Cloud Communication Platforms Statistics 2024 – Everything You Need to Know

• Workplace communication statistics show that 86% of employees and executives cite the lack of effective collaboration and communication as the main causes for workplace failures. ^[1]
• Another research by Salesforce that included not only employees, but corporate executives and educators as well, shows that 86% of them believe ineffective communication is the underlying reason for workplace failures. ^[1]

Cloud Communication Platforms Adoption Statistics

• The result is a 2030% yearover year growth in cloud technology adoption. ^[0]

Cloud Communication Platforms Latest Statistics

• Available to download in PNG, PDF, XLS format 33% off until Jun 30th. ^[8]
• In 2020, communications is expected to account for 36% of IT budgets, at a global cost of $3,878 billion. ^[2]
• More than half (52.2%). ^[2]
• According to 451 Research’s CPaaS Market Monitor projects, this segment will grow at a 33% CAGR in the next five years. ^[2]
• In 2020, communications are expected to account for 36% of IT budgets, at a global cost of $3,878 billion. ^[2]
• By 2018 a decade later, this had fallen to AU$467 million, and it dropped a further 20% to AU$387 million in 2019. ^[2]
• With an estimated 2 million businesses still operating their telephone system over ISDN in the UK alone, it’s fair to say this change will have a major impact on businesses worldwide. ^[2]
• Yet it’s surprising to see that still, 25% of those businesses aren’t aware of the planned ‘switch off’, even though it was officially announced in 2014. ^[2]
• Already, 65% of our research participants are using either UCaaS or custom hosted services for their UC platforms. ^[2]
• According to Transparency Market Research, the UCaaS industry will have a value of $79.3 billion by 2024. ^[0]
• Nemertes research tells us that 19.1% of companies are using UCaaS for calling strategies already. ^[0]
• 68% of UCaaS buyers say that all inclusive capabilities are crucial to their purchasing decisions. ^[0]
• Security is still key When deploying remote communication solutions, 95% of businesses say that they want to use VPN connections to keep data private. ^[0]
• However, 31% of companies are keen to use UCaaS to shed technical debt from legacy systems and processes. ^[0]
• Though many companies are keen to move into the cloud, 70% say that they’re concerned about data security. ^[0]
• 63% are worried about global service consistency, and 57% are unsure about network performance management. ^[0]
• Over 75% of UCaaS users experience heightened productivity levels. ^[0]
• Most companies are planning a move to the cloud 38% of businesses say that they’re planning on making the move to the cloud with their communication technology. ^[0]
• 33% of respondents have switched to the cloud already. ^[0]
• Increased uptime is a big benefit of the cloud 80% of respondents in a Frost and Sullivan whitepaper said that increased uptime was a major benefit of the cloud. ^[0]
• 80% also saw freeing up IT with hosted services as a significant advantage. ^[0]
• European companies associate the cloud with innovation Mitel found that 81% of European companies responding to its survey saw the cloud as the top way to access innovative new tools. ^[0]
• 41% of respondents said UCaaS solutions could help them overcome more specific issues. ^[0]
• These trends are likely to continue for the next 5 years. ^[0]
• Cloud is crucial to business evolution Evolve IP found that 15% of the time we spend communicating in the current landscape is wasted. ^[0]
• 74% of business CFOs say that the cloud will have the most measurable impact on their company’s transformation. ^[0]
• Evolve IP also discovered that UCaaS led to improved productivity for 72% of respondents, better collaboration for 91%, and faster problem solving for 88%. ^[0]
• On the other hand, teams who communicate effectively may increase their productivity by as much as 25%. ^[1]
• According to a McKinsey report, wellconnected teams see a productivity increase of 20. ^[1]
• This increase affects task work — CMSWire reports that 97% of employees believe communication impacts their task efficacy on a daily basis. ^[1]
• Moreover, a report by Think Talent shows that employees working in organizations with effective communication plans — ones that manage to minimize the silo effect and centralize communication — are 3.5 times more likely to outperform their peers. ^[1]
• As showcased by Lexicon, a high percentage of more than 80% of Americans believe employee communication is crucial for developing trust with employers. ^[1]
• According to her, miscommunication can cost a company of 100 employees $420,000 per year. ^[1]
• According to David Grossman’s report, “The cost of poor communications” which included 400 large companies and 100,00 employees, the cost of communication barriers that arise in the workplace stands at $62.4 million per year, per company. ^[1]
• According to research, 28% of employees point at poor communication as the reason for breached deadlines. ^[1]
• One survey reported by the Harvard Business School shows 89% of employees serve on at least one global team. ^[1]
• Moreover, 62% have colleagues from three or more cultures. ^[1]
• According to Alexika, here are the 10 business languages of the world, based on the percentage of world Gross Domestic Product , and Gross Domestic Product in $US billions. ^[1]
• You’ll also find the number of people who speak these languages worldwide, according to Ethnologue Language GDP in $US Billions % of world GDP Number of worldwide speakers 1. ^[1]
• Official statistics show 78.1% of the US population speak English as their mother tongue. ^[1]
• Spanish with a share of over 72.06%; French with a share of 14.08%; German with a share of 4.43%; Latin with a share of 2.30%; Japanese with a share of 0.82%. ^[1]
• Spanish with a share of 50.2%; French with a share of 12.4%; American Sign Language 7.4%; German 5.7%; Japanese with a share of 4.9%. ^[1]
• Official statistics show 98% of the UK population speak English as their mother tongue. ^[1]
• When it comes to the languages spoken by the UK population aged 18 34 — the population of people likely to be engaged in work with a multicultural team — the top 5 include French; German; Spanish; Italian; Hindi. ^[1]
• However, the listed languages are each spoken only by less than 20% of the UK population. ^[1]
• According to a Statista report about finding reliable Covid 19 sources, 74% of people worldwide were worried there was a lot of false information circulating about the virus. ^[1]
• Moreover, 45% found it difficult to find reliable and trustworthy information about the virus and its effects. ^[1]
• Perceptyx reports that when employees were extremely content with communications about the company’s response to coronavirus, a whopping 96% of them trusted their employers put employee safety first. ^[1]
• However, when such communication was poor, only 30% believed this. ^[1]
• According to a Buffer’s State of Remote Work report from 2018. ^[1]
• Back then, 21% of respondents highlighted remote collaborating and/or communicating as a crucial remote work challenge. ^[1]
• A Statista report on the biggest struggles with working remotely, shows that 16% of people had difficulties with collaboration and communication in 2021. ^[1]
• , when 20% of people had the same difficulties. ^[1]
• In concrete numbers, this amounts to 65% of employees who’ve had communication training, compared to 52% of those who didn’t. ^[1]
• According to a Gartner snap poll focused on making remote work successful during the pandemic, 54% of HR leaders cite poor technology and/or remote work infrastructure as the primary barrier to effective remote work. ^[1]
• Forbes reports that the biggest such obstacle for 35% of people was weak Internet. ^[1]
• Despite the occasional Internet issues, the previously mentioned Workplace Insight study has found that 85% of employers believe their employees have the technology, tools, and resources they need for productive remote work during an extended period. ^[1]
• Out of 2,000 respondents, about 1,100 (55%). ^[1]
• In numbers, home based employees tend to procrastinate 10 minutes less; work 1.4 days per month more; be 47% more productive. ^[1]
• Namely, Workplace Insight has found only 15% of companies from Great Britain and Western Europe say working from home has had a clear negative effect on employee productivity. ^[1]
• This study found that 73% of respondents believed they were more efficient when working from home;. ^[1]
• For better or for worse, 68% believed they workedmore hourswhile working from home. ^[1]
• According to a Gallup report about “How Coronavirus Will Change the ‘Next Normal’ Workplace”, the US alone saw a jump from 31% to 62% of people working remotely. ^[1]
• One Stanford research by Stanford economist Nicholas Bloom shows 42% of the US workforce was working remotely in 2020. ^[1]
• Statista research detailing the attitudes on remote work from employees in companies with digital output shows that 86% of them view remote work as the “future of work”. ^[1]
• Moreover, a whopping 90% would recommend a remote work arrangement to a friend. ^[1]
• remote work possibilities.87% of employees declared they are “satisfied with tools and processes that enable remote team communication”. ^[1]
• This likely prompted 84% of employees to declare they can accomplish all of their tasks remotely. ^[1]
• 86% of employees declared their leadership teams provide “agency and autonomy while working remotely”. ^[1]
• Moreover, 84% of employees declared their leadership “understands what it takes to operate remotely”. ^[1]
• A Gallup report even shows that as many as 54% of US workers would now leave their current job positions to pursue positions in companies that allow working from home. ^[1]
• Moreover, Global Workplace Analytics shows that over 33% of employees would take a pay cut for the option to work from home. ^[1]
• 2,058 US adults found that 69% of managers simply feel uncomfortable when communicating with employees faceto. ^[1]
• This percentage is partly because 37% of the said managers feel uncomfortable giving direct feedback in business communication situations. ^[1]
• Perhaps as a result of this reluctance to provide feedback, a small percentage of only 18% of employees have their communication skills evaluated within their performance reviews. ^[1]
• Moreover, one Gallup estimate shows that only 50% of employees know what their managers expect from them. ^[1]
• The Harvard Business Review cites that 72% of employees feel their performance would improve if their managers were to provide corrective — sometimes also dubbed as “negative” — feedback. ^[1]
• Interestingly, employees actually prefer corrective feedback to praise or recognition by a 14% difference — with a 57% to 43% ratio. ^[1]
• Moreover, If the corrective feedback is delivered appropriately, the original 72% rise to a whopping 92% of respondents who believe negative feedback is an effective way to improve one’s performance. ^[1]
• A study by Officevibe shows that 43% of highly engaged individuals receive feedback at least once per week, in contrast with only 18% of low. ^[1]
• In line with that, a report by Gallup shows engaged employees are 27% more likely to show an excellent work performance. ^[1]
• A report by Trade Press Services shows that as many as 85% of employees claim they are most motivated when regularly updated about company news and information. ^[1]
• And, according to Gatehouse, as many as 64% of businesses cite their business strategies, values, and purpose as crucial information they want to communicate. ^[1]
• Namely, CEB/Gartner reports that more informed employees tend to outperform their less informed peers by a whopping 77%. ^[1]
• Sadly, the same Trade Press Services report also shows that as many as 74% of employees believe they are missing out on important news and information in their companies. ^[1]
• Moreover, IBM indicates 72% of employees don’t fully understand their companies’ business strategies. ^[1]
• GoVitru reports that only 5.9% of organizations communicate goals on a daily basis — even though clear business goals are a crucial component in directing employee’s everyday efforts. ^[1]
• Furthermore, only a share of 23% of executives claims their companies are efficient at aligning employees’ goals with corporate purposes. ^[1]
• As a result, a majority of employees simply lack direction in work — or, a share of 57%, to be exact. ^[1]
• Namely, one Workforce report shows that 60% of companies lack a long term strategy or vision for their internal communication processes. ^[1]
• Namely, one VMA Group Study shows that 46% of its respondents say their communication progress is NOT researched or measured with Key Performance Indicators and other relevant metrics. ^[1]
• Moreover, Gatehouse reports that 21% of worldwide businesses admit they do NOT have a formal plan for internal communication — this percentage rises to 31% in the US. ^[1]
• The effects of great communication skills are undeniable — 73% of employers want employees with strong written communication skills, as found by the National Association of Colleges and Employees. ^[1]
• The Association of American Colleges and Universities cites additional communication skills employers look for in prospective hires — as many as 93% of employers expect a demonstrated capacity to Think critically; Communicate clearly; Solve complex problems. ^[1]
• Namely, one GMAC Corporate Recruiters survey shows that 69% of recruiters feel confident about hiring business school graduates who have the right communication skills, despite their lack of experience. ^[1]
• Companies whose leaders possess effective communication skills have a 47% higher return to shareholders during a five. ^[1]
• Namely, people who feel heard by co workers and superiors report feeling 4.6 times more likely to feel empowered to perform their best work. ^[1]
• However, studies show that people spend 75% of the time while listening to others distracted, preoccupied, or forgetful. ^[1]
• Luckily, research at the University of Minnesota shows that students who take listening training improve their ability to understand what is said by 40%. ^[1]
• One Queens University of Charlotte infographic shows that 75% of employers view collaboration and teamwork as important aspects of a successful business. ^[1]
• This percentage is well justified — the Institute for Corporate Productivity and Babson’s College Professor Rob Cross surveyed 1,100 American companies to find that companies who promote collaborative work are 5 times more likely to report a high performance. ^[1]
• However, 39% of employees around the world believe that people in their organizations simply don’t collaborate enough. ^[1]
• One McKinsey report indicates that 80% of businesses use social collaboration tools to enhance their business processes. ^[1]
• Remotely reports that using online collaboration tools, but also participating in digital workplaces, helps increase productivity by 20. ^[1]
• But, their preference for online communication at home (with a share of 65%). ^[1]
• Ateam communication app, in 55% of the cases; email, in 28% of the cases. ^[1]
• Emails are also a favorite communication channel — as many as 93% of Baby Boomers use email on an everyday basis. ^[1]
• CMSWire reports that 85% of employees use more than one communication device to communicate at work — as many as 32% use three or more devices because they value flexibility. ^[1]
• Computers— in 44% of the cases; Smartphones— in 36% of the cases; Tablets— in 16% of the cases; Desktop phones— in 5% of the cases. ^[1]
• If they’re receiving voicemails, 82% claim they prefer the voicemails to come as text messages — because text is easier to scan for the right information. ^[1]
• Instead, they rely on Emails— in 48% of the cases; Mobile phones— in 20% of the cases; Desk phones— in 10% of the cases; Text messaging— in 8% of the cases; Online meetings— in 8% of the cases. ^[1]
• Globally speaking, these averages differ only slightly, according to a world encompassing Statista report North America— 3.1 communication tools; Asia Pacific— 3.42 communication tools; Europe, Middle East, and Africa— 3.56 communication tools. ^[1]
• 44% of employees want to use their business communication tools more. ^[1]
• The previously mentioned Interact survey shows that 16% of managers prefer email interactions because they feel uncomfortable communicating faceto. ^[1]
• report by Project shows that 39% of businesses primarily use email for employee communication. ^[1]
• Emails are also reported to be the primary method of communication for as many as 74% of adults. ^[1]
• For example, only 34.1% of emails in North America actually get opened, which implies the abundance of email comes with a lower interest to interact. ^[1]
• This disinterest may also be justified by the lack of emails’ true relevance — as many as 62% of emails in an average inbox are deemed unimportant. ^[1]
• Furthermore, the emails that do get opened — 70% of emails we chose to open will get opened within 6 seconds upon receipt — still represent a productivity killer. ^[1]
• According to Clockify’s report on the time spent on emails as a recurring task, we spend 2.5 hours per day communicating via email. ^[1]
• Namely, Project’s report shows that 63% of people have missed an important piece of information because it went to a colleague’s inbox while the said colleague was absent. ^[1]
• Almost half of the employees (47%). ^[1]
• According to Project, online tools take second place when it comes to workplace communication devices — with a share of 28%. ^[1]
• A Work Institute report on retention shows that effective communication systems help retain top talents in companies by 450%. ^[1]
• A detailed Pew Research Center study shows that 81% of adults working from home at least part time say they use video calling or online conferencing services to stay in touch with their teams. ^[1]
• 59% report using these services and tools often. ^[1]
• Income is the second influential factor — video calling/online conferencing services are used by 69% of upperincome workers; 56% of middleincome workers; 41% of lower. ^[1]
• An individual’s role in an organization is the third factor — 70% of supervisors use these tools, compared to 55% of people who are not supervisors. ^[1]
• Apart from video calling/online conferencing services, 57% of people also like to use instant messaging platforms. ^[1]
• 43% report using these business communication platforms often. ^[1]
• These platforms are used by 49% of those younger than 50; 30% of those 50 and older. ^[1]
• Namely, in companies that use Intranets as online communication solutions, only 13% report using them daily. ^[1]
• According to a survey by Prescient Digital Media, 31% of employees surveyed admit they never use their companies’ Intranets. ^[1]
• According to Project, people spend 23% of their time engaged in business communication on in. ^[1]
• According to the Otter blog, there are 11 million meetings held each day, and employees spend 4 hours in meetings or preparing for meetings. ^[1]
• Project’s report shows that 61% of people believe they waste time at meetings. ^[1]
• This assumption seems to be justified — as many as 71% of senior managers believe meetings to be unproductive and inefficient. ^[1]
• Namely, about 70% of Millennials claim going to the office is not necessary for effective work. ^[1]
• According to Project, phone calls are still present as a form of workplace communication — albeit, with a share of only 2%. ^[1]
• After all, as many as 75% of millennials — who currently represent the most prevalent generation in the US labor force — dislike making phone calls as they consider them “time. ^[1]
• According to ZDNet research, an average phone conversation lasts 3 minutes and 15 seconds. ^[1]
• 73% of Employers Want Candidates With This Skill. ^[1]
• .Happy Workers are 13% More Productive. ^[1]
• Nor do employees want to return to the office – 61 percent of white collar workers say they want their employers to allow them to work remotely indefinitely, and a third have said they’re willing to quit if forced to come back. ^[4]
• In 2019 will be accounted for by telepresence.34% of workers that were previously commuting now work from home using telepresence since April 2020.42% of companies have increased cloud application and unified communication. ^[5]
• Here are some statistics that show just how these trends are changing the UC landscape Smartphone traffic is set to exceed desktop PC traffic by 2024.61% of businesses with traditional phone systems adopt VoIP phone systems at the end of their contract. ^[5]
• Mobile video in unified communications is 2x more likely to improve the customer service experience. ^[5]
• Video conferencing is the second most preferred method of communication between teams with the first being inperson meetings.75% of CEOs predict that video assisted meetings will eventually replace traditional conference. ^[5]
• calling.34.3% of businesses have reduced IT spending by an average of $161k a year by eliminating redundant apps and shifting to cloud based unified communications as a service solutions. ^[5]
• Businesses arereducing their need to hold in person meetings by an average of 30% by communicating using collaboration tools.81% of employees feel that collaboration apps improve the overall productivity of the company. ^[5]
• Only 33% of research participants and IT leaders are fully on premises with their UC solutions today. ^[5]
• The rest are either using all cloudbased solutions (29%) or a hybrid of on premise/cloud solutions (38%). ^[5]
• 80% of fortune 2000 companies rely on our research to identify new revenue sources. ^[6]
• The projected percent change in employment from 2020 to 2030. ^[9]
• The average growth rate for all occupations is 8 percent. ^[9]
• The percent change of employment for each occupation from 2020 to 2030. ^[9]
• Enterprises’ dependence on cloud computing 41 % of EU enterprises used cloud computing in 2021, mostly for hosting their e mail systems and storing files in electronic form. ^[7]
• Compared with 2020, the use of cloud computing increased by 5 percentage points. ^[7]
• In 2021, this applied to almost all EU enterprises (98 %). ^[7]
• In Sweden (75 %), Finland (75 %), the Netherlands (65 %) and Denmark (65 %). ^[7]
• On the other hand, in Greece (22 %), Romania (14 %) and Bulgaria (13 %). ^[7]
• Among the enterprises that reported using cloud computing, some 79 % relied on a cloud solution for their e. ^[7]
• More than two out of three enterprises (66 %). ^[7]
• One in five enterprises (21 %). ^[7]
• Not surprisingly, the highest proportion of enterprises using cloud computing services (76 %). ^[7]
• ‘Professional, scientific and technical’ enterprises came in between, with 56 % reporting using the cloud. ^[7]
• Compared with 2020, the increase in the use of cloud computing was highest in the retail trade sector. ^[7]
• The use of cloud computing was particularly high in large enterprises where 72 % used it in 2021, i.e. an increase of 7 percentage points compared with 2020. ^[7]
• In 2021, 53 % of medium sized enterprises used cloud computing compared to 46 % in 2020. ^[7]
• In small enterprises, the use of cloud computing increased by 5 percentage points to 38 %. ^[7]
• In 2021, the use of cloud for e mail and storage of files is still predominant with 79 % and respectively 66 % of enterprises using cloud computing reported buying these types of cloud services. ^[7]
• Only one in five (21 %). ^[7]
• Only slightly over one out of five (21 %). ^[7]
• The share of large enterprises using IaaS reached 81 % among enterprises using cloud, and was higher by 5 pp from the respective share among medium enterprises and by 8 pp higher than among small enterprises. ^[7]
• Similarly, large enterprises used PaaS more often (38 %) than medium (27 %) or small enterprises (19 %). ^[7]
• 41 % of EU enterprises reported using the cloud and a relatively high proportion (30 % of the total). ^[7]
• The highest proportion of enterprises highly dependent on cloud services were recorded in Sweden (60 %), Denmark (59 %), Finland (57 %) and the Netherlands (56 %). ^[7]
• While in all sectors, majority of enterprises using cloud purchased the most advanced cloud services, the highest proportion of enterprises using sophisticated cloud services was in information and communication (84 %). ^[7]
• The sophisticated cloud computing services were used by 76 % of large enterprises that used cloud computing services compared to 73 % and 72 % of medium and small enterprises that used cloud computing services respectively. ^[7]
• Of the 1.5 million enterprises, approximately 83 % were small enterprises , 14 % medium and 3 % large. ^[7]
• The average per record cost of a data breach increased by 10.3 percent from 2020 to 2021. ^[10]
• The average total cost for healthcare increased from $7.13 million in 2020 to $9.23 million in 2021, a 29.5 percent increase. ^[10]
• 39 percent of costs are incurred more than a year after a data breach. ^[10]
• Annually, hospitals spend 64 percent more on advertising the two years following a breach. ^[10]
• 34 percent of data breaches in 2018 involved internal actors. ^[10]
• 71 percent of breaches are financially motivated. ^[10]
• Ransomware accounts for nearly 24 percent of incidents in which malware is used. ^[10]
• 95 percent of breached records came from the government, retail and technology sectors in 2016. ^[10]
• 36 percent of external data breach actors in 2019 were involved in organized crime. ^[10]
• Microsoft Office files accounted for 48 percent of malicious email attachments. ^[10]
• The global number of web attacks blocked per day increased by 56.1 percent between 2017 and 2018. ^[10]
• There was an 80 percent increase in the number of people affected by health data breaches from 2017 to 2019. ^[10]
• Organizations with more than 60 percent of employees working remotely had a higher average data breach cost than those without remote workers. ^[10]
• Estimates show there were as many as 192,000 coronavirus related cyberattacks per week in May 2020 alone, a 30 percent increase compared to April 2020. ^[10]
• In 2021, 98 percent of pointof sale data breaches in the hospitality industry were financially motivated. ^[10]
• Confirmed data breaches in the healthcare industry increased by 58 percent this year. ^[10]
• Web application breaches account for 43 percent of all breaches and have doubled since 2019. ^[10]
• Cyber scams increased by 400 percent in the month of March 2020, making COVID19 the largest ever security threat. ^[10]
• The average distributed denial of service attack grew to more than 26 Gbps, increasing in size by 500 percent. ^[10]
• In the first quarter of 2020, DDoS attacks rose more than 278 percent compared to Q1 2019, and more than 542 percent compared to the last quarter. ^[10]
• More than 64 percent of financial service companies have 1,000 plus sensitive files accessible to every employee in 2021. ^[10]
• On average in 2021, 70 percent of all sensitive data was considered stale. ^[10]
• 58 percent of companies found more than 1,000 folders that had inconsistent permissions. ^[10]
• 59 percent of financial services companies have more than 500 passwords that never expire, and nearly 40 percent have more than 10,000 ghost users. ^[10]
• Small businesses account for 28 percent of data breach victims. ^[10]
• More than 80 percent of breaches within hacking involve brute force or the use of lost or stolen credentials. ^[10]
• Human error causes 23 percent of data breaches. ^[10]
• 62 percent of breaches not involving an error, misuse or physical action involved the use of stolen credentials, brute force or phishing. ^[10]
• By 2025, cybercrime is estimated to cost $10.5 trillion globally, increasing by 15 percent year over year. ^[10]
• As of 2015, 25 percent of global data required security but was not protected. ^[10]
• Social media data breaches accounted for 56 percent of data breaches in the first half of 2018. ^[10]
• 63 percent of companies have implemented a biometric system or plan to implement one. ^[10]
• 17 percent of IT security professionals reported information security as the largest budget increase for 2018. ^[10]
• 80 percent of organizations intended to increase security spending for 2018. ^[10]
• It was predicted that global cybersecurity spending would exceed $1 trillion cumulatively between 2017 to 2021. ^[10]
• Worldwide, IT security spending in 2019 was projected to grow 8.7 percent compared to 2018. ^[10]
• For the first time since 2013, ransomware declined 20 percent overall but was up by 12 percent for enterprise companies. ^[10]
• Budget allocation to hardware based security services, which generally lack both portability and the ability to effectively function in virtual infrastructure, has fallen from 20 percent in 2015 to 17 percent. ^[10]
• MSSPs, which can replicate certain security operational functions, saw modest budget allocation growth at the end of 2017 to 14.7 percent, but security professionals expected that stake would grow to 17.3 percent by 2021. ^[10]
• According to the Office of Inadequate Security, in 1984 the global credit information corporation known as TRW was hacked and 90 million records were stolen. ^[10]
• The Privacy Rights Clearinghouse estimated that there have been 9,044 public breaches since 2005, however more can be presumed since the organization does not report on breaches where the number of compromised records is unknown. ^[10]

I know you want to use Cloud Communication Platforms, thus we made this list of best Cloud Communication Platforms. We also wrote about how to learn Cloud Communication Platforms and how to install Cloud Communication Platforms. Recently we wrote how to uninstall Cloud Communication Platforms for newbie users. Don’t forgot to check latest Cloud Communication Platformsstatistics of 2024.

Reference

1. uctoday – https://www.uctoday.com/unified-communications/ucaas/ucaas-statistics-the-future-of-remote-work/.
2. pumble – https://pumble.com/learn/communication/communication-statistics/.
3. bandwidth – https://www.bandwidth.com/resources/2020-cloud-communications-trends/.
4. globenewswire – https://www.globenewswire.com/news-release/2021/11/09/2330007/28124/en/Global-Cloud-Communication-Platform-Market-2021-to-2028-by-Component-Enterprise-Size-Industry-and-Geography.html.
5. intermedia – https://www.intermedia.com/blog/why-cloud-based-communications-took-off-during-the-pandemic/.
6. callharbor – https://callharbor.com/2020/09/29/the-unified-communications-industry-in-2020-facts-stats/.
7. marketsandmarkets – https://www.marketsandmarkets.com/Market-Reports/cloud-communication-platform-market-227618526.html.
8. europa – https://ec.europa.eu/eurostat/statistics-explained/index.php/Cloud_computing_-_statistics_on_the_use_by_enterprises.
9. statista – https://www.statista.com/statistics/649249/worldwide-cloud-communcations-platform-as-a-service-market-size/.
10. bls – https://www.bls.gov/ooh/computer-and-information-technology/computer-network-architects.htm.
11. varonis – https://www.varonis.com/blog/data-breach-statistics.

How Useful is Cloud Communication Platforms

One of the key benefits of using cloud communication platforms is the ability to access data and information from anywhere, at any time. This means that employees can stay connected and collaborate on projects even when they are not physically present in the office. With the increasing trend of remote work and globally dispersed teams, the importance of having seamless communication channels has become more crucial than ever before. Cloud communication platforms enable employees to communicate effortlessly regardless of their location, eliminating the barriers of traditional communication methods.

Moreover, cloud communication platforms offer scalability and flexibility, allowing businesses to adapt to changing needs and demands. Organizations can easily add or remove users, storage, or additional features as their requirements evolve, without the need for expensive hardware upgrades or lengthy installation processes. This flexibility enables businesses to respond quickly to market changes and maintain a competitive edge in today’s fast-paced business environment.

Furthermore, cloud communication platforms offer robust security features to protect sensitive data and communications from cybersecurity threats. With the increasing number of cyber-attacks targeting businesses of all sizes, having secure communication channels is essential to safeguarding confidential information and maintaining data integrity. Cloud communication platforms employ the latest encryption techniques and security protocols to ensure that communications remain secure and confidential, giving businesses peace of mind in knowing that their data is protected.

Additionally, cloud communication platforms enhance collaboration and productivity by providing a unified communication experience across multiple channels. Employees can communicate through instant messaging, video conferencing, file sharing, and other collaborative tools seamlessly within a single platform, improving communication efficiency and reducing the need for multiple applications. This streamlined approach to communication fosters a more cohesive and productive work environment, enabling teams to work together more effectively towards common goals.

In conclusion, cloud communication platforms have become indispensable tools for businesses seeking to streamline communication processes, enhance collaboration, and improve productivity. The benefits of using cloud communication platforms are wide-ranging, including enhanced flexibility, scalability, security, and collaboration capabilities. As the digital landscape continues to evolve, businesses that leverage cloud communication platforms will be better positioned to adapt to change, stay competitive, and drive innovation in their respective industries.

In Conclusion

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