Courier Statistics 2024 – Everything You Need to Know

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Are you looking to add Courier to your arsenal of tools? Maybe for your business or personal use only, whatever it is – it’s always a good idea to know more about the most important Courier statistics of 2024.

My team and I scanned the entire web and collected all the most useful Courier stats on this page. You don’t need to check any other resource on the web for any Courier statistics. All are here only 🙂

How much of an impact will Courier have on your day-to-day? or the day-to-day of your business? Should you invest in Courier? We will answer all your Courier related questions here.

Please read the page carefully and don’t miss any word. 🙂

Best Courier Statistics

☰ Use “CTRL+F” to quickly find statistics. There are total 150 Courier Statistics on this page 🙂

Courier Benefits Statistics

  • Over 60 percent of that same group also noted the time saving benefits and home delivery of online shopping was a key factor in making purchasing decisions as well. [0]

Courier Market Statistics

  • But by 2026, the global ePharmacy market will grow to over $177 billion (17.2% CAGR). [1]
  • A rise of 643% than the current market value. [1]
  • DoorDash pulled ahead of the competition in 2020 and currently has 57 percent of market share in the US, the second largest market for food delivery. [2]

Courier Software Statistics

  • For the time being, consumers’ preferred notification types are split between three key notification types, according to package tracking software company Route17. [3]

Courier Latest Statistics

  • Throughout the country, STAT Courier maintains exceptional results and customer satisfaction, demonstrated by our +95% on time delivery rate and 99.9% customer satisfaction rate. [4]
  • That’s why 10% of all retail sales were completed online in 2019. [1]
  • At least 82% of all global consumers have shopped online in the previous three months. [1]
  • That’s why 68% of all US consumers begin their search on Amazon. [1]
  • It’s one of the reasons Amazon.com has been able to generate $280.5 billion Amazon shares fell from 42% before the COVID 19 outbreak to 34% in April 2020. [1]
  • 72% of Amazon deliveries are fulfilled within 24 hours for all of their customers. [1]
  • That, and the ability to offer free shipping is why 79.8% of shoppers in the US choose Amazon. [1]
  • Other key factors include a broad selection of offers (68.9%), Prime membership (65.7%), and best pricing (49.2%). [1]
  • For example, 32% of the furniture in the US will be sold online and delivered to the customers’ homes by 2024. [1]
  • #33 By contrast, only 1% of total alcohol sales in the US are completed online. [1]
  • 41.7% of US consumers likely to purchase food online due to the Coronavirus. [1]
  • 61% of consumers don’t expect to spend more on grocery delivery due to the outbreak of COVID. [1]
  • But, 17% say they will buy more groceries online. [1]
  • And with a 25% yearover year growth , the food delivery industry will rise to $182 billion by 2024. [1]
  • In fact, 70% of all customer complaints with food delivery have to do with mismanaging the quality of service. [1]
  • The most common complaints are the food isn’t warm or fresh enough (17%), the delivery is late (16%), incorrect order (12%), and that customer service ignores notes or instructions (12%). [1]
  • On the other hand, 52% of delivery personnel cite food orders not being ready for pick up as their biggest complaint. [1]
  • This doesn’t prevent 79% of consumers choosing delivery over takeout if the restaurant is more than 3km away. [1]
  • #42 And even 34% of consumers usually pay up to $50 per delivery when ordering food online. [1]
  • That’s why 31% of people in the US use third party delivery services at least twice per week. [1]
  • 59% of thirdparty logistics companies in the US believe that last mile delivery is the most inefficient process in their supply chain. [1]
  • When it comes to healthcare and pharmacy delivery, only 1% of the total $275 billion in revenue came from online purchases. [1]
  • Innovations in Delivery 44% of businesses plan to increase their spending on technology in 2020. [1]
  • 51% of companies are willing to invest in automation due to the coronavirus, with eCommerce (66%), food and beverage (59%), and third party logistics (55%). [1]
  • 41% of supply chain professionals say that data analysis is their top priority for tech innovation. [1]
  • Cloud technology and IoT follow with 39%. [1]
  • #50 46.1% of professionals are taking the cloudfirst approach to manage delivery logistics 37% of companies have already adopted some form of AI in their dayto. [1]
  • But only 12% of supply chain professionals are successfully implementing AI in their operations. [1]
  • 43% of companies that adopt automation have seen significant or moderate help during the pandemic. [1]
  • 81% of supply chain professionals also see automation as the driving force behind reusable transportation packaging. [1]
  • #55 And another 16% of last mile delivery retailers and logistics providers mentioned electric vehicles among the most important next steps in the evolution of deliveries. [1]
  • Sustainable Delivery and the Environment 43% of shoppers in the UK are willing to look for an alternative if a company doesn’t offer sustainable delivery options. [1]
  • 60% of millennials shop online because they believe it leaves a smaller environmental footprint. [1]
  • 49% of companies have sustainable supply chain goals, but 35% of their competitors lack them completely, according to an MIT study. [1]
  • The number of delivery vehicles in the top 100 cities around the world will increase by 36% by 2030. [1]
  • As a result, emissions from delivery traffic will rise by 32% and from traffic congestion by 21%. [1]
  • #60 Innovative solutions, such as databased connectivity, dynamic scheduling, route optimization , and load pooling, could reduce CO2 emissions by 30%, congestion by 30%, and delivery cost by 25%. [1]
  • #61 90% of people in the US cite customer service as a major driving force when making a decision. [1]
  • 59% of consumers will never do business with a company after two or three negative experiences. [1]
  • 96% of all customers say customer experience is an important part of their loyalty to a brand. [1]
  • 13% of shoppers never return for another purchase if the delivery doesn’t arrive on time. [1]
  • #65 80% of customers cite convenience, speed, knowledgeable help, and friendly service as the most important elements of good customer experience. [1]
  • #66 86% of customers believe retailers should offer them the ability to choose the most convenient delivery option when ordering their goods. [1]
  • #67 47% of customers say the delivery option they want is sometimes, rarely, or never available to them. [1]
  • #68 61% of customers report that online retail companies have the delivery options that they want. [1]
  • 46% of directto consumer brands offer delivery options that customers want. [1]
  • #70 34% of consumers say long delivery time is the key reason to shop in physical stores instead of online. [1]
  • #71 46% of consumers abandon online shopping carts if the shipping time was too long or wasn’t provided. [1]
  • 86% of customers are willing to pay more for products and services, and buy more from companies that offer a great customer experience. [1]
  • 88% of consumers don’t mind paying for faster delivery. [1]
  • 81% of professionals say that their companies will mostly or completely compete in the future with others based on their customer experience. [1]
  • #75 Last mile delivery makes up 53% of all delivery operational costs #76 Organizations with optimized supply chains have 15% lower costs than companies that don’t focus on optimization. [1]
  • #77 Only 4% of companies have an agile organization. [1]
  • 37% of companies have started the process of building an agile delivery #78 Key initiatives in operational optimization like delivery management platforms can reduce costs up to 20% #79. [1]
  • 51% of supply chains see the lack of clarity on customer demand as the biggest issue stemming from COVID. [1]
  • The most common KPI for delivery logistics monitoring is daily performance (40%), closely followed by cost reduction (35%), as well as production service rate (29%) and inventory turn (28%). [1]
  • At 21.1%, visibility is the biggest challenge faced by delivery and supply chain professionals. [1]
  • It is closely followed by factoring consumer demand (19.7%). [1]
  • 48.4% of brick and mortar stores serve as distribution centres or depot locations within their supply chain. [1]
  • #85 53% of the total transportation cost comes from last. [1]
  • #86 Instore delivery pick up had a 554% YOY increase in May 2020. [1]
  • 30% of all online deliveries are returned by customers. [1]
  • By contrast, only 8.89% of purchases made in brickand. [1]
  • 92% of customers say they will continue to do business with a company if the return process is easy. [1]
  • On the other hand, 57% of consumers say returning an item is a complete hassle or the process could be easier. [1]
  • That’s why 62% of customers are willing to shop at your online store if they can return an item at your physical store. [1]
  • #92 67% of shoppers also check the return policy page before checking out their item and making a purchase. [1]
  • #93 And 58% of shoppers want a noquestions asked return policy, while 47% expect to see a return label on their purchase. [1]
  • The biggest reason customers cite for returning an item is receiving the wrong item (23%). [1]
  • This is followed by receiving an item that is different from their order (22%) and receiving a damaged item (20%). [1]
  • #96 79% of customers want free shipping with their return delivery, but only 49% of retail companies offer free return shipping. [1]
  • If you offer them a free return with their purchase, 27% of customers are willing to spend over $1,000. [1]
  • That is why 60% of retail companies consider reverse logistics an important asset of their organization. [1]
  • But only 32% have an effective solution for managing reverse logistics. [1]
  • 40% of US companies report their organizations to produce less waste as a direct result of their reverse logistics operations. [1]
  • #101 72% of companies admit that they don’t have a suitable platform that can support reverse logistics operations. [1]
  • 73% of consumers report they are shopping online more now than they did prior to the pandemic and 88% of people say they will continue to shop online even after a cure or vaccine is discovered1. [3]
  • According to GroupM, global retail eCommerce sales will rise to $7 trillion by 2024 (comprising 25% of all retail sales). [3]
  • In December 2020, Parcel Pending by Quadient processed nearly 4 million packages through our locker systems – a 46% increase compared to 20193. [3]
  • The Washington Post reported that, in the U.S., packages typically account for 5% of postal service delivery volume; during the COVID 19 pandemic, parcel delivery volume surged 70%4. [3]
  • Driven by online shopping, Royal Mail delivered 496 million parcels in the U.K. during the last 3 months of 2020 – a 30% increase in parcel delivery volume over the same period in 20196. [3]
  • 68% of U.S. shoppers surveyed by Digital Commerce 360 indicated they didn’t make a purchase at least half of the time when a retailer didn’t offer free home delivery8. [3]
  • Invesp reports that most consumers expect a liberal return policy and 79% of them expect free return shipping9. [3]
  • Out of those surveyed 46% ranked reliability among the top attributes influencing their likelihood of remaining loyal to a brand. [3]
  • 41% ranked fast/reliable delivery as one of their top considerations when shopping online. [3]
  • 31% ranked a good returns policy among their top considerations when shopping online. [3]
  • 56% of shoppers aged 1834 expect same. [3]
  • 61% of all respondents are willing to pay extra for same. [3]
  • According to Convey, 81% of retailers are planning to boost spending on more complex last mile logistics initiatives 12. [3]
  • And a majority of retailers (57%). [3]
  • The main reason for this was to meet consumer demand for increased delivery speed (70%). [3]
  • followed by balancing delivery costs with consumer expectations (49%) and offering innovative delivery solutions to remain competitive (35%). [3]
  • A forwardthinking courier company will try to get their on time delivery percentage closer to 90 or 100% to retain their B2C customers. [3]
  • 72% of those surveyed say COVID accelerated their company’s digital transformation by at least a year. [3]
  • 73% say the pandemic accelerated their company’s technology. [3]
  • while 90% of text messages are read within 3 minutes of receipt, they’re difficult to search and lose effectiveness if not sent at the right time. [3]
  • Customers returned an estimated $428 billion in products in 2020. [3]
  • The bulk of customer returns were online purchases (with a whopping 30% return rate). [3]
  • This led to a 37 percent growth in volume, with 20 billion parcels being shipped in the United States, and parcel revenueincreasing by 29 percent to 171 billion U.S. dollars in 2020. [5]
  • The state saw 3,801 coronavirus deaths between that date and Sept. 16 — 94% of them unvaccinated, according to an Indiana University Northwest analysis. [6]
  • But 85% of Kentucky residents who died of the coronavirus from March 1 through Sept. 22 were unvaccinated. [6]
  • It reports that almost every one — 97.9% — of the 877 residents younger than 65 who died of COVID. [6]
  • Even with the roughly 80% of older Vanderburgh County residents who have been vaccinated, the county’s overall rate of vaccination is still just 58.5% of those eligible. [6]
  • The average age of the 211 vaccinated Hoosiers who died between Jan. 18 and Sept. 16 was 80, according to state vaccination data. [6]
  • That’s 27% — nearly five times the proportion recorded during the NovemberJanuary COVID. [6]
  • 0% of the patients admitted have received at least 1 dose of the vaccine,” the local health system said by email. [6]
  • Available to download in PNG, PDF, XLS format 33% off until Jun 30th. [7]
  • Overall employment of delivery truck drivers and driver/sales workers is projected to grow 12 percent from 2020 to 2030, faster than the average for all occupations. [8]
  • Seven South Carolina counties have no hospitals and 11 counties don’t have a single OB GYN, according to the S.C. Office of Healthcare Workforce. [9]
  • Its proximity to Charleston County, where 121 OBGYNs were employed in 2016, likely contributed to its relatively low rate. [9]
  • In South Carolina, 42 percent of blacks are obese, compared with 29.6 percent of whites. [9]
  • No black babies died in the county in 2017, according to DHEC. [9]
  • Between early 2011 and 2013, the percentage of elective inductions in South Carolina dropped by half, according to a 2013 report. [9]
  • About 55 percent of all births in South Carolina are covered by Medicaid, Giese said. [9]
  • 73% of people reported that they were shopping online more in 2020 than they did in previous years. [0]
  • Of those respondents, 88% expect that they will continue to ship online at this new, higher rate. [0]
  • It’s estimated that before 2020, parcel delivery accounted for roughly 5% of the total volume handled by the postal service. [0]
  • 67% of survey respondents noted that they purchased clothing online, while 60% noted household items, 56% groceries, 51% cleaning supplies, and 49% electronics. [0]
  • It’s expected that ecommerce’s share of the pie will increase to 21.8% by 2024. [0]
  • This 20% drop off illustrates the importance and expectation that most consumers have when it comes to standard two. [0]
  • In fact, that same report found that early shoppers are expected to spend roughly 28% more than late shoppers. [0]
  • Furthermore, the report revealed 79% of consumers in Canada and 75% worldwide stated similar responses. [0]
  • Compare this statistic with over 75% of consumers desiring same day shipping and there is a significant gap. [0]
  • 25.9% of all Couriers are women, while74.1%aremen. [10]
  • The most common ethnicity of Couriers is White (57.4%), followed by Hispanic or Latino (21.5%) and Black or African American (13.0%). [10]
  • In 2021, women earned 99% of what men earned. [10]
  • The top 10% of highest paid Couriers earn as much as $43,000 or more. [10]
  • Among Couriers, 25.9% of them are women compared to 74.1% which are men. [10]
  • Job Title Male Female Cosmetician 3% 97% Schedule Checker 10% 90% Plant Clerk 14% 86% Courier 74% 26% Raw Scales Operator 95% 5% Flight Information Expediter 95% 5% Centrifugal Operator 96% 4%. [10]
  • The most common ethnicity among Couriers is White, which makes up 57.4% of all Couriers. [10]
  • Comparatively, there are 21.5% of the Hispanic or Latino ethnicity and 13.0% of the Black or African American ethnicity. [10]
  • White, 57.4% Hispanic or Latino, 21.5% Black or African American, 13.0% Asian, 5.0% Unknown, 2.7% American Indian and Alaska Native, 0.4% Courier Race Percentages. [10]
  • Using the Census Bureau data, we found out how the percentage of each ethnic category trended between 2010. [10]
  • Interestingly enough, the average age of Couriers is 40+ years old, which represents 57% of the population. [10]
  • 35% of Couriers earn that degree. [10]
  • A close second is High School Diploma with 28% and rounding it off is Associate Degree with 22%. [10]
  • Bachelors, 35% High School Diploma, 28% Associate, 22% Diploma, 7%. [10]
  • Other Degrees, 8% Courier Degree Percentages Courier Wage Gap By Education Education Salary High School Diploma or Less $36,336 Bachelor’s Degree $36,127. [10]
  • < 50 employees 50 100 employees 100 500 employees 500 1,000 employees 1,000 10,000 employees > 10,000 Company Size Percentages Employees with the Courier job title have their preferences when it comes to working for a company. [10]
  • By looking over 26,810 Couriers resumes, we figured out that the average Courier enjoys staying at their job for 1 2 years for a percentage of 31%. [10]
  • Job Title LGBT Job Openings Traffic Counter 3.62% 6,696 Export Documents Clerk 4.86% 48,215 Warehouse Clerk 5.44% 159,753. [10]
  • Public Safety Dispatcher 6.75% 25,411 Courier 6.85% Progress Clerk 7.84% 47,379 Bulk Mail Clerk 8.68% 48,000 Profession Percentages of LGBT Job Openings. [10]
  • The most common foreign language among Couriers is Spanish at 68.5%. [10]
  • The secondmost popular foreign language spoken is French at 7.7% and Portuguese is the third most popular at 3.4%. [10]
  • Spanish, 68.5% French, 7.7% Portuguese, 3.4% Russian, 3.0% Arabic, 2.3%. [10]

I know you want to use Courier Software, thus we made this list of best Courier Software. We also wrote about how to learn Courier Software and how to install Courier Software. Recently we wrote how to uninstall Courier Software for newbie users. Don’t forgot to check latest Courier statistics of 2024.

Reference

  1. conveyco – https://www.conveyco.com/delivery-statistics/.
  2. elogii – https://elogii.com/blog/delivery-statistics-2020/.
  3. businessofapps – https://www.businessofapps.com/data/food-delivery-app-market/.
  4. parcelpending – https://www.parcelpending.com/blog/package-delivery-statistics/.
  5. stat-courier – https://stat-courier.com/.
  6. statista – https://www.statista.com/topics/4063/courier-express-and-parcels-cep-market-in-the-united-states/.
  7. courierpress – https://www.courierpress.com/story/news/2021/09/27/indiana-covid-deaths-statistics-vaccination-robb-walter-iii/5820866001/.
  8. statista – https://www.statista.com/statistics/1264539/malaysia-domestic-courier-items/.
  9. bls – https://www.bls.gov/ooh/transportation-and-material-moving/delivery-truck-drivers-and-driver-sales-workers.htm.
  10. postandcourier – https://www.postandcourier.com/health/i-dont-want-to-be-a-statistic-women-in-rural-sc-battle-soaring-infant-mortality/article_bac1520c-e122-11e8-9d25-5321aeb44cc6.html.
  11. zippia – https://www.zippia.com/courier-jobs/demographics/.

How Useful is Courier

One of the most common uses of courier services is in the world of business. Whether it’s sending out contracts, shipping products to customers, or receiving vital supplies, businesses rely on courier services to keep operations running smoothly. In today’s fast-paced society, time is money, and businesses simply cannot afford to waste time waiting for a package to arrive. Courier services offer the convenience of same-day or next-day delivery, allowing companies to stay on schedule and meet their customers’ needs in a timely manner.

But it’s not just businesses that benefit from courier services. Individuals also turn to couriers when they need to send important documents or gifts to friends and family. Whether it’s a last-minute birthday present or a signed contract that needs to be sent across the country, courier services offer a reliable solution that eliminates the uncertainty and delays that can come with traditional postal services.

Another key benefit of courier services is the peace of mind they provide. When you send a package via courier, you can track its journey every step of the way, ensuring that it reaches its destination safely and securely. This level of transparency and control is invaluable, especially when sending valuable items or important documents that need to arrive without delay.

In addition to speed and reliability, courier services also offer convenience. With the rise of online shopping, more and more people are turning to couriers to deliver their purchases directly to their doorstep. This means no more waiting in line at the post office or dealing with lost or damaged packages – courier services take the hassle out of shipping and make receiving packages a breeze.

But perhaps the most important aspect of courier services is the personal touch they provide. Unlike traditional postal services, courier companies often offer door-to-door delivery, ensuring that your package is handed directly to the recipient. This level of care and attention to detail goes a long way in building trust and fostering positive relationships between businesses and their customers.

Overall, it’s clear that courier services offer a wide range of benefits that make them an invaluable tool for businesses and individuals alike. From speed and reliability to convenience and peace of mind, couriers help us stay connected and keep our lives running smoothly in an increasingly fast-paced world. In an age where time is of the essence, courier services continue to prove their worth as a valuable and indispensable service for all.

In Conclusion

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