Restaurant Scheduling Statistics 2024 – Everything You Need to Know

Steve Bennett
Business Formation Expert  |   Fact Checked by Editorial Team
Last updated: 
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Are you looking to add Restaurant Scheduling to your arsenal of tools? Maybe for your business or personal use only, whatever it is – it’s always a good idea to know more about the most important Restaurant Scheduling statistics of 2024.

My team and I scanned the entire web and collected all the most useful Restaurant Scheduling stats on this page. You don’t need to check any other resource on the web for any Restaurant Scheduling statistics. All are here only 🙂

How much of an impact will Restaurant Scheduling have on your day-to-day? or the day-to-day of your business? Should you invest in Restaurant Scheduling? We will answer all your Restaurant Scheduling related questions here.

Please read the page carefully and don’t miss any word. 🙂

Best Restaurant Scheduling Statistics

☰ Use “CTRL+F” to quickly find statistics. There are total 381 Restaurant Scheduling Statistics on this page 🙂

Restaurant Scheduling Benefits Statistics

  • One such thing is the lack of health insurance provided to restaurant workers, with estimates showing only 14% of workers receive any form of benefits from their employer.6. [0]

Restaurant Scheduling Market Statistics

  • 18% of restaurateurs will search for new marketing technology in 2020 12% of restaurateurs plan on exploring new third party delivery technology in 2020. [1]
  • 18% of restaurateurs will search for new marketing technology in 2020 12% of restaurateurs plan on exploring new third party delivery technology in 2020. [2]
  • The latest available coffee shop industry statistics show that the coffee market increased in volume by 3.3% from the 2018 year to be valued at $47.5 billion. [3]
  • It is expected to experience a compound annual growth rate of 15.1% through the year 2024, with its total market value reaching $360 million. [4]
  • $546.31 million – the estimated value of the appointment software scheduling market in 2026. [4]
  • 13.1% – The estimated growth rate of the appointment scheduling market in 2026. [4]
  • 14.6% – The estimated annual growth rate of the appointment scheduling software market’s native mobile app segment. [4]
  • $360 million – The estimated value of the global appointment scheduling software market in 2024. [4]
  • 15.1% – The estimated compound annual growth rate of the appointment scheduling software market. [4]
  • 40% – The US share of the total market. [4]
  • The appointment scheduling market is growing at a CAGR of 12.54% from 2020 to 2027. [5]
  • Online ordering accounts for approximately 42% of the overall food ordering market. [6]

Restaurant Scheduling Software Statistics

  • After POS technology and payment processing, the most popular back office technologies were accounting software (52%, up from 31% in 2018) and payroll software (50%, up from 28% in 2018). [7]
  • $546.31 million – the estimated value of the appointment software scheduling market in 2026. [4]
  • 14.6% – The estimated annual growth rate of the appointment scheduling software market’s native mobile app segment. [4]
  • $360 million – The estimated value of the global appointment scheduling software market in 2024. [4]
  • 15.1% – The estimated compound annual growth rate of the appointment scheduling software market. [4]
  • 51% of recruiters now use interview scheduling software, with an additional 26% thinking about starting. [8]
  • Interview scheduling software is a growing trend 51% of recruiters are now using interview scheduling software. [8]
  • The results have been staggering 59% of recruiters who use interview scheduling software say they’ve saved between 2 and 10 hours per week. [8]

Restaurant Scheduling Latest Statistics

  • Spend 80% less time on scheduling. [9]
  • Key findings of this report include The average weekly labor cost target across all restaurants was24.38%. [9]
  • A whopping 45% of diners go out to eat multiple times a week, with another 20% going out to eat once a week. [7]
  • ( Projected annual sales in the restaurant industry are $863 billion – that’s 4% of the country’s gross domestic product. [7]
  • Projected annual sales in the restaurant industry are $863 billion – that’s 4% of the country’s gross domestic product. [7]
  • ( In 1955, the restaurant industry comprised 25% of the family food dollar. [7]
  • In 2019, that number rose to 51%. [7]
  • In 1955, the restaurant industry comprised 25% of the family food dollar. [7]
  • ( American consumers spend 33% of their income on housing, 15.8% on transportation, and 12.6% on food. [7]
  • American consumers spend 33% of their income on housing, 15.8% on transportation, and 12.6% on food. [7]
  • ( 52% of restaurant professionals named high operating and food costs as a top challenge. [7]
  • 52% of restaurant professionals named high operating and food costs as a top challenge. [7]
  • ( 51% of restaurant operators name staffing as a top challenge to success, and 35% say training staff is a top challenge. [7]
  • 51% of restaurant operators name staffing as a top challenge to success, and 35% say training staff is a top challenge. [7]
  • ( Turnover in the restaurant industry is at an all time high, at 75%. [7]
  • Turnover in the restaurant industry is at an all time high, at 75%. [7]
  • ( The United States unemployment rate, as of June 2019, is extremely low, at 3.7%. [7]
  • The United States unemployment rate, as of June 2019, is extremely low, at 3.7%. [7]
  • ( As a result of minimum wage increases, 47% of restaurant operators admitted they have scheduled employees for fewer hours each week in the past twelve months. [7]
  • As a result of minimum wage increases, 47% of restaurant operators admitted they have scheduled employees for fewer hours each week in the past twelve months. [7]
  • ( For the same reason, 16% of restaurant operators have had to halt hiring efforts to lower labor costs. [7]
  • For the same reason, 16% of restaurant operators have had to halt hiring efforts to lower labor costs. [7]
  • ( 68% of restaurants offer anemployee handbookto new hires. [7]
  • 68% of restaurants offer an 32% of restaurants provide sexual harassment training to their staff. [7]
  • 46% of restaurants offer a mentor program. [7]
  • 53% of restaurants offer food safety and alcohol certification training. [7]
  • 67% of restaurants plan to pay for social media ads in 2019. [7]
  • ( 53% plan to invest in being a community event or charity sponsor. [7]
  • 53% plan to invest in being a community event or charity sponsor. [7]
  • ( When it comes to social media, restaurants are most likely to use Facebook (91% of restaurants) and Instagram (78%). [7]
  • Instagram has skyrocketed in popularity for restaurant promotion since last year, when only 24% reported using it. [7]
  • When it comes to social media, restaurants are most likely to use Facebook (91% of restaurants) and Instagram (78%). [7]
  • ( Restaurants are least likely to use YouTube for promotions (only 14% of restaurants report using it). [7]
  • Restaurants are least likely to use YouTube for promotions (only 14% of restaurants report using it). [7]
  • ( When dealing with negative online reviews or in person feedback, 23% of restaurateurs reach out directly to the person who gave the feedback. [7]
  • 15% put the feedback to use when giving performance reviews to frontofhouse or backof. [7]
  • Some restaurant professionals — 2% — admitted to never taking action when receiving negative guest feedback. [7]
  • When dealing with negative online reviews or in person feedback, 23% of restaurateurs reach out directly to the person who gave the feedback. [7]
  • As a result of minimum wage increases, 65% of restaurants have increased menu prices. [7]
  • ( 68% of restaurant professionals review sales reports on a regular basis, 45% regularly review labor reports, and 32% regularly review menu reports – and 17% admitted that they don’t check any of these regularly. [7]
  • 68% of restaurant professionals review sales reports on a regular basis, 45% regularly review labor reports, and 32% regularly review menu reports – and 17% admitted that they don’t check any of these regularly. [7]
  • ( 91% of restaurateurs expect profits to increase in 2019. [7]
  • 91% of restaurateurs expect profits to increase in 2019. [7]
  • ( If they had extra money on hand, 47% of restaurateurs would repair or update their equipment. [7]
  • If they had extra money on hand, 47% of restaurateurs would repair or update their equipment. [7]
  • Pent up demand for restaurants remains high, with 39% of adults not eating on premises at restaurants as often as they would like. [7]
  • ( 78% of millennials say they would rather spend money on an experience, such as a restaurant or other activity, compared to purchasing an item from a store. [7]
  • 78% of millennials say they would rather spend money on an experience, such as a restaurant or other activity, compared to purchasing an item from a store. [7]
  • ( If offered, 41% of consumers would buy a makeat home meal kit from their favorite restaurant. [7]
  • If offered, 41% of consumers would buy a makeat home meal kit from their favorite restaurant. [7]
  • ( 72% of diners ranked high quality food as the top factor that goes into choosing a restaurant to visit. [7]
  • Surprisingly, only 48% said value was their number. [7]
  • 72% of diners ranked high quality food as the top factor that goes into choosing a restaurant to visit. [7]
  • ( 35% of diners said they are influenced by online reviews when choosing a restaurant. [7]
  • 35% of diners said they are influenced by online reviews when choosing a restaurant. [7]
  • 54% of millennials say aself ordering kioskimproves the guest experience. [7]
  • a When paying for a low ticket item , 62% of guests opt to use their credit or debit card. [7]
  • When paying for a low ticket item , 62% of guests opt to use their credit or debit card. [7]
  • , 88% of guests pay with their card. [7]
  • When paying for a high ticket item , 88% of guests pay with their card. [7]
  • ( 4% of restaurants offer payment through Venmo. [7]
  • 4% of restaurants offer payment through Venmo. [7]
  • ( Only 31% of restaurants offer mobile pay. [7]
  • Only 31% of restaurants offer mobile pay. [7]
  • ( 50% of people still want printed receipts, but 36% are happy with digital receipts – and 14% don’t want a receipt at all. [7]
  • 50% of people still want printed receipts, but 36% are happy with digital receipts – and 14% don’t want a receipt at all. [7]
  • 31% of restaurateurs update their menu on a monthly basis. [7]
  • ( 61% of diners say they are more likely to eat healthy at a restaurant than they were two years ago. [7]
  • 61% of diners say they are more likely to eat healthy at a restaurant than they were two years ago. [7]
  • ( To reduce food waste, 28% of restaurants repurpose food trimmings, 26% offer varied portion sizes, and 25% compost. [7]
  • To reduce food waste, 28% of restaurants repurpose food trimmings, 26% offer varied portion sizes, and 25% compost. [7]
  • ( 51% of consumers say they are more likely to visit a restaurant that offers environmentally. [7]
  • 51% of consumers say they are more likely to visit a restaurant that offers environmentally. [7]
  • ( Diners love breakfast all day 55% say they. [7]
  • Diners love breakfast all day 55% say they’d order breakfast items at any time if they were offered. [7]
  • ( To seek out guest feedback, 29% of restaurateurs use manual comment cards, another 31% ask for feedback on their printed receipts, and 25% use a rating scale in digital receipts. [7]
  • To seek out guest feedback, 29% of restaurateurs use manual comment cards, another 31% ask for feedback on their printed receipts, and 25% use a rating scale in digital receipts. [7]
  • ( 73% of diners agree that restaurant technology improves their guest experience. [7]
  • 73% of diners agree that restaurant technology improves their guest experience. [7]
  • ( 95% of restaurateurs agree that restaurant technology improves their business efficiency. [7]
  • 95% of restaurateurs agree that restaurant technology improves their business efficiency. [7]
  • Restaurateurs say credit card processing, accounting, and inventory are the most important integrations to their 61% of diners agree that server handheld tablets improve their guest experience. [7]
  • 61% of diners agree that server handheld tablets improve their guest experience. [7]
  • Spend between 0.21% and 2.50% of their week making the schedule!. [10]
  • On average, spend about 0.63% of their week making the employee schedule!. [10]
  • Reduces the amount of time spent on making schedules from 6.61% of the work week to 0.63% of the work week. [10]
  • Did you know that labor costs could be as much as 30% of your expenses?. [10]
  • The top employee engagement strategies for managers in 2020 are more team building activities (46%), more competitive pay (43%), and more professional development and training (38%). [1]
  • The employee engagement strategies restaurant staff want are an increase in pay (86%), more team building activities (58%), and more professional development and training (50%). [1]
  • 47% of restaurants were negatively affected by employee turnover in 2019, with less than a third of restaurateurs reporting that turnover had no impact on their business. [1]
  • Over 35% of employees feel that they don’t receive enough positive recognition at work. [1]
  • Lowering operational costs is the third highest goal for restaurateurs in 2020 (14%). [1]
  • The top food trends restaurants will be exploring in 2020 are vegan and plantbased options (10%), local ingredients (6%). [1]
  • Of 40% of restaurants that plan to expand in 2020, 58% plan to open one new location, 23% plan to open two, and 19% plan to open three or more. [1]
  • 42% of restaurateurs don’t plan on adding or changing any technology in their restaurant Nearly 20% of restaurateurs plan on updating their POS system in 2020. [1]
  • 65% of restaurant employees are very satisfied with their workplace technology Over 60% of restaurant staff want to communicate with managers through text or 7shifts. [1]
  • In terms of technology 42% of restaurateurs don’t plan on adding or changing any technology in their restaurant Nearly 20% of restaurateurs plan on updating their POS system in 2020. [2]
  • 65% of restaurant employees are very satisfied with their workplace technology Over 60% of restaurant staff want to communicate with managers through text. [2]
  • The full study can be accessed here Among the other key findings, 60% of restaurants saw their labor costs increase in 2019 and 50% of respondents expect their labor costs to rise in 2020 and beyond. [2]
  • 28% of survey participants said that high labor costs were their biggest restaurant challenge of 2019, with 33% of restaurant owner respondents predicting that high labor costs will remain their biggest hurdle in 2020. [2]
  • 64% of survey respondents said that they will increase menu prices in order to counter minimum wage increases due to new, local wage laws. [2]
  • Even though menu prices may increase, new food trends will bring new menu items, with 10% of participants who said that they’ll be focusing on vegan and plant based options in 2020. [2]
  • Employment of food service managers is projected to grow 15 percent from 2020 to 2030, faster than the average for all occupations. [11]
  • Employment of waiters and waitresses is projected to grow 20 percent from 2020 to 2030, much faster than the average for all occupations. [12]
  • 90% of guests check out a restaurant online before eating there. [3]
  • A one star increase on Yelp can drive a restaurant’s profit by up to 9%. [3]
  • 27% of people who order food are willing to pay extra for fast delivery. [3]
  • 51% of restaurateurs say hiring, training, and retaining staff is the biggest challenge they face. [3]
  • 95% of restaurant owners say using technology improves the overall efficiency of their eateries. [3]
  • According to a 2020 report by the National Restaurant Association, more than 1 million restaurants open their doors to the hungry public on a daily basis. [3]
  • 80% of restaurant managers started their restaurant industry careers as entry. [3]
  • According to Statista, in 2019, approximately 3.88 million people were employed by franchise businesses. [3]
  • 70% of US restaurants are single. [3]
  • According to data by the Travel and Tourism Research Association, more than 170 million Americans visited some type of eatery per day in 2018. [3]
  • The industry’s total sales have tripled over the last 25 years, but 2020 saw its sales fall by 30%, to just under $200 billion. [3]
  • The restaurant performance index, which tracks the health and outlook of the restaurant industry, fell by 0.8% from October 2020 to 97.5 in November, as another wave of the pandemic hit the country. [3]
  • 90% of guests check out a restaurant online before dining. [3]
  • 91% of restaurant operators use Facebook to promote their business, while 78% use Instagram as well. [3]
  • At the moment, Facebook is the most prominent social network for advertising a food business, with 91% of restaurateurs using it to attract new customers. [3]
  • From 2018 to 2019, Instagram use from restaurants more than tripled, rising from 24% to 78%. [3]
  • A one star increase on Yelp can boost a restaurant’s profits by up to 9%. [3]
  • Restaurant social media statistics show that an extra star on this platform translates into an increase in revenue of between 5% and 9%. [3]
  • 33% of Americans would never eat at a restaurant with a rating lower than four stars. [3]
  • A staggering 79% of people don’t differentiate whatsoever between the judgment of a close friend or family member and a stranger online. [3]
  • 61% of consumers learn about food online. [3]
  • Reading blogs, scrolling through social media, and checking review apps is how 61% of consumers learn about new trends in food and discover new restaurants. [3]
  • 69% of millennial diners will take a picture of their food for Instagram before eating it. [3]
  • The restaurant industry makes up 3.8% of the total US workforce. [3]
  • As of January 2021, the hospitality industry employs almost 3.8% of the US labor force. [3]
  • Restaurant industry stats published by the National Restaurant Association revealed that nearly 60% of American adults have some work experience in the industry. [3]
  • According to Toast’s restaurant industry statistics, 68% of restaurant owners provide their new employees with a handbook, 19% use online training, and 36% organize a formal 30day check. [3]
  • According to a survey conducted by 7 Shifts, which included the data from 150,000 restaurants, it takes less than two months for restaurant workers to leave their job. [3]
  • According to 7 Shifts’ restaurants statistics, an average shift for a chef lasts 7.72 hours, while hosts and hostesses who cover only the busiest restaurant hours work 5.61 hours. [3]
  • According to estimates by the National Restaurant Association, there will be 1.6 million new job posts in the restaurant industry in the next decade. [3]
  • 24% of US adults consume at least three meals provided by the quick service food industry every week. [3]
  • 36.6% of adult Americans eat fast food every day. [3]
  • 50% of quickservice restaurants that include organic food in their offer have an average check size of $5. [3]
  • The expected growth rate of limited service restaurants for 2021 is 8%. [3]
  • And as part of the pandemic recovery, industry statistics by the National Restaurant Association project an 8% growth rate for these establishments in 2021. [3]
  • 72% of limited service restaurants added enhanced delivery and online ordering in 2020. [3]
  • In order to provide an even faster, and, what’s more important, safer way to get food during the pandemic, 72% of quick service implemented online and mobile ordering. [3]
  • 26% of US consumers spend up to $25 per order when ordering food online. [3]
  • 34% of US customers spend up to $50 per order when ordering food online. [3]
  • 86% of American adults order food at least once a month. [3]
  • As Gloria Food’s ordering statistics indicate, a whopping 86% of US adults get food delivered to their front door at least once a month. [3]
  • 57% of millennials say they have restaurant food delivered so they can enjoy movies and TV shows at home. [3]
  • Millennials are also the largest group of food truck consumers 27% of people who use food delivery services are willing to pay extra for fast delivery. [3]
  • 67% of customers who place orders online visit the restaurant more frequently than those who do not. [3]
  • Research by Cintl shows that 67% of customers who order from a restaurant online have a tendency to visit the same restaurant when they dine out. [3]
  • 55% of people who use online delivery services are in the 18. [3]
  • Restaurant industry data on online delivery published by suggests that more than half of consumers who use the service belong to Gen Z, whereas baby boomers make up only 17%. [3]
  • 54.8% of the budget Americans allocate to food is spent in restaurants. [3]
  • 51% of restaurant owners say hiring, training, and retaining staff is the biggest challenge they face. [3]
  • 52% of restaurateurs say high operating costs are their biggest obstacle in business. [3]
  • An overwhelming 95% of restaurant owners say the use of technology improves the overall efficiency of their establishments. [3]
  • Indeed, 73% of restaurant goers agree that technology enhances their dining experience. [3]
  • 67% of quickservice restaurant customers say they would like to be able to make an order by using a self. [3]
  • That’s why 67% of customers would like to speed up the process by placing their order through a self. [3]
  • 78% of restaurateurs say credit card processing is the most important POS feature for the success of their business. [3]
  • According to Toast’s restaurants statistics, 78% of them name it the number one pointof service feature contributing to the success of their business. [3]
  • 83% of customers say online reservations are “very important” to them. [3]
  • In 2020, 40% of all restaurants added contactless or mobile payment or payment through a custom app. [3]
  • 46% of restaurant professionals think handheld devices are essential to their business strategy. [3]
  • An industry report by Toast shows that nearly half of restaurant operators view handheld devices as helpful for improving the overall efficiency of their establishment, while 61% of diners agree with the statement. [3]
  • According to Statista’s bar industry statistics, this sector is very lucrative, generating an annual income of $24 billion. [3]
  • The operating income of an average coffee shop is 2.5% of net sales. [3]
  • The former generates only a 2.5% profit margin, while the latter can make up to 15%. [3]
  • And according to CHD Expert’s BBQ restaurant industry statistics, the country boasts more than 15,200 establishments that specialize in preparing meat this way. [3]
  • 58% of barbecue restaurants have been operating for at least five years. [3]
  • The fact that almost 60% of these restaurants have a track record of five years or more in the business proves this. [3]
  • The Asia Pacific region is seen to achieve the highest growth at a CAGR of 15.3%. [4]
  • 46% of these appointments were made by clients while 54% were booked by staff. [4]
  • 46% of these appointments were made by clients while 54% were booked by staff. [4]
  • 82% of clients use mobile devices to book appointments while 16% and 2% are made from desktops and tablets, respectively. [4]
  • 41% of booking services are found through social media, 29% are direct, 25% through referral websites and 4.4% via organic search. [4]
  • 36% of online bookings come through Instagram, 22% through Facebook,. [4]
  • 28% of bookings happen in the evening after salons close. [4]
  • 18% of bookings happen during early mornings before salons open. [4]
  • 54% of bookings that happen during working hours are made on the go. [4]
  • 46% of bookings could be lost if spas do not offer online booking or app booking. [4]
  • 32% of salons and spas say that online booking is the most important feature of a salon’s website. [4]
  • 58% of healthcare providers use online booking. [4]
  • 76% of clients use mobile devices to book appointments. [4]
  • 29% – the percentage of reduction in no shows with automated reminders. [4]
  • 70% of salon and spa appointments are booked from mobile devices. [4]
  • 43% of patients prefer to book appointments online. [4]
  • 32% of these had no indication of follow. [4]
  • 68% had evidence of follow up or other tracking. [4]
  • 154% – The increase in telehealth visits during the last week of March 2020. [4]
  • 50% – The rate increase in the number of telehealth visits during the first quarter of 2020. [4]
  • 16.2%. [4]
  • 93% of telehealth patients sought care for conditions other than COVID. [4]
  • 73% –. [4]
  • The percentage of persons aged 18 to 49 years during the first week of January 2020. [4]
  • 3.5% of telehealth encounters in 2020 involved children less than five years old. [4]
  • 69% of telehealth patients during the early pandemic period were managed at home. [4]
  • 35% – The percentage of non attendance for patients who receive email reminders. [4]
  • 3% to 80% – The non attendance rates among patients who make appointments. [4]
  • In France, 97% of doctors are confronted with no. [4]
  • 54% of patients and 42% of doctors in France use online appointment bookings. [4]
  • 72% of patients and 60% of healthcare professionals say online appointment booking platforms encourage patients to keep appointments. [4]
  • 57% of consumers go online when searching for a new healthcare provider,. [4]
  • 40% of patients say that virtual care access is now a highly important factor when selecting a provider. [4]
  • 48% of patients prefer to schedule appointments by phone, 48% of patients prefer to schedule appointments by phone,. [4]
  • 43% of patients now prefer to book online a trend that continues to rise each year. [4]
  • 46% of dental patients prefer to book appointments by phone. [4]
  • 51% of patients have booked dental appointments online. [4]
  • 52% of patients say booking dental appointments online saves time. [4]
  • 14% of dental patients see online booking systems as easy to use. [4]
  • 10% of dental patients say online booking minimizes time spent outside of work. [4]
  • 27% of patients say online booking’s requirement of an internet connection is a disadvantage. [4]
  • 12% of dental patients say that online booking systems do not allow patients to ask questions. [4]
  • 11% of dental patients see no disadvantages in online booking. [4]
  • Dental patients’ reasons for not booking online include options not offered by the dentist (37%), prefers to call (24%), prefers to book on the spot, and the booking was done by someone else (7%). [4]
  • A no show rate of 12% can cost a vascular laboratory $89,107 annually. [4]
  • A 5% reduction in no shows increases a laboratory’s revenue by $51,769 annually. [4]
  • 54% of bookings that happen during working hours are made on the go. [4]
  • 82% of clients use mobile devices to book appointments while 16% and 2% are made from desktops and tablets, respectively. [4]
  • 74% of clients cancel bookings through email while 26% do it via SMS. [4]
  • 68% of patients say they’re more likely to choose practices that offer the option to book, change, or cancel appointments online. [4]
  • 63% of telehealth encounters involved female patients. [4]
  • 60% – the percentage of online booking rates that spas and salons can achieve. [4]
  • 38% of spa and salon bookings go for same. [4]
  • 79% of appointments booked by men are for cycling and triathlon coaching appointments. [4]
  • 88% of appointments booked by women are with beauty salons and spas. [4]
  • 50% of millennials and Gen Xers would switch to providers who offer virtual care. [4]
  • 25% of all service appointments booked online are made by millennials. [4]
  • Millennials’ online booking rate has increased by 6.5% as of 2019. [4]
  • $3.2 billion – the estimated value savings from using online appointment scheduling. [4]
  • 39% of Gen Z individuals prefer receiving customer service by phone, making online appointment scheduling vital to retaining a younger client base. [4]
  • 61% – the estimated airfare cost savings from advanced online booking. [4]
  • This accounts for 29% of all advance ticket bookings for corporate travelers. [4]
  • Study 40% of Online Appointment Scheduling Happening After Hours. [4]
  • Advance Booking Can Save 61% On Economy Airfare. [4]
  • 40%of appointments are bookedafter business hours. [5]
  • 26%of online appointments are for sameday or next. [5]
  • Only 34% of appointmentsthat are scheduled onlineare done so after the office is closed. [5]
  • Businesses gain an average revenue increase of 27% when using online booking systems. [5]
  • In some cases, local businesses that added online booking systems to their website increased theirrevenueup to 120%. [5]
  • According to general appointment scheduling statistics, clients make 46% of all appointments online, while 54% are booked by staff. [5]
  • $150 billion per year is estimated as the annual loss from missed medical appointments. [5]
  • 94% of individuals would be more likely to choose a new service provider if that provider offered online booking options. [5]
  • Especially since the COVID 19 pandemic, appointment scheduling online has become increasingly popular to the point where it is now the clear preference for the majority of consumers, as indicated by the statistics below 67% of patients prefer online booking. [5]
  • This is significant compared to only 22% who choose to book by phone. [5]
  • 41% of all booking services are found through social media. [5]
  • 36% of these bookings come through Instagram, while 22% come through. [5]
  • 36% of these bookings come through Instagram, while 22% come through 82% of clients use mobile devices to book appointments. [5]
  • 16% and 2% are made from desktops and tablets, respectively. [5]
  • 60% of salons and spas can achieve up to a 60% online booking rate. [5]
  • 38% of spa and salon bookings go for same day appointments, while 88% of all appointments booked by women are with beauty salons and spas. [5]
  • 68% of patients say they’re more likely to choose a medical provider that offers the ability to book, change, or cancel appointments online. [5]
  • A significant number of people will completely overlook your 72% of patients and 60% of healthcare professionals say online appointment booking platforms encourage patients to keep appointments. [5]
  • 29% is the percentage of reduction in no shows with automated reminders. [5]
  • In fact, 67% of all consumers prefer online booking, while a shocking 80% of patients prefer aphysicianwho offers online scheduling. [5]
  • When you call an office or store to schedule an appointment, on average, you must prepare for up to 8 minutes, with about 30% of that time on hold. [5]
  • As such, workers from restaurant and bar establishments made up 74% ofunemploymentnumbers from December 2020.In 2020, restaurant sales dropped by $205.3 billion. [6]
  • This represents a colossal percentage drop of 23.8% from the previous year. [6]
  • As of March 2021, 10% of all restaurants in the United States have closed permanently since the pandemic began. [6]
  • Restaurant Industry Statistics by Consumers51% of Americans now use delivery services to purchase meals from restaurants. [6]
  • While half of the United States uses food delivery services, 26% admit ordering takeout or getting delivery at least once a week.34% of consumers report spending an average of $50 when ordering food online. [6]
  • In comparison, 26% reported their typical online food order as being up to $25, and 14% stated that they spent upwards of $100.In one study, 56% of 1,000 Americans responded that they typically ate out in a restaurant at least 2 to 3 times per week. [6]
  • In this same study, 10% of participants said that they ate out 4 to 6 times a week, and 6% of people stated that they ate out for at least one meal every single day. [6]
  • This particular earning group spent an average of $117.82 weekly, equating to 12.25 to 15.31% of theirincome. [6]
  • This represents a decrease in spending by 12.8% from the previous year. [6]
  • According to one survey, 77% of consumers will visit a restaurant’s website before dining in or taking out food. [6]
  • This same study found that 30% of diners are turned off by a menu that’s difficult to read, and 30% are turned off by a website that looks outdated. [6]
  • Restaurant Statistics by Customer Reviews90% of visitors research a restaurant online before going. [6]
  • The percentage of people who research an establishment before visiting is higher in the restaurant business than in any other type of industry.33% of diners refuse to eat at a restaurant with less than four stars. [6]
  • Around 92% of diners choose to read the reviews for a restaurant they plan to attend. [6]
  • For many people, if these reviews fall below a certain expectation, they write the entire location off and move on to finding somewhere else.77% of consumers prefer reading reviews from other customers instead of professional critics. [6]
  • As of 2019, 45% of diners in the United States state that they’ve tried a restaurant for the first time because of a social media post made by the establishment. [6]
  • Alternatively, 13% of U.S. restaurant visitors say that an establishment’s social media posts have deterred them from returning to eat again. [6]
  • Approximately 5 to 10% of consumers write reviews. [6]
  • 84% of people trust these online reviews as much as they would trust a recommendation from a friend. [6]
  • Restaurant Statistics by Employees7.1% of the workforce in the United States work in the restaurant. [6]
  • The cost of replacing a single frontline restaurant employee is approximately $5,864 according to the Center for Hospitality Research at Cornell. [6]
  • Of this amount, 20% is spent on recruiting, 14% ontrainingandorientationonce a suitable candidate is sourced, and 52% is represented by productivity loss. [6]
  • A rating increase of one star on Yelp translates to a 5% to 9% average increase in revenue, according to one study. [6]
  • When ordering food online, about 67% of diners said they would prefer to use a restaurant’s website or an app for food delivery. [6]
  • In 2020, restaurant sales dropped by 24%, or $205 billion. [6]
  • Additionally, 10% of all restaurants in the United States have closed their doors for good. [6]
  • By June of 2020, the presence of digital ordering had already increased by 135%. [6]
  • even more prevalent.79% of diners agree that technology helps improve their restaurant experience, which businesses in the industry value more in an age when inperson dining is at an all. [6]
  • Before the pandemic, digital ordering only accounted for 10% of all orders. [6]
  • Since then, online orders have accounted for 28%. [6]
  • This trend is predicted to continue into 2024.What percentage of the United States economy is accounted for by the restaurant industry?The restaurant industry accounts for 4% of the United States economy. [6]
  • Roughly 80% of the foodservice industry is comprised of the commercial segment, while 20% is noncommercial. [6]
  • 60% of restaurants don’t stay open past their first year in business, and by year four, 80% of new restaurants have closed. [6]
  • Restaurants account for 4% of the overall GDP in the United States, a larger percentage than the automobile industry at 3% and the fashion industry at 2%.People have spent centuries enjoying a meal out at a restaurant. [6]
  • The industry has experienced the permanent closure of 10% of its restaurants. [6]
  • Since June of 2020, the use of digital food ordering has increased by an incredible 135%.Today, online ordering accounts for 42% of all food orders, and 79% of consumers agree that technology improves their restaurant experience. [6]
  • 10% of all U.S. restaurants have closed permanently since the pandemic began”. [6]
  • on November 27, 2021QSR.“Study Nearly 50 Percent of Diners Influenced by Social Media”. [6]
  • “65% of Customers Prefer Self. [6]
  • Restaurants account for 4% of the United States GDP as of 2020. [6]
  • The restaurant industry ended 2020 with total annual sales of $731.5 billion 90% of restaurants in the United States have under 50 employees. [6]
  • The average profit margin for a fullservice restaurant is 3 to 5%, for a fast casual restaurant is 6 to 9%, and for catering services is 7 to 8%. [6]
  • As such, workers from restaurant and bar establishments made up 74% ofunemploymentnumbers from December 2020. [6]
  • As such, workers from restaurant and bar establishments made up 74% of. [6]
  • Since then, 79,438 of those 51% of Americans now use delivery services to purchase meals from restaurants. [6]
  • While half of the United States uses food delivery services, 26% admit ordering takeout or getting delivery at least once a week. [6]
  • 34% of consumers report spending an average of $50 when ordering food online. [6]
  • In comparison, 26% reported their typical online food order as being up to $25, and 14% stated that they spent upwards of $100. [6]
  • In one study, 56% of 1,000 Americans responded that they typically ate out in a restaurant at least 2 to 3 times per week. [6]
  • This particular earning group spent an average of $117.82 weekly, equating to 12.25 to 15.31% of their As of 2020, the average American spends $2,994 per year on food away from home at restaurants. [6]
  • 90% of visitors research a restaurant online before going. [6]
  • 33% of diners refuse to eat at a restaurant with less than four stars. [6]
  • 77% of consumers prefer reading reviews from other customers instead of professional critics. [6]
  • 7.1% of the workforce in the United States work in the restaurant industry. [6]
  • In one survey about restaurant employee happiness, 50% of respondents stated that more training would positively impact their work satisfaction, and 70% of individuals who felt this way specifically wanted additional hands on training from amanager. [6]
  • Of this amount, 20% is spent on recruiting, 14% on A rating increase of one star on Yelp translates to a 5% to 9% average increase in revenue, according to one study. [6]
  • 75% of restaurants plan on offering contactless ordering and payment options, with 61% accepting contactless payments on their premises. [6]
  • As of 2021, 91% of restaurants use kitchen automation technology. [6]
  • Digital food ordering has increased 135% since June 2020 81% of diners have used a restaurant’s website to place an order online. [6]
  • This would equate to roughly 40% of all restaurant sales. [6]
  • 46% of consumers expect restaurants to have online ordering. [6]
  • While thegrowth rateof the food industry as a whole tends to grow by a steady 3.7%, the growth of online ordering has demonstrated an annual growth rate of 15% to 20%. [6]
  • This trend is predicted to continue into 2024. [6]
  • 79% of diners agree that technology helps improve their restaurant experience, which businesses in the industry value more in an age when inperson dining is at an all. [6]
  • What percentage of the United States economy is accounted for by the restaurant industry?The restaurant industry accounts for 4% of the United States economy. [6]
  • The restaurant industry accounts for 4% of the United States economy. [6]
  • Noncommercial foodservice includes hospitals, Roughly 80% of the foodservice industry is comprised of the commercial segment, while 20% is noncommercial. [6]
  • Restaurants account for 4% of the overall GDP in the United States, a larger percentage than the automobile industry at 3% and the fashion industry at 2%. [6]
  • Since June of 2020, the use of digital food ordering has increased by an incredible 135%. [6]
  • Today, online ordering accounts for 42% of all food orders, and 79% of consumers agree that technology improves their restaurant experience. [6]
  • “Datassential 10% of all U.S. restaurants have closed permanently since the pandemic began”. [6]
  • QSR.“Study Nearly 50 Percent of Diners Influenced by Social Media”. [6]
  • 67% of respondents say it takes between30 minutes and 2 hoursto schedule a single interview. [8]
  • 56% of companies have adedicated person on their recruiting teamwho is responsible for scheduling interviews. [8]
  • 60% of recruiters say that theyregularly lose candidatesbefore. [8]
  • Average timeto hire across all industries is three to four weeks, and only 25% of respondents say they’re able to fill open roles in under two weeks. [8]
  • From first interview to offer extended, more than 40% of recruiters are spending 2+ weeks on the interview process. [8]
  • 35% of respondents identified scheduling interviews as the most time consuming aspect of recruitment. [8]
  • 67% of respondents say it takes between 30 minutes and 2 hours to schedule a single interview. [8]
  • For 17%, it takes two to five hours. [8]
  • 57% of companies have a dedicated team member who solely schedules interviews, or schedules interviews in addition to other responsibilities. [8]
  • In fact, 60% of recruiters say that they sometimes or often lose candidates before they’ve scheduled an interview. [8]
  • Almost 36% of began using it in the last year alone. [8]
  • An additional 26% of recruiting teams are thinking about starting. [8]
  • According to the 2019 Yello Recruiting Study, 54% of Gen Z candidates won’t complete an application if your recruiting methods are outdated, and 26% agree that a lack of technology throughout the hiring process would deter them from accepting a job. [8]
  • another reveals only 20 to 30% of emails are ever opened. [8]
  • There are currently over 15 million workers in the restaurant industry, representing 10% of the entire U.S. workforce.1. [0]
  • It is estimated that less than ¼ of companies in the food service industry offers an Employee Assistance Program , the workplace based program designed to address substance abuse among employees.8. [0]
  • While eating and drinking places gained 1.3 million jobs during the first seven months of 2021, the industry is still 1 million jobs short from reaching its pre pandemic level of 12.3 million, according to the National Restaurant Association. [13]
  • Twenty six percent of restaurants say they are looking for cooks and line cooks, while 17% are in need of servers and 7% are seeking bartenders, according to 7shifts data emailed to Restaurant Dive. [13]
  • Twenty three percent of postings for cooks/line cooks receive applications while 37% of manager positions receive applications, according to 7shifts. [13]
  • Full service concepts are operating with 6.2 fewer employees in the back of house and 2.8 fewer staff members in the front of house compared to 2019, according to a report by Black Box Intelligence and Snagajob. [13]
  • Fifteen percent of hourly workers surveyed by Black Box/Snagajob said they have changed industries in the past year, while 33% would like to do so. [13]
  • Thirty percent of former restaurant employees found office positions and 17% went into teaching or education, according to Technomic’s Crisis on the Front Lines study. [13]
  • Warehouse/logistics jobson demand jobs, which can provide more flexibility for both workers and employers, are up 183% compared to before the pandemic, according to Snagajob data. [13]
  • Limited service hourly wages rose 10% year over year in Q2 2021, according to Black Box Workforce Intelligence data, marking the highest increase the industry has reported in several years. [13]
  • Full service line cooks saw wages increase 6% during the period, compared to 3% in Q1 2021. [13]
  • Turnover rates for both limitedservice and fullservice restaurants are higher than they were pre pandemic, reaching 144% and 106%, respectively, in June. [13]
  • In 2019, limitedservice restaurants recorded 135% turnover and full service operators experienced 102% turnover, according to the Black Box/Snagajob report. [13]
  • According to the Black Box/Snagajob report, 62% of workers have experienced emotional abuse/disrespect from customers while 49% said they experienced emotional abuse from managers. [13]
  • Such harassment could continue, especially with a majority (83%). [13]
  • A New York City restaurant owner reported that 20% of his staff said they would rather resign than get vaccines, according to Business Insider. [13]
  • Operators that used restaurant technology reduced staff turnover by 13%, which saved over $6,000 in costs to hire new staff for a 10 person team, according to 7shifts. [13]
  • Such tools helped prevent the spread of over 500 cases and were used 1.5 million times by employees during the pandemic, according to 7shifts. [13]
  • Appeal to younger job seekers A majority of workers in both limitedand fullservice restaurants are 16to 24years old, according to Black Box/Snagajob, so job descriptions and work environments should be attractive to them, the companies said. [13]

I know you want to use Restaurant Scheduling Software, thus we made this list of best Restaurant Scheduling Software. We also wrote about how to learn Restaurant Scheduling Software and how to install Restaurant Scheduling Software. Recently we wrote how to uninstall Restaurant Scheduling Software for newbie users. Don’t forgot to check latest Restaurant Scheduling statistics of 2024.

Reference


  1. americanaddictioncenters – https://americanaddictioncenters.org/rehab-guide/workforce/blue-collar-workers/restaurant-hospitality.
  2. 7shifts – https://www.7shifts.com/blog/study-restaurant-labor-management-trends-stats-for-2020/.
  3. restauranttechnologynews – https://restauranttechnologynews.com/2020/02/the-2020-restaurant-labor-management-trends-study-released-by-7shifts/.
  4. smallbizgenius – https://www.smallbizgenius.net/by-the-numbers/restaurant-industry-statistics/.
  5. financesonline – https://financesonline.com/appointment-scheduling-statistics/.
  6. zippia – https://www.zippia.com/advice/appointment-scheduling-statistics/.
  7. zippia – https://www.zippia.com/advice/restaurant-industry-statistics/.
  8. toasttab – https://pos.toasttab.com/blog/on-the-line/restaurant-management-statistics.
  9. yello – https://yello.co/blog/interview-scheduling-statistics/.
  10. 7shifts – https://www.7shifts.com/blog/restaurant-scheduling-stats-of-2017/.
  11. timeforge – https://timeforge.com/blog/restaurant-scheduling-statistics-2/.
  12. bls – https://www.bls.gov/ooh/management/food-service-managers.htm.
  13. bls – https://www.bls.gov/ooh/food-preparation-and-serving/waiters-and-waitresses.htm.
  14. restaurantdive – https://www.restaurantdive.com/news/why-arent-restaurant-workers-coming-back-heres-what-the-data-shows/606198/.

How Useful is Restaurant Scheduling

One key aspect that highlights the usefulness of restaurant scheduling is the ability to match shift timings with customer traffic. Restaurants often experience fluctuations in demand, with peak hours witnessing a significant influx of patrons while quieter times require fewer staff. It is through meticulous scheduling that optimal staffing levels are determined, keeping costs in check and minimizing waste of resources.

Aside from managing customer flow, scheduling also plays a critical role in meeting employees’ needs and promoting a positive work environment. By taking into account staff preferences, balancing workloads, and considering time-off requests, restaurant management can demonstrate flexibility and responsiveness towards their team members’ lives beyond the workplace. Employees who feel heard and accommodated are more likely to exhibit higher job satisfaction levels and ultimately deliver exceptional customer service.

Furthermore, the scheduling process allows restaurant owners to address the diverse skill sets of their staff effectively. Certain tasks in the restaurant environment may require specialized expertise, such as cocktail making or plating artistic dishes. By matching employees’ strengths and aptitudes with corresponding shifts, restaurants can efficiently use the range of talent within their team and provide an elevated dining experience.

Additionally, restaurant scheduling fosters collaboration and teamwork among staff members. When employees are scheduled to work alongside their colleagues consistently, they become more familiar with each other’s working styles and habits. Such familiarity ultimately builds trust, improves communication, and promotes a harmonious work environment. Collaboration becomes natural as employees learn to anticipate and support one another, leading to smoother transitions between shifts and seamless service delivery.

Another vital aspect of restaurant scheduling revolves around assessing staff availability and preventing burnout. Ensuring that shifts are reasonably distributed and offering adequate breaks during peak hours can prevent the risks of exhaustion and help maintain a motivated workforce. Proper scheduling practices contribute to reducing strains and stresses, leading to a healthier work-life balance for restaurant employees.

In conclusion, the usefulness of restaurant scheduling cannot be overstated. It allows restaurant owners to align staff levels with customer demand, promotes optimized resource allocation, and helps create a positive work environment for employees. Efficient scheduling not only considers employee preferences and flexibility but also maximizes collaborative efforts among staff members, fostering smoother operations and exceptional service. Ultimately, the significance of scheduling lies in its ability to strike a balance between the diverse needs of the establishment, its employees, and the customers it serves.

In Conclusion

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