Today’s Outbound Call Tracking Softwares are incredibly versatile, and because of strong competition, have remained a relatively low-cost investment for most.
Currently, with dozens of options available for Outbound Call Tracking Software in the market – finding the right Outbound Call Tracking Software of September 2023 can be tricky.
So we spent dozens of hours researching and testing everyone we could get my hands on.
Based on our experience with the apps, here are 10 Best Outbound Call Tracking Software. Click on any app to learn more about why we chose it, or keep reading for more context on Outbound Call Tracking Software.
On this page, you’ll learn about the following:
- What is Outbound Call Tracking Software?
- 10 Best Outbound Call Tracking Software
- What is the Best Outbound Call Tracking Software?
What is Outbound Call Tracking Software?
Outbound call tracking software allows users to call leads straight from the solution while also recording call and prospect data. These solutions are used to swiftly contact potential customers in order to get a jump on a sales opportunity. Outbound call tracking software includes click-to-call features for quick dialing, local numbers for more likely responses, and voicemail and follow-up email automation. Furthermore, products can record calls for training and sort prospects depending on the likelihood of a successful sale. Inside sales reps and telemarketers who want to convert new customers frequently employ outbound call tracking tools. CRM integrations are quite prevalent, especially when it comes to storing prospect information and notes from previous phone interactions. A product must meet certain criteria to be classified as an outbound call tracking solution, according to Victoria Blackwell’s Buyer’s Guide and Category Research.
10 Best Outbound Call Tracking Software
Supercharge your sales process with Sales Hub, a powerful and easy-to-use sales CRM that includes sales engagement tools, configure-price-quote (CPQ) functionality, and robust sales analytics for growing teams. Sales Hub is built on the HubSpot CRM platform where customer data, tools, and teams come together to create a single source-of-truth for unprecedented sales rep efficiency. When using the full CRM platform, reps can get richer insights, warmer leads, and aligned enablement materials to help them operate at max efficiency. Plus, tap into our expansive ecosystem of app and solutions partners to craft an exceptional end-to-end customer experience. Whether it’s strategies, services, or software — HubSpot allows you to scale your company, not complexity. HubSpot has everything you need to grow better.
Salesloft is the provider of the leading sales engagement platform that helps sellers and sales teams drive more revenue. The Modern Revenue Workspace™ by Salesloft is the one place for sellers to execute all of their digital selling tasks, communicate with buyers, understand what to do next, and get the coaching and insights they need to win. Thousands of the world’s most successful sales teams, like those at IBM, Shopify, Square, and Cisco, drive more revenue with Salesloft. For more information visit salesloft.com. .
Outreach is the largest and fastest-growing sales intelligence and engagement platform provider that helps companies dramatically increase productivity and drive smarter, more insightful engagement with their customers. Outreach is the only solution provider to integrate sales engagement, conversation intelligence, and revenue intelligence into one platform. The only sales engagement and intelligence platform to make the Forbes Cloud 100, Outreach was also the fastest-growing vendor in the category on the Deloitte Technology Fast 500. More than 5,000 companies such as Adobe, Tableau, Okta, Splunk, DocuSign, and SAP depend on Outreach’s enterprise-scale, unparalleled customer adoption, and robust AI-powered innovation. Outreach is a privately held company based in Seattle, Washington. To learn more, please visit www.outreach.io. .
Freshsales is a full-fledged sales force automation solution for sales teams. It provides everything a salesperson needs to— attract quality leads, engage in contextual conversations, drive deals with AI-powered insights, and nurture customer relationships. With built-in email, phone, chat, and telephony, Freshsales empowers sales teams with more time for selling by automating the sales process and increases efficiency and productivity in their daily activities. With Freddy AI, salespeople can get insights into the best deals to go after and what actions to take and predict revenue with sales forecasting. Businesses can take the next step forward towards powerful pipeline management with Freshsales. Also, the option to use native CPQ makes generating and sharing quotes and other vital sales assets hassle-free. If you need a solution for your marketing teams to organize customer information, personalize and automate email campaigns, and find the right sales opportunities, then Freshsales Suite fits the bill. It is an all-in-one solution for sales and marketing teams. It provides sales force automation, marketing automation, chat, and telephony to meet your goals in one solution. .
Aircall is the cloud-based phone system of choice for modern brands. By seamlessly integrating with the most popular CRM and Helpdesk tools, we help sales and support teams with 3+ users communicate clearly and efficiently. Admins can instantly add numbers from 100+ countries, scale their teams according to seasonality, and gain deep insights through real-time analytics. Accessible by desktop and mobile app, Aircall is trusted by over 7000 companies worldwide. Start a risk-free trial to see Aircall in action. .
CloudTalk is user-friendly cloud-based phone software for sales and support teams. It is used by startups, scale-ups, SMEs or eCommerce to improve customer experiences and team performance. To achieve this, CloudTalk provides more than 50 advanced calling features. Thanks to seamless integration with the favourite tools (such a CRM, Helpdesk, or e-commerce platforms, etc.), CloudTalk helps companies deliver first-class customer experiences, resulting in the growth of their profitably. Cloudtalk is used by 1000+ happy customers from companies as DHL, Electronic Star or Kärcher. Get started with a 14-day free trial (no credit card required), and see CloudTalk in action. .
Built entirely from the ground up on Google Cloud Platform, Dialpad Talk is a business phone system that provides unmatched mobility, flexibility, and security to more than 62,000+ of the world’s most innovative businesses. Dialpad Talk includes native Voice Intelligence features like real-time transcription and post-call summaries with highlighted action items. Dialpad directly integrates with other business-critical cloud applications such as G Suite, Salesforce, and Zendesk for maximum productivity and end-user efficiency. .
Kixie is the sales engagement platform that boosts sales team performance with ultra-reliable, easily automated calling and texting for HubSpot, Salesforce, Pipedrive, Zoho, and other leading CRMs. Kixie connects agents to prospects naturally and automatically, reveals valuable insights about conversations and provides truly dependable service. The platform includes the PowerCall dialer & mobile apps, Automations, Analytics and Contact Center. With Kixie, sales teams have the power to achieve their most ambitious goals. It’s better sales, made simple. Kixie is for sales agents: We’ve revolutionized how salespeople engage with prospects, making it automatic and natural. Kixie engages leads when *they* are engaged. In the past, agents simply dialed through a list of numbers, hoping to get someone on the phone. Those 👏 days 👏 are 👏 gone 👏. There are more ways to communicate than ever. People are busier than ever. Kixie helps break through the noise and close deals. Kixie is for sales managers: With Kixie, sales managers coach and develop stronger teams that close more opportunities. It’s a powerful ally. Kixie helps apply past learning to new deals to ensure agents are communicating the right message at the right time, closing as many opportunities as possible. Kixie is for business calling & texting: At its core, Kixie is a world-class Contact Center designed to help sales teams, anywhere, prosper. Ever heard a sales agent say something like, “If I can just get a lead on the phone, I close the deal nearly every time!” 🤔 The modern sales organization needs more than a dumb dialer. They need an intelligent platform that proactively helps agents connect with leads. With Kixie agents are always one step ahead — start putting it to work for you in just minutes. Try it free at kixie.com. .
ZoomInfo Engage is a sales engagement platform designed for smarter and more efficient prospecting and selling. Engage integrates natively with ZoomInfo’s B2B database, so users can prospect and reach out from a single platform. Scale sales communications with automated emails, auto-dial capabilities, and multi-touch prospecting campaigns. With real-time analytics and reporting, maximize and measure the effectiveness of each touchpoint to close more deals. ZoomInfo Engage is the only sales engagement platform with native integration to ZoomInfo’s B2B database. With Engage’s intelligent recommendations engine, the platform will recommend the perfect persona that is most likely to engage. Users can leverage this insight to import recommended contacts from ZoomInfo in real time to maximize response rates. .
VanillaSoft, the industry’s most successful sales engagement platform, helps sales development teams engage over 15,000,000 contacts every month. Used standalone, or in combination with existing traditional CRM systems, VanillaSoft empowers sales reps to respond to new leads within seconds, interact with leads more consistently, across more channels, and generate more qualified sales opportunities. Globally, thousands of users employ VanillaSoft’s queue-based sales engine and intellective routing to implement sales cadence automation resulting in substantial gains in speed-to-lead, persistency, productivity, and revenue-per-rep. VanillaSoft is a privately held company based in Plano, Texas, USA. To learn more, visit www.vanillasoft.com. One superpower of the VanillaSoft solution is that it is reputably effective in fundraising campaigns. VanillaSoft’s fully customizable, user-managed phonathon software gives phonathon managers maximum control over their phonathon campaigns. Intelligent workflow automation guarantees the consistent application of institutional best practices whilst also optimizing the efficiency and effectiveness of your phonathon outreach. Dynamic caller scripts, data segmentation, and stewardship automation ensure the most effective outreach strategy, whilst also improving the quality of the experience for alumni, donors, and fundraisers alike. Learn more: https://www.vanillasoft.com/solutions/business-function/fundraising. .
What is the Best Outbound Call Tracking Software?
Here are our top picks for the Best Outbound Call Tracking Software to try this year.
How to Choose Best Outbound Call Tracking Software?
If you have a small business and are looking to improve your marketing campaigns, you should invest in call tracking software. The software will help you keep track of leads and improve your sales. However, it can also prove to be costly and complicated to use. Fortunately, there are some tips you can follow to make the process a lot easier. The first step is to choose a system that can scale to your business’ needs.
Consider the type of outbound call tracking software you need. You can find free programs that will track your calls and provide you with basic reports. If you’re on a tight budget, you may want to consider an outsourced solution. Some solutions can be as simple as email tracking, while others are more complex. But whether you need a cloud-based solution or a traditional platform, there are a number of different options.
The most important thing to remember is that the software you choose should enable you to create profiles for each individual caller. Some services can even integrate with IVR systems and intelligently route your calls to the most effective sales opportunities. HubSpot is a free CRM and sales suite that includes outbound call tracking. It’s easy to use and allows you to place calls directly from your browser. Depending on what your requirements are, you may want to invest in additional features.
Consider a free solution. HubSpot’s call tracking software comes as part of their free CRM and sales suite. It lets you make single-click calls from your website or a company number. It logs all your calls in your CRM, and automatically ranks previous calls based on prospect data. Using HubSpot’s service is a good choice if you’re on a budget.
The best outbound call tracking software should enable you to analyze customer interactions and provide insights into how to improve your business. It should also allow you to share call details with other members of your team. You should also check out the integration capabilities of the program with other platforms. You should also be able to customize the interface to meet your needs. If you need the best outbound call tracking software, the integrations with Salesforce and LinkedIn are key.
In addition to capturing data about the calls, you should look for features that are flexible and can scale. It is best to choose a software that has integrations with CRMs and is scalable to your growing sales team. It should offer real-time analytics and comprehensive historical reporting, and allow you to customize it to your company’s unique needs. Having a call recording feature is a must for sales teams.
The best outbound call tracking software should have a feature that allows you to capture data on calls and the customer journey. It should also have reporting tools that allow you to monitor conversion rates and ROI. Finally, the software should be affordable. The best outbound call tracking software is flexible, and it should work in any condition. If you are unable to access the phone, your customers will move to a competitor.
Once you’ve decided to use outbound call tracking software, it’s time to choose the right plan. It should be able to integrate with existing call tracking efforts. For example, it should be easy to integrate with CRMs. For a UK-based business, PS100 per month is an affordable price to start. US-based companies will pay 20 cents per minute, while those in the US will pay around a quarter cent.
Once you’ve chosen a plan, the next step is to choose the right tool. The best outbound call tracking software will be able to track the number of calls and the frequency of each. The software should also be easy to install and user-friendly. In addition, the most suited outbound call tracking software will integrate with third-party platforms, allowing it to integrate with other applications.
Outbound call tracking software is a tool that is used to help measure the success rate of outbound calls. It helps companies track their outbound numbers and the success rate of their outbound calls. This is a great way to measure how the company is doing.
I’m always looking for ways to track the success of my business. I’m always looking for ways to be more successful. One thing that I’ve been looking for is free outbound call tracking software. I’m not sure if there are any out there, but I’m going to keep looking.
It is easy to learn how to use outbound call tracking software.All you need to know is how to use your phone and the software. The software will do the rest.
No matter how many other customer service channels you have, you can’t get around having a phone number. You might think that outbound call tracking software is a waste of money, but you are wrong.
When it comes to outbound call tracking software, it’s important to know what it can do for your business. One of the most important things that it can do is keep track of the number of calls you’ve made.
Outbound call tracking software is a great way to see how well your marketing is doing. When you have a call answered by a live agent, it’s important to know if the call was generated by your marketing or a cold call.
I know you want to use Outbound Call Tracking Software, thus we made this list of best Outbound Call Tracking Software. We also wrote about how to learn Outbound Call Tracking Software and how to install Outbound Call Tracking Software. Recently we wrote how to uninstall Outbound Call Tracking Software for newbie users. Don’t forgot to check latest Outbound Call Tracking statistics of 2023.
Why Outbound Call Tracking Software Are So Important
Why Outbound Call Tracking Software Are So Important
In today’s fast-paced business world, effective communication is crucial for success. Companies invest a significant amount of time and resources to develop compelling marketing campaigns and generate leads. However, those efforts may go to waste if proper tracking and analysis of outbound calls are not in place. This is where outbound call tracking software proves its worth.
Many businesses focus heavily on measuring outcomes related to online marketing strategies, such as website traffic, online conversions, and Social Media engagement. While tracking these metrics is essential, companies must not overlook the significance of understanding the impact of their outbound calls. Outbound calls often function as a critical touchpoint in the customer journey, providing an opportunity to engage with potential clients at a personal level. Thus, it is crucial to have a way to monitor and evaluate these interactions accurately.
One primary reason for implementing outbound call tracking software is its ability to provide businesses with valuable insights into their customers. By tracking outbound calls, companies can gain a deeper understanding of their target audience’s needs, preferences, and behavior patterns. This information is invaluable, enabling businesses to tailor their future marketing efforts to meet customer expectations effectively.
Moreover, outbound call tracking software allows companies to monitor the effectiveness of their sales and marketing teams. With access to data such as call duration, the number of calls made, and conversion rates, managers can identify areas that need improvement and provide targeted training for their staff. This analysis also helps in measuring the efficiency of current marketing strategies and making informed decisions about campaign adjustments.
Another significant advantage of outbound call tracking software is the ability to attribute leads and conversions accurately. By assigning unique phone numbers to different marketing campaigns or channels, businesses can track which specific efforts generate the most viable leads and conversions. This feature helps in identifying successful marketing channels and reallocating resources for better results.
Furthermore, outbound call tracking software enables companies to record and analyze conversations between their sales representatives and potential customers. These conversations are a treasure trove of information as they provide a firsthand account of customer pain points, industry insights, and objections faced by sales personnel. By diligently studying these conversations, companies have the opportunity to optimize their sales scripts, improve customer experiences, and identify areas in need of improvement in the sales process.
Additionally, outbound call tracking software empowers businesses to better understand the Return on Investment (ROI) of their marketing efforts. By accurately attributing sales to specific marketing campaigns or channels, organizations can accurately calculate the revenue generated and assess the effectiveness of their investments. This data-driven approach allows companies to optimize their marketing budget allocation and prioritize campaigns that deliver tangible returns.
In conclusion, it is evident that outbound call tracking software plays a vital role in a well-rounded marketing strategy. The software not only reveals valuable customer insights, but it also aids in monitoring the performance of sales teams, accurately attributing leads and conversions, optimizing marketing campaigns, and enhancing customer experiences. Businesses who leverage the power of outbound call tracking software position themselves to make more informed decisions and maximize their potential for success.
Choosing the best Outbound Call Tracking Software is not a difficult task when you have all the details and requirements. Most of the above-mentioned Outbound Call Tracking Software have impressive and user-friendly features.
Now, it is up to you which software you’d pick up that meets your requirements.
Consider the effectiveness and efficiency of each Outbound Call Tracking Software, including the features and capabilities. You must also evaluate your objectives, required functions, and budget before choosing the right Outbound Call Tracking Software of September 2023. See which will give a great deal.
If you still have questions about choosing the best Outbound Call Tracking Software, leave a comment below. I’d love to assist you.