ZenBusiness Review | Is It Right for Your Business?

Steve Bennett
Business Formation Expert  |   Fact Checked by Editorial Team
Last updated: 
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When starting a Limited Liability Company, navigating the legal requirements and procedures can be daunting, confusing, and time-consuming. This is where ZenBusiness steps in. ZenBusiness is an innovative online platform that helps make starting, running, and maintaining your business a breeze. They provide affordable and reliable services, helping thousands of aspiring entrepreneurs realize their dreams of developing their companies. In this article, we will take an in-depth look at the services provided by ZenBusiness, the costs involved, customer experience, and more.

In this ZenBusiness Review, we’ll explore the various aspects of the company’s services, how it compares to competitors, and if it’s the right choice for your business formation needs. Without further ado, let’s dive in!

Below is a detailed video review of ZenBusiness. You must watch it before you decide to purchase their services. Read further to learn more about ZenBusiness and its services.

ZenBusiness Review: A Quick Summary

Pros 👍

  • User-friendly interface
  • Affordable pricing plans
  • Comprehensive business formation services
  • Excellent customer support
  • Free registered agent service for the first year

Cons 👎

  • Limited customization options
  • No free registered agent service after the first year
  • Lack of access to legal services

Overall Rating: (4 out of 5)

ZenBusiness is a reliable and efficient business formation service that provides its clients with excellent support and comprehensive services. Its user-friendly interface and affordable pricing plans make it an attractive option for entrepreneurs looking to establish their businesses quickly and easily. However, its limited customization options and lack of access to legal services may be a drawback for some.

What is ZenBusiness?

ZenBusiness is an Austin, Texas-based company founded in 2015 by Ross Buhrdorf. The company aims to simplify the process of forming a Limited Liability Company for individuals and small businesses by offering an intuitive online platform. ZenBusiness covers everything from filing the appropriate documents to providing registered agent services and ensuring compliance with state regulations.

zenbusiness

Aside from other Best LLC Formation Services, ZenBusiness offers services such as an operating agreement template, EIN application assistance, annual reports, business licensing, and much more. With competitive prices and impressive customer service, ZenBusiness has attracted attention from publications like Forbes and Entrepreneur, receiving high ratings.

ZenBusiness Plans and Pricing

ZenBusiness offers three-tier pricing to cater to various business needs: Starter, Pro, and Premium. Each tier offers several features, and the pricing increases as you move up the tiers. Here’s a breakdown of what each plan has to offer:

zenbusiness prices

Starter Plan

$0 + Additional State Fees (Tax deduction may apply)

The ZenBusiness Starter Plan is designed for entrepreneurs just beginning their business journey and looking for basic coverage in the LLC formation process. Priced at $0 per year (plus state fees), the Starter Plan offers essential services to help new business owners establish and maintain their LLCs. Here’s a breakdown of what the Starter Plan includes:

  • Name Availability Search: ZenBusiness thoroughly searches your chosen business name within your state to ensure it is not already taken or too similar to an existing business name. This protects you from potential legal disputes and trademark infringement issues.
  • Standard Filing Service: In keeping with the state’s requirements, ZenBusiness prepares and submits all necessary documents to register your LLC. The standard filing service ensures a more seamless registration process with fewer errors or complications.
  • Operating Agreement Template: An operating agreement is not always legally required, but it is highly recommended for detailing the structure and operational guidelines of an LLC. With the Starter Plan, you’ll receive a customizable operating agreement template that helps you outline your LLC members’ roles, responsibilities, and ownership rights.
  • 100% Money-Back Guarantee: ZenBusiness offers a 100% money-back guarantee to ensure customer satisfaction. If unsatisfied with their service, you can request a refund within a specified period.

Registered Agent Service: A registered agent is a mandatory requirement for any LLC, as they are responsible for receiving and forwarding legal notices, tax documents, and other important correspondence on behalf of your business. The ZenBusiness Starter Plan does not provide a registered agent service. Users must get it separately.

The ZenBusiness Starter Plan is a cost-effective and comprehensive solution for those initiating their LLC formation process. It offers the necessary features and services to establish your business on a firm legal foundation. As your business grows and evolves, ZenBusiness also provides more advanced plans (Pro and Premium) to cater to your evolving needs.

Pro Plan

$199/year (plus state fees)

The ZenBusiness Pro Plan is tailored for entrepreneurs seeking more comprehensive services and features in their LLC formation process. Priced at $199 per year (plus state fees), the Pro Plan offers additional features that help manage your business’s legal, regulatory, and compliance requirements more efficiently. This plan includes everything from the Starter Plan plus the following:

  • Faster LLC Filing: The Pro Plan expedites registering your company, ensuring a quick turnaround time for forming your LLC. This can be particularly valuable if you want to start your business operations immediately.
  • Employer ID Number (EIN): An EIN is a unique identification number the Internal Revenue Service (IRS) assigns to your business. Tax reporting, hiring employees, and opening business bank accounts are essential. With the Pro Plan, ZenBusiness assists you in applying for and obtaining this important number.
  • Worry-Free Compliance Service: Staying compliant with state regulations is crucial to keep your business in good standing. The Worry-Free Compliance service monitors your LLC’s annual report deadlines and sends timely reminders to prevent penalties or fines. Additionally, ZenBusiness will file up to two amendments per year if any changes need to be made to your filed documents.
  • Banking Resolution Template: To open a business bank account, banks often require a “banking resolution” document specifying the company’s authorized signatories. ZenBusiness’s Pro Plan includes a banking resolution template, making displaying this information easier and opening a bank account for your LLC.

The ZenBusiness Pro Plan offers a more comprehensive package for entrepreneurs seeking extra support and features in their LLC formation process. With its focus on expediency, compliance, and EIN registration, this plan is an excellent choice if you require additional assistance managing your growing business’s legal and administrative aspects.

Premium Plan

$349/year (plus state fees)

The Business Premium Plan is designed for businesses seeking the highest level of service and features from their LLC formation process. Priced at $349 per year (plus state fees), the Premium Plan goes above and beyond the offerings of the Starter and Pro Plans, providing a comprehensive suite of services that cater to every aspect of forming and maintaining a successful LLC. This plan includes everything from the Pro Plan plus the following enhancements:

  • Expedited LLC Filing: With the Premium Plan, ZenBusiness provides its fastest filing speed, ensuring your company registration is completed in the shortest possible time, according to each state’s turnaround time. This can greatly benefit you if you start your business operations immediately.
  • Domain Name Registration: A strong online presence is crucial in today’s business landscape. With the ZenBusiness Premium Plan, you’ll receive a one-year domain name registration, allowing you to secure your chosen web address and protect your brand online.
  • Business Email: The Premium Plan includes a professional email address matching your domain name. This bonus feature adds credibility to your company, allowing you to communicate with clients and partners using a branded email address.
  • Business Website: Besides securing your business domain name, the Premium Plan offers an easy-to-use website builder and hosting service. This enables you to quickly create and maintain a professional website without needing advanced technical skills. A user-friendly website fosters client trust and helps establish your brand’s online presence.

In summary, the ZenBusiness Premium Plan offers a comprehensive suite of services designed to meet the demands of growing businesses that require advanced features and speedy results. From expedited filing and EIN registration to domain name registration and a professional website, the Premium Plan provides a complete solution for entrepreneurs seeking the utmost in service and convenience from their LLC formation process.

Add-ons Offered by ZenBusiness

ZenBusiness offers several add-ons to help you customize your order and tailor your business formation experience to your needs. Here are the add-ons offered by ZenBusiness:

  • Business License Report- $99
  • Registered Agent Service – $99
  • Business Document Templates Library- $99
  • New York Publication- $200 + publication cost
  • Filing Amendment- $100 + state fees
  • Certificate of Good Standing- $100 + state fees
  • Business Name Reservation- $50
  • Annual Report Filing- $100 + state fees

Services Offered by ZenBusiness

ZenBusiness offers services to simplify starting, maintaining, and growing your LLC. These services cater to individuals and small businesses seeking a user-friendly and affordable solution to manage their legal, regulatory, and compliance requirements. Here is an overview of the key services provided by ZenBusiness:

LLC Formation

ZenBusiness prepares and submits all necessary documents required to register your LLC. They also conduct a name availability search to ensure your proposed business name still needs to be taken in your state.

llc

Other formation services provided by ZenBusiness include:

  • Business Incorporation
  • Nonprofit Formation
  • Limited Partnership Formation
  • Sole Proprietorship to LLC conversion

Registered Agent Service

All LLCs are legally required to have a registered agent who receives and forwards important legal documents, tax notices, and other correspondence on behalf of the business. ZenBusiness provides registered agent services, ensuring you remain compliant with state regulations.

Employer Identification Number (EIN)

ZenBusiness assists you in applying for an Employer Identification Number, a unique identification number assigned to your business by the Internal Revenue Service (IRS). An EIN is essential for tax reporting, hiring employees, and opening a business bank account.

Operating Agreement

ZenBusiness offers a customizable operating agreement template that helps you outline your LLC members’ roles, responsibilities, and ownership rights. Although not always legally required, an operating agreement is highly recommended for your business’s smooth operation and management.

Worry-Free Compliance

This service helps ensure your business stays in good standing with state regulations. ZenBusiness actively monitors your LLC’s annual report deadlines, sends you reminders, and files up to two amendments per year if changes are required in your filed documents.

To keep your business compliant with federal, state, and local laws, ZenBusiness offers several essential services:

  • Employer Identification Number (EIN) application
  • Worry-Free compliance service
  • Annual report filing
  • Amendments, dissolutions, and withdrawals
  • Certificate of Good Standing

Business License Report

ZenBusiness provides a comprehensive report on your business’s necessary licenses and permits based on your industry and location. This service ensures you remain compliant with all licensing requirements.

Annual Report Filing

Many states require businesses to file annual reports to comply with state regulations. ZenBusiness can prepare and submit these annual reports on your behalf.

Certificate of Good Standing

If you must prove that your business complies with all state requirements, ZenBusiness can obtain a Certificate of Good Standing on your behalf.

Domain Name Registration, Business Email, and Website Builder

The Premium Plan includes domain name registration, professional business email addresses, and a user-friendly website builder and hosting service. These features help you establish a strong online presence for your brand.

These services offered by ZenBusiness cater to various aspects of LLC formation, maintenance, and growth. By streamlining these processes through their platform, ZenBusiness allows entrepreneurs to focus on their core business activities while efficiently handling their legal and regulatory obligations.

How To Use ZenBusiness

To use ZenBusiness for starting and managing your business, follow these steps:

  1. Go to ZenBusiness to access their platform and services.
  2. Review their services, such as business formation, registered agent service, annual reporting, and more. Select the service(s) that best suit your needs.
  3. Review the pricing plans for the chosen service(s), and choose the plan that offers the features and support you require for your business.
  4. Click the “Sign Up” button to provide your personal information to create your ZenBusiness account. This will allow you to manage your services, monitor progress, and access important documents.
  5. Complete the required fields with accurate information about your new business, such as business name, entity type (e.g., LLC or Corporation), contact information, and other relevant details.
  6. Enter your payment information and complete the checkout process to purchase the selected plan and services.
  7. ZenBusiness will guide you through preparing and submitting the necessary documentation to the appropriate government agencies. Follow their prompts and provide all required information.
  8. Keep track of the progress of your business formation through your ZenBusiness account. They will update you on your submission status and notify you once your business is formed.
  9. Once your business formation is completed, you can view and download your essential documents, operating agreements, and other resources from the ZenBusiness dashboard.
  10. Please take full advantage of the services and solutions offered by ZenBusiness to grow and manage your business, such as compliance management, registered agent services, tax advice, and connecting with their partner network.
  11. If you have any questions or issues, contact ZenBusiness’s Customer Support Team for assistance via phone, email, or chat. They will help you navigate any challenges and ensure your experience with their platform is smooth and successful.

Benefits of Using ZenBusiness

Using a ZenBusiness will give you advantages and benefits for your business, which are listed below:

  • Affordability: ZenBusiness is committed to providing cost-effective services, and its pricing reflects this. ZenBusiness is an affordable option for entrepreneurs compared to other business formation services.
  • User-Friendly Platform: You can be someone other than an expert in business or the legal environment. ZenBusiness’s platform is simple and easy to navigate, making every service accessible.
  • Great Customer Support: Their responsive customer support ensures that all doubts and questions get addressed efficiently.
  • Comprehensive Services: ZenBusiness offers a full range of services essential to small businesses, from formation and compliance to domain assistance and website creation.
  • Partner Network: ZenBusiness partners with companies like Xero and Bank of America to provide accountants, software, and other services necessary for your business.

Is ZenBusiness Worth It?

ZenBusiness is worth considering for entrepreneurs and small business owners looking to start or maintain their business entities. The platform offers a range of valuable benefits, including affordable pricing plans, swift processing times, and comprehensive compliance management services. ZenBusiness’s user-friendly interface and excellent customer support make it easier for users to navigate the complexities of business formation and management.

ZenBusiness’s digital document storage, customizable document templates, and access to essential resources, such as banking and marketing services, contribute to its overall value. The platform’s scalability support and trustworthy reputation further solidify it as a reliable and worthwhile choice for those seeking to streamline their business formation and maintenance processes.

Customer Service and Support Testimonials

ZenBusiness has built a reputation for providing excellent customer service. As a company specializing in small business formation, ZenBusiness’s mission is to ensure entrepreneurs feel supported in their journey. In case of issues, ZenBusiness provides numerous resources, including their help center, online chat, email support, and phone assistance.

A crucial factor in the enjoyment of using online services like ZenBusiness would be their customer service and support quality. Let’s dive into some real-life testimonials from clients with firsthand experience with ZenBusiness’s customer service.

One user, Jessie, commended the ZenBusiness support team for being responsive, knowledgeable, and patient. She mentioned in her testimonial how the team guided her throughout the entire process of launching her e-commerce store:

“I’m so grateful for the assistance I received from ZenBusiness. From forming my LLC to getting my EIN, their customer service was top-notch. They answered all of my questions with patience and made me feel supported every step of the way.”

Another testimonial comes from Steven, a small business owner. He pointed out that, apart from the seamless platform, ZenBusiness genuinely cares about the success of its customers:

“ZenBusiness is not only a fantastic platform but a resource that truly wants to see your business succeed. Their support team went above and beyond in providing guidance and expertise. I never felt alone throughout the process.”

Below are some points frequently mentioned in customer support testimonials:

  • Responsive, timely assistance
  • Knowledge and expertise in business formation
  • Empathy and genuine care for the customer’s success
  • An easy-to-navigate platform that simplifies processes

As you can see, many users praised ZenBusiness for their stellar customer support. They prioritize making customers feel at ease, especially when venturing into the complex world of business formation. With such quality service, clients can focus on what truly matters—growing their businesses.

Finally, Sara’s testimonial encapsulates what sets ZenBusiness’s customer service apart from similar service providers. She established her second business with ZenBusiness after having a dissatisfactory experience with a different LLC formation service. Her kind words say it all:

“I had a poor experience with another company when I started my first business. Thankfully, I discovered ZenBusiness for my second venture. Their customer service is unmatched! They were prompt, informative, and genuinely cared about my success. I’ll never use another formation service again!”

In conclusion, ZenBusiness’s customer service and support have garnered rave user reviews, solidifying its reputation as a reputable and trustworthy service in business formation. Their team’s dedication to customer satisfaction truly sets them apart.

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ZenBusiness Review Summary

ZenBusiness is a reputable and reliable platform for entrepreneurs and small business owners seeking assistance starting and managing their businesses. The platform offers budget-friendly pricing plans and swift processing times, making it an attractive option for those looking to save time and money during business formation.

One of the platform’s key strengths is its user-friendly interface and dashboard, simplifying the process of compliance with legal requirements. Additionally, ZenBusiness provides dedicated customer support, ensuring users receive guidance and help with any questions or issues that may arise.

Another significant advantage of ZenBusiness is its comprehensive compliance management services, which help businesses maintain good standing with the state. The platform provides secure digital document storage, customizable templates, and access to valuable resources like banking and insurance services.

Despite being relatively new to the market, ZenBusiness has quickly established a solid reputation for delivering high-quality services and excellent customer support. ZenBusiness is a worthwhile option for entrepreneurs and small business owners looking for a streamlined and effective business formation and management solution.

Who is ZenBusiness?

ZenBusiness is an online legal services company that provides LLC formation, registered agent services, and other legal documents for small businesses.

How much does ZenBusiness charge for LLC formation?

ZenBusiness LLC formation packages start at $0, plus state filing fees.

Can ZenBusiness help me form an LLC?

Yes, ZenBusiness offers LLC formation services.

What sets ZenBusiness apart from other online legal services?

ZenBusiness stands out for its affordable pricing, personalized customer service, and business services beyond LLC formation.

Does ZenBusiness offer registered agent services for LLCs?

ZenBusiness offers registered agent services for LLCs to ensure legal documents are properly delivered.

Is ZenBusiness reliable for LLC formation?

ZenBusiness has helped thousands of individuals and businesses create legal documents, including LLC formation.

How long does it take for ZenBusiness to form an LLC?

ZenBusiness’s standard turnaround time for LLC formation is 3-4 weeks, but it also offers expedited processing options for an additional fee.

Can ZenBusiness provide legal advice for my LLC?

ZenBusiness offers legal advice and document review services for an additional fee.

Does ZenBusiness offer customer support for LLC formation?

ZenBusiness offers customer support by phone, email, or chat to answer any questions about its various services.

Can I change my LLC name to ZenBusiness?

Yes, ZenBusiness offers LLC name change services.

Can I cancel ZenBusiness’s LLC formation service?

Yes, but it may depend on the timing of your refund request. ZenBusiness offers a satisfaction guarantee for its LLC formation service.

Can ZenBusiness help me create an operating agreement for my LLC?

ZenBusiness offers legal document preparation services, including operating agreements for LLCs.

What other services does ZenBusiness offer in addition to LLC formation?

ZenBusiness also offers registered agent services, annual report filing services, operating agreement templates, and more.

How does ZenBusiness’s customer service compare to other online legal services?

ZenBusiness is known for its personalized customer service and reputation for being responsive and helpful to customers.

Does ZenBusiness offer any discounts for its LLC formation services?

Yes, ZenBusiness often offers discounts and promotions for its LLC formation services.

Can I use ZenBusiness to form an LLC in a different state than where I reside?

Yes, ZenBusiness can help you form an LLC in any state where it is authorized to do business.

How long has ZenBusiness been in business?

ZenBusiness was founded in 2015 and has helped many small businesses with their legal needs.

Can I use ZenBusiness to form an S Corporation?

Yes, ZenBusiness offers S Corporation formation services and other business entity types.

Does ZenBusiness have any drawbacks to using its LLC formation service?

Some people have reported that ZenBusiness can take longer than other services to complete LLC formation and that some features, like rush filing and registered agent services, can be expensive.

How to Use Zenbusiness

ZenBusiness is an online platform that offers a variety of services to help entrepreneurs and small business owners streamline the process of starting and managing their business. From registering your business entity to obtaining necessary licenses and permits, ZenBusiness can take care of all the tedious tasks for you, so you can focus on building and growing your business.

One of the key features of ZenBusiness is its user-friendly interface. The platform is designed to be easy to navigate, with clear instructions and helpful prompts to guide you through each step of the process. Whether you’re registering a new business or making changes to an existing one, ZenBusiness makes it simple and straightforward.

Another benefit of using ZenBusiness is its affordable pricing. Starting a business can be expensive, and many entrepreneurs are looking for ways to cut costs wherever they can. ZenBusiness offers a range of pricing plans to suit different needs and budgets, making it accessible to entrepreneurs of all kinds.

In addition to its ease of use and affordability, ZenBusiness also offers excellent customer service. Starting a business can be overwhelming, and it’s important to have a support system in place to help you navigate any challenges that may arise. With ZenBusiness, you can reach out to their team of experts at any time for guidance and support, ensuring that you have the help you need to succeed.

One of the biggest advantages of using ZenBusiness is its commitment to compliance. Navigating the legal requirements of starting a business can be complicated, but ZenBusiness takes the guesswork out of the process by ensuring that all of your paperwork is filed correctly and on time. This can save you time and money in the long run, as errors and delays can lead to costly fines and penalties.

Overall, ZenBusiness is a valuable tool for entrepreneurs and small business owners who are looking to simplify the process of starting and managing their business. With its user-friendly interface, affordable pricing, excellent customer service, and commitment to compliance, ZenBusiness is a reliable partner that can help you turn your business dreams into reality. Whether you’re just starting out or looking to expand your existing business, ZenBusiness can provide the support and resources you need to succeed.

Conclusion

ZenBusiness is an affordable, reliable, and friendly solution for entrepreneurs looking to form new businesses in the United States. They offer comprehensive services for starting and managing your business without the hassle and excessive stress. Their excellent customer support, simplified user experience, and transparent pricing make them a top choice for anyone starting a new business or managing an existing one. With ZenBusiness, you have a reliable partner in your journey as an entrepreneur.

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