corporate travelers say that the most important aspect of a travel program is the ability to book for themselves. ^[0]
49% of global business travelers aren’t able to book far enough in advance to meet company policy. ^[0]
In fact, 23% of business travelers wait until the week before departure to book domestic trips. ^[0]
AirBnb for Work makes up 15% of all AirBnb bookings. ^[0]
But 79% of companies have not incorporated AirBnb into their booking procedures, and 54% have no plans to do so. ^[0]
60% of AirBnb work trips involve more than one guest. ^[0]
In fact, Uber now accounts for 11% of entries in American expense reports. ^[0]
For ridesharing business travel, Uber accounts for 74% of all trips, while Lyft makes up 19%. ^[0]
Amazingly, taxis now only represent 7% of ride hailing trips in the US. ^[0]
Business travel accounts for 22.2% of travel and tourism’s contribution to European GDP. ^[0]
In 2017, 58% of nights spent by non EU residents in Europe were spent in France, Italy, Spain, and the United Kingdom. ^[0]
Western Europe overall saw 4% growth over 2016 levels including 5.6% growth in Germany, 3.9% in France and 6.3% in Spain. ^[0]
Key details about the corporate travel industry in the U.K. Image source Office of National Statistics Business travel to and from the U.K. actually decreased 0.7% in 2017. ^[0]
Over 40% of business trips in the past year also include a leisure portion. ^[0]
69% of Asian work travelers are given freedom to choose their airline or hotel. ^[0]
About 10% of all business trips are designated “bleisure trips.”. ^[0]
49% of business travelers choose to extend trips to spend more time in a destination. ^[0]
70% of 25 to 35 year olds desire to extend corporate trips for leisure reasons. ^[0]
“Bleisure” travel was up 20% in 2017. ^[0]
40% of 2017 bleisure trips were for workers in manufacturing, tech, or financial services. ^[0]
57% of companies allow employees to extend business trips as part of their travel policies. ^[0]
80% of business travelers set aside personal time while traveling for work. ^[0]
But 38% of travelers think that shouldn’t tell their boss about these bleisure aspects. ^[0]
saw a 45% increase in 2017, while EMEA was up 46%. ^[0]
Business travel statistics show that about 30% of job seekers are ready to accept lower paid jobs if they include business trips. ^[1]
According to the Global Business Travel Association, 1.3 million business trips are taken in the US every day. ^[1]
Almost 10% of business trips can be categorized as “bleisure” trips. ^[1]
Although business travel is on the rise, only 60% of companies actually have a corporate travel policy. ^[1]
While business travelers account for only 12% of flight tickets, they generate roughly twice as much money per person for airlines as non. ^[1]
Annual global business travel costs are set to rise to $1.7 trillion by 2024, according to what was then the National Business Travel Association. ^[1]
However, while most countries are spending more on business travel, the UK is going backward; there was a 3% decline in outbound business trips in 2018 due to concerns about Brexit. ^[1]
From 2017 to 2018, there was a 3% decline in outbound business trips from the UK. ^[1]
26% of all business trips are one day long, according to international travel statistics. ^[1]
Travelers are growing up quickly too; 40% of millennials now travel for work, and many choose jobs specifically because of the opportunity to travel. ^[1]
According to Bureau of Transportation statistics, 77% of people traveling for work are men. ^[1]
Although some sites claim that 47% of business travelers are women, according to the American Travel Bureau, the actual proportion of women travelers is just 23%. ^[1]
Nearly 40% of millennials travel for business. ^[1]
Travelers aged 18 to 29 take 16% of all business trips. ^[1]
55% of millennials prefer to prolong their business trips in order to have more time to experience new places and learn new things. ^[1]
Typically, companies’ business traveling budgets are distributed like this meals (21%), flights (17%), miscellaneous expenses (17%), and accommodation (13%). ^[1]
5% of total business travel costs go toward cell phones, while only 3% are spent on taxi services. ^[1]
About 405 million long distance business trips are made each year in America, according to US travel statistics. ^[1]
81% of all business trips are taken by car, while 16% are taken by plane. ^[1]
Distance plays an important role in determining which mode of transport should be used; 97% of short trips are taken by vehicle. ^[1]
Almost 10% of business trips can be categorized as bleisure trips. ^[1]
Nearly 60% of businesses support bleisure trips by encouraging employees to extend their business trips. ^[1]
Nearly 50% of business travelers extend their trips to visit other countries or cities. ^[1]
Traveling for work is the main reason about 30% of people would choose a lower. ^[1]
40% of business travelers don’t follow their companies’ travel policies. ^[1]
The travel agency industry in the US is likely to make $17.3 billion USD in revenue by 2020. ^[2]
Further research suggests that many people, including over 50% of millennials are inclined to hire experts when planning trips. ^[2]
When booking air travel, 43% of people prefer to book through agents. ^[2]
The number of full time travel companies in the U.S. plummeted from a high of 124,000 in 2000 to roughly 74,000 in 2014 according to the Bureau of Labour Statistics. ^[2]
The number has bounced back up to 81,700 today but the government projects a further 12% decline by 2026. ^[2]
For this reason, commission acquired from associates makes up 78% of the revenue in this industry. ^[2]
According to the 2015 Census, there are 105,085 travel agencies in the U.S. ^[2]
66% of travellers say that their agent helped them avoid costly inconveniences and mistakes. ^[2]
55% of travellers have said that they must have sought out information from too many sources before deciding. ^[2]
55% of Millennials are inclined to hire travel experts to help with planning their trips, while only 28% of Baby Boomers say the same. ^[2]
33% of Millennials are planning to hire travel agents in the next two years. ^[2]
Agent numbers increased by 10.3% from 2014 to 2016, yet the Bureau of Labour Statistics still forecasts a decline. ^[2]
As of January 2019, travel network Virtuoso has 17,500 advisers, up 15% year over year. ^[2]
64% of Virtuoso’s growth comes from new advisers joining existing agencies. ^[2]
The consolidated dollar value of airline tickets sold in the first half of 2019 by US travel agencies increased by 3.38%. ^[2]
In the first half of the year, there was a 2.4% increase in passenger trips settled by ARC for US agencies for a total of 162 million. ^[2]
From 2014 – 2016 the number of agents increased by over 10%, while travel network Virtuoso reports a 15% year on year increase in advisers in 2019. ^[2]
The consolidated dollar value of airline tickets sold in the first half of 2019 by US travel agencies increased by 3.38%, suggesting increased ticket sales, or perhaps just increased ticket prices. ^[2]
In addition, agent, affiliate and local tourist office bookings also increased from 17.5% to 24.3% in the same time period. ^[2]
Of those who have been previously been on a cruise, 35% booked their most recent trip through an agent. ^[2]
Airline ticket sales through traditional agencies grew by 1.8% from August 2015 through to August 2016. ^[2]
Additionally, airline ticket sales through traditional agencies have seen a relatively recent increase of 1.8% from August 2015 – 2016. ^[2]
On average, 78% of travel agents’ revenue was made up by commission, with 22% generated by service charges. ^[2]
53% of agents did not charge a fee in 2018. ^[2]
The top 5 hosted agent service fees were for domestic air (55.7%), international air (51.5% FIT (28.7%), rail (15.9%). ^[2]
According to the 2018 Hosted Travel Agent Fee Report, the top hosted charges were for domestic air, international air, FIT , rail and air. ^[2]
This provides good insight into how they make their money, however, surprisingly 53% of agents did not charge fees in 2018. ^[2]
The average fee in 2016 for corporate air was $33 according to the ASTA Service Fee Report. ^[2]
63% of people say that the overall travel experience is improved by working with a travel company. ^[2]
66% believe travel operators help travellers avoid costly inconveniences and mistakes such as choosing the right airport. ^[2]
This is something that 55% of Millennials are taking advantage of as they strive for “transformative travel” that will change them for life. ^[2]
On average,companies spend 17% of their total travel budget on airfare. ^[11]
Of all business trips,more than 40%included a portion dedicated to leisure. ^[11]
Nearly half of business travelers (49%). ^[11]
$2.4bn Cruise & Travel Agency Franchises in the US Market Size in 2024 59.7% Cruise & Travel Agency Franchises in the US Market Size Growth in 2024 1.1% Cruise & Travel Agency Franchises in the US Annualized Market Size Growth 2017–2024. ^[4]
The process of online travel booking has moved firmly into the 21st century, with an estimated $817 billion worth of online bookings by 2020. ^[5]
An estimated 700 million people will make a booking online by 2024 83% of US adults want to book their trips online. ^[5]
72% of mobile bookings happen within 48 hours of last minute Google searches that include the words ‘tonight’ and ‘today’ 82% of all travel bookings around the world took place without human interaction in 2018. ^[5]
70% of all customers do their research on a smartphone. ^[5]
Of the 148 million online travel bookings in 2018, 82% occurred without any human interaction, via a mobile app or website. ^[5]
Mobile conversion rates are an abysmal 0.7%, compared to 2.4% for desktop conversion rates. ^[5]
Many hotels report conversion rates of around 2.2% for online sales, suggesting that mobile conversions are lagging far behind. ^[5]
Approximately 80% of all digital travel sales occur online, and 60% of people say their digital travel booking is their most expensive online purchase. ^[5]
One of the most telling statistics is that 90% of all travelers expect a personalized experience when they book a hotel. ^[5]
Current statistics indicate that over 90% of travelers will do their research online, and 82% will end up making their booking online as well. ^[5]
Most people who do their online travel research will do it on the desktop site, as only 23% of leisure travelers believe they can get the same hotel or flight deal on mobile, compared to desktop. ^[5]
Interestingly, the people who book their activities ahead of their trip will spend more on accommodation (47%) and travel (81%). ^[5]
TripAdvisor reported 224 million visits in one month alone and found that around 80% of all travelers will spend around four weeks researching a destination. ^[5]
More and more travelers are also becoming more conscious of their choices, with 55% saying they want to make sustainable travel choices. ^[5]
Another study showed that 70% of global travelers say they’d be more likely to book a hotel if they knew it was sustainable and eco. ^[5]
Approximately 72% of new customers won’t make a booking without doing some form of research, which often includes reading other reviews. ^[5]
15% of customers don’t trust businesses that don’t have reviews, while only 6% of people say they don’t trust customer reviews. ^[5]
Only 22% of people will leave a review without being asked, and this number shoots up to 80% when customers get encouraged by the company to leave feedback. ^[5]
Statistics show that an average of 95% of reviews will be positive, and only 5% negative. ^[5]
Almost 80% of users in the United States still prefer to use their desktop or laptop when making a booking. ^[5]
These statistics repeat all over the world; in France, 33% of travelers book using mobile, Germany 15%, and 25% in the UK. ^[5]
48% of US smartphone users will use their phones exclusively when planning and researching their trip. ^[5]
Some companies reported an increase from 41% to 60% of total bookings coming from mobile after the introduction of an app. ^[5]
Around 50% of users delete the travel app within a month of being downloaded. ^[5]
Although travel agencies can save travelers up to $452 and four hours of planning time per trip, only 24.3% of Americans use physical agencies to book their holiday. ^[5]
34% are happy to book their trip with an agent, and 60% are happy to pay more as long as they get the expertise they expect. ^[5]
The tourism industry landscape in 2020 is markedly different from last year, and 2021 will likely be drastically different as well. ^[5]
Guests that interacted with Rose spent up to 30% more money than similar guests who didn’t. ^[5]
Statistics show that over 70% of all travelers want to contribute to sustainable tourism, but experience several barriers to going through with their ideals. ^[5]
Many hotels worry that undertaking sustainable projects may impact their bottom line, but 67% of high income travelers say that they’d rather spend money on experiences than a better hotel room. ^[5]
Statistics show that over 90% of travelers want personalized online experiences. ^[5]
Currently, 77% of US airports and 71% of airlines have R&D projects in the works. ^[5]
“73% of global travellers intending to stay at least once in an eco friendly or green accommodation when looking at the year ahead.”. ^[6]
“Additionally, 70% of global travellers say they would be more likely to book an accommodation knowing it was eco friendly, whether they were looking for a sustainable stay or not.”. ^[6]
51% of US travellers said that once they decided to go on a trip, they would spend less than one week conducting research. ^[6]
Bookings made through agents, affiliates and local tourist offices also increased from 17.5% to 24.3% in the same time frame. ^[6]
We’ll talk more about in destination bookings further in our tours & activity insights chapter, but it’s worth mentioning that “near me” searches on Google Maps grew 150% over the past year showing that locals and travellers alike are using the search engine. ^[6]
“Gen Alpha, which refers to those born after 2010, is showing more signs of influencing family travel decisions and planning than previously thought, according to Expedia Group Media Solutions.”. ^[6]
52% of surveyors selected their mode of transport by the fatest option, and 34% selected based on the lowest cost. ^[6]
“Over half (56%). ^[6]
Dublin Airport claimed of it’s 31.5m estimated passengers in 2018, 57% were solo travellers. ^[6]
Business travelers make up 12% of an airline’s passengers, but they represent 75% of the profit. ^[7]
In a survey, 45% of respondents said that their company canceled most international business trips to the U.S. as a result of the pandemic. ^[7]
U.S. airlines reported a 90% reduction in business travel in Q2 2020. ^[7]
As of September 2020, China’s number of domestic passengers reached Corporate travel spending 98% of 2019 levels. ^[7]
The average business travel budget consists of money for lodging (34%), airfare (27%), meals (20%), and car rentals (19%). ^[7]
Domestic flights in the U.S. are 41% lower on average because of the COVID. ^[7]
70% of corporate travelers said that their most important consideration in booking airline tickets after COVID 19 is flexibility in cancellation and changing ticket conditions. ^[7]
This is followed by special measures to ensure onboard hygiene (63%), availability of direct flights (61%). ^[7]
Personal cars are often utilized for 81% of business trips. ^[7]
New demand for road trip travel has led car rental rates in the U.S. to decrease by approximately 15% in 2020. ^[7]
65% of users stopped using ridesharing services in the U.S. due to the COVID. ^[7]
40% of hotel guests are business travelers. ^[7]
In 2020, the average hotel room price dropped significantly by 32% to $186 per night compared to $274 per night in 2019. ^[7]
When it comes to accommodations, business travelers pay attention to quality (44%), trustworthiness (38%), convenience (40%), quietness (30%), affordability (28%), and coziness (28%). ^[7]
90.6% of corporate travel managers believe that business travel is crucial to company growth. ^[7]
On the other hand, 91.3% of business travelers said that business travel is crucial to company growth. ^[7]
79% of employees say that business travel experience has an impact on their overall job satisfaction. ^[7]
83% of employees say that business travel is a job perk. ^[7]
65% of travelers are willing to provide additional personal information to accelerate processing at the airport. ^[7]
22% of frequent travelers want travel companies to remember their personal data. ^[7]
67% of modern travelers expect brands to help them make good travel decisions based on previous travel information. ^[7]
55% of business travelers are willing to pay out of their own pocket to get upgrades for accommodations, car rentals, and airline seats. ^[7]
Travelers say that their experience can be improved using real time and accurate travel notifications (55%) and automatic flight rebooking (53%). ^[7]
A business travel report revealed that 79% of business travel managers say that partnering with travel management companies can lead to more efficient processes and higher savings. ^[7]
80% of corporate travel managers say that having a system of measurement can benefit corporate travel initiatives. ^[7]
98% of corporate travel managers say that the most important metrics to measure are traveler satisfaction, policy compliance, and savings and expenditures. ^[7]
These are followed by booking statistics (96%) and traveler engagement (90%). ^[7]
Bleisure trips have increased by 20% between 2016 and 2017. ^[7]
Business travelers enjoy exploring new places and cultures (41%) more than meeting with clients and teams (17%). ^[7]
80% of corporate travelers make sure to squeeze in fun activities while on a business trip. ^[7]
Almost half of the corporate trips (40%). ^[7]
82% of travelers expect support from their superiors when taking a break on business trips. ^[7]
This means including a budget for extracurriculars (74%) and giving them the option to bring a guest on the trip (38%). ^[7]
Moreover, they want to be provided with the flexibility to extend their trips for leisure (34%) and given a budget for exercise and similar lifestyle activities during the trip (24%). ^[7]
37% said that leisure activities should have an equal length as business activities during a corporate trip. ^[7]
60% of business travelers are male. ^[7]
Meanwhile, 50% are older than 45 years old. ^[7]
Employees go on business trips to attend conferences (62%), to meet with other companies for business planning (56%), for professional development (44%), to meet with coworkers in a different location (40%), and to pitch new products (30%). ^[7]
The top 10% of business travelers spend an average of 88 nights away from their homes per year. ^[7]
50% of business travelers from Europe go on trips alone. ^[7]
65% of business travelers who are millennials view corporate trips as a status symbol. ^[7]
56% of millennials create reasons to go on business trips. ^[7]
Moreover, 69% of them want to extend their trip for leisure. ^[7]
Also, 85% of them booked budget flights instead of choosing business class seats. ^[7]
78% of Millennials intentionally make time for leisure on business trips. ^[7]
60% of corporate travelers say they don’t understand the need for a company travel policy. ^[7]
27% of business travelers say that their company’s travel policy is ill. ^[7]
52% of employees say that their company’s travel policy only moderately aligns with their company culture. ^[7]
69% of business travelers comply with corporate travel policies. ^[7]
Business travelers often book accommodations outof policy because they are not close enough to the destination (37%) or because they found a better hotel within their per diem (37%). ^[7]
The most common issues that business travelers face are flight delays (65.7%), flight cancellations (31.9%), and paying for travel expenses with a personal credit card (30.5%). ^[7]
These were followed by their company’s tool not having the best booking rates (29.3%) and lack of support in resolving issues while traveling (23%). ^[7]
The most tiring aspects of business travel are the waiting time (27%) and having no direct flights (25%). ^[7]
In addition, travelers feel that the ride to and from the airport (22%), early or late departures/arrivals (16%), and the flight itself (10%). ^[7]
51% of passengers around the world used a smartphone or other device to check in online. ^[7]
27% of global passengers use an airline app to make last minute purchases such as an additional bag, upgrade, or lounge access. ^[7]
The majority of modern travelers (57%). ^[7]
57% of travelers want to have a mobile app that will let them track their luggage in real. ^[7]
31% of travelers say they like the idea of using voice activated assistants for their travel queries. ^[7]
66.5% of companies use an online expense reporting platform with a mobile solution. ^[7]
In light of the pandemic, 55.7% of corporate travel managers say that contactless payments have become a higher priority for their travel program. ^[7]
51% of corporate travelers believe that all business trip payments will be made via mobile devices in a few years. ^[7]
Ride hailing companies make up 70.5% of all ground transportation receipts for business trips. ^[7]
Usage of ride sharing apps like Uber and Lyft dropped between 70% to 80% due to travel reductions brought about by the pandemic. ^[7]
39% of U.S. consumers who previously used ride sharing plan to lessen their use of these services. ^[7]
81% of business travelers expect hotels to use virtual, receptionfree check in processes in the future. ^[7]
Meanwhile, 79% predict that using VR tech for accommodations will become the norm in the next 10 years. ^[7]
The majority of corporate travel managers (82%). ^[7]
55% of business travelers say they will allow employers to use GPS tracking to monitor their location during outof. ^[7]
41% expect travel brands to use AI to provide them with significant travel suggestions. ^[7]
At the outset of the pandemic, 98% of member countries of the Global Business Travel Association canceled international business tours, while 92% canceled all or most of their business trips. ^[7]
International business travel experienced a sharp decline of. ^[7]
In a survey, 24% of respondents said that their company is considering returning to domestic travel in one to three months. ^[7]
On the other hand, only 6% of respondents said that their company is considering returning to international business travel in one to three months. ^[7]
57% of business travelers are considering taking a trip in the next six months. ^[7]
Only 6% of people miss traveling for business, compared to 48% who miss travel to spend time with loved ones. ^[7]
Moreover, as of December 2020, 21% of travel managers report that they are not willing to travel for work. ^[7]
When the pandemic is over, 36% of people expect to travel less for work compared to pre. ^[7]
CWT research Two thirds of travelers pick window over aisle; 52% prefer missed flight over lost luggage. ^[7]
More than 40 percent of business trips are extended for leisure purposes. ^[7]
Newsroom North American Transborder Freight up 17.3% in 2024. ^[12]
Key stat31% of businesses have fully automated at least one. ^[8]
A 2020 global survey of business leaders from a wide cross section of industries conducted by McKinsey & Co. found that 66% were piloting solutions to automate at least one business process, up from 57% two years earlier. ^[8]
The percentage of companies that have fully automated at least one function, however, has grown more modestly, from 29% in 2018 to 31% in 2020. ^[8]
A case study conducted by consulting firm Elder Research found that forecasts during the four week study delivered a median accuracy rate of 88%. ^[8]
Key statIn early May 2020, U.S. employee engagement advanced to a new high of 38%.—Gallup Improving worker productivity is a top driver for technology investments, including automation. ^[8]
Overall, U.S. productivity growth clocked in at a paltry 1.4% between 2007 and 2019, according to the Bureau of Labor Statistics. ^[8]
In the manufacturing sector, growth has increased only 0.5% since the financial crisis, falling sharply from 4.4%. ^[8]
Among Millennials, 43% envision leaving their jobs within two years, while only 28% see themselves staying beyond five years, according to Deloitte. ^[8]
McKinsey estimates that, in about 60% of occupations, at least one third of workday activities could be automated. ^[8]
Key stat60% of retail respondents have implementation AI, up from 35% during the prior year, making it the industry with the sharpest increase.—McKinsey Advances in AI and machine learning are key enablers of BPA. ^[8]
Among its key findings 63% of those that have implemented AI say that it contributed to increased revenues. ^[8]
58% embedded at least one AI element into a process or product, up from 47% in 2018. ^[8]
30% incorporated AI across business units, an increase from 21%. ^[8]
Since the outbreak, McKinsey found that 88% of finance and insurance executives and 76% of those in IT have accelerated their implementations of automation and artificial intelligence. ^[8]
27% Capture and apply knowledge that is hard to otherwise attain 26% Apply automation to reduce headcount 24%. ^[8]
Digitization and a focus on streamlining business processes is accelerating demand for modern workflow automation management systems, which Grand View expects to show a CAGR of 27.7% through 2025. ^[8]
Key stat64.8% of businesses planned to invest more than $50 million in big data and AI initiatives in 2020, up from 39.7% in 2018.—New Vantage Partners. ^[8]
A recent executive survey from New Vantage Partners shows that 65% of businesses planned to invest more than $50 million in big data and AI initiatives in 2020, up from 40% in 2018. ^[8]
While only 38% have created data driven organizations, 27% have successfully created “data cultures” within their companies. ^[8]
91% cited people and process challenges as the largest barriers to evolving into data. ^[8]
Key stat88% of corporate controllers expect to implement RPA in 2021, though many are hesitant to use it for financial reporting.—Gartner. ^[8]
RPA could save finance teams 25,000 hours of avoidable rework from human errors, at a cost savings of $878,000, according to research firm Gartner. ^[8]
Still, a study found that only 29% of chief accounting officers surveyed are using RPA for financial reporting. ^[8]
Key stat25% of companies are using AI to screen resumes or job applications.—Littler. ^[8]
Investments in HR technology will soar between 2020 and 2024, according to a report by Gallagher, an insurance brokerage, risk management and consulting firm. ^[8]
More than two thirds, 69%, of HR execs surveyed said they will expand or replace their HR systems by 2024. ^[8]
According to the findings Just 15% have holistic HR technology strategies aligned with their corporate goals. ^[8]
Still, 35% have implemented new HR technology with success since 2018. ^[8]
29% use more than 75% of the capabilities provided in their systems. ^[8]
Most, 69%, say they are not using these systems in their recruiting or hiring processes, for example. ^[8]
It appears that companies are listening Among the 600 HR and IT executives PwC surveyed, 74% expect to increase HR technology spending. ^[8]
Likewise, 72% said their core HR applications will be cloud based by the end of 2020. ^[8]
Beta 2.14 52. ^[13]
Float 8118.31M % held by insiders. ^[13]
117.54% % held by institutions 126.71% Shares short. ^[13]
Trailing annual dividend yield 30.00% 5 year average dividend yield 4N/A Payout ratio 40.00% Dividend date. ^[13]

I know you want to use Travel Management Software, thus we made this list of best Travel Management Software. We also wrote about how to learn Travel Management Software and how to install Travel Management Software. Recently we wrote how to uninstall Travel Management Software for newbie users. Don’t forgot to check latest Travel Management statistics of 2024.

Reference

spendesk – https://blog.spendesk.com/en/business-travel-statistics.
smallbizgenius – https://www.smallbizgenius.net/by-the-numbers/business-travel-statistics/.
condorferries – https://www.condorferries.co.uk/travel-agency-statistics.
ibisworld – https://www.ibisworld.com/global/market-size/global-travel-agency-services/.
ibisworld – https://www.ibisworld.com/industry-statistics/market-size/cruise-travel-agency-franchises-united-states/.
stratosjets – https://www.stratosjets.com/blog/online-travel-statistics/.
trekksoft – https://www.trekksoft.com/en/blog/65-travel-tourism-statistics-for-2019.
financesonline – https://financesonline.com/business-travel-statistics/.
netsuite – https://www.netsuite.com/portal/resource/articles/business-strategy/business-automation-statistics.shtml.
statista – https://www.statista.com/topics/1859/travel-agencies/.
travelperk – https://www.travelperk.com/blog/business-travel-statistics/.
jtbbusinesstravel – https://jtbbusinesstravel.com/business-travel-statistics/.
bts – https://www.bts.gov/.
yahoo – https://au.finance.yahoo.com/quote/CTD.AX/key-statistics/.

How Useful is Travel Management

One of the primary benefits of travel management is cost control. By centralizing the booking process and negotiating with vendors, organizations can secure better deals on airfare, hotel accommodations, and car rentals. This not only helps in reducing costs but also ensures that employees adhere to the company’s travel policy.

Moreover, travel management systems provide visibility and transparency into travel expenses, allowing organizations to track and analyze spending patterns. This data can be leveraged to identify cost-saving opportunities, benchmark against industry standards, and make informed decisions about future travel expenditure.

Aside from cost control, travel management also helps in ensuring compliance and duty of care. Many organizations have strict policies in place to ensure that employees adhere to safety protocols while traveling. By centralizing the booking process, travel managers can implement these policies effectively and ensure that employees are aware of the necessary safety precautions.

Furthermore, with the increasing emphasis on corporate social responsibility, travel management can contribute to sustainability efforts. By reducing unnecessary travel, opting for eco-friendly accommodations, and promoting alternatives such as virtual meetings, organizations can minimize their carbon footprint and demonstrate a commitment to environmental stewardship.

Travel management is also instrumental in enhancing employee productivity and satisfaction. By streamlining the booking process and providing access to preferred vendors, organizations can ensure that employees have seamless travel experiences. This, in turn, boosts morale and job satisfaction, as employees feel supported and valued by their organization.

Additionally, travel management plays a vital role in risk management and emergency response. In the event of a crisis or natural disaster, organizations can quickly locate employees, communicate safety protocols, and ensure their well-being. This level of preparedness is essential in today’s volatile global landscape, where travel disruptions and emergencies are becoming increasingly common.

In conclusion, travel management is a multifaceted function that encompasses cost control, compliance, sustainability, employee satisfaction, and risk management. It is a critical component of organizational operations that can drive efficiency, savings, and strategic decision-making. By investing in travel management systems and processes, organizations can better navigate the complex realm of business travel and achieve their overarching goals.

In Conclusion

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Travel Management Statistics 2024 – Everything You Need to Know