Remote Support Statistics 2024 - Everything You Need to Know

Are you looking to add Remote Support to your arsenal of tools? Maybe for your business or personal use only, whatever it is – it’s always a good idea to know more about the most important Remote Support statistics of 2024.

My team and I scanned the entire web and collected all the most useful Remote Support stats on this page. You don’t need to check any other resource on the web for any Remote Support statistics. All are here only 🙂

How much of an impact will Remote Support have on your day-to-day? or the day-to-day of your business? Should you invest in Remote Support? We will answer all your Remote Support related questions here.

Please read the page carefully and don’t miss any word. 🙂

On this page, you’ll learn about the following:

Best Remote Support Statistics

Best Remote Support Statistics

☰ Use “CTRL+F” to quickly find statistics. There are total 185 Remote Support Statistics on this page 🙂

Remote Support Benefits Statistics

Based on remote workers statistics from 2018, more than half of the world’s employees already enjoy the benefits of the flexible workplace and it’s unlikely that this number will decrease anytime soon. ^[0]
69% of millennials would give up other work benefits for a more flexible working space. ^[0]

Remote Support Market Statistics

According to Zillow, 4.5% of renters in the U.S. who would otherwise be priced out of their current market can now purchase a starter home somewhere else in the U.S., thanks to remote work. ^[1]

Remote Support Software Statistics

On TrustRadius, the remote desktop software category saw a 281% increase in traffic from the beginning of the pandemic to early April. ^[2]
According to a survey of over 2,000 members of the TrustRadius community, over 50% of businesses expected to increase their spending on remote desktop software. ^[2]
The number of enterprise buyers evaluating remote desktop software on TrustRadius surged during March, increasing 110% between February and March. ^[2]

Remote Support Latest Statistics

Global Workplace Analytics believes that 25 30% of the workforce will remotely by 2021. ^[3]
Upwork estimates that 1 in 4 Americans over 26% of the American workforce will be working remotely through 2021. ^[3]
They also estimate that 22% of the workforce will work remotely by 2025. ^[3]
In fact, 30% of those respondents told researchers they were more productive and engaged working from home. ^[3]
A report by Owl labs in 2021 found that 55% of respondents say they work more hours remotely than at the physical office. ^[3]
This same report found that only 36% of people believe the office is best suited for individual work. ^[3]
32% of those surveyed by Owl Labs said they would quit their job if they were not able to continue working remotely. ^[3]
44% of companies do not allow remote work and only 16% of companies hire remote only workers. ^[3]
Globally, 16% of companies are fully remote according to an Owl labs study. ^[3]
This same study found that about 62% of workers aged 22 to 65 claim to work remotely at least occasionally. ^[3]
This study also found that 44% of companies do not allow remote work of any kind. ^[3]
Since 2020 people have been meeting by video calls 50% more since COVID. ^[3]
During COVID19 close to 70% of full time workers are working from home. ^[3]
After COVID 19 92% of people surveyed expect to work from home at least 1 day per week and 80% expected to work at least 3 days from home per week. ^[3]
23% of those surveyed would take a 10% pay cut to work from home permanently. ^[3]
A mere 20 25% of companies are paying some of the cost for home office equipment and furnishings. ^[3]
81% of those surveyed believe their employer will continue to support remote work after COVID. ^[3]
59% of respondents said they would be more likely to choose an employer who offered remote work compared to those who didn’t. ^[3]
The future of work report by Upwork found that 22.5% of survey managers said productivity had decreased compared to 32.2% of hiring managers that said productivity has increased since their employees started working from home in 2020. ^[3]
Their performance was boosted by 22% when employees were able to work from home. ^[3]
94% of these employers stated the work productivity was the same or higher since employees started working from home. ^[3]
They also found that workers who were working at home reported being happy 22% more than workers who always work in an onsite office environment. ^[3]
The remote workers also worked over 40 hours a week 43% more compared to workers that never worked remotely. ^[3]
Transportation accounts for 28% of greenhouse gas emissions in the United States according to the EPA. ^[3]
The EPA statistics also show that lightduty vehicles such as cars make up 59% and medium to heavy duty trucks make up 23% of the emissions. ^[3]
This is happening because 86% of commuters drive a private vehicle to work according to the U.S. Census Bureau. ^[3]
A survey by slack of 9,000 workers in six countries found that 72% prefer a hybrid remote office model with only 12% preferring to always work in an office setting. ^[3]
They also found that 13% would like to always work from home if given the choice. ^[3]
73% percent of those executives surveyed found that working remotely has been a success. ^[3]
PwC survey also found that 72% of those workers surveyed would like to continue working from home for at least 2 days a week even when they can go back to the office full time. ^[3]
32% said they would like to work from home permanently. ^[3]
The same executives in the PwC survey expected to need 30% less office space in the next three years. ^[3]
A survey conducted by Upwork of 1,500 hiring managers found that due to COVID 19, 61.9% of the companies were planning more remote work now and in the following years to come. ^[3]
This same report predicts 36.2 million workers or 22% of Americans will be working remotely by the year 2025. ^[3]
This is an 87% increase from pre. ^[3]
Global Workplace Analytics estimates that 56% of W2 workers or 75 million employers could work from home if their employers allowed it. ^[3]
Global Workplace Analytics estimates that 25 30% of the workforce will work from home for several days a week by the end of 2021. ^[3]
The CEO of Facebook stated that he expects 50% of their workforce to be working remotely by 2030. ^[3]
Key Remote Work Statistics 40% of people feel the greatest benefit of remote work is the flexible schedule. ^[0]
16% of companies exclusively hire remote workers. ^[0]
Companies allowing remote work have 25% lower employee turnover those that don’t. ^[0]
76% of workers would be more willing to stay with their current employer if they could work flexible hours. ^[0]
People who work remotely at least once a month are 24% more likely to be happy and productive. ^[0]
The number of people who work from home has increased by 140% since 2005. ^[0]
Around the world, 44% of companies don’t allow remote work at all. ^[0]
According to telecommuting statistics 2018, there are 4.3 million remote workers in the USA, which makes up 3.2% of the entire workforce. ^[0]
The same report says that 40% more US companies offered remote work as an option in 2018 than they did 5 years ago. ^[0]
Sales employers hire 66% more remote workers than the overall average. ^[0]
Telecommuting has grown 115% in the past decade. ^[0]
According to these stats, growth in telecommuting has taken place 10 times faster than in other fields of work. ^[0]
Although 44% of global companies don’t allow remote work, 16% of them are actually 100% remote companies. ^[0]
By 2028, 73% of all departments will have remote workers. ^[0]
Today, millennials and Gen Z workers make up only 38% of the workforce, but in 2028, they’ll amount to 58%. ^[0]
Because of that, it’s no wonder that almost three quarters of companies will employ some remote workers, while 33% of workers will be fully remote. ^[0]
Globally, 52% of workers work from home at least once every week. ^[0]
18% of people work remotely full. ^[0]
Some other figures show that 34% of them work a day or more per week and 16% just once a month. ^[0]
On the other hand, 32% of respondents never work remotely, either because they can’t or don’t want to. ^[0]
Statistics on remote work also show a slight difference between the sexes, with men being 8% more likely to work remotely than women. ^[0]
75% of people who work remotely do so because there are fewer distractions. ^[0]
Coworkers are obviously a big part of these distractions; 74% of respondents said they work remotely to get away from colleague interruptions. ^[0]
Even when they’re not actively interrupting, they contribute to the overall office noise, which annoys 60% of survey respondents. ^[0]
As we’ve already mentioned, 44% of companies still don’t allow remote work, even though it obviously has positive effects on employee morale and work engagement. ^[0]
In fact, according to these remote working statistics, a whopping 97% of respondents would love to have a flexible working plan in the long run. ^[0]
86% of people feel that working remotely reduces stress. ^[0]
In that same way, 77% of people believe remote work improves general health because it allows for a better diet, more exercise, and a generally healthier lifestyle. ^[0]
Statistics about remote work show that 21% of workers would give up some of their vacation time to get flexible working options. ^[0]
Interestingly, 28% of people would even accept a 10 20% pay cut if it allowed them to work remotely. ^[0]
For 20%, even employer matched retirement contributions aren’t as valuable as flexible working. ^[0]
According to remote work statistics from 2017, millennials appreciate a flexible working environment more than other generations. ^[0]
Companies that allow remote work have 25% lower employee turnover than those that don’t. ^[0]
According to data from Owl Labs’ 2017 State of Remote Work report, companies that support remote work lost 9% of their employees, compared to 12% in companies that don’t. ^[0]
40% of people feel that the greatest benefit of remote work is the flexible schedule. ^[0]
Brand new remote work statistics from 2019 show that people also enjoy the fact they can work from any location they want (30%), spend some quality time with their family (14%), or work from the comfort of their own home (13%). ^[0]
Remote work allows for a better work life balance and greater employee satisfaction 44% of remote workers who have unlimited vacation options only take two or three weeks off per year. ^[0]
Besides that, 10% settle only for one week, while 5% are okay with less than that. ^[0]
Another 5% don’t take any vacation time at all. ^[0]
People who only do 50% of their work remotely save an average of 11 days per year in travel time alone. ^[0]
According to these working from home statistics, each employer saves an average of $11,000 per year. ^[0]
Overall, 35% of respondents feel that remote work offers more opportunities for quality employment. ^[0]
The biggest problem for 22% of remote workers is unplugging after work. ^[0]
At least, that’s the case for 22% of remote workers. ^[0]
In fact, that’s the biggest problem for 19% of employees. ^[0]
Besides that, 17% of remote works believe that this type of work does not allow normal communication and collaboration with coworkers. ^[0]
86% of workers prefer to work alone to achieve maximum productivity. ^[0]
Although loneliness during remote work is one of the biggest problems for 19% of workers, 86% of them actually enjoy working alone. ^[0]
For 61% of respondents, loud colleagues are a major distraction in the office, while 40% really dislike impromptu meetings. ^[0]
74% of workers would quit their job if offered more flexible options elsewhere. ^[0]
The option of working from home once in a while is such great motivation for 74% of workers that they would gladly leave their current jobs to obtain it. ^[0]
These remote work from home statistics also show that 85% of workers want their employer to provide them with the technology they need to work remotely. ^[0]
51% of employers officially allow their employees to work from home. ^[0]
The key word here is “officially,” because out of that number, only 27% follow through with it. ^[0]
Amazingly, 73% of companies still expect their employees to come to work in the office. ^[0]
Individual contributors are 20% more likely than average to work remotely. ^[0]
That said, this telecommuting statistics 2018 report also states that individual contributors are the least likely to work remotely. ^[0]
Fully remote workers are only 30% engaged in their work, which is the same as people who have never worked remotely. ^[0]
According to research, people who have never worked remotely and those who work remotely 100% of the time have the same level of engagement. ^[0]
In fact, telecommuting statistics from 2016 show us that people who work remote 60 80% of the time have the highest work engagement 41%. ^[0]
78% of people who have college degrees would prefer flexible time. ^[0]
Interestingly, 32% of respondents who said that they would love to have a flexible schedule are already at a managerial level or higher. ^[0]
For 77% of future employees, the possibility of working from home one day a week is a great incentive. ^[0]
Offering just one day of remote work per week is a strong working incentive for 77% of people who aren’t yet engaged in the workplace. ^[0]
The next most popular benefit is free snacks and drinks, which 70% of potential employees find attractive. ^[0]
Casual dress code is a motivator for 68% of people, while social activities appeal to 67%. ^[0]
Oddly enough, these remote work stats reveal that 14% of responders actually consider it a plus if the company doesn’t allow access to social media. ^[0]
84% of remote workers prefer working remotely from home. ^[0]
Far behind in second place on the list are coworking spaces, where only 8% of remote workers choose to work. ^[0]
Another 4% of workers visit coffee shops and cafes, while only 0.5% go to libraries. ^[0]
75% of remote workers say their company doesn’t pay for their home internet. ^[0]
On the other hand, 18% of employees are lucky enough that their company covers this expense in full, while 7% say the company covers this cost partially. ^[0]
In May 2021, a Mercer study found that 70% of companies said they were planning to adopt the hybrid model. ^[1]
And Microsoft’s Work Trend Index found that 66% of employers around the world are redesigning their workplaces to accommodate hybrid work arrangements. ^[1]
According to FlexJobs’ 10th Annual Survey , 58% of respondents report wanting to be fulltime remote employees post pandemic, while 39% want a hybrid work environment. ^[1]
That’s an astounding 97% of workers who desire some form of remote work!. ^[1]
Between March and April 2021, a FlexJobs survey found that 58% of respondents would “‘absolutely’ look for a new job if they cannot continue remote work.”. ^[1]
The FlexJobs 10th Annual Survey also found that 44% of respondents say they know at least one person who has quit or is planning to quit because their employers are requiring them to work from the office. ^[1]
The same survey also revealed that 24% of workers say the ability to work from home is so important to them that they are willing to take a 10 20% pay cut to work remotely, and 21% would give up some vacation time. ^[1]
According to an April 2021 Talent Works survey of U.S. based hiring managers, 90% of senior executives now expect to work from home. ^[1]
And a FlexJobs survey conducted in 2020 found that 79% of respondents would be more loyal to their employer if they had flexible work options. ^[1]
Research shows that businesses lose $600 billion a year to workplace distractions and that remote workers are 3540% more productive than their in. ^[1]
Among performance based remote work statistics in 2020, 94% of surveyed employers report that company productivity has been the same (67%) or higher (27%). ^[1]
FlexJobs’ survey of more than 2,100 people who worked remotely during the pandemic found that 51% report being more productive working from home, and 95% say productivity has been higher or the same while working remotely. ^[1]
According to data collected through March 2021, nearly six out of 10 workers reported being more productive than they expected throughout the pandemic. ^[1]
On average, respondents’ productivity at home was 7% higher than they expected, and 40% of workers reported they were more productive at home during the pandemic than they had been when in the office. ^[1]
Researchers hypothesize that continued remote work could increase overall worker productivity in the U.S. by 5% compared with the pre. ^[1]
The 10th Annual Survey found that 70% of respondents said a permanent remote job would have a considerable improvement or positive impact on their mental health. ^[1]
Additionally, nearly one in five (18%). ^[1]
Of those who have flexible work options, 48% say their work life balance is excellent or very good, and 54% have the emotional support they need at work, compared to 36% and 45%, respectively, for respondents without flexible work. ^[1]
The same survey found that more than three quarters (76%). ^[1]
For 56%, having flexibility in their workday is overwhelmingly listed as the top way workplaces can better support employees. ^[1]
Encouraging time off and offering mental health days were tied for second and third at 43%, and 28% felt that increased PTO and better health insurance were the next best ways companies can provide support moving forward. ^[1]
Respondents to FlexJobs’ March April 2021 survey ranked “cost savings” as the number two benefit of remote work (75%), second only to not having a commute (84%). ^[1]
Additionally, 38% estimate that they are saving at least $5,000 a year working remotely, while one out of five estimates that they save more than $200 per week, or $10,000 a year. ^[1]
For example, it’s estimated that when 3.9 million employees work from home at least half time, they reduce greenhouse gas emissions by the equivalent of taking more than 600,000 cars off the road for an entire year. ^[1]
According to one estimate, nearly 36.2 million Americans could be working remotely by 2025, reducing commuter miles by 70 to 140 billion every year. ^[1]
When asked if they would consider moving should they obtain a permanent remote work arrangement, nearly 65% of respondents in the Annual Survey said that they would move or that they would think about moving. ^[1]
When asked what factors would most influence a decision to move, the reasons included better quality of life (56%), lower cost of living or housing (45%), and different climate or better weather (35%). ^[1]
The same survey also found that remote employees were more likely to report being satisfied with their jobs than office based workers (57% vs 50%). ^[1]
The Survey of Business Uncertainty conducted in May 2020 found that the anticipated share of days working at home could triple after the pandemic ends, rising from 5.5% to 16.6% of all working days. ^[1]
Employers anticipate that 10% of their fulltime workforce will be working from home five days a week, compared to 10% of their full time employees working from home one day a week in 2019. ^[1]
And if 36.2 million Americans are working remotely by 2025, that represents 22% of the overall workforce—a staggering 87% increase from the number of remote workers prior to the pandemic!. ^[1]
According to statistics from 2015, Novatron solved 90 % of support cases remotely, without the need of sending a service engineer to the jobsite. ^[4]
When digging deeper into the statistics, we can see that 83 % of the cases were solved within one hour, 5 % of the cases were solved between one and two hours, and 2 % of the cases required more than two hours, but were solved remotely. ^[4]
A service engineer had to visit the jobsite in only 10 % of support cases. ^[4]
Current’; printf ‘%.s ‘ {1..70}; echo; function f { if [[ “$TERM” ==. ^[5]
echo ‘ LICENSES’; printf ‘%.s ‘ {1..70}; t; echo; function s { awk ‘{ sum += $1 } END { print sum }’; }; function u { echo Unlimited; }; l=`cplic print. ^[5]
re interval ‘BEGIN{today=”date +%s”; today – getline today; } $1 ~ /. ^[5]
“echo ‘ CPU UTILIZATION’; printf ‘%.s. ^[5]
{1..100};echo;enabled_blades;echo;echo;echo ‘ LAST INSTALLED POLICY’; printf ‘%.s ‘ {1..100};echo; fw stat – grep. ^[5]
userc_users s – grep userc_users – awk ‘{print \$4}’;echo;echo ‘ NUMBER OF OFFICE MODE IPs’; printf ‘%.s. ^[5]
SHOW HEAVY CONNECTIONS’; printf ‘%.s. ^[5]
What we will find is that Direct Access is Still Very CommonDirect access to compute instances is still very common (35 85%+ of public workloads depending upon cloud provider environment). ^[6]
Unsurprisingly, SSH is the most common due to the popularity of Linux workloads, followed by RDP, then VNC.35% up to 85%. ^[6]
In AWS, out of 6,597 public EC2 instances, 16% allowed inbound traffic to All Ports, 36% to SSH, 8% to RDP, 1% to VNC. ^[6]
In GCP, out of 5,675 public compute instances, 55% allowed inbound traffic to All Ports, 88% to SSH, 85% to RDP, and 1% to VNC. ^[6]
In Azure, out of 15,432 public compute instances, 53% allowed inbound traffic to SSH. ^[6]
In addition, allowing traffic to all All Destination Ports is commonly found in AWS (16%) and GCP (55%). ^[6]
In AWS, out of 1,054 public compute instances allowing All Destination Ports, more than 15% of these can be scanned/attacked from any public IP address. ^[6]
For those instances allowing SSH, more than 36% are reachable from any public IP address. ^[6]
And for RDP, more than 30% of the compute instances are reachable from any public IP address. ^[6]
In GCP, similarly, more than 44% of the compute instances have rules allowing inbound traffic from any public Internet address to All Destination Ports. ^[6]
Instances allowing SSH are minimally exposed to the whole Internet (only .5%). ^[6]
But for those instances allowing RDP, more than 50% are reachable from any Internet address. ^[6]
All Destination Ports, RDP and VNC were tightly restricted, and out of the 8,128 instances allowing SSH and the one instance allowing RDP, all (100%). ^[6]
This ranges from more than 40% of public instances in AWS, 50% in Azure, and more than 85% in GCP that allow this traffic. ^[6]
In AWS, 16% of the public compute instances have All Destination Ports open to inbound traffic from the Internet, and in GCP, more than 55% expose All Ports as well. ^[6]
In AWS, 15% up to 36% of the public compute instances expose All Ports, SSH, or RDP to the entire Internet. ^[6]
in GCP, 44% to 51% expose All Ports or RDP similarly. ^[6]
In 2012, Gallup reported that 39% of the American workforce worked remotely, at least part of the time. ^[2]
This number has now increased to 62% as of the first half of April 2020. ^[2]
This amounted to a 1,587% increase in average traffic per week with 46,363 pageviews. ^[2]
The day of peak interest identified by TrustRadius also matches the day with the highest level of interest according to Google Trends. ^[2]
According to new data collected in early May, 42% of tech professionals say they wouldn’t feel comfortable returning to the office until October 2020 or later. ^[2]
The average daily traffic on TrustRadius between Jan. – Feb. and March – Mid May increased by at least 200% for each of the top four countries. ^[2]
According to Google Analytics data for TrustRadius, Canada saw the highest amount of daily traffic about a week later than the U.S., on March 23rd. ^[2]
Another contributing factor is likely the difference in population size between the two states New York state has a population of roughly 19.5 million, while California has a population of about 39.5 million. ^[2]
This data shows that enterprise organizations with at least 1,000 employees made up 46% of traffic to the remote desktop tools category on TrustRadius during this time. ^[2]
The company “reported a 75% jump in first quarter billings” on May 12th. ^[2]
increased by 45% to 9 minutes in April 2020. ^[2]

I know you want to use Remote Support Software, thus we made this list of best Remote Support Software. We also wrote about how to learn Remote Support Software and how to install Remote Support Software. Recently we wrote how to uninstall Remote Support Software for newbie users. Don’t forgot to check latest Remote Support statistics of 2024.

Reference

smallbizgenius – https://www.smallbizgenius.net/by-the-numbers/remote-work-statistics/.
flexjobs – https://www.flexjobs.com/blog/post/remote-work-statistics/.
trustradius – https://www.trustradius.com/vendor-blog/remote-desktop-buyer-statistics-and-trends.
apollotechnical – https://www.apollotechnical.com/statistics-on-remote-workers/.
novatron – https://novatron.fi/en/remote-support-statistics-tell-no-lie/.
checkpoint – https://community.checkpoint.com/t5/Scripts/Remote-Access-VPN-Statistics-One-liner/td-p/79047.
netskope – https://www.netskope.com/blog/its-all-about-access-remote-access-statistics-for-public-cloud-workloads.

How Useful is Remote Support

One of the primary benefits of remote support is the ability to receive assistance from anywhere in the world. Businesses can reach out to experts around the globe, ensuring that they have access to the best and most knowledgeable support available. This can be particularly helpful for businesses with remote employees or those in multiple locations, as it allows for quick and seamless assistance regardless of physical proximity.

Similarly, individuals can benefit from remote support by connecting with experts who may not be available locally. Whether it’s a specialized software issue or a complex technical problem, remote support offers a level of expertise that may not be accessible in your immediate area. This can save time and frustration by providing efficient solutions to even the most challenging problems.

Furthermore, remote support can also be cost-effective for both businesses and individuals. By eliminating the need for on-site visits, remote support can reduce the associated costs of travel, accommodations, and additional resources. This can result in significant savings over time, allowing organizations to allocate their resources more effectively and individuals to receive high-quality support without breaking the bank.

In addition to the logistical benefits, remote support offers unparalleled convenience and efficiency. Instead of waiting for an appointment or scheduling a technician to come to your location, remote support can be accessed at the click of a button. This near-instantaneous access to support allows for swift problem resolution and minimizes downtime, keeping businesses and individuals productive and operational.

Moreover, remote support can also improve customer satisfaction by providing timely and effective solutions to technical issues. By offering support around the clock and without the constraints of physical distance, businesses can enhance their customer service experience and build a reputation for reliability and responsiveness. This can lead to increased customer loyalty, repeat business, and positive word-of-mouth referrals.

Ultimately, the practicality and effectiveness of remote support make it an indispensable tool for businesses and individuals seeking technical assistance. With its ability to connect users with experts from anywhere in the world, its cost-saving potential, and its convenience and efficiency, remote support is a game-changer in the realm of technical support. Whether you’re a business looking to streamline your operations or an individual in need of reliable assistance, remote support is a valuable resource that can simplify the troubleshooting process and provide solutions to even the most complex problems.

In Conclusion

Be it Remote Support benefits statistics, Remote Support usage statistics, Remote Support productivity statistics, Remote Support adoption statistics, Remote Support roi statistics, Remote Support market statistics, statistics on use of Remote Support, Remote Support analytics statistics, statistics of companies that use Remote Support, statistics small businesses using Remote Support, top Remote Support systems usa statistics, Remote Support software market statistics, statistics dissatisfied with Remote Support, statistics of businesses using Remote Support, Remote Support key statistics, Remote Support systems statistics, nonprofit Remote Support statistics, Remote Support failure statistics, top Remote Support statistics, best Remote Support statistics, Remote Support statistics small business, Remote Support statistics 2024, Remote Support statistics 2021, Remote Support statistics 2024 you will find all from this page. 🙂

We tried our best to provide all the Remote Support statistics on this page. Please comment below and share your opinion if we missed any Remote Support statistics.

Remote Support Statistics 2024 – Everything You Need to Know