Salesforce AppExchange Apps Statistics 2024 – Everything You Need to Know

Steve Bennett
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Are you looking to add Salesforce AppExchange Apps to your arsenal of tools? Maybe for your business or personal use only, whatever it is – it’s always a good idea to know more about the most important Salesforce AppExchange Apps statistics of 2024.

My team and I scanned the entire web and collected all the most useful Salesforce AppExchange Apps stats on this page. You don’t need to check any other resource on the web for any Salesforce AppExchange Apps statistics. All are here only 🙂

How much of an impact will Salesforce AppExchange Apps have on your day-to-day? or the day-to-day of your business? Should you invest in Salesforce AppExchange Apps? We will answer all your Salesforce AppExchange Apps related questions here.

Please read the page carefully and don’t miss any word. 🙂

Best Salesforce AppExchange Apps Statistics

☰ Use “CTRL+F” to quickly find statistics. There are total 66 Salesforce AppExchange Apps Statistics on this page 🙂

Salesforce AppExchange Apps Market Statistics

  • Salesforce has a20% shareof the overall CRM market. [0]
  • Salesforce has11.7%of the marketing CRM market share,7.3%behind. [0]
  • Salesforce has a 20% share of the overall CRM market. [0]
  • It shows just how dominant Salesforce is that its biggest rival has a market share of just 8.3%, less than half of the market share currently taken up by Salesforce. [0]
  • At the moment, sales force as a market share of 11.7% in this niche, with Adobe 7.3% ahead of them. [0]
  • The company has increased its workforce by about 10,000 people over the last couple of years and it will likely grow more as the business and the wider CRM market grows too. [0]
  • Salesforce Salesforce commands about 20% of the CRM market share. [1]
  • Salesforce customers say they have seen on average a 25% increase ROI for marketing. [1]
  • Salesforce’s Marketing Cloud scored 14.1% of the market share against its nearest rival Adobe Experience Cloud, which scored 12%. [2]
  • Service Cloud racked up 45.3% of the niche market compared to 8.3% claimed by Oracle Service Cloud. [2]

Salesforce AppExchange Apps Software Statistics

  • At least one Salesforce AppExchange software is used by 95 percent of Fortune 100 organizations. [3]

Salesforce AppExchange Apps Latest Statistics

  • According to Salesforce’s statistics, 86% of customers use partner apps and solutions. [4]
  • Based on the statistics, you can see companies that were founded after 2010 account for over 54% of all consulting partners in the Salesforce ecosystem. [4]
  • Based on the number of certified specialists in companies, you can see that 70.6% of companies have 1. [4]
  • According to TriFin Labs, 71 percent of Salesforce users leverage Salesforce AppExchange Apps on a regular basis. [3]
  • 23% increase in opportunity win rate using Sales Cloud 35% increase in customer satisfaction using Community Cloud 35% Faster Deployment using App Cloud Any C level person would gladly take any of those statistical improvements. [5]
  • When they do, Apple takes a 30% revenue share of the purchased app. [5]
  • A big difference though is that for companies that build apps on Salesforce… Salesforce takes less than the 30% revenue share of the app that mobile companies do. [5]
  • 100% of the Fortune 100 have installed an AppExchange App. [5]
  • Of the 150,000+ Salesforce customers, 86% of them have installed a Salesforce AppExchange App. [5]
  • 31% of Salesforce revenueis generated by Service Cloud sales. [0]
  • Most recent figures show Salesforce CRM revenue growingby 23.2% annually. [0]
  • 58% of Salesforce customerssay they have plans to integrate additional Salesforce clouds. [0]
  • Companies that switch to Salesforce CRM see a25% revenue increaseon average. [0]
  • Customer satisfaction rises by 35%after companies switch to Salesforce. [0]
  • At the moment, the annual sales figures show that CRM revenue for the company is growing at a whopping 23.2% annually. [0]
  • It means that 1% of its revenue, 1% of its resources and 1% of its employees’ time is dedicated to giving back to the community and other charitable causes. [0]
  • 71% of all Salesforce customers install the best apps from the AppExchange. [6]
  • 40% of all apps on AppExchange are free. [6]
  • You can automatically schedule task imports and exports, and manage the connection between APIs, apps, data and devices with this 100% Cloud solution. [6]
  • 89% of Fortune 100 companies have installed at least one AppExchange app. [6]
  • 31% of Salesforce revenue comes from Service Cloud sales. [1]
  • 41% of Salesforce revenue comes from Sales Cloud sales. [1]
  • 58% of Salesforce Customers Have Plans to Integrate Additional Salesforce Clouds. [1]
  • Companies that switch over to Salesforce on average will see a 25% increase in revenue. [1]
  • Salesforce Customer Success Companies that use Salesforce see an increase of customer satisfaction by 35%. [1]
  • With the use of Salesforce, customer service agents have an increase of 34% productivity. [1]
  • With Salesforce’s ability to monitor performance in real time with custom reports and dashboards, sales productivity increases by 44%. [1]
  • 82% of Salesforce professionals feel valued at work. [1]
  • 83% of Salesforce professionals believe you don’t need a degree to do their job. [1]
  • More than 88% of Fortune 100 companies use at least one Salesforce App. [1]
  • 71% of Salesforce customers actively use apps from the AppExchange. [1]
  • Salesforce dedicates 1% of its employees time, 1% of its equity, and 1% of its product to be put back into communities around the world. [1]
  • Fortune Salesforce has adopted an Education Reimbursement Policy, where they will repay 100 percent of the costs an employee will incur. [1]
  • 53% of new hires at Salesforce are referrals from current employees. [1]
  • Salesforce has also set the standard for community impact with its Pledge 1% initiative which allows participants to commit 1% of equity, technology, and employee time to improving education, equality, and the environment in local communities. [2]
  • More than 12,000 companies worldwide have joined Pledge 1% thus far. [2]
  • Sales Cloud claimed 40.6% — 4x higher than Microsoft Dynamics 365 Sales. [2]
  • In 2021, almost 30% of Salesforce customers come from the professional services industry. [2]
  • Other core segments include manufacturing (11.1%) as well as banking and financial services (8.8%). [2]
  • Approximately 62% of Salesforce customers are located in the United States. [2]
  • The majority of employees (58%). [2]
  • Salesforce Cloud accounts for 24.42% of Salesforce’s total annual revenue. [2]
  • In 2021, Salesforce generated $5.38 billion related to Service Cloud, a 20% increase since 2020. [2]
  • the highest The passing score for being certified by Salesforce is 65%. [2]
  • In November 2020, approximately 47% of Salesforce’s US workforce was made up of underrepresented groups. [2]
  • Compared to 2018, more women started working at Salesforce globally in 2020 — the number increased from 31.6% to 33.6%; hiring of men dropped slightly in the same time period from 68.2% in 2018 to 66.1% in 2020. [2]
  • The number of non binary employees remains the same at 0.2%. [2]
  • The same trend shows up in the US The number of women hired by Salesforce grew from 33.6% in 2018 to 36.1% in 2020 while the number of men hired decreased from 66.1% in 2018 to 63.7% in 2020. [2]
  • LGBTQ+ employees constitute 3.2% of the company’s workforce while people with disabilities account for 3.1% and veterans account for 2.3%. [2]
  • 39% of Salesforce customers say data cleansing is the most important app in the Salesforce AppExchange. [7]
  • In 2016, 85 percent of Fortune 100 companies were connecting with their customers with at least one Salesforce AppExchange app. [8]
  • According to Marc Benioff, Salesforce corporate culture is based on the concept of Ohana.[53]. [9]
  • For the fiscal year 2019, Salesforce reported revenue of US$13.28 billion, an increase of 26% yearover year and 26% in constant currency. [9]
  • The CRM giant reported subscription and support revenues of US$12.41 billion, an increase of 27% yearover. [9]
  • In December 2019, the found that Salesforce was one of 91 companies who “paid an effective federal tax rate of 0% or less” in 2018, as a result of the Institute on Taxation and Economic Policy Fortune500. [9]

I know you want to use Salesforce AppExchange Apps, thus we made this list of best Salesforce AppExchange Apps. We also wrote about how to learn Salesforce AppExchange Apps and how to install Salesforce AppExchange Apps. Recently we wrote how to uninstall Salesforce AppExchange Apps for newbie users. Don’t forgot to check latest Salesforce AppExchange Appsstatistics of 2024.

Reference


  1. springengage – https://springengage.com/salesforce-statistics/.
  2. trifinlabs – https://trifinlabs.com/50-salesforce-facts-quotes-statistics/.
  3. itechart – https://www.itechart.com/salesforce/statistics/.
  4. hevodata – https://hevodata.com/learn/salesforce-appexchange/.
  5. salesforceben – https://www.salesforceben.com/the-appexchange-ecosystem-key-findings/.
  6. martekventures – https://martekventures.com/2021/02/26/why-build-on-salesforce/.
  7. magicfuse – https://magicfuse.co/blog/best-salesforce-appexchange-apps/.
  8. ringlead – https://www.ringlead.com/blog/bad-data-concern-for-salesforce/.
  9. toptal – https://www.toptal.com/salesforce/salesforce-appexchange-enterprise-quick-wins.
  10. wikipedia – https://en.wikipedia.org/wiki/Salesforce.

How Useful is Salesforce Appexchange Apps

Salesforce AppExchange Apps: Powering Business Growth and Efficiency

In a swiftly evolving business landscape, characterized by intense competition and rapidly changing customer expectations, organizations are increasingly exploring advanced digital solutions to streamline their operations and enhance their customer experiences. Salesforce, a global leader in cloud-based software solutions, has emerged as a go-to resource for businesses seeking flexibility, scalability, and innovation. Within the vast range of solutions available on the Salesforce platform, the Salesforce AppExchange presents an array of third-party applications designed to optimize and customize the platform’s capabilities for businesses of all sizes and industries.

Salesforce AppExchange Apps offer a multitude of benefits that organizations can leverage to drive growth, improve efficiency, and enhance collaboration across departments. One key advantage lies in their ability to address specific needs and solve niche challenges by filling the gaps left by the out-of-the-box software features provided by Salesforce. The vast ecosystem of apps spans different functionalities, from sales, marketing, and service to finance, analytics, and project management. This allows businesses to customize Salesforce to suit their unique workflows and requirements without having to invest in extensive development resources or rely solely on out-of-the-box solutions.

Furthermore, these apps significantly contribute to supporting business growth by equipping organizations with powerful tools to boost their sales efforts and deliver exceptional customer experiences. The AppExchange Apps can augment Salesforce’s native sales and marketing functionalities, helping businesses streamline their processes, capture leads, nurture relationships, and close deals efficiently. With these apps, sales teams can seamlessly generate quotes, automate task management, track customer interactions, and execute sales forecasts. Such enhancements result in improved productivity, increased sales velocity, and optimized revenue for organizations.

Moreover, Salesforce AppExchange Apps serve as strategic assets for businesses seeking to amplify their customer service capability and achieve unmatched customer satisfaction. These apps integrate seamlessly with Salesforce’s service cloud solutions, offering businesses the means to standardize, automate, and personalize their customer service interactions. With powerful tools like case management, knowledge base, and customer surveys available at their fingertips, customer service teams can respond swiftly, efficiently, and effectively to queries, complaints, and requests, driving higher customer loyalty and retention.

However, the vast expanse of the Salesforce AppExchange can be overwhelming, and identifying the right apps to fulfill specific requirements can be a daunting task. Therefore, organizations need to approach app selection cautiously, thoroughly assessing their needs, reviews, and comparing the myriad of alternatives to ensure it aligns seamlessly with their existing Salesforce infrastructure and overall business goals.

In conclusion, Salesforce AppExchange Apps emerge as invaluable resources for businesses seeking to optimize the potential of the Salesforce platform. These apps empower organizations to overcome numerous challenges by plugging gaps, amplifying key functionalities, and enriching customer experiences. Whether it is sales teams aiming to drive revenue growth or customer service teams striving for exceptional satisfaction levels, the AppExchange offers a vast array of solutions tailored to specific needs. By judiciously considering and incorporating such apps, organizations can harness the true potential of their Salesforce investment, driving growth, efficiency, and enhanced collaboration across various departments.

In Conclusion

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