Feedback Analytics Statistics 2024 – Everything You Need to Know

Are you looking to add Feedback Analytics to your arsenal of tools? Maybe for your business or personal use only, whatever it is – it’s always a good idea to know more about the most important Feedback Analytics statistics of 2024.

My team and I scanned the entire web and collected all the most useful Feedback Analytics stats on this page. You don’t need to check any other resource on the web for any Feedback Analytics statistics. All are here only 🙂

How much of an impact will Feedback Analytics have on your day-to-day? or the day-to-day of your business? Should you invest in Feedback Analytics? We will answer all your Feedback Analytics related questions here.

Please read the page carefully and don’t miss any word. 🙂

Best Feedback Analytics Statistics

☰ Use “CTRL+F” to quickly find statistics. There are total 35 Feedback Analytics Statistics on this page 🙂

Feedback Analytics Market Statistics

  • 40% of marketers say that the insights delivered by customer intelligence teams are not actionable. [0]

Feedback Analytics Latest Statistics

  • Forrester reports that 74% of companies say this is a goal. [1]
  • Although only 29% of these companies are actually successful in actioning their analytics. [1]
  • Using the school example, your analysis reveals that not only some, but 90% of students report exam overload. [1]
  • Passengers complain at missed flight connections 20% of customers talk about price. [1]
  • People talk about our brand more positively following a ban on plastic bags30% of your detractors mention your competitor has an easier to use product. [1]
  • 100% GDPR & CCPA compliant tracking. [2]
  • It absolutely complies 100% with GDPR, CCPA and others. [2]
  • 80% of 18 34 year olds have written online reviews – compared to just 41% of consumers over 55 , which means you’re probably receiving more data than ever before. [0]
  • While 74% of companies say they want to be data driven, only 29% are good at connecting analytics to action. [0]
  • Their data based recommendation algorithm has resulted in an impressive 75% of viewer activity based on these suggestions. [0]
  • For example, if the feedback analysis for a SaaS reveals that 90% of customers are unhappy with the usability of their app, this is insightful data that they can take action on, in other words, actionable data or insights. [0]
  • NPS surveys is one of the best ways to discover how customers perceive your product or service because it consists of one simple question, for example, ‘How likely are you to recommend MonkeyLearn?’, followed by a 0. [0]
  • Respondents are grouped as Promoters , Passives Passives or Detractors and your Net Promoter Score is calculated by subtracting the percentage of Detractors from the percentage of Promoters. [0]
  • In fact, you’re a minuscule proportion of the 90% of consumers that read online reviews before visiting a business. [0]
  • Customers need to feel like they’re being listened to; if they don’t, they’ll do business elsewhere – that’s bad news considering that reducing churn by just 5% can increase profits by 25. [0]
  • Gaining a new customer costs 5 8x more than retaining existing customers, according to Hotel News Now. [3]
  • 11min read 93% of customers read online reviews before buying a product. [4]
  • 91% of 18 34 year olds trust online reviews as much as personal recommendations, and 93% of consumers say that online reviews influenced their purchase decisions. [4]
  • Nearly all consumers (97%). [4]
  • Positive reviews remain a key way for companies to sell their product, with customers willing to spend 31% more on a business with excellent reviews. [4]
  • 92% of B2B buyers are more likely to purchase after reading a trusted review. [4]
  • Appearing higher in search engine rankings Online customer reviews gain more weighting (6.47%). [4]
  • It’s true that 89% of consumers read businesses’ responses to reviews, so they will be watching how you react. [4]
  • Harvard Business Review found that a bad reputation costs a company at least 10% more per hire. [4]
  • According to Google/Nielson , 93% of people who use mobile to research go on to complete a purchase of a product or service. [4]
  • 49% of consumers depend on influencer reviews and recommendations, so find someone that reflects your brand and can connect with your target audience. [4]
  • Hear from your peers Learn how HubSpot Academy used Hotjar Surveys to boost signups by 10%. [5]
  • In this example, customers contacted support about ‘recipe feedback’ nearly 10,000 times, which contributes 0.87% of their overall CPO. [6]
  • It’s useful to know that in your survey ‘payments’ were mentioned 100 times, but if you started with 10,000 surveys then 100 mentions of this topic makes up just 1% of the issues mentioned. [6]
  • Looking at sentiment over the last two years, both Transferwise and Revolut customers show high satisfaction with Security (>80%). [6]
  • Taste’ was a critical driver of customer feedback it was mentioned in more than 30% of customer reviews. [6]
  • As a result of voice of customer surveys, McDonald’s rolled out an allday breakfast menu and promptly experienced a 5.7% jump in the fourth quarter 2015 same store sales in the U.S. [7]
  • Earn a Degree Breakthrough pricing on 100% online degrees designed to fit into your life. [8]
  • Breakthrough pricing on 100% online degrees designed to fit into your life. [8]

I know you want to use Feedback Analytics Software, thus we made this list of best Feedback Analytics Software. We also wrote about how to learn Feedback Analytics Software and how to install Feedback Analytics Software. Recently we wrote how to uninstall Feedback Analytics Software for newbie users. Don’t forgot to check latest Feedback Analytics statistics of 2024.

Reference


  1. monkeylearn – https://monkeylearn.com/blog/customer-feedback-analysis/.
  2. getthematic – https://getthematic.com/insights/how-to-get-actionable-insights-from-your-customer-feedback-analysis/.
  3. wix – https://www.wix.com/app-market/visitor-analytics.
  4. lexalytics – https://www.lexalytics.com/lexablog/customer-feedback-analytics-guide-hospitality.
  5. qualtrics – https://www.qualtrics.com/blog/online-review-stats/.
  6. hotjar – https://www.hotjar.com/.
  7. sentisum – https://www.sentisum.com/customer-feedback-analysis.
  8. gartner – https://www.gartner.com/en/marketing/insights/articles/use-voice-of-customer-data-to-improve-customer-experience-analytics.
  9. coursera – https://www.coursera.org/learn/managing-data-analysis/reviews.

How Useful is Feedback Analytics

One of the main arguments in favor of feedback analytics is its ability to provide data-driven insights that help organizations refine their strategies and offerings. By analyzing feedback from customers, employees, or students, companies and institutions can identify trends, pinpoint areas for improvement, and tailor their approaches to better meet the needs of their stakeholders. This data-driven approach can lead to more effective decision-making, enhanced performance, and increased satisfaction among those being served.

Feedback analytics also plays a crucial role in creating a culture of continuous improvement. By actively seeking feedback and using analytics to interpret the data, organizations are able to continuously assess their performance and make the necessary adjustments to stay competitive in an ever-evolving landscape. This forward-thinking approach not only helps organizations stay ahead of the curve but also fosters a culture of innovation and adaptability that can drive long-term success.

Another benefit of feedback analytics is its ability to enhance communication and collaboration within an organization. By providing a platform for open and honest feedback, organizations can foster a sense of transparency and trust among employees, customers, and other stakeholders. This open dialogue can lead to improved morale, increased engagement, and a stronger sense of community within the organization.

However, despite the many benefits of feedback analytics, some critics argue that it is not always a foolproof tool. There are limitations to what data can reveal, and sometimes feedback can be subjective, biased, or incomplete. In these cases, organizations may struggle to make accurate interpretations or may overlook important insights that could drive meaningful change.

Furthermore, the sheer volume of data generated by feedback analytics can be overwhelming for organizations to manage and analyze effectively. Without the necessary resources or expertise, organizations may struggle to make sense of the data or take meaningful action based on the insights that it provides. This can result in missed opportunities for improvement and wasted potential for growth.

In conclusion, while feedback analytics is a valuable tool that can provide organizations with important insights and drive positive change, it is not without its limitations. Organizations must strike a balance between harnessing the power of data-driven insights and recognizing the inherent challenges and complexities that come with them. By leveraging feedback analytics in a thoughtful and strategic manner, organizations can unlock the full potential of this tool and drive meaningful progress toward their goals.

In Conclusion

Be it Feedback Analytics benefits statistics, Feedback Analytics usage statistics, Feedback Analytics productivity statistics, Feedback Analytics adoption statistics, Feedback Analytics roi statistics, Feedback Analytics market statistics, statistics on use of Feedback Analytics, Feedback Analytics analytics statistics, statistics of companies that use Feedback Analytics, statistics small businesses using Feedback Analytics, top Feedback Analytics systems usa statistics, Feedback Analytics software market statistics, statistics dissatisfied with Feedback Analytics, statistics of businesses using Feedback Analytics, Feedback Analytics key statistics, Feedback Analytics systems statistics, nonprofit Feedback Analytics statistics, Feedback Analytics failure statistics, top Feedback Analytics statistics, best Feedback Analytics statistics, Feedback Analytics statistics small business, Feedback Analytics statistics 2024, Feedback Analytics statistics 2021, Feedback Analytics statistics 2024 you will find all from this page. 🙂

We tried our best to provide all the Feedback Analytics statistics on this page. Please comment below and share your opinion if we missed any Feedback Analytics statistics.

Leave a Comment